Castlewood Plumbing

- 1559 MO-100, Pacific, MO 63069

Introduction / Overview

Castlewood Plumbing, previously operating as Thome Plumbing Co., has proudly served the communities around Pacific, Missouri, and the greater St. Louis area for over 30 years. This long-standing history provides local residents with confidence, knowing they are working with a licensed, insured, and deeply experienced team. As a family-owned and operated company, their philosophy is centered on superior service, ensuring every customer receives prompt, knowledgeable, and respectful attention for all their Plumbing Needs. They cover the full spectrum of residential plumbing—from addressing a simple Leaky Faucet to performing complex Whole Home Repiping and sophisticated Leak Detection & Plumbing. Their commitment to being available when a crisis hits is a core part of their identity, offering critical 24/7 Emergency Services to local Missouri homeowners who need Quick Repairs and immediate resolution to catastrophic issues like water actively running into a basement.

Location and Accessibility

Strategically located in Pacific, MO, Castlewood Plumbing’s base allows them to efficiently serve a substantial region, primarily focusing on St. Louis County, St. Charles County, and the surrounding areas including Wildwood, Ballwin, Chesterfield, Ellisville, and St. Albans.

• Primary Address: 1559 MO-100, Pacific, MO 63069, USA.
• Contact Phone: (636) 394-6737, which is answered by a professional team ready to assist with scheduling a Service Call or dispatching an emergency technician.
• Wide Availability: They offer 24/7 Emergency Services and prioritize Same Day Service appointments, ensuring a fast response time when Missouri homes are facing a crisis.
• Customer Convenience: The company accepts Credit cards for easy payment and offers Plumbing Financing options for larger projects like Water Heater Installation or Repiping Installation.
• Scheduling: Clients can easily Schedule Service, knowing the company backs its work with a 100% Satisfaction Guarantee.

Their commitment to local availability is highlighted by their ability to dispatch technicians in fully stocked service vehicles, ready to address a wide range of issues quickly and efficiently, often resolving major problems like water heater failure on the same day.

Services Offered

Castlewood Plumbing is a comprehensive plumbing service provider equipped to handle Most Plumbing Services for Your Home’s Plumbing, utilizing both traditional and modern techniques.

• Emergency & Repair Services: 24/7 Emergency Services, Plumbing Repair Service, Plumbing leak repair, Fixing A Leaky pipe, Gas Leak Repair, Sewer repair, and Quick Repairs for sudden Plumbing Problem or Pressure Issue.
• Advanced Drain Services: Comprehensive All Drain Services, including Drain cleaning, Rooter Services, Residential Drain clearing, and advanced Hydro Jetting Drain Cleaning Service to resolve stubborn Clogged Drains and heavy blockages. Also includes Drain Replacement.
• Water Heater Solutions: Installation and Repair of both standard Gas Or Electric Heater Unit, including Tankless Hot Water Heater Installation And Replacement, and routine Water Heater Maintenance and Tankless Water Heater Flush.
• Leak Detection & Diagnostics: Advanced Plumbing Leak Detection, Electronic Leak Detection Service, Pipe Leak Detection, and highly accurate Camera/Video Inspection and Sewer Camera Inspection to locate hidden issues and minimize property damage.
• Piping & System Integrity: Major structural work including Piping & Repiping, Whole Home Repiping, Stack Replacements, Water Lines service, and addressing Water Main issues.
• Gas Line Services: Full Gas Line Plumbing expertise, including Gas Line Inspection, New Gas Line Installation, Gas Line Repair, and managing Gas Line Leaks.
• Water Quality & Pumps: Installation of Water Filtration Water Softener systems, Whole House Filter, Water Softener Installation, and essential Sump Pump Installation and Sump Pump Repairs.
• Fixture Installation: Complete Kitchen And Bathroom Installation services, including Faucet installation and repair, Shower installation and repair, Toilet installation and repair, Sink Installation and repair, and Repair Garbage Disposal.
• Inspections and Maintenance: Yearly Maintenance and comprehensive Home Plumbing Inspection Services.

Features / Highlights

Castlewood Plumbing sets itself apart in the competitive Missouri market through several standout features that ensure a high-quality customer experience.

• Proven Longevity and Trust: Operating for over 30 years (formerly as Thome Plumbing Co.), the company demonstrates enduring reliability and deep community roots in the Pacific and Wildwood areas.
• Rapid and Calming Crisis Response: Highly praised by customers for their "impressive urgency" and ability to respond to critical Water Damage situations, with technicians described as "calm under pressure" and "incredibly efficient."
• Expert Technician Quality: Staff members, like technicians Adam and Billy, are consistently noted in reviews for being highly knowledgeable, professional, and clear in their explanation of the plumbing issue and the repair job required.
• Advanced Technology Use: Their investment in technology, such as Electronic Leak Detection and Hydro Jetting Services, ensures accurate problem diagnosis and the most effective clearing of severely Clogged Drains.
• Comprehensive Project Scope: They are experts in highly complex work, including whole-home repiping and Stack Replacements, in addition to routine Bath Plumbing Repair and Kitchen Plumbing Install.
• Guaranteed Work: Castlewood Plumbing offers a 100% Satisfaction Guarantee and provides transparent upfront pricing, ensuring peace of mind for their Missouri clients.
• Focus on Quality: Though one review mentioned cost being "a little more expensive," they immediately qualified that the "quality was good," emphasizing the company's commitment to high standards, such as running a sump pump line with a "continuous slope."

Contact Information

For any plumbing need, whether a scheduled installation, routine maintenance, or a 24/7 Emergency Service call in the St. Louis County or St. Charles County areas, contact the professionals at Castlewood Plumbing:

• Address: 1559 MO-100, Pacific, MO 63069, USA
• Phone: (636) 394-6737
• Mobile Phone: +1 636-394-6737

What is worth choosing

For homeowners in Missouri, especially those in the St. Louis and St. Charles County regions, Castlewood Plumbing is an exceptional choice primarily because of their reliability during a crisis and their deep, long-standing expertise. When water is running into your basement or your Water Heater has failed, you need a plumber who can deliver Superior Service When We Needed It Most, and Castlewood's commitment to 24/7 availability and rapid, professional action, as noted in customer testimonies, is unmatched. Technicians are not only fast but are highly effective, quickly diagnosing complex issues and treating your home with respect.

Beyond emergency work, choosing Castlewood Plumbing provides access to a comprehensive service menu that covers every aspect of Your Home’s Plumbing, including specialized needs like Gas Line Inspection, Whole Home Repiping, and advanced Water Filtration and Water Softener installation. Their combination of over 30 years of local experience, modern Hydro Jetting and Camera Inspection technology, and a 100% Satisfaction Guarantee makes them a trusted and dependable partner for managing the plumbing integrity of your Missouri home, ensuring that you receive quality, long-term solutions for all your Kitchen & Bath Plumbing needs.

Castlewood Plumbing

1559 MO-100, Pacific, MO 63069, USA