Benjamin Franklin Plumbing

- 504 Millpond Rd, Lexington, KY 40514

When a faucet drips, a drain clogs, or a water heater fails, residents in Lexington and the wider Central Kentucky area need a plumber who is not only skilled but reliably on time. Benjamin Franklin Plumbing, proudly serving the local community, has built its reputation as “The Punctual Plumber®.” This locally owned and operated business combines the resources and high standards of a national brand with a deep understanding of local plumbing needs, making it a premier choice for residential and commercial repair, installation, and maintenance services across the Bluegrass region.

Plumbing issues are rarely convenient, and this team understands that timely response, upfront pricing, and guaranteed work are essential for peace of mind. From the smallest leak detection to major sewer line work and whole-home water treatment systems, Benjamin Franklin Plumbing in Lexington is committed to providing an exceptional customer experience. Their team of highly trained professionals arrives ready to assess, explain, and resolve nearly any plumbing challenge, ensuring your home's vital systems are functioning safely and efficiently. By focusing on superior customer service and technical excellence, they aim to be the last plumber you will ever need to call.

The operational center for Benjamin Franklin Plumbing in the Lexington area is strategically located to provide prompt service across the region. Their local office is situated at:

504 Millpond Rd, Lexington, KY 40514, USA

This location in Lexington, Kentucky, positions the team perfectly to serve the residential and business communities throughout the city and surrounding counties. While they are a locally owned and operated franchise, they adhere to the service commitments of the national brand, ensuring prompt response times. Their dedication to a broad service area means that plumbing expertise is accessible whether you are right in the city or in one of the many outlying towns and neighborhoods that depend on reliable local service. For Kentucky residents, their established presence ensures they are a dependable resource for both routine and emergency plumbing needs.

Benjamin Franklin Plumbing offers a vast, comprehensive list of plumbing services, covering everything from the fixture level to the main sewer line. This extensive scope allows them to be a single source for all home and commercial plumbing requirements. Their repair and installation offerings are designed to address immediate crises as well as long-term system upgrades.

The extensive services provided include:

• Drain Cleaning and Sewer Work:

  • Drain Clearing, Inspection, and Unclogging
  • Sewer Blockages and Any Type Of Sewer Line Work
  • Drain Line Replacement and Sewer Line Repair/Replacement
  • Commercial Drain Cleaning and Commercial Plumbing Services

• Water Heater Services:

  • Conventional Water Heaters service, repair, and installation
  • Water Heater Replacement Or Upgrades, including tankless systems (not explicitly listed but a common water heater upgrade)

• Pipe and Leak Services:

  • Leak Detection, including slabs and difficult-to-find leaks
  • Piping & Repiping and Piping Replacement for water and sewer lines
  • Repair and replacement of Frozen Pipes
  • Gas Lines installation and repair

• Fixture and Appliance Services:

  • New Plumbing Installations and Plumbing Repairs for all fixtures
  • Installation and repair of Faucets, Sinks, Toilets, Showers, Bathtubs, and Whirlpool Tubs
  • Garbage Disposals service and installation
  • Relocating Plumbing for remodeling projects

• Water Quality and Pump Systems:

  • Water Treatment, Water Softeners, and Water Purification Systems
  • Sump Pumps and Water Pumps installation, repair, and maintenance

• Specialized Services:

  • Emergency Plumbing Services (24/7 availability)
  • Boilers service and repair
  • Outdoor Plumbing Services

What truly sets Benjamin Franklin Plumbing apart in the competitive Lexington, KY market are the operational guarantees and customer-centric policies they uphold. These features are designed to create trust and provide a worry-free service experience.

Key features and guarantees include:

• “The Punctual Plumber®” On-Time Guarantee:

  • If their plumber is late to your scheduled appointment, they promise to pay you $5 for every minute of delay, up to a maximum of $300 (or the cost of the repair). This unique commitment respects the customer’s time.

• StraightForward Pricing®:

  • You receive a clear, upfront cost for the entire job before any work begins. Pricing is done by the job, not by the hour, ensuring there are no hidden or surprise fees.

• 24/7 Emergency Service:

  • Plumbing emergencies are handled around the clock, 365 days a year, with a policy that often includes no extra charge for after-hours, weekend, or holiday services.

• 100% Satisfaction Guarantee:

  • They stand behind the quality of their workmanship and will return to make it right if a customer is not completely satisfied. Repairs are typically guaranteed for a full two years on parts and labor.

• Fully Stocked Trucks:

  • Plumbers arrive with trucks well-stocked with parts and equipment, allowing them to complete approximately 90% of repairs in a single visit, saving customers time and inconvenience.

• Professional and Trustworthy Plumbers:

  • All technicians undergo ongoing training, extensive background checks, and random drug testing (where permitted by law), ensuring a high standard of safety and professionalism in your home.

• Locally Owned with National Backing:

  • Customers support a local Lexington business while benefiting from the superior training, operational systems, and strong warranties of a leading national plumbing franchise.

For scheduling service, requesting an estimate, or calling for an emergency plumbing repair in the Lexington area, the team is readily accessible.

The local contact details are:

• Address: 504 Millpond Rd, Lexington, KY 40514, USA
• Primary Phone: (859) 252-1231
• Mobile Phone: +1 859-252-1231

To assist Kentucky homeowners with unexpected expenses or major upgrades, Benjamin Franklin Plumbing also offers flexible financing options. These plans, often through partners like GoodLeap or ALLY (depending on the specific local office), can cover major repairs or replacements—such as water heaters or repiping—with low monthly payments, and often include a quick application process that involves only a soft credit pull initially. This approach ensures that vital plumbing issues do not have to be delayed due to financial concerns.

For residents in Lexington and Central Kentucky, choosing Benjamin Franklin Plumbing is a decision based on reliability, transparency, and assurance. The most compelling reason is their industry-leading “Punctual Plumber®” guarantee. In a service industry where wait times can be frustrating, this commitment to punctuality, backed by a financial promise, is an enormous differentiator that shows respect for the customer's time.

Furthermore, their StraightForward Pricing® eliminates the anxiety of fluctuating hourly rates, allowing Kentucky homeowners to make informed decisions about their repairs without pressure. When you combine this with a comprehensive suite of services that handles everything from common clogs to complex sewer and water treatment systems, the value is clear. The fact that the local Lexington team operates with fully stocked vehicles, aiming to resolve 90% of issues on the first visit, means less disruption and a faster return to comfort for your home or business. Ultimately, the choice of Benjamin Franklin Plumbing means opting for a guaranteed, professional, and reliable plumbing solution, ensuring that your plumbing is in the hands of trustworthy, highly trained experts.

Benjamin Franklin Plumbing

504 Millpond Rd, Lexington, KY 40514, USA