Ben Cordes Plumbing

- 201 N Greenbriar Rd, Carterville, IL 62918

When seeking a local plumber in the Southern Illinois region, particularly around Carterville and the 62918 ZIP code, homeowners rely on finding a contractor who is not only skilled but also honest and reliable. The selection process is vital, as plumbing work involves critical, and often expensive, systems within a home. The search for a dependable service, however, must include thorough due diligence, especially when reviewing local businesses.

Ben Cordes Plumbing, identified with an address in Carterville, IL, has garnered public feedback that raises significant cautionary flags for potential customers. While the nature of the business is to provide essential repair services, the available customer reviews indicate severe issues regarding project completion, workmanship quality, and professional accountability. Prospective clients in Illinois should be fully informed about these reported experiences before committing any funds or granting access to their property for work.

The complaints center on a failure to complete contracted work despite receiving payment, poor communication (specifically unreturned phone calls), and substandard installation practices. One customer described hiring the company to re-do a house's plumbing but reported that the work was never finished after payment was made. They also pointed to specific instances of incorrect work, such as a shower pan being installed without proper leveling or attachment to the floor, compromising the quality and safety of the installation. Another, more severe review suggests that the individual associated with the business may have ceased operations and left the area after collecting funds from multiple individuals, raising serious concerns about the professional integrity and current operational status of Ben Cordes Plumbing.

It is a necessary practice for homeowners throughout Illinois to verify a plumber's current licensing, insurance, and professional standing with state and local authorities before entering into any contract. The severe nature of the public complaints against Ben Cordes Plumbing—involving financial loss for incomplete and faulty work—strongly suggests that other plumbing professionals in the Carterville area should be prioritized to ensure a positive and safe outcome for any project, large or small.

Location and Accessibility

The public-facing information for Ben Cordes Plumbing lists an address in Carterville, IL, a community within Southern Illinois. This location would typically be convenient for serving residents in Williamson County and the nearby area.

The listed location for the business is:
Address: 201 N Greenbriar Rd, Carterville, IL 62918, USA

However, due to the nature of the serious and repeated customer complaints, which include allegations that the business owner took money and 'skipped town,' the physical presence or active operation at this address cannot be reliably confirmed by public information. Prospective customers should assume that the business may not be operating out of this location or providing service in the area. The listed phone numbers may not be actively monitored or returned.

Services Offered (Cautionary Note)

Based on the initial business classification, Ben Cordes Plumbing was purported to offer general plumbing and repair services. Public reports suggest that the intended services included comprehensive projects like redoing a house's plumbing. While the listed offering is "Repair services," the factual reality, according to customer feedback, is that these services were allegedly not completed or were performed to a poor standard.

• Plumbing Repair Services: Intended to address general household plumbing issues.
• Plumbing Installation and Redo Work: Reportedly accepted contracts for large-scale installation and renovation projects.
• Specific Expertise Claimed (from other sources): Plumbing, Drain Cleaning, Sewer Cleaning, Natural Gas Lines, and Water Heaters.

A critical note for Illinois users: The numerous complaints suggest that relying on this business to deliver any of these services would carry a substantial risk of financial loss and incomplete or faulty work.

Features / Highlights (Based on Cautionary Feedback)

The only verifiable "features" or "highlights" of Ben Cordes Plumbing are based on negative experiences reported by previous customers. This feedback serves as a critical warning for anyone considering using the service.

• Incomplete Work After Payment: Customers have explicitly stated that they paid for services that were never finished, resulting in financial loss.
• Substandard Workmanship: Reported instances of poor quality installation, such as the improper leveling and securing of a shower pan.
• Lack of Professional Accountability: The business is reported to fail to answer customer phone calls, particularly when following up on incomplete work or warranty issues.
• Allegations of Fraudulent Activity: Public feedback includes claims that the owner absconded with customer funds and left the area.

Contact Information (Use with Extreme Caution)

The public record maintains the following contact details, but prospective customers should proceed with extreme caution and assume that contacting these numbers for service may not result in a professional or reliable response.
Address: 201 N Greenbriar Rd, Carterville, IL 62918, USA
Phone: (618) 985-8595
Mobile Phone: +1 618-985-8595

What is Worth Choosing Ben Cordes Plumbing

Based solely on the available public data, which includes multiple and consistent customer complaints of paid, unfinished work, poor quality, and a complete lack of professional accountability, there is no justifiable reason for Illinois residents to choose Ben Cordes Plumbing for any plumbing service.

For homeowners in the Carterville, IL area (62918) seeking reliable plumbing services—whether for a simple repair or a full system redo—the prudent and responsible decision is to entirely avoid this business and instead seek one of the "lots of good plumbers in the area," as suggested by one of the complainants. The risk associated with using Ben Cordes Plumbing, including potential financial fraud, incomplete projects, and the need for costly remediation of faulty work, far outweighs any perceived or advertised benefit.

Customers should use the information presented here as a critical cautionary tale. The best choice is to vet alternative local plumbers by verifying their current licensing status with the Illinois Department of Public Health, checking their active insurance, and reviewing recent, positive feedback on multiple independent platforms. Protecting your investment and your home's infrastructure necessitates choosing a reputable and accountable professional.

Ben Cordes Plumbing

201 N Greenbriar Rd, Carterville, IL 62918, USA