Alley Plumbing Introduce
For residents and businesses across the North Carolina region, especially those in the Lexington area, Alley Plumbing has cultivated an enviable reputation built on speed, professionalism, and effective problem-solving. When a plumbing crisis hits—whether it’s a blocked kitchen sink or an overflowing laundry drain—response time is everything. This local plumber is repeatedly highlighted in customer feedback for being exceptionally prompt, often having repair personnel at the door within minutes of the initial call, which is a significant advantage in preventing water damage and restoring routine life.
Operating out of their location on Happy Hill Road, Alley Plumbing handles a wide variety of essential Repair services. Their team is noted for being "matter of fact, focused, and knowledgeable," ensuring that they not only fix the immediate issue but also provide valuable, patient advice for long-term maintenance. This dedication to customer education and preventative care elevates their service beyond a simple transaction, making them a valued partner to homeowners. Furthermore, the convenience of accepting Credit Cards for payment simplifies the service process during stressful situations.
The quality of their Plumbing work is consistently noted by customers who experienced fast, clean, and reliable repairs at a "very fair price." From successfully unclogging complex double kitchen sinks to quickly resolving severe washing machine drain line overflows, Alley Plumbing demonstrates a high degree of competence in common household and commercial plumbing emergencies. Their stellar A+ rating from the Better Business Bureau further underscores their commitment to ethical business practices and reliable customer service, making them a safe and trustworthy choice for any plumbing need in Lexington, NC.
Location and Accessibility
Alley Plumbing is centrally located within the Lexington, NC, area, providing them with efficient access to serve the community throughout Davidson County. Their physical business address is 547 Happy Hill Rd, Lexington, NC 27295, USA. This positioning is strategic for ensuring the rapid response times for which the company is highly praised.
Accessibility is straightforward, primarily managed through their main business phone line: (336) 249-8043. The company is known for calling customers back immediately and dispatching help with exceptional speed. For modern convenience, they also offer flexible payment options by accepting Credit Cards, which simplifies the final transaction after essential Repair services have been rendered. This combination of local presence and convenient administrative practices makes them a highly accessible service provider for emergency and routine Plumbing needs.
Services Offered
As a full-service Plumber specializing in immediate and effective problem resolution, Alley Plumbing focuses on the most common and urgent issues faced by home and property owners. Their service spectrum is practical, professional, and reliably delivered.
Core Repair services provided include:
- Drain Cleaning and Unclogging: Rapid and effective solutions for blockages in common fixtures, including difficult-to-clear areas like double kitchen sinks.
- Washing Machine and Appliance Drain Repair: Quick diagnosis and repair of overflows and blockages in laundry and utility room drainage systems.
- General Plumbing Repair Services: Comprehensive Repair services for a wide variety of leaks, drips, clogs, and malfunctions throughout residential and commercial properties.
- Septic and Sewer Services: According to industry classifications, the company is experienced in Septic Tanks—Installation & Service, and Sewer & Pipeline Cleaners & Rehab, indicating capability for larger subsurface issues beyond simple drain clogs.
- Operation and Maintenance: Providing advice and services related to the ongoing operation and maintenance of plumbing piping, pumps, and fixtures.
Features / Highlights
The key features that distinguish Alley Plumbing in the competitive North Carolina market are directly tied to their exceptional customer service and efficiency:
- Outstanding Response Speed: Consistently praised for their remarkably quick dispatch, with technicians arriving as fast as 10 to 15 minutes after the initial call for emergencies.
- Highly Reputable: Maintains an A+ rating with the Better Business Bureau, demonstrating a long-term commitment to ethical business practices and customer satisfaction.
- Professional and Knowledgeable Staff: Technicians are described as focused, knowledgeable, and patient, taking time to answer questions and provide valuable advice for plumbing maintenance.
- Fair and Transparent Pricing: Customers repeatedly mention that repairs are completed at a very fair price, matching the quick service with affordability.
- Convenient Payment Options: Acceptance of Credit Cards makes payment for urgent Repair services simple and hassle-free for North Carolina homeowners.
Contact Information
For immediate assistance with Drain Cleaning, Washing Machine Drain Repair, or any other professional Plumber services in the Lexington, NC, area, please contact Alley Plumbing using the details below:
Address: 547 Happy Hill Rd, Lexington, NC 27295, USA
Phone: (336) 249-8043
What is Worth Choosing
When facing a plumbing emergency in North Carolina, the most critical factors are speed and dependability. Alley Plumbing excels in both areas. Their reputation for near-immediate response times is a massive advantage—the difference between a small repair and significant water damage can be those few minutes they save by being quick and responsive. Customers do not just get fast service; they get high-quality Repair services delivered by knowledgeable professionals who are focused on solving the problem efficiently and correctly the first time.
The combination of their A+ BBB rating and repeated customer testimonials citing their friendly demeanor, matter-of-fact expertise, and fair pricing makes them an easy choice. Whether you have a challenging drain clog in a double kitchen sink or a severe overflow, Alley Plumbing provides the kind of reliable, transparent, and quick service that local users truly value. The added convenience of accepting Credit Cards further streamlines the experience, solidifying Alley Plumbing as a top-tier, trustworthy Plumber for all Lexington-area repair needs.
Alley Plumbing Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Alley Plumbing Photos
Alley Plumbing Location
Alley Plumbing
547 Happy Hill Rd, Lexington, NC 27295, USA
Alley Plumbing Reviews
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★ 5★ 4★ 3★ 2★ 1I left a message for Alley Plumbing this morning hoping they could help me unclog a double kitchen sink. They called me right back and had repair people at my door within 10 - 15 minutes. Brenda was so matter of fact, focused, and knowledgeable. She got my sinks working again, was patient with all my questions, and gave me advice for maintaining them. I highly recommend this company!
March 21 · M FlowThe drain line for my washing machine was overflowing. I called Monday morning, two people came Monday afternoon. They were very friendly and easy to deal with. They repaired the problem very quickly at a very fair price.
March 07 · Kevin LehnertI had an emergency on Sunday, June 14, 2015. There was a flood in the master bathroom and I had no idea where it was coming from. A long standing customer of Alley Plumbing called them herself and said I had an emergency. I called on Monday to say I would still like it checked out, but that the leak had stopped. To date I have not received a return call! I own a plumbing, heating and construction company in NJ. This type of business is a SERVICE business. No service...eventually no business. There doesn't seem to be any sense of urgency. My brother needed a 75 gallon power vent water heater installed in March and it took him 2 weeks to find a plumber and then 1 week before it was installed. Just outrageous!
June 23 · Nicki MooreWe had a leaking shower that was resulting in mold forming in our shower. They showed up early to the job, fixed it and explained to us what was happening. Then on top of that sent us a refund check because the price went down on the part that they had to put in! Honest people that did an excellent job! Would recommend them and will definitely call again for any future needs.
March 23 · Kristin GoodrichThere was an issue with our bathtub where it wouldn't drain water properly. The kitchen sink was also stopped up. Given that Christmas was coming up, we were hoping to get it fixed quickly. I called Alley Plumbing and spoke with Kaye Alley about our issue. I was very pleasant and polite in explaining our situation. I asked if there would be an extra fee since I was calling so close to Thanksgiving. Her response was, "That ain't got nuttin' to do with it ma'am", very rudely. I passed it off like she might be dealing with something else. The people who came and worked on our tub and sink were very kind and professional (I give them 5 stars) and explained what was wrong. Two business days after Christmas (hardly a month after the service) I get a call from Kaye Alley while I was visiting with family. She leaves a voicemail, which was, in entirety, a bit on the ride side. Towards th end she says, "....and I'd appreciate a call back", and hangs up. I planned on calling her back the next day to let her know we plan on sending payment soon. I get a call the next day from "No Caller ID". I pick up and she says "This is Kaye Alley from Alley Plumbing. I'm calling about my bill from November." I said, "Oh hey! We don't have the money quite yet but I'll send payment as soon as we do." She says, "and when will that be?" I respond, "It will be at least a couple of weeks" ....long pause... And Kaye says (very rudely and aggravated-like), "well I would have appreciate if you told us that before we came" and I said, "well I would appreciate if you not block your number when you call me. Thanks" and hung up. Never have I dealt with such AWFUL customer service here in Lexington. I will never ever use this company again because of her rudeness, and I'll make sure to leave a review with our community as well.
December 29 · Chelsea Klim
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