5 Star Mechanical Introduce
For residents and businesses across Bloomington and the wider McLean County area of Illinois, finding a reliable and professional service provider for essential home and commercial systems is crucial. 5 Star Mechanical LLC, based in Bloomington, has established itself as a key local contractor specializing in a wide array of mechanical services, including plumbing, heating, air conditioning (HVAC), and electrical work. This multifaceted approach means that whether you have a burst pipe, a broken furnace, or need a new electrical fixture installed, a single, accredited local company is equipped to handle the job.
Operating as a Limited Liability Company (LLC), 5 Star Mechanical is committed to upholding a standard of integrity, fairness, and honesty in all its dealings. The company prides itself on combining accurate trade knowledge with the capability to deliver high-quality service, focusing on the customer's interests as the basis of its business. The local focus on the Central Illinois community underscores a commitment to accessible, responsive service for both residential properties and commercial establishments.
Understanding the complexity of modern building systems, 5 Star Mechanical offers services that cover the entire mechanical spectrum. They cater to both routine maintenance needs and unexpected emergencies, ensuring that comfort and safety systems remain functional year-round in the challenging Illinois climate. Their business model is built around being a one-stop-shop for complex needs, minimizing the hassle for customers who would otherwise have to coordinate multiple specialized contractors.
5 Star Mechanical LLC is conveniently located right in the heart of Central Illinois. Their main address serves as the hub for their operations throughout the region, allowing them to dispatch crews efficiently to service calls. The company's service area is confirmed to include McLean County, IL, making them a true local choice for the Bloomington, IL, community and surrounding municipalities.
The primary contact and physical location for their operations is:
2408 Driftwood Rd, Bloomington, IL 61704
Operating days are broad, offering flexibility for customers. The company is noted for being open all day from Monday through Sunday, providing a substantial window for scheduling service appointments. This extensive availability is complemented by a crucial amenity: the provision of emergency services. Knowing a local professional is available for immediate assistance is a significant benefit to property owners when facing sudden breakdowns or leaks that can cause major damage.
As a comprehensive mechanical contractor, 5 Star Mechanical LLC provides an extensive range of services covering the core needs of any property—plumbing, HVAC, and electrical. This broad capability means customers can rely on them for everything from a simple leaky faucet repair to a complete water heater installation or major furnace work. The services are offered to both residential and commercial clients.
The professional services they offer include, but are not limited to:
Plumbing Services:
- Drain cleaning and clogged pipes services
- Plumbing leak detection and repair, including slab leak repair
- Installation and repair of toilets and toilet parts
- Faucet installation and repair, as well as leaky faucets
- Installation and repair of garbage disposals
- Shower installation and repair
- Repair of outdoor plumbing systems
- Installation and repair of sump pumps
- Sewer pipe, repair, and replacement services
- Plumbing pipe repair and replacement, including whole-house re-piping services
- Installation of plumbing fixtures
- Gas services and gas line work
Water Heater Services:
- Water heater installation and repair for various types of units
- Water tank installation and repair
HVAC Services:
- Air Conditioning unit installation, repair, and replacement
- Furnace repairs and installation of HVAC Units
- HVAC repair and general heating and cooling system maintenance
Electrical Services:
- General electrical services and work on electrical wires
The scope of services, particularly in plumbing, demonstrates a deep specialization in addressing common and complex issues that Illinois homeowners and business operators face.
Choosing a contractor involves looking beyond the service list to understand the value and commitment offered. 5 Star Mechanical LLC includes several features designed to provide assurance and convenience to its clientele. These highlights reflect a business structure aimed at transparency and customer support.
Comprehensive Service Model: The company offers plumbing, HVAC, and electrical services, providing a single point of contact for complex mechanical systems within a property.
Emergency Availability: Emergency services are available to address urgent issues outside of normal business hours, a critical feature for managing unexpected plumbing or heating crises.
Accreditation and Licensing: The business is a BBB Accredited business with an A+ rating, reflecting a commitment to high standards of trustworthiness and customer satisfaction. They are noted as being a licensed plumber and engaging in a field that requires professional licensing.
Availability: The company's service hours are listed as open all day, seven days a week, offering exceptional flexibility for customers to schedule appointments.
Financial Transparency: Free estimates are offered for projects, helping customers understand the scope and cost of the work before it begins.
Payment Options: They accept various payment methods, including credit cards, for customer convenience.
Guaranteed Work: Warranties are offered on the work performed, providing customers with peace of mind regarding the quality and longevity of repairs and installations.
Onsite Service: All services are provided as onsite services, meaning technicians are dispatched directly to the customer's home or commercial location.
Experienced Owner: The company’s owner, Mr. Rodney W Miles, is highlighted as knowledgeable and professional, often personally involved in client communication and service delivery.
If you are in need of plumbing, HVAC, or electrical services in the Bloomington area, you can reach 5 Star Mechanical LLC using the following contact details:
Address: 2408 Driftwood Rd, Bloomington, IL 61704
Phone: (309) 557-0557 or (309) 830-2478
When choosing a mechanical contractor in Central Illinois, the combination of services, local accreditation, and customer-focused features makes 5 Star Mechanical LLC a compelling option. The company’s strong reputation with the Better Business Bureau, along with multiple positive customer testimonies highlighting promptness, fair pricing, and professional workmanship, speaks to their dedication to client satisfaction. Customers have specifically praised the speed of response for critical issues like water heater replacements, often receiving same-day or next-day service.
The unique advantage of this contractor is their ability to address multiple types of essential property maintenance and repair needs—plumbing, HVAC, and electrical—under one roof. This convenience is particularly valuable in emergency situations or during renovation projects where coordinating multiple trades can become complex and time-consuming. Their offering of emergency services, coupled with a seven-day-a-week operational schedule, demonstrates a strong commitment to being available when the Illinois community needs them most. Furthermore, the commitment to providing free estimates and warranties on work reinforces the company’s dedication to professionalism and standing behind the quality of their service.
Choosing 5 Star Mechanical LLC means selecting a locally-based, accredited service provider that aims to be a comprehensive mechanical solution for residential and commercial properties throughout McLean County and beyond. Their goal is to ensure your critical building systems—from plumbing to climate control—are working efficiently and reliably.
5 Star Mechanical Services
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Shower installation
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- Water tank repair
- Air Conditioning
- Clogged Pipes
- Drain Cleaning
- Electrical Wires
- Emergency Services Available
- Furnace Repairs
- Garbage Disposals
- Gas Services
- Hvac Repair
- Hvac Units
- Installation, Repair, And Replacement
- Leak Detection
- Leaky Faucets
- Need Plumbing Services
- Our Plumbing Services
- Plumbing Contractors
- Plumbing Fixtures
- Plumbing Installation
- Pvf Services
- Residential & Commercial
- Sewer Pipe
- Sewer Repair And Replacement
- Slab Leak Repair
- Sump Pumps
- Toilet Parts
- Toilet Repair & Replacement
- Water Heater
- Whole House Re
- Your Plumbing
5 Star Mechanical Details
Service options
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
5 Star Mechanical Photos






5 Star Mechanical Location
5 Star Mechanical
2408 Driftwood Rd, Bloomington, IL 61704, USA
5 Star Mechanical Reviews
pricesshowerwater heater2022basementbillelectricalvalvecost
★ 5★ 4★ 3★ 2★ 1I hired them to replace a water heater and install a water softener that I had purchased. When giving the bid the owner stated the water softener install would be easy and cost almost nothing in parts and a little time to install it. The crew showed up without what was needed to install the water softener so they left to go to Menards and buy a bit of copper and some valves which I was ultimately charged $400 for, though I'm guessing it was about $75 in material. Their trip to Menards was on the clock so I was charged for that as well. They also cracked my old softener hauling it out of the basement, then partway up claimed it was too heavy, so it was left there leaking some disgusting liquid for me to haul out by myself. As for the water heater everything went pretty well until we used it, at which point we discovered that about 10 minutes into a shower the water would go cold intermittently for 15-20 seconds at a time, then back to hot. We notified 5-Star and a crew of guys came back out, said "well the lights are flashing like they should be so there's nothing wrong, it's working like it's supposed to... I'll go do some research into what might be going on and get back with you." Mind you this is after having the high-tier commercial grade water heater that was recommended as the best option installed, we did not cheap out on the product. I never heard from this company again until about 8 months later when I received an email requesting this review. Ask and ye shall receive.
May 07 · Eric⭐⭐⭐⭐⭐I had a great conversation with a very respectable gentleman at Five Star Mechanical. As a fellow small business owner (Bloom Smart Automations), I appreciated the courtesy and professionalism. He was helpful, informative, and left a solid first impression. Looking forward to connecting again soon.
July 23 · Cody5 Star does a great job when you need them the most! Always willing to make themselves available and solve the problem! Fair, honest and know what they are doing! Great job 5 Star!
September 14 · Jon VoegeleThese guys are extremely unprofessional.Called them for a shower pan replacement quote and they located a drainage issue in the midst. After 2 days of not being able to solve my drainage issue. Their next step was to bring in a 3rd party excavator who had the proper tools costing me $3,800 if determined that was needed. I immediately decided to go with a more reputable plumber that I normally use for plumbing.When I let Rodney know I’m going with someone else and tried to understand the bill for what I owed, we had some disagreements. After two days there was no progress whatsoever and my drain cap was damaged needing replacement because his equipment couldn’t fit inside, he had to break it. There was also poop all over the floors which was left and never cleaned. He never told me what his hourly rate was and showed up with two men and later used that to threaten me with billing hours.What made the situation worse was he called the plumber I was going to switch to and told them that I don’t pay my bill. WM has helped me numerous times in the last year as I renovated my house and always paid my bill. WM came out and solved my problem in a few hours despite the drama involved in the situation. Please avoid 5 star mechanical. I unfortunately had to pay them despite all my unpleasantries with the work. Trust me, there are better options out there.Rodney will claim during all of this he was trying to do me a ”favor” after an unlicensed contractor did poor work on my shower pan. This is absolutely ridiculous as he made the situation far worse. Watch out for this guys “favors” because they may be quite costly.Side note: the office lady came to my house on the initial visit and ran over my garbage can sending it flying down the road then tried to pretend like it never happened. Thought this was interesting and worth adding.
March 06 · Matthew RRodney and his team came out after an unfortunate handyman “fix”, and after a total assessment and walking us through what all we needed done (including answering our endless questions!) Rodney was able to get our issue resolved so quickly and kept us informed throughout the entire process. They were so easy to work with and very accommodating. We will definitely be reaching out for work in the future and recommending them to anyone in need of a good, qualified, and honest company!
October 02 · Carrie NRodney and his team at 5 Star Mechanical did an exceptional job replacing my water heater, exceeding all my expectations. From the moment I contacted them, they were responsive, professional, and efficient, completing the entire replacement within 12 hours. The team was punctual, arriving right on time, and worked with great attention to detail, ensuring everything was done perfectly. They maintained a clean work environment and were extremely courteous throughout the process, making the whole experience smooth and stress-free. I highly recommend 5 Star Mechanical for their outstanding service and professionalism!
September 13 · Carma B
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