Trio Plumbing Co: Comprehensive Plumbing and Remodeling Services in Chesterfield, MO

Trio Plumbing Co Introduce

Introduction / Overview

Trio Plumbing Co is a well-established, local plumber serving the Chesterfield, Missouri, community and the greater St. Louis area. Since its founding in 1978, this family-owned and operated business has built a reputation for providing a vast and comprehensive array of plumbing solutions for both residential and commercial clients. Licensed and insured, the team is committed to addressing everything from minor plumbing repairs and essential maintenance to major renovation projects and new home construction. Their extensive service list and reported ability to handle various complex installations, often through partnerships with major retailers, suggest they are a high-capacity, versatile plumbing service provider in the Missouri market. They aim to be the single source for all common and specialized plumbing work, backing their services with a long history of local operation.

Location and Accessibility

Strategically positioned within the highly-developed West County area, Trio Plumbing Co is ideally located to serve the demanding Chesterfield, MO, market and the surrounding communities. This central location ensures accessibility for both emergency and routine service calls across a broad area of St. Louis County and beyond, as they are licensed in multiple counties.

The primary base of operations is: 2138 Hunters Way Ct, Chesterfield, MO 63017, USA. This address helps reinforce their local credentials and makes them easily identifiable to Missouri residents seeking a nearby and established plumber. The company's availability is further enhanced by their offering of 24-Hour Emergency Service, which is critical for local users facing unexpected plumbing crises outside of standard business hours. The acceptance of credit cards as a payment option also adds a layer of convenience and accessibility for customers requiring immediate repairs.

Services Offered

Trio Plumbing Co provides a remarkably comprehensive suite of services, positioning them as a full-service plumbing contractor capable of handling virtually any plumbing need for a Missouri home or commercial building.

Water Heater Services: Installation and repair of both Conventional Tank Water Heaters and Tankless Water Heaters, including Water Heater Replacement & Installation.
Fixture Installation and Repair: Faucet installation, Shower installation and repair, Toilet installation, Kitchen Sinks, Lavatory Sinks, and Tub Repairs.
Leak and Pipe Services: Plumbing leak detection, Plumbing pipe repair, Water Leaks, Water Lines, and Gas Piping/Gas Line work.
Drain and Sewer Management: Drain And Sewer Lines, Sewer Laterals, and Sewer And Drain Cleaning.
Remodeling and Construction: Bathroom Remodeling, Kitchen Remodeling, Residential Construction, New Home Construction, Plumbing For New Homes, and Renovation And Remodeling.
Specialized Equipment: Installation and repair of Garbage Disposals, Sump Pumps, Water Softeners, Water Circulating Pumps, Expansion Tanks, and Instant Hot Water Dispensers.
General and Emergency Services: General Plumbing Repairs, Hour Emergency Service, Backflow Testing, Home Inspection, and all general Plumbing Work and Plumbing Solutions.

Features / Highlights

The features and highlights of Trio Plumbing Co, derived from both their stated offerings and customer experiences, paint a picture of a company with varied performance but a strong commitment to responsive service and wide-ranging capabilities.

Extensive Service Portfolio: They possess the knowledge and capacity to handle a vast array of tasks, from simple faucet replacement to complex commercial and residential construction plumbing.
Partnership with Major Retailers: Their work with large home improvement stores for installations (e.g., Lowe’s) suggests a vetting process and a volume of work that speaks to established operations.
Exceptional Customer Response: Reviews highlight their unexpected availability, even answering calls late on a Saturday evening, and being at a customer's house very quickly the following Monday morning for a leak.
Commitment to Issue Resolution: The company showed dedication by replacing a connector during a third visit to resolve a persistent leak, even when the issue was suspected to be a manufacturer defect, ensuring the customer was "dry as a bone" afterward.
Installer Professionalism: Customers consistently report the installer being "very nice and friendly," "quick and prompt," and being willing to reply to customer texts even outside of the job scope.
24-Hour Emergency Service: A critical feature for Missouri homeowners, providing peace of mind that help is available around the clock.

However, potential customers must also note a crucial cautionary feature from one updated review:

Reported Installation Defect: One customer's edit mentions an alleged incorrect water softener installation using pipe dope on the head unit, which reportedly led to the unit exploding a year later. This single, serious negative experience contrasts sharply with the overwhelmingly positive service reports and demands due diligence from all new customers.

Contact Information

For residents and businesses in Chesterfield and the St. Louis metropolitan area of Missouri, Trio Plumbing Co can be contacted using the following information:

Address: 2138 Hunters Way Ct, Chesterfield, MO 63017, USA
Phone: (636) 537-4938
Mobile Phone: +1 636-537-4938

What is worth choosing

Trio Plumbing Co is a strong candidate for Chesterfield, MO, residents seeking a highly responsive, versatile, and experienced plumber. Their extensive list of services means they are a single-stop solution for virtually any residential or commercial plumbing need, from modern Tankless Water Heaters and Water Softeners to essential Bathroom Remodeling and emergency repairs. The consistency in positive customer reviews, particularly concerning their punctuality, speed of installation (like the 5-hour water softener swap), and the installer’s friendly demeanor, highlights a company that values customer experience. Their willingness to return multiple times to definitively resolve a tricky leak, even covering potential manufacturer defect issues, demonstrates a commendable commitment to final customer satisfaction.

The ability to handle emergency calls 24 hours a day and the convenience of accepting credit cards also makes them highly practical for the busy Missouri homeowner. When choosing Trio Plumbing Co, you are generally selecting a high-capacity, licensed, and deeply experienced local business. However, due to the single serious report of an alleged improper installation technique with a water softener, it is always recommended that customers—especially those getting specialized equipment installed—discuss the process and ask about warranties for both parts and labor, a standard practice when hiring any trade professional in Missouri. Overall, for a broad spectrum of plumbing needs requiring quick, friendly, and reliable service in the St. Louis area, Trio Plumbing Co presents a compelling and highly functional choice.

Trio Plumbing Co Services

Plumber
Faucet installation
Plumbing leak detection
Plumbing pipe repair
Shower installation
Shower repair
Toilet installation
Water heater installation
Water heater repair
Backflow Testing
Bathroom And Kitchen
Bathroom Remodeling
Commercial And Residential
Commercial Projects
Conventional Tank Water Heaters
Drain And Sewer Lines
Expansion Tanks
Faucets & Bathroom
Garbage Disposals
Gas Line
Gas Piping
General Plumbing Repairs
Home Inspection
Hose Bibs
Hour Emergency Service
Icemaker Lines
Instant Hot Water Dispensers
Kitchen Remodeling
Kitchen Sinks
Lavatory Sinks
New Home Construction
Plumbing And Drain
Plumbing For New Homes
Plumbing Installations
Plumbing Problems
Plumbing Solutions
Plumbing Work
Renovation And Remodeling
Repairs & Installation
Residential Construction
Sewer And Drain Cleaning
Sewer Laterals
Sinks, Faucets
Sump Pumps
Tankless Water Heaters
Tub Repairs
Water Circulating Pumps
Water Heater Replacement & Installation
Water Leaks
Water Lines
Water Softeners

Trio Plumbing Co Details

Service options
Onsite services

Offerings
Repair services

Payments
Credit cards

Trio Plumbing Co Photos

Trio Plumbing Co Location

Trio Plumbing Co

Missouri St. Louis County Chesterfield Hunters Way Court

2138 Hunters Way Ct, Chesterfield, MO 63017, USA

Trio Plumbing Co Reviews

An average rating of ★4 from 135 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Edit! I found out they installed my softener incorrectly. They put pipe dope over the valve and head unit. My head unit exploded yesterday because of this. No longer recommend. Had another plumber out yesterday that said if this is how they are going to do water softener’s they have no business doing them. Of course it’s been a year so the Lowe’s warranty is out of time.We had our water softener that the previous owners put in start leaking. We researched softeners on Lowe’s website and found one that we thought would be good. Ordered it up and then had Lowe’s install it through contracting with Trio Plumbing. Trio was awesome the entire time. They came out to see what we had existing, took some photos, worked up the bid, got it sent back to Lowe’s. Lowe’s called me to verify that I had already purchased the softener, and asked if we were ready to accept the bid. Not too long after that Trio scheduled the install, was very quick and prompt. Showed up on time, out with the old softener and in with the new, about 5 hours. They even disposed of the old system for me! Then we had a leak, no fault of the installer. We had a nice puddle on the floor of the basement about a week after install, found leak Saturday evening, steady drip, called in and they unexpectedly answered late Saturday evening! They were at my house 7am Monday. Very quick! They got the leak stopped, but it came back again. We determined that it was probably a manufacturer defect, but they replaced the connector anyway dying the next and final visit. In the meantime I reached out to Lowe’s and Aquasure. I dried up the area of the leak after the connection was replaced on 3rd visit and have continued to monitor it for a couple weeks now and we have been dry as a bone, I think what I was seeing after the connection was replaced on 3rd visit was some residual water that made it look like it was still leaking after the even though it looked like it was trying to bubble out and around at the connection, but the new connector seems to be the fix. In the meantime I contacted Aquasure and Lowe’s, and have the replacement part to the softener if needed, but at this point everything seems to be holding bone dry and working as it should. Long story short Trio was easy to work with, the installer would even reply to my texts, even when he probably didn’t have to. I’m sure my install was a bit frustrating since it kept leaking, but at no fault of Trio, but in the end we got it fixed and now even have a pre filter too. They were always on time and prompt. I recommend them. Excellent job!
September 25 · Nicholas Grimes
I had a very good experience with this company for a hot water heater replacement through Lowe’s. They gave me a very fair estimate, showed up quickly, did a good job, and the installer was very nice and friendly. No complaints at all.
July 11 · Laura Newberry
Sounded nice on the phone, confirmed appointment twice and nobody showed up. Changed my entire schedule to be home to hopefully have someone come fix water heater and now they just said they are sorry. So they aren’t coming and I still don’t have hot water. Wouldn’t do business here.
October 02 · Rebekah Barber
Update: Since I left the following review RE: the owner's condescending attitude, which is also mentioned in numerous other customer reviews, Trio Plumbing will not mail me an original paid receipt & lien waiver, even though I've paid in full. This is illegal retaliatory behavior so I've turned it over to the BBB (Better Business Bureau).Please read the reviews & don't make the same mistake I did. Mark, (the owner), is very unprofessional, rude, condescending, all attitude, will not allow you to speak 4 words before he talks over you, denies statements that came out of his own mouth, combative, zero customer service skills, etc. I have never been treated like that with any other plumbing company in St. Louis. I will never use Trio Plumbing again nor will I ever refer anyone to Trio Plumbing. Lesson learned.I learned from my father years ago to always take before & after photos & audio record all phone calls when you hire a vendor to work on your home so I have photos as well as audio recordings.There are numerous Google reviews that state the same behavior that others have also experienced from you so I have a right to post what I experienced from you as well.Since you insisted on replying via Google to my other concerns that I emailed you about, I will also respond to you here...1. I specifically asked how Trio preferred to be paid & you replied credit card or check on my audio recording. Then, you denied saying that & said you only accept cash or check & retorted that "you only hear what you want to hear".2. When Trio arrived, I asked a simple question as to why the old water heater drainage hoses (3" wide total for 3 drainage hoses tethered together with zip ties) centered on top of the floor drain (4 1/2" wide floor drain) were lying on top of the drain & not inserted inside the drain? I stated that my concern was if the 50 gallon old water heater would empty out, wouldn't it make more sense if the hoses were inserted inside the drain but Trio told me the hoses don't need to be inside the drain.3. After the work was completed & Trio left, I thought I only saw 1 shut off valve & knew that the before photos showed 2 shut off valves. I asked you why they removed 1 of the shut off valves and you informed me that both shut off valves were still there. As I was talking to you on the phone, I stood on my tippy toes (I'm short) & replied yes, you are correct, I could see the 2nd shut off valve now as it was over my head, higher up on the back end of copper pipe, & apologized for my mistake. (attached photo, which Mark said "clearly" shows 2 shut off valves. Nope.)4. As for your comment, "saved you a bundle of money" "at a great cost savings"? I paid $1,400 for a State Commercial Grade 40 gallon electric water heater & never questioned or had an issue with the price.5. The installers asked me for old towels, which I provided, & had to throw away after they left because they're stained w/black grease (or oil?), emailed you a photo, & asked why Trio doesn't bring their own old towels to job sites?6. They placed the new 40 gallon water heater butted flat up against the far side of the drip pan, 1 1/2" from the wall & turned the drip pan 1" to the right for some reason, away from the floor drain. The old larger 50 gallon water heater was centered in the drip pan. Therefore, the rigid plastic drainage tube that is connected to the drip pan & runs to the floor drain is now off by 1", meaning if the water heater drains, it won't drain down the floor drain & will drain on floor & I have a condo below my 2nd floor condo. In our phone call, you insisted it's fine. It's not. (attached photo, after installation)Since it was so difficult to speak with you on the phone due to your condescending attitude/interrupting, I said I didn't want to do business with you anymore, will pay someone else to correct the drain hoses back to their original position centered over the floor drain, & I clearly said good-bye.As requested, please mail me a paid receipt & lien waiver.
January 14 · Betty Bon
I used Trio to install a water heater that I supplied around three years ago. Upon a new occupancy inspection last week I found that there were FOUR code violations with the Trio's installation and I had to spend an additional $570 with a different company to correct the errors.RUN from this garbage plumbing company.
June 04 · Shane Mahoney