DeFranco Plumbing, Inc.

- 20330 N Rand Rd, Palatine, IL 60074

For businesses and industrial facilities across Palatine and the greater Chicagoland area in Illinois, finding a reliable, experienced, and specialized plumbing contractor is essential for maintaining smooth operations. DeFranco Plumbing, Inc. has established itself as a leading choice, bringing decades of dedicated service as a professional commercial and industrial plumbing contractor.

DeFranco Plumbing, Inc. is a distinguished second-generation, family-owned, and operated business. Founded in 1980 by Ed DeFranco, a member of Plumbers Local 130, the company has spent over four decades serving the complex needs of commercial and industrial clients. The continuation of the family legacy, with Todd DeFranco joining the business and serving his apprenticeship with Plumbers Local 130, underscores a commitment to the trade, quality, and professional, union-licensed service. This long-standing presence in the Illinois plumbing industry highlights a deep understanding of local codes, regulations, and the unique challenges faced by commercial and industrial properties in the region.

The company prides itself on offering comprehensive plumbing and engineering solutions. For large-scale projects, this means the ability to design, implement, and contract all aspects of development, offering clients a single, reliable contact. This integrated approach is designed to ensure individualized attention while delivering projects on-time, within budget, and according to strict safety and quality guidelines.

The focus of DeFranco Plumbing, Inc. is squarely on the commercial and industrial sectors, distinguishing them from contractors who primarily serve residential customers. This specialization ensures that their technicians are thoroughly trained and equipped to handle the scale and complexity of commercial-grade equipment and infrastructure, from large water systems to specialized industrial piping.

A key indicator of their professionalism is the composition of their team, which includes long-term, thoroughly trained, and union-licensed plumbers. Their staff is continually updated on the latest industry innovations, striving to exceed customer expectations with professionalism, integrity, quality, and prompt service.

While the company's hours of operation for general business are Monday through Friday, 8:00 AM to 5:00 PM, they understand that plumbing emergencies in a commercial or industrial setting can halt operations, lead to significant damage, and cost substantial revenue. For this reason, DeFranco Plumbing, Inc. explicitly instructs clients to call their main number in case of an emergency. This immediate contact system indicates a capacity to dispatch fully equipped, experienced, licensed journeyman plumbers to respond to urgent service calls rapidly, often within minutes, and allows them to perform diagnostics and repairs on the spot.

The commitment to comprehensive customer support is further exemplified by the offer of preventative maintenance plans. By working with clients to develop the most effective maintenance schedule, the company aims to detect minor problems proactively, thus preventing them from escalating into costly emergency situations.

In terms of community reputation, DeFranco Plumbing, Inc. has been recognized for its quality. Available public reviews consistently praise the team for being reliable, trustworthy, and performing a quality job. Their A+ rating with the Better Business Bureau (BBB) and their operating history dating back to 1986 further attest to their solid business practices and client satisfaction. Furthermore, a non-plumbing-related, yet highly positive, public account describes two of their employees showing remarkable integrity and a willingness to help a member of the public in distress during severe winter weather, speaking volumes about the character of the people representing the company.

It is important to note that while the company's service is predominantly commercial and industrial, all clients benefit from their expertise in handling sophisticated equipment and complex system repairs. They are prepared to meet a wide range of needs, from the most straightforward repairs to major installations.

DeFranco Plumbing, Inc. accepts credit cards, offering convenient payment options for their commercial and industrial clients. This flexibility is a small but valuable detail that contributes to a smooth service experience for businesses.

DeFranco Plumbing, Inc. is conveniently located to serve the Palatine area and the wider Chicagoland commercial and industrial landscape.

The main office address is:

• 20330 N Rand Rd, Palatine, IL 60074, USA

The company is accessible via its primary business phone number for service inquiries, scheduling, and emergencies.

DeFranco Plumbing, Inc. provides a broad and specialized range of commercial and industrial plumbing services, ensuring that virtually all system needs for large-scale operations are covered. Their core offerings include:

• Commercial Plumbing Installation and Repair
• Industrial Plumbing Services
• Plumbing and Engineering for Project Development
• New Construction Plumbing Installation
• Additions and Renovations Plumbing Services
• Comprehensive Repair Services for existing systems
• Preventative Maintenance Program Development
• Emergency Service Calls and Rapid Response
• Backflow Prevention and Certification, with technicians who have advanced training in the latest backflow technology, positioning the company as a leading contractor in the Chicagoland area for backflow testing, repair, and installation.
• Backflow Devices and Backflow Systems management
• Water Heater Replacements, Repairs, and Installations
• Water Piping services, including installation and maintenance
• Valve Replacement and repair
• Drain Replacements
• Installation and Servicing of Expansion Tanks
• Installation and Servicing of Storage Tanks
• Cleaning and Sanitizing of plumbing systems
• Management of Drinking Water Supply systems

Choosing a contractor with the right qualifications and service model is crucial for commercial and industrial clients. DeFranco Plumbing, Inc. stands out for several key features:

• Specialized Expertise: Focuses exclusively on commercial and industrial plumbing, ensuring specialized knowledge and equipment for large-scale projects.
• Union-Licensed Professionals: Staff consists of thoroughly trained, union-licensed plumbers, a sign of high-level skill and adherence to professional standards, including Plumbers Local 130 membership.
• Family-Owned and Operated: A second-generation business founded in 1980, reflecting over 40 years of continuous service and dedication to the Illinois market.
• Integrated Project Management: Ability to design, implement, and contract all aspects of commercial/industrial plumbing and engineering projects, providing a single point of responsibility.
• Emergency Response Capability: Instructions for emergency calls indicate a process for technicians to be contacted within minutes and respond with fully equipped service vehicles to diagnose and repair issues promptly.
• Advanced Backflow Service: Recognized as a leading contractor for backflow prevention and certification in the Chicagoland area due to specialized training and expertise.
• Convenient Payment: Accepts credit cards for services, simplifying transactions for commercial accounts.
• Strong Reputation: Holds a favorable BBB rating (A+) and is recognized by clients for reliability, trustworthiness, and quality workmanship.

To reach DeFranco Plumbing, Inc. for commercial or industrial plumbing needs, you can use the following details:

Address: 20330 N Rand Rd, Palatine, IL 60074, USA

Phone: (847) 438-0808 (This number is also the designated line for emergency calls.)

The decision to select a plumbing contractor for a commercial or industrial property in Illinois is a significant one, often impacting operational continuity and long-term infrastructure health. DeFranco Plumbing, Inc. offers a compelling choice by combining deep local roots with specialized expertise in the non-residential sector.

For businesses, the company’s focus on Commercial and Industrial Plumbing means their service is not a side job; it is their core competency. This dedication translates into technicians who are specifically trained to troubleshoot and manage the complex, high-demand plumbing systems found in large facilities. From specialized equipment installation to adherence to stringent commercial codes, their team is prepared. The backing of a long-standing, second-generation family business, operating since 1980, provides clients with a high degree of confidence in their stability and professional commitment.

Furthermore, the availability of a structured process for handling emergency calls ensures that when a major pipe bursts, a water heater fails, or a critical backflow device malfunctions—situations that demand immediate attention—a business can count on a rapid, professional response. The potential for preventative maintenance planning is another invaluable asset, helping property managers and facility owners budget for and avoid costly unplanned downtime. By choosing DeFranco Plumbing, Inc., commercial and industrial clients in Palatine and the Chicagoland suburbs are selecting a contractor that is not only highly skilled and union-licensed but also deeply invested in providing reliable, long-term service tailored to the demands of large-scale operations.

DeFranco Plumbing, Inc.

20330 N Rand Rd, Palatine, IL 60074, USA