Benjamin Franklin Plumbing

- 3832 Taylorsville Rd #4, Louisville, KY 40220

When a plumbing issue strikes your home in Kentucky, whether it's a running toilet, a leaky faucet, or a major sewer problem, you need a dependable professional who will arrive on time and get the job done right. For homeowners in the Louisville area, especially Eastern Louisville and surrounding communities like Bellemeade, Bellewood, Indian Hills, and Wellington, Benjamin Franklin Plumbing is a locally operated service backed by a trusted national name. They aim to provide worry-free plumbing with a focus on punctuality, quality workmanship, and a strong commitment to the local Kentucky community.

Plumbing systems are complex and vital to the comfort and safety of your home. From routine maintenance to unexpected emergency repairs, having a licensed and skilled team to call is essential. Benjamin Franklin Plumbing of Eastern Louisville prides itself on upholding a high standard of service, ensuring that technicians are well-trained, background-checked, and equipped to handle a comprehensive range of residential and commercial plumbing needs. This commitment to excellence is what makes them a go-to choice for neighbors seeking reliable plumbing expertise.

The brand is widely known as “The Punctual Plumber®” for a reason. They understand that your time is valuable, which is why they offer a unique guarantee of arriving when they say they will. Beyond punctuality, they strive for efficiency, often stocking their service trucks to complete as much as 90% of repairs on the initial visit. This practice saves Kentucky homeowners both time and the inconvenience of multiple appointments for a single repair. The combination of local ownership and national support ensures that customers receive personalized service with industry-leading guarantees.

The Eastern Louisville location serves as a hub for their operations throughout the greater Louisville area in Kentucky. This local presence is key to providing timely service to residents and businesses in the surrounding neighborhoods. As an independently owned and operated business, the team lives and works in the community, giving them a firsthand understanding of the specific plumbing challenges common to homes in the Louisville region, such as hard water issues and the need for sewer line inspections to prevent root intrusions.

The company is dedicated to being a true local partner, hiring talent from the community and investing back into the local economy. This local focus, paired with the resources and training of a national brand, provides Kentucky residents with an unparalleled level of trusted, professional service right where they live. The office address is centrally located to efficiently dispatch plumbers across their service map, ensuring that when you call, help is on the way.

Benjamin Franklin Plumbing offers a comprehensive array of plumbing installation, repair, and maintenance services for both residential and commercial properties. Whether you need a simple fixture upgrade or a major sewer line overhaul, their licensed professionals are equipped to handle diverse projects. Their services are designed to keep the most intricate components of your plumbing system working smoothly, addressing everything from annoying nuisances to major emergencies.

• Faucet installation and repair (for kitchen, bathroom, etc.)
• Toilet installation and repair
• Shower installation and repair
• Water heater installation, replacement, maintenance, and repair
• Drain cleaning and maintenance, including sewer main clearing and hydrojetting
• Plumbing leak detection and repair (including hidden leaks and pipe repairs)
• Sewer line repair and replacement, including trenchless sewer options
• Water and sewer line repair and replacement
• Piping and repiping services
• Installation and repair of garbage disposal units
• Sump pump installation and repair
• Outdoor plumbing system repair
• Emergency Plumbing Services available 24/7
• Addressing regional issues like frozen pipes and hard water treatment
• Well pump services
• General plumbing fixture installation, maintenance, and repair
• Gas line installation (as noted by a customer for fireplace service)

Choosing a plumber often comes down to trusting their reliability and their commitment to customer satisfaction. Benjamin Franklin Plumbing stands out in the Louisville market due to several core features and industry-leading guarantees that provide homeowners with peace of mind.

• On-Time Guarantee: Known as “The Punctual Plumber®,” they commit to arriving when they say they will. If they are late for your scheduled appointment, they will pay you $5 for every minute of delay, up to a $300 maximum, or the cost of the service call (whichever is less).
• 100% Satisfaction Guarantee: They stand behind the quality of their work. If you are not completely satisfied with the service provided, they will return and make it right. Their repairs are often guaranteed for a full two years on parts and labor.
• StraightForward Pricing®: Before any work begins, technicians present a detailed, upfront price for the job. This ensures that you know the exact cost and approve it before they start, eliminating unexpected hourly charges or hidden fees.
• 24/7 Emergency Service: They offer emergency plumbing assistance around the clock, every day of the year, including weekends and holidays, without charging extra after-hours fees.
• Highly Skilled and Professional Plumbers: The team consists of licensed professionals who receive ongoing training to stay updated on the highest industry standards. Technicians are also subject to extensive background checks and drug testing.
• Fully-Stocked Trucks: Plumbers arrive at your home with fully-stocked service vehicles, allowing them to complete 90% of all repairs in a single visit, ensuring efficiency and reducing inconvenience for the homeowner.
• Maintenance Program: Homeowners can opt for a maintenance membership program, such as The Ben Franklin Society, which provides annual inspections, priority service, and discounts on repairs and fixture replacements to keep your plumbing system in top condition and potentially extend the life of equipment like water heaters.
• Commitment to Cleanliness: Their plumbers are expected to be friendly, courteous, and clean up after themselves. In some locations, they guarantee that if the plumber smokes or swears in your home, or fails to wear shoe covers, you don't pay for the service.

For scheduling service, requesting an estimate, or for emergency assistance anywhere in the Eastern Louisville and greater Kentucky service area, you can contact Benjamin Franklin Plumbing directly.

• Address: 3832 Taylorsville Rd #4, Louisville, KY 40220, USA
• Phone: (502) 653-5332
• Mobile Phone: +1 502-653-5332

For Kentuckians, choosing Benjamin Franklin Plumbing means opting for a service that prioritizes your time and satisfaction above all else. The compelling guarantees, particularly the On-Time Guarantee and the 100% Satisfaction Guarantee, demonstrate a strong commitment to accountability that is rare in the service industry. They combine the best aspects of a local business—community knowledge and personalized care—with the professionalism and standards of a national brand.

Customers frequently praise the technicians, such as Andrew and Anthony, for being "knowledgeable and patient," offering clear explanations, and providing a better price that comes with a solid guarantee. This transparency and dedication to educating the customer ensure that you are fully informed and comfortable with the decisions being made about your home's plumbing system. The company’s ability to treat every issue, from running a new gas line to installing a new toilet, with urgency and professionalism fosters trust and builds a loyal customer base for all future plumbing needs.

In a state where weather conditions can sometimes be unpredictable and quickly lead to plumbing emergencies like frozen pipes, having a provider available 24/7 with a reputation for promptness is a significant benefit. By choosing Benjamin Franklin Plumbing, you are selecting a team that is licensed, continually trained, and fully equipped to deliver high-quality, lasting repairs and installations, all with a commitment to straightforward, approved pricing. They don't just fix pipes; they deliver peace of mind to homeowners throughout Louisville, KY.

Benjamin Franklin Plumbing

3832 Taylorsville Rd #4, Louisville, KY 40220, USA