Tucker Plumbing Introduce
For residents across Central Illinois, particularly in the Pekin area, having a dependable local plumber is an absolute necessity. When plumbing issues strike—whether a leak, a clog, or a complete failure of a critical appliance like a water heater—you need a professional who is accessible, skilled, and ready to resolve the problem with minimal disruption. Tucker Plumbing, based right here in Pekin, provides essential plumbing services that Central Illinois homeowners rely on for maintaining safe and functional properties. As a local business, Tucker Plumbing is known for its commitment to providing quality service and products, helping families navigate everything from minor repairs to major installations, such as water conditioning systems.
The importance of a trustworthy plumber in a community like Pekin cannot be overstated. From the unique challenges posed by the region's hard water, which often necessitates water softeners, to the emergency failures that can occur without warning, Tucker Plumbing aims to be the go-to provider. They focus on delivering comprehensive repair services, ensuring that your home's vital systems—like the water heater—are operational when you need them most. One customer's experience highlights this dedication perfectly, noting that the company responded to a water heater breakdown on a major holiday weekend, a testament to their readiness to serve the community in urgent situations.
However, potential customers should be aware that the company has received contrasting feedback regarding customer interaction, specifically concerning the conduct of its drivers and pricing transparency. While many report positive experiences with quality workmanship, there have been serious complaints about unprofessional behavior on the road and unexpected service charges. These contrasting points emphasize the importance of open communication and setting clear expectations with the company when scheduling service.
Tucker Plumbing is strategically situated to serve the Pekin community and the broader Central Illinois region effectively. Operating locally allows them to maintain quick response times, particularly valuable for unexpected or emergency plumbing problems that require immediate attention.
The official address for the business is:
121 N Parkway Dr, Pekin, IL 61554, USA
This Pekin location ensures that the team is geographically positioned to assist residents and businesses throughout Tazewell County and the surrounding areas. When you are dealing with a stressful plumbing issue, knowing that your contractor is right around the corner can provide significant peace of mind. For scheduling service or handling any inquiries, customers can rely on the company's dedicated phone line.
Tucker Plumbing focuses on essential plumbing solutions and repair work for residential and commercial clients in the Pekin area. Their core offerings are designed to address the most critical and common issues encountered by local property owners, ensuring system integrity and performance.
Key plumbing services and focus areas include:
- General Repair Services: Handling all routine and unexpected malfunctions within a home or business plumbing system.
- Water Heater Service: Expert assistance with malfunctioning water heaters, including emergency repairs, as demonstrated by their service during a holiday weekend.
- Water Heater Installation: Professional installation of new water heating units, often including product warranties (such as a reported six-year warranty on a new installation).
- Water Softener Installation: Services for installing custom water softening and filtration systems, crucial for treating the hard water commonly found in Central Illinois.
- Drain and Pipe Maintenance: General services related to keeping drains clear and pipes in good working order.
Tucker Plumbing possesses several features and service qualities that have earned them positive local recognition, particularly regarding their reliability during emergency situations and the quality of their installed products.
- Emergency Service Availability: Demonstrated willingness to respond to critical breakdowns during non-standard hours, such as a water heater failure over a major holiday weekend.
- Quality Products and Warranties: Customers receive quality products and installations, which are backed by warranties, providing long-term assurance (e.g., a six-year warranty on a water heater).
- Water Quality Expertise: The company specializes in improving home water quality, offering services like the installation of custom water softeners, which is highly beneficial in hard water regions like Central Illinois.
- Accepts Credit Cards: For the convenience of all customers, payment for services rendered can be made using credit cards.
- Long-Term Customer Relationships: Many customers report positive, long-term working relationships, citing good experiences and repeat business.
However, it is also important for customers to note the contrast in feedback received. One significant complaint reported "reckless driving" by a company vehicle and unprofessional interaction from the driver. Additionally, past reviews indicate some customers have been concerned about high labor charges for short service calls, suggesting that obtaining an upfront and detailed quote is a critical step before work begins.
To reach Tucker Plumbing to schedule a non-emergency appointment or to call in an urgent repair need, use the direct contact information provided below. Clear communication when scheduling is highly encouraged, especially regarding service rates and expected on-site time.
- Address: 121 N Parkway Dr, Pekin, IL 61554, USA
- Phone: (309) 347-6735
- Mobile Phone: +1 309-347-6735
Choosing a plumber often comes down to finding a balance between immediate availability, technical expertise, and fair practices. For Pekin residents, Tucker Plumbing offers a compelling option, particularly for critical appliance services. The fact that they successfully managed a water heater breakdown during a challenging time like a Thanksgiving weekend demonstrates a high degree of commitment to client needs and a willingness to provide service when other companies may not be available. Furthermore, the provision of quality products, such as warranted water heaters and custom water softeners, is a strong indicator of their focus on long-term home solutions, which is essential for managing the effects of hard water in Central Illinois.
However, to ensure a positive experience, a prospective customer should proactively address the concerns that have been raised by some past clients. Prior to the visit, confirming the exact scope of work and requesting an upfront, detailed estimate for both parts and labor is strongly advised. While the quality of the plumbing work is often highly praised, transparency on pricing and a professional service delivery from all personnel are factors that should be discussed to avoid any unexpected issues. Ultimately, for quality repair services and an expert in water quality solutions for your Pekin home, Tucker Plumbing is a well-established local option that can deliver essential, warrantied home services.
Tucker Plumbing Details
Offerings
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- Credit cards
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Tucker Plumbing Photos

Tucker Plumbing Location
Tucker Plumbing
121 N Parkway Dr, Pekin, IL 61554, USA
Tucker Plumbing Reviews
messagesfaucetcost
★ 5★ 4★ 3★ 2★ 1Reckless driving!!! Ran me off the road and almost hit me multiple times!!! Kept pointing to the shoulder of the road like they wanted to fight. So rude and unprofessional! That driver should be fired! Lucky I didn't call the police.
September 25 · Grant RobbinsGood experiences working with them. They've helped me with a water heater when it broke down on Thanksgiving weekend. They provided a 6 year warranty on it. I plan to get a custom water softener from them as well. They provide quality service and products.
January 12 · Rachael McDonaldI wanted to give the best rating I could for Tucker Plumbing! Dave came out to my house to help me with an issue with my water backing up into my tub when my washing machine was running. He was very upfront on costs and the work that he could do he didn't promise me anything but said we could give it a try and see if it would fixed it. He ran a machine through my main sewage line to clean it out. It fixed the problem, I got lucky to not have bigger issues. He also fixed a leaky faucet handle I had on my outside faucet, which I didn't even ask him to. Dave was very professional and very kind and knowledgeable. I absolutely will recommend them to anyone who asks. I've already given his name a number to a couple people thanks again Dave! I appreciate all your help!
March 05 · Kelly HoustonThese guys are very transparent, explain everything thoroughly and always put their customers first. I’ve used them multiple times for home repairs and remodels and they’ve always taken care of me and were extremely fair. I will always use Tucker for my plumbing needs!
August 05 · Tim BreesCalled to schedule to have new faucet and under sink plumbing replaced. Could not Set up appointment until one week later (we had no water access in kitchen sink), day came & went with no one appearing or called. We called and left several messages ( no person to talk to). Called a second business and they came following day!
March 27 · Patti Ford
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