Five Star Plumbing

- 7650 US-20, Galena, IL 61036

For residents and business owners in Galena and the surrounding Illinois Tri-State area, having a reliable, responsive, and highly skilled plumber is not just a convenience—it is a necessity. Five Star Plumbing, located right in Galena, IL, stands as a premier service provider dedicated to addressing all plumbing needs, from routine maintenance to critical 24-hour emergencies. With a strong history in the plumbing industry, the company brings over 60 years of combined professional experience to every job, ensuring that installations and repairs are executed to the highest standards and local code.

Five Star Plumbing’s commitment to quality service is evident in their wide-ranging expertise, which covers virtually every aspect of a home or commercial building’s water and drainage systems. They are recognized not only for swift, effective general repairs—such as fixing a leaky faucet or clearing a clogged drain—but also for specialized, large-scale projects, including full bathroom and kitchen remodels. This comprehensive approach means that Illinois customers can rely on one trusted contractor for both minor annoyances and major system upgrades.

A defining factor of this local business is its focus on customer satisfaction and technical excellence. Feedback from customers frequently praises the professionalism and affability of the technicians, highlighting how staff members like Josh and Jacob are not only competent but also courteous and respectful of the homeowner’s property. One customer noted their delight with the technician who installed a new toilet, describing him as "awesome, polite and professional." Another homeowner expressed high satisfaction with a kitchen sink and faucet install, citing the affordability and professional service, concluding they would rely on Five Star Plumbing for all future needs.

Understanding that plumbing issues do not adhere to a 9-to-5 schedule, Five Star Plumbing offers 24-Hour Emergency Service. This critical availability ensures that residents of Jo Daviess County and neighboring communities can quickly access professional help when faced with urgent crises like burst pipes or severe sewer backups, which can cause significant damage if not addressed immediately. Furthermore, the company offers individualized plumbing care agreements, proactively helping Illinois homeowners maintain their systems and potentially prevent expensive, unexpected failures. This commitment to both reactive and proactive care positions Five Star Plumbing as a trusted long-term partner for property maintenance in the Galena area.

Whether you own a historic property in Galena, manage a local commercial establishment, or are planning a renovation, Five Star Plumbing is equipped to deliver a complete plumbing solution. They are constantly striving to exceed expectations, which includes utilizing advanced techniques like sewer camera inspections for accurate diagnosis and offering environmentally safer drain maintainers like ENDURE to keep drain lines clean and flowing smoothly.

Location and Accessibility

Five Star Plumbing is conveniently based in Galena, Illinois, strategically positioned to serve the community of Jo Daviess County and the surrounding Tri-State area, which often includes parts of Iowa and Wisconsin. Their central location ensures timely response times for local service calls and emergencies.

Address: 7650 US-20, Galena, IL 61036, USA

The company’s service area extends beyond Galena itself, encompassing nearby Illinois communities such as East Dubuque, Elizabeth, Hanover, and Scales Mound. Additionally, their facilities are designed with customer accessibility in mind, featuring a Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the community. Customers also benefit from modern service options, including the ability to receive Online estimates and Onsite services.

Services Offered

Five Star Plumbing is a full-service plumbing contractor that provides an extensive list of residential and commercial services, backed by over 60 years of combined experience. Their offerings are designed to manage every component of a property's plumbing system, ensuring functionality, efficiency, and safety. Key services include:

• Water Heater Installation and Repair: Servicing All Makes And Models of traditional Electric Water Heater, Gas Water Heater, and Tankless Water Heater systems.
• Sewer and Drain Expertise: Comprehensive Drain cleaning, Sewer cleaning, Sewer repair, Drain Repair/Replacement, and advanced Sewer Camera Inspections.
• Water Quality Solutions: Installation and Repair of Whole House Water Filters and Water Softener System components.
• Fixture Installation and Repair: Faucet installation, Faucet repair, Shower installation, Shower repair, Toilet installation, Toilet repair, and Fixture Replacement/Upgrades.
• Leak Detection and Repair: Specializing in Plumbing leak detection, Plumbing leak repair, Broken Pipe Repair, and service for Cold Water Supply Lines and Hot And Cold Water Supply.
• System Maintenance and Installation: Sump pump installation, Sump pump repair, Water tank installation, Water tank repair, and Water Line Replacement.
• Remodeling and Renovation: Full Plumbing Solution for Remodels, including kitchen, shower and tub, and bathroom projects.
• Emergency Services: Reliable 24 Hour Emergency Service Available for unexpected, urgent plumbing issues.
• Proactive Care: Offering Individualized Plumbing Care Agreements for Routine Maintenance, Water Heater Inspection, and Plumbing Maintenance checks.

Features / Highlights

What sets Five Star Plumbing apart in the competitive Illinois market is a combination of comprehensive technical skills, customer-focused policies, and deep local experience:

• Extensive Experience: Boasting over 60 years of collective experience in the plumbing industry.
• 24/7 Emergency Service: Technicians are available around the clock to handle urgent and unexpected plumbing failures.
• Comprehensive Residential and Commercial Scope: Serving both home and business owners with equal dedication and a full suite of services.
• Specialization in Water Systems: Recognized expertise in water heaters (including tankless models), water softeners, and Whole House Water Filters.
• Commitment to Professionalism: Customer testimonials consistently praise the technicians (e.g., Josh and Jacob) for being pleasant, extremely professional, and courteous during service calls.
• Proactive Maintenance Plans: Offering Plumbing Care Maintenance Agreements to help customers prevent major issues through routine maintenance and inspections.
• Accessibility: Providing a Wheelchair accessible entrance and parking for ease of access to their facilities.
• Advanced Diagnostics: Utilizing tools like Sewer Camera Inspections to accurately diagnose issues, which ensures correct and efficient repairs.
• Convenient Payments: Accepts Credit cards, making the payment process seamless for customers.

Contact Information

To schedule a service, request an emergency repair, or receive a Free Estimate for a remodeling project, Illinois residents can contact Five Star Plumbing using the information below:

Address: 7650 US-20, Galena, IL 61036, USA

Phone: (815) 777-4000

Mobile Phone: +1 815-777-4000

What is Worth Choosing

For anyone in the Galena area and the Illinois Tri-State region, choosing Five Star Plumbing is a decision based on experience, reliability, and comprehensive service. What truly makes them worth choosing is the combination of over six decades of plumbing knowledge with a commitment to modern customer service, including 24-hour emergency response. The vast array of services, from the repair of a simple Leaky Faucet to the installation of complex Tankless Water Heater systems and comprehensive Remodels, means they are a single, trusted source for all water-related needs.

Their consistent positive customer reviews highlight a key differentiator: professional integrity and a friendly approach, which is vital when welcoming a contractor into your home. The confidence to call a plumber at any time of day or night for emergency service, coupled with the foresight to offer preventive maintenance agreements, provides invaluable peace of mind to property owners. When factoring in their ability to serve both residential and commercial clients with the highest standards and their dedication to using advanced diagnostic methods, Five Star Plumbing clearly lives up to its name, providing a high-quality, comprehensive solution for the plumbing challenges faced by the Galena community and beyond. Choosing them means investing in durable plumbing work and exceptional customer experience.

Five Star Plumbing

7650 US-20, Galena, IL 61036, USA