Weaverville Plumbing Co Introduce
For residents of Weaverville, North Carolina, and the surrounding communities, having a local plumber who understands the specific needs of mountain properties—from older homes to new constructions—is a necessity. Weaverville Plumbing Co is one such local contractor, specializing in plumbing and repair services for the area. Situated conveniently on Hamburg Drive, the company aims to provide fundamental plumbing services, including general repair work and assistance with larger projects like bathroom remodels and fixture installation.
The company's focus, as indicated by its business type, is comprehensive plumbing service and repair, suggesting a capacity to handle both routine maintenance calls and emergency fixes. However, the available customer feedback presents a highly polarized view of their service. One positive review found on other platforms suggests satisfaction with specialized work like tankless water heater service and managing complex plumbing layouts in old houses. Conversely, provided customer reviews here detail severe quality and professionalism issues, including improper installation that led to significant damage and costly follow-up repairs, along with a complete lack of response to service inquiries.
Prospective customers seeking their services should be aware of this disparity and prioritize clear communication and detailed contracts for any project, particularly complex installations like tubs and bathroom remodels.
Weaverville Plumbing Co is officially located within the heart of the community it serves. Its physical presence in Weaverville makes it a truly local option for residents in northern Buncombe County and the surrounding municipalities, offering a logistical advantage for routine and urgent service calls.
Physical Address: 74 Hamburg Dr, Weaverville, NC 28787, USA
This location provides a central base for dispatching technicians throughout the Weaverville area. Their dedication to the local community is further supported by two direct phone lines, emphasizing accessibility for residents:
- Main Phone: (828) 645-6679
- Mobile Phone: +1 828-645-6679
The provision of both a fixed and mobile number suggests a commitment to ensuring that local customers can reach them, which is vital in a service-oriented field where fast response is critical, though customer reports of unreturned calls contradict this effort.
Weaverville Plumbing Co presents itself as a full-service plumbing provider, with a particular emphasis on comprehensive repair services. Based on public business information, their range of services encompasses common residential needs, extending into more specialized installation and remodeling work.
The types of plumbing and repair services offered are known to include:
- General Plumbing Repair: Handling day-to-day issues like leaks, clogs, and minor pipe repairs.
- Bathroom and Kitchen Remodel Support: Providing plumbing installation for renovations, including new sinks, toilets, and tubs.
- Installation Services: Working on the precise placement of fixtures, piping, and connections for new components.
- Specialized Appliance and Fixture Hookups: Including services for water heaters (tankless and traditional), well and pump systems, and sewer cleaning.
- Caulking and Finishing Work: As mentioned in a customer's experience, their service includes sealing seams and finishing installations, though the quality of this work may vary.
It is important to note that when undertaking complex installation work, particularly for major fixtures like tubs and surrounds, attention to detail and adherence to proper structural support protocols are critical to preventing long-term failures.
The business is defined by its deep local roots and a capacity for complex residential work. The key features and highlights, tempered by the provided customer experiences, are:
- Hyper-Local Weaverville Presence: Being based directly in Weaverville ensures local knowledge of common issues specific to the area’s infrastructure, including older home systems and mountain terrain.
- Capability in Remodel Projects: The company undertakes larger, more complex projects like master bath and full bathroom remodels, demonstrating a scope beyond simple emergency fixes.
- Direct Customer Communication: The availability of two phone numbers (landline and mobile) indicates a proactive effort to be reachable for their clientele.
- Extreme Disparity in Work Quality: A critical highlight to be aware of is the wide range of reported outcomes. While some customers praise complex, specialized work (e.g., tankless water heaters), others have reported significant quality control failures—such as improper measurements, failure to secure fixtures (sink tops), poor finishing (caulking), and a catastrophic structural oversight (lack of tub support) that led to repeated failures and major expense.
- Customer Service Deficiencies: One piece of feedback pointed to a complete failure to return calls for a time-sensitive job, a major detractor for potential customers seeking reliable service, regardless of how busy the company may be.
For service inquiries, scheduling appointments, or assistance with plumbing needs in the Weaverville, NC area, customers can reach the company using the following information. Clear and persistent communication is advised, particularly for new clients or major projects.
- Address: 74 Hamburg Dr, Weaverville, NC 28787, USA
- Phone: (828) 645-6679
- Mobile Phone: +1 828-645-6679
For residents in Western North Carolina who value a local, Weaverville-based plumbing contractor with experience in a range of services—from general repairs to remodeling and specialized installations—Weaverville Plumbing Co is a service provider to consider. Their local expertise is a significant benefit when dealing with the area’s unique housing and environmental factors.
However, the highly critical feedback regarding the fundamental quality of their installation and customer response must factor heavily into any decision. The detailed issues of improper measurement, unfinished work, and lack of tub support leading to expensive future repairs suggest that any large-scale project should be approached with extreme caution. This company may be best suited for small, straightforward repair jobs for clients who can personally supervise the work and who are aware that customer communication may be inconsistent. For major renovations or complex structural installations, customers should ensure all agreements include stringent quality checks and explicit guarantees regarding installation standards and structural integrity to mitigate the risk of costly failures.
Weaverville Plumbing Co Details
Offerings
- Repair services
Weaverville Plumbing Co Photos
Weaverville Plumbing Co Location
Weaverville Plumbing Co
74 Hamburg Dr, Weaverville, NC 28787, USA
Weaverville Plumbing Co Reviews
If I could do zero stars I would. In the new master bath, he couldn't measure properly for cutting the holes in the sheetrock for the piping to properly match the sink. In the bathroom remodel, he didn't attach my sink tops to their base cabinets. On the bathroom remodel, plumber caulked seams on surround but didn't clean surface first. I had to remove caulk, clean it and re-caulk. Also, the tub is not leveled properly and the surround is an inch higher on one side. In the past years, the tub has cracked on the bottom 2 times costing me $150 in repairs. Now the tub has cracked 4 more times! I am replacing it at an additional cost of around $1700 matls and labor. Most professionals that have been in here to assess the cracking theorize that he never put supports under the tub. If I find out that is the case, I will see him in Small Claims court.
April 25 · Kim OpagerThey wouldn't even call me back! Typical for all of these low-flying plumbing companies in this area. I was injured and have one arm in a sling so I can't do the work myself in the time frame it needs to be done in. The least they could have done is return my call and tell me they are too busy to look at my job.
December 22 · David WellsWonderful customer service
December 22 · Noland MckieVery prompt & helpful!
June 22 · Carmen Ray- August 11 · Tara
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