TOM SMITH PLUMBING Introduce
When a plumbing issue arises in Central Illinois, residents and businesses look for a name they can trust—one with decades of experience and a commitment to prompt, professional service. Tom Smith Plumbing, located in Peoria Heights, IL, is exactly that kind of established local business. Serving the Peoria Tri-County area since 1949, this company has built a reputation not only as a seasoned plumber but also as a reliable pipe supplier and a critical partner for water damage restoration service.
In a region like Central Illinois, where weather extremes can lead to frozen pipes and sudden leaks, having access to a highly responsive and full-service plumber is paramount. Tom Smith Plumbing is family-owned and operated, bringing a personal touch and strong community ties to every job. Their long history in the area, spanning over 70 years, demonstrates a deep, institutional knowledge of the local infrastructure and the unique plumbing challenges homeowners and commercial clients face. They specialize in both repair jobs and extensive remodeling services, covering the full spectrum of modern plumbing needs from minor leaks to complete system overhauls.
Customer feedback consistently highlights the company's speed and dedication. One user praised the rapid deployment, stating, "Called them at 8 am they were out in an hour. Fixed the leak in 30 minutes. I will call them again and recommend them to friends." Another shared a story of a major water heater and softener catastrophe, emphasizing that the technician "spent the day with us... and he didn't stop until the work was done," with even Tom Smith himself coming out to drop off parts. This level of immediate attention and commitment to solving difficult, time-sensitive problems makes Tom Smith Plumbing a highly valued resource for local users in a bind. Furthermore, the company proudly maintains an LGBTQ+ friendly environment, ensuring that all members of the Central Illinois community feel welcome and respected when seeking service.
Tom Smith Plumbing is strategically positioned in Peoria Heights, Illinois, allowing for efficient dispatch and service throughout the Peoria Tri-County area and neighboring Central Illinois communities. Their dedicated facility ensures they have the necessary resources and parts on hand for most jobs, minimizing delays for their customers.
Primary Business Address:
429 E Sciota Ave, Peoria Heights, IL 61616, USA
Located conveniently in the heart of the service area, the accessibility of this business is a major benefit for local users, helping to ensure that a skilled technician can arrive quickly to address everything from routine maintenance to unexpected plumbing crises.
Tom Smith Plumbing provides an incredibly wide range of services, catering to both residential and commercial needs. They are equipped to handle new constructions, remodeling projects, and complex repairs, operating not just as a plumber but also as a pipe supplier and water damage restoration resource.
- Comprehensive Plumbing Installation and Repair: Includes installation and repair of faucets, showers, toilets, garbage disposals, and outdoor plumbing systems.
- Water Heater Services: Installation, repair, and replacement of water heaters, including tankless models and electric heaters.
- Drain and Sewer Management: Specializing in drain cleaning, sewer cleaning, sewer repair, blocked drain and sewer line clearing, and high-powered Hydro-Jetting techniques.
- Leak Detection and Repair: Expert services for plumbing leak detection, plumbing pipe repair, water pipes leaking, and addressing damage from frozen pipes.
- Sump Pump and Water Systems: Installation and repair of sump pumps, including battery back-up and water-powered sump pump systems, as well as water tank and water softener installation.
- Pipe and System Upgrades: Repairs to aging pipes, replacement of old plumbing, and work on gas piping, backflow preventers, and water lines. They offer Underground Boring capabilities for water services replacement.
- Water Damage Restoration: Providing essential plumbing-related water damage restoration services to mitigate and repair property damage caused by plumbing failures.
- Residential & Commercial Services: Offering plumbing and remodeling services for both home and business properties.
- Additional Services: Free estimates for large plumbing projects, and the sale of various products including Water Heaters (Bradford White, Navien), Faucets & Fixtures (Delta, Kohler), In-Sink-Erator Garbage Disposers, and Marlo Water Softeners.
Several key features make Tom Smith Plumbing a cornerstone of the Central Illinois service industry:
- Established Longevity: Serving the Peoria area since 1949, making it one of the most established and experienced plumbing companies in the region.
- Family-Owned Operation: The involvement of family members, as noted in customer reviews (Tom Smith, Rob Smith, and dedicated technician Justin), speaks to a personal, invested interest in customer satisfaction and quality work.
- Diverse Service Scope: Operates as a plumber, pipe supplier, and water damage restoration service, offering a seamless solution for issues from initial repair to final cleanup.
- Commitment to Transparency: Clearly explains billing procedures and hourly rates, which is a major point of trust and appreciation for local customers.
- Modern Diagnostic Technology: Utilizes the latest diagnostic tools for sewer location and drain clearing, ensuring accurate and minimally invasive repairs for issues like root damage.
- Inclusive Business Practice: Identified as LGBTQ+ friendly, promoting an welcoming and professional environment for all clients.
To schedule a service call, request a free estimate, or address an urgent plumbing matter, customers in the Central Illinois area can contact Tom Smith Plumbing using the following details:
Address:
429 E Sciota Ave, Peoria Heights, IL 61616, USA
Phone Contacts:
Phone: (309) 688-5114
Mobile Phone: +1 309-688-5114
Operating Hours: Monday – Friday, 8:00 am to 4:30 pm (Onsite services available within these hours, with prompt response for emergencies).
Payment Options: Credit cards are accepted for convenience.
Choosing Tom Smith Plumbing is a decision based on unparalleled experience and a documented history of exceptional customer care in Central Illinois. For local users, the combination of 75+ years of service and the personal, hands-on involvement of the Smith family guarantees a quality of work that is rare to find. The fact that customers praise not just the quality of the fix but also the transparency of the pricing and the speed of the emergency response confirms their status as a reliable industry leader. When faced with a disastrous scenario—such as an "epic mess" from a burst water heater—the ability of Tom Smith Plumbing to deploy a "nice and talented technician" quickly, who is supported by the owner, means that your home is in the hands of people who genuinely care about resolving the issue, not just collecting a fee. Furthermore, their unique combination of services, from sewer cleaning to being a pipe supplier, and their offering of free estimates for large projects, makes them a comprehensive and logical first choice for virtually any plumbing or water-related concern in the Peoria region.
TOM SMITH PLUMBING Pipe
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Shower installation
- Toilet installation
- Toilet repair
- Water heater installation
- Drain cleaning
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak repair
- Pool plumbing repair
- Sewer cleaning
- Sewer repair
- Shower repair
- Sump pump installation
- Sump pump repair
- Water heater repair
- Water tank installation
- Water tank repair
- Aging Pipes
- Backflow Preventers
- Blocked Drain
- Blocked Drain And Sewer
- Blocked Drains
- Blocked Drains And Sewer Lines
- Clogged Drains
- Clogged Sink
- Commercial Plumbing
- Drain And Sewer
- Drain And Sewer Lines
- Drain Cleaning
- Drain Cleaning & Water
- Drain Clearing
- Drain Clearing And Repairs
- Drain Repairs
- Drains And Sewer
- Electric Heater
- Faucets & Fixtures
- Fixture Replacement
- Fixture Replacement And Installation
- Free Estimate
- Frozen Pipes
- Garbage Disposers
- Gas Piping
- Heating Problem
- Hydro-Jetting
- Install And Repair
- Installation Drain
- New Constructions
- New Installations
- Old Plumbing
- Pipes Leaking
- Plumbing Fixture Replacement
- Plumbing Fixture Replacement And Installation
- Plumbing Installation
- Plumbing Problem
- Plumbing Projects
- Plumbing Repairs
- Remodeling
- Remodeling Services
- Remodeling Water Heaters
- Repair Jobs
- Repairs Repairs
- Replacement And Installation
- Replacing Old Plumbing
- Residential & Commercial Plumbing
- Residential & Commercial Plumbing Services
- Residential And Commercial
- Root Damage
- Service Call
- Service Trucks
- Sewer Lines
- Sewer Location
- Sump Pump Installation
- Sump Pumps
- Tankless Models
- Underground Boring
- Water Heater Repair
- Water Heater Replacement
- Water Heaters Plumbing
- Water Lines
- Water Pipes
- Water Pipes Leaking
- Water Powered Sump Pump
- Water Softener Installation
- Water Softeners
Water Damage Restoration Service
- Plumbing
TOM SMITH PLUMBING Details
Service options
- Onsite services
Offerings
- Repair services
Crowd
- LGBTQ+ friendly
Payments
- Credit cards
- Credit cards
TOM SMITH PLUMBING Photos










TOM SMITH PLUMBING Location
TOM SMITH PLUMBING
429 E Sciota Ave, Peoria Heights, IL 61616, USA
TOM SMITH PLUMBING Reviews
water heatercostphonebasementfairdishwasherworktubsump pumprunning
★ 5★ 4★ 3★ 2★ 1Had a pin hole leak on a softener pipe. Called them at 8 am they were out in an hour. Fixed the leak in 30 minutes. They also clearly explained their billing procedures and hourly rate - which was competitive. I will call them again and recommend them to friends.
September 16 · Rolf SivertsenTom Smith Plumbing came through in a big way yesterday when we needed it most. I called the company at 8 a.m., and Rob Smith sent a nice and talented technician named Justin to our house just one hour later. He spent the day with us draining the water heater, unclogging lines, and replacing toilet parts caused by an old water softener implosion. It was an epic mess, and he didn't stop until the work was done. In fact, Tom Smith himself came out to drop off parts so Justin could keep working. I cannot thank him, Tom Smith, and Rob Smith enough for a job well done. I highly recommend this fine company.
November 26 · Ryan CrowleyContracted for repairs thru Am Water on my house. Their tech replaced a valve in our basement per instruction by Am Water on a Friday evening. No paperwork disclosing what was done, no explanation, no paper trail. The following Saturday morning our household had no hot water. Pilot would not stay lit - we had a different, local, respected plumber come diagnose thinking it was a minor issue. Turns out the gas valve was not working properly after their “fix” and either had to replace the valve or get a whole new unit (our unit was installed in 2020. We opted for a new unit and paid completely out of our own pocket. My wife called this company to discuss what had happened and the rep on the phone was totally unprofessional, condescending, & flat out rude. Offered no information, nothing to make it right, not even as so much as a sorry for your trouble. “I don’t know what to tell you.” Is the response we got. Stay far, FAR away from this company.
October 10 · Andrew PizzoniaCalled in a panic- they sent an excellent plumber - He educated me and discussed options - I am proud owner of a gorgeous new Sump Pump !!!This is the GOLDEN STANDARD business !!! I have used them many times - Make Tom Smith YOUR plumber !! 😺😺They just installed a dishwasher and re-plumbed my under sink !! Great plumber , friendly , kind, knowledgeable, efficient !! SUPER REASONABLE PRICES !!
May 23 · Nancy MallDo NOT use Tom Smith Plumbing! We waited for 5 days for them to come out to check our clogged toilet. We chose them bc in their “service” description, on their website, they said that they could basically handle any job and have the equipment to do so. They were here for 25 mins and recommended that we call A&B plumbing bc they didn’t have the time to fix our issue. AND charged us $120 to tell us that they couldn’t and that they didn’t have the time to fix our clogged toilet.A&B just came out and got the job done in 10 mins. Recommend 100%A&B came out and unclogged the toilet. Clogged 10 ft out and took 15 mins to resolve. 200$… where as, TomSmith came out and charged 120$ to say that they couldn’t fix it. Can’t understand this and will never use them again.
October 29 · Linda Henderson
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