Drexler Tom Plumbing Introduce
When it comes to maintaining a safe, comfortable, and fully functional home here in Kentucky, having a reliable service provider for essential systems like plumbing, heating, and cooling is not just a luxury—it’s a necessity. Drexler Tom Plumbing, officially known as Tom Drexler Plumbing, Air & Electric, has established itself as a comprehensive home services contractor serving Crestwood, KY, and the expansive Louisville Metro area for decades. Far from being just a plumber, this company offers a full range of solutions to meet virtually any residential need.
Since its founding in 1982, the company has built a reputation based on offering not only core plumbing services but also extending its expertise to cover electrical, drain and sewer, and heating, ventilation, and air conditioning (HVAC) services. This makes them a convenient, one-stop shop for homeowners across the region who prefer to use one trusted, licensed, and insured contractor for their most critical home repairs, installations, and maintenance.
For residents in Crestwood and the surrounding communities, the peace of mind that comes with knowing you can call one number for issues ranging from a leaky faucet to an air conditioner breakdown is invaluable. Their commitment to full-service offerings aims to simplify home maintenance, delivering what they describe as a “red carpet” experience for every customer, regardless of the job's size.
Location and Accessibility
While Drexler Tom Plumbing, Air & Electric serves a broad service area encompassing Louisville, Southern Indiana, and Cincinnati, its presence in the greater Louisville area ensures that Crestwood, KY, customers have access to timely service. The company's operations are centrally located to efficiently dispatch highly trained technicians across the region, making them a local option for those in Crestwood and Oldham County. Their location helps them to be responsive to the urgent needs of the Kentucky community, with services designed to be scheduled quickly and effectively.
Accessibility is a key part of their business model, as they understand that home system failures don't stick to a business-hours schedule. For residents in the 40014 area, contacting the company is made easy with multiple contact options and a commitment to prompt service delivery across their full range of offerings.
Services Offered
Tom Drexler Plumbing, Air & Electric provides an extremely comprehensive array of home services. While they are a premier provider of plumbing solutions, their capabilities extend to nearly every major system in a residential property. Their full-service approach includes repair, installation, replacement, and maintenance.
Beyond HVAC (heating, ventilation, and air conditioning) services, their primary services are grouped into four main categories: Plumbing, Drain & Sewer, Electrical, and Bathroom Remodeling.
Specific services offered by Drexler Tom Plumbing include, but are not limited to:
General Plumbing Repair and Installation: This covers kitchen and bathroom fixture repair, leaky faucet and toilet repair/replacement, garbage disposal service, and general water pressure troubleshooting.
Water Heater Services: Expertise in both standard tank water heater and tankless water heater repair, replacement, installation, and maintenance.
Water Line & Pipe Services: Emergency and non-emergency pipe repair and replacement, water line repair, and critical slab leak detection and repair.
Gas Line Services: Installation and repair of natural gas lines to ensure household safety and functionality.
Water Treatment and Filtration: Installation of systems like carbon filters, UV filters, reverse osmosis systems, and water softeners to improve water quality.
Drain & Sewer Services: Comprehensive drain cleaning, including main drain cleaning, hydro jetting for stubborn clogs, and rooter services for obstructions like tree root infiltration.
Sewer Line Solutions: Offering both traditional sewer line replacement and less-invasive trenchless sewer line repair.
Sump Pump and Sewage Ejector Services: Installation, repair, and replacement of sump pumps and sewage ejector pumps to prevent basement flooding and sewage backup.
Electrical Services: This separate division handles whole-home surge protection, generator installation, electrical panel upgrades, light fixture and ceiling fan installation, and appliance wiring.
Bathroom Remodeling: Specialization in tub-to-shower and shower-to-tub conversions, as well as the installation of walk-in safety tubs.
Features and Highlights
The company is focused on providing a high-quality customer experience, backed by professional standards that have been developed over more than four decades in the residential service industry. These features are designed to provide confidence and convenience to Kentucky homeowners.
Key highlights and customer features include:
Emergency Service Availability: They offer 24/7 emergency services for urgent plumbing, HVAC, and electrical issues, understanding that critical repairs cannot always wait for regular business hours.
Upfront Pricing: Customers are offered an upfront price for the job before any work begins, ensuring transparency and eliminating surprises on the final bill. They also offer free estimates on replacements.
Trained and Certified Technicians: All work is performed by licensed and insured technicians, with a focus on professional training and quality workmanship, rather than subcontractors.
Satisfaction Guarantee: The company stands behind its work with a 100% satisfaction guarantee for its services.
Convenient Scheduling: Customers can book service appointments online 24/7 to accommodate busy schedules.
Financing Options: Special offers and financing options are often available to help make necessary repairs and upgrades more manageable for families.
Extensive Service History: With a founding date in 1982, the company boasts a long history of service to the Louisville Metro and Southern Indiana areas.
Contact Information
For residents in Crestwood, KY, and the surrounding Louisville Metro area needing to schedule an appointment or request emergency service for plumbing, drain, sewer, HVAC, or electrical issues, you can reach out directly.
Their contact information includes:
Address: Crestwood, KY 40014, USA
Phone: (502) 241-8886
Mobile Phone: +1 502-241-8886
What is Worth Choosing
Choosing the right contractor for your home services is a significant decision. For many Kentucky homeowners, Drexler Tom Plumbing, Air & Electric provides a compelling option due to their comprehensive, multi-trade business model. The ability to handle everything from a routine annual HVAC check-up (as noted in a positive customer review) to complex trenchless sewer repair or a full electrical panel upgrade simplifies the vendor management for a household. Instead of managing multiple separate contractors, you can turn to one established source for all major home repairs and installations.
Their commitment to core customer service values is also a key differentiator. The provision of upfront pricing removes a common source of stress for homeowners facing unexpected repairs. Furthermore, the 24/7 online booking and emergency service highlight a dedication to accessibility and customer convenience, which is essential when dealing with urgent plumbing or HVAC failures. While one customer review pointed to a lengthy, multi-day repair process involving a heat pump and charges, a counter-review praised the thoroughness of a technician's spring checkout on their HVAC system, demonstrating a range of experiences and an evident commitment to tackling complex repair issues, whether they are plumbing or otherwise. For those who value a full-service, long-standing company with clear pricing and a broad scope of work, Drexler Tom offers a complete home solution right here in the greater Crestwood and Louisville region.
Drexler Tom Plumbing Details
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Drexler Tom Plumbing Reviews
tom drexlertechnician
★ 5★ 4★ 3★ 2★ 1Had Tom drexler technicians out to my house 4 days in a row this month trying to fix my heat pump. They charged me 1406.03. I assume it was for labor since my systems warranty covers parts for 10 years. Day 5 they called and said it was going to cost 2200. to fix my heat and air. I told them not to come out I was going to call some one who knew what they were doing. Had bryant replace my whole system which had 2 more years on the warranty. When I scraped my unit I found where a wire going to my compressor had grounded itsself from vibration. Sloppy workmanship during Drexlers installation.
May 30 · Jimmy DarnellVery satisfied with all the services and people at Tom Drexler. Today. we had them out to perform the spring checkout and maintenance on our HVAC system. The technician (James) was great. I highly recommend them.
April 01 · Ronald ZellnerBryan serviced my heating unit. He was both professional and efficient.
February 21 · Elizabeth Bullock
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