Diversey Plumbing and Sewer

- 7147 W Belmont Ave, Chicago, IL 60634

Diversey Plumbing and Sewer is an established Chicago-based plumbing contractor that has served the Illinois region for decades, dating its operation back to 1942. This long history suggests a deep familiarity with the complex, and often aging, plumbing and sewer infrastructure specific to the Chicagoland area. Positioned as a full-service provider, the company offers an extensive range of solutions designed to meet both the routine maintenance and urgent repair needs of residential and commercial clients across a broad service area, which extends well beyond the 60634 zip code.

The company specializes in crucial systems, including comprehensive sewer and drainage services, addressing everything from simple clogs to complex system designs. Their service portfolio is robust, covering everything above and below ground, from faucet repairs to the installation of complete flood control systems. This versatility makes them a potential single point of contact for property owners facing diverse plumbing challenges, from a minor leak to a major excavation project.

However, potential customers evaluating Diversey Plumbing and Sewer should carefully review the publicly available customer experiences alongside the extensive list of services. Testimonials from past clients, including those from home warranty dispatches, highlight significant concerns regarding professional conduct, project execution, consistency, and communication. One detailed account described a plumbing installation project where the work timeline was severely delayed, the materials used were inconsistent with the plumber’s own recommendations (using half-inch pipe in a three-quarter-inch system), and the quality of the finish work was substandard. Specific complaints included uncleaned garbage left on site, damage to property (using woodwork as a workbench), incomplete exterior sealing, and pipe protrusion issues that required a second, independent plumber to correct. Another customer reported a missed appointment, unresponsiveness throughout the day of the scheduled service, and subsequent rudeness from the assigned plumber.

For Illinois users, these reports underscore the vital necessity of securing clear, written contracts, detailed estimates, and transparent communication protocols before initiating any significant project. While the company offers a vast array of specialized services that could be highly valuable, particularly their expertise in sewer and drainage systems, consumers must exercise extreme diligence to mitigate potential risks related to scheduling, workmanship, and overall customer service.

Diversey Plumbing and Sewer is strategically located in the western portion of Chicago, providing a central base for servicing a wide swath of the Chicagoland metropolitan area, including the city and many surrounding suburbs in Cook County. Their official operational base is situated on a major thoroughfare, which aids in timely dispatches across their service region.

The company’s home location is:

Address: 7147 W Belmont Ave, Chicago, IL 60634, USA

Operating from this fixed point in the 60634 zip code, Diversey Plumbing and Sewer maintains set operational hours from Monday through Saturday. This provides a clear window for scheduling non-emergency work, which is important for both residential homeowners and commercial property managers in the region. Their advertised availability for residential and commercial projects, coupled with their extensive service list, necessitates a central, accessible hub for their operations.

Diversey Plumbing and Sewer presents one of the most comprehensive service offerings among local contractors, categorized broadly as service/repair and project/installation work. Their specialties include:

• Sewer and Drain Systems: Complete sewer line repair and replacement, underground sewer inspection (televising), unclogging sewer and drain line blockages, catch basin repair, and professional drain cleaning programs.
• Water Services: Water heater installation, water heater repair, water heater replacement, frozen water pipe thawing, gas leak detection, and new water services installation.
• Pump Systems: Installation and replacement of Sump Pumps and Ejector Pumps, including Battery Backup Systems for flood protection.
• Fixture and Appliance Services: Faucet installation and repair, toilet installation, shower installation, garbage disposal installation, and repair for all general plumbing fixtures.
• Specialized and Project Work: Installation of Flood Control Systems, Pipe Leak Detection and Plumbing Leak Detection, correction of plumbing Code Violations, and specialized services for New Construction and major retrofitting/rehabbing projects.

Diversey Plumbing and Sewer leverages several key features to market its services to the Illinois consumer base:

• Established History: Operating since 1942, the company has significant longevity and experience with Chicago's distinct and often challenging plumbing infrastructure.
• Dual Service Model: They offer a distinct Service Division for general repairs and maintenance, alongside a Project Division for larger installations, flood control, and new construction, catering to a wide spectrum of customer needs.
• Comprehensive Coverage: The company covers the full range of plumbing needs from simple leak detection and faucet repair to complex underground sewer system designs, replacements, and flood control.
• Convenient Payment: As a modern contractor, the company accepts major Credit Cards, offering flexibility in payment for large repairs or emergency services.
• Residential and Commercial Focus: They are equipped and licensed to handle jobs for both residential homeowners and commercial businesses throughout the area.

Illinois residents and businesses interested in contacting Diversey Plumbing and Sewer can utilize the following official information:

Address: 7147 W Belmont Ave, Chicago, IL 60634, USA

Phone: (773) 252-8688

Mobile Phone: +1 773-252-8688

For an Illinois user, Diversey Plumbing and Sewer is worth considering for the sheer breadth of their technical capabilities and their long history as a local fixture in the Chicago market. Their extensive service list—which includes highly specialized items like flood control systems, sewer line replacement, and addressing code violations—positions them as a contractor capable of handling virtually any plumbing challenge a property might face, from minor fixture updates to major subterranean infrastructure overhauls.

The company’s division of services into ‘Service’ and ‘Project’ work is a structural advantage, theoretically allowing them to handle both rapid-response repairs and long-term construction projects efficiently. For users dealing with chronic problems common in the region, such as basement flooding or recurring sewer blockages, their expertise in sump pumps, ejector pumps, and flood control systems is particularly valuable.

However, the significant negative customer feedback, centered on poor communication, missed appointments, project delays, and questionable workmanship, represents a material risk that must be actively managed by the customer. When selecting Diversey Plumbing and Sewer for service, particularly for large or complex jobs, local users are strongly advised to:

• Request and review their license and insurance credentials.
• Insist on a detailed, written proposal that clearly specifies the brand, type, and size of all materials to be used, especially pipe diameters.
• Establish a clear, guaranteed timeline for work completion and clean-up before work commences.
• Confirm appointment times and names of technicians well in advance, seeking immediate confirmation of all scheduling changes.

The choice to use this company should be based on a clear need for their specialized services, tempered with a proactive approach to managing the service delivery process to ensure the final result matches the professional capabilities they advertise.

Diversey Plumbing and Sewer

7147 W Belmont Ave, Chicago, IL 60634, USA