Thompson Brothers Plumbing

- 436 Roberts Ave, Louisville, KY 40214

For over 20 years, Thompson Brothers Plumbing has been a cornerstone of reliable and expert plumbing services for homeowners and commercial businesses across the Louisville Metro area and the greater Kentuckiana region. As a local, family-owned and operated company established in 2004, they bring a deep-rooted commitment to quality craftsmanship, integrity, and exceptional customer care, making them a premier choice for residents facing everything from a minor leak to a major plumbing emergency. The foundation of their business is built on faith, perseverance, and a strong family legacy, translating into a level of service where reliability is paramount.

In the state of Kentucky, where seasonal changes can put stress on plumbing systems, having a trusted, licensed Master Plumber on call is crucial. Thompson Brothers Plumbing prides itself on delivering precise, efficient, and affordable solutions, ensuring that plumbing challenges are solved quickly to minimize disruption to your home or business. Their comprehensive expertise covers all facets of the plumbing trade, from routine maintenance and general repairs to complex custom installations in new construction and large-scale remodeling projects. They understand that a plumbing problem is often more than just an inconvenience—it can be an urgent crisis, which is why their commitment to prompt, dependable service is a top priority for Kentucky residents.

The core philosophy of Thompson Brothers Plumbing revolves around quality, precision, and reliability. Their seasoned team of 30+ trained employees, including many licensed plumbers, operates a full fleet of service vehicles, ensuring they have the capacity and manpower to handle any job. Their decades of combined experience in the mechanical and plumbing fields allow them to set the regional standard for both routine repairs and highly detailed custom projects. This dedication to excellence is what makes them a favorite among Kentuckians looking for straightforward, honest service with no hidden surprises.

Thompson Brothers Plumbing is strategically based in the heart of Louisville, Kentucky, allowing them to provide a robust and responsive service across an extensive area known as Kentuckiana—covering the Louisville Metro area, surrounding Kentucky counties, and even portions of Southern Indiana. Their central location ensures that help is often just a short drive away, a vital feature when dealing with time-sensitive plumbing issues.

Their primary service hub is located at:

Contact Information

Address: 436 Roberts Ave, Louisville, KY 40214, USA

Phone: (502) 742-7500

Mobile Phone: +1 502-742-7500

The vast service area includes, but is not limited to, counties such as Jefferson (including Louisville Metro, Jeffersontown, and St. Matthews), Bullitt, Oldham, Shelby, and Spencer. Furthermore, they extend their reach into areas outside the immediate Louisville Metro like Hardin, Nelson, Meade, Grayson, Breckinridge, Henry, and Trimble counties, providing a necessary and widely accessible resource for a large portion of the state. This expansive coverage underscores their mission to be the go-to plumbing expert for a broad community of Kentucky residents and businesses.

Thompson Brothers Plumbing offers a comprehensive list of plumbing services tailored to address the diverse needs of their residential and commercial clients. Their offerings range from rapid emergency fixes to complete system overhauls and new installations, ensuring all aspects of your plumbing are managed by skilled professionals.

Services Offered

• Residential and Commercial Plumbing Solutions
• 24-Hour Emergency Services for urgent needs like Burst Pipes and Water Damage
• Drain Cleaning and Hydro Jetting (including for Clogged Drains, Sinks, Showers, or Tubs)
• Water Heater Services: Installation and Repair of traditional Water Heaters and Tankless Water Heaters
• New Construction Plumbing and Complete Remodeling Projects (New Construction and Remodeling)
• Kitchen and Bathroom Remodeling Plumbing (Home Bathroom Remodeling, Kitchen Modeling)
• Fixture Installation and Repair (Faucets, Toilets, Garbage Disposals, Installing New Fixtures)
• Plumbing Leak Detection and Fixing Leaks, including Plumbing pipe repair and Replacement of Pipes and Drains
• Sewer Line Problem Diagnosis and Repair
• Sump Pump installation and service
• Backflow Prevention Certified Services (RPZ/Backflow testing)
• General Repairs and Maintenance for optimal system health
• Water Quality Solutions: Whole House Water Filtration System installation
• Specialized Services: Slab Leak Repair, Camera Inspections, and Commercial Jetting

This broad spectrum of services ensures that whether you are a homeowner dealing with Leaky Faucets or a business managing complex Commercial Kitchen plumbing, Thompson Brothers Plumbing provides the specialized knowledge required for a dependable service outcome. Their specialization in new construction and remodeling means they are experts not only in fixing problems but also in designing and implementing high-performance plumbing systems.

Thompson Brothers Plumbing distinguishes itself through a commitment to family values, extensive expertise, and a guaranteed level of quality assurance. These characteristics are precisely what Kentucky locals look for in a service provider—someone reliable, professional, and dedicated to the community.

Features / Highlights

• Genuine 24/7 Emergency Service: Offers round-the-clock phone support and response for urgent plumbing needs, demonstrated by their willingness to assist an elderly client late on a Saturday evening.
• Family-Owned and Operated: A local company built on a solid family foundation, prioritizing personalized service and community care.
• Highly Experienced: Boasts over 20 years of expertise and more than 55 years of combined experience among the owners in the mechanical and plumbing field.
• Accredited and Licensed: Licensed Master Plumbers in Kentucky (and Indiana), fully insured, and holds an A+ rating with the Better Business Bureau (BBB) since 2011.
• Transparent and Flat-Rate Pricing: Committed to providing transparent estimates and flat-rate pricing for standard installations to ensure no unexpected financial surprises for customers.
• Quality Assurance: Provides a 1-year labor warranty on every project, backing the quality and longevity of their workmanship.
• Large Capacity: Features a team of 30+ trained employees and 13 fleet vehicles, allowing for rapid deployment and efficient handling of multiple large-scale and emergency projects.

Customer feedback often highlights the compassionate and swift nature of their emergency response. The instance of a 92-year-old mother with a backed-up toilet on a Saturday evening is a powerful testament to their core value of "Reliability" and "Care," proving they are willing to prioritize the community's most vulnerable members when other companies may hesitate. The service person was described as "so kind" and assured the family he would not leave until the problem was "all fixed," showcasing a dedication that goes above and beyond a typical service call.

What Is Worth Choosing

For any Kentucky resident or business owner, selecting Thompson Brothers Plumbing is choosing a reliable partner dedicated to the longevity and smooth operation of your plumbing system. What truly makes them the preferred choice in Kentuckiana is the unique combination of their comprehensive technical capabilities and their deeply empathetic approach to customer service. They are masters of their trade, capable of tackling complex sewer lines, new construction blueprints, and intricate remodeling projects with equal precision. The fact that they are licensed Master Plumbers who also offer a 1-year labor warranty on their work provides a significant layer of financial protection and quality assurance that is hard to overlook.

In a field where dependability is everything, their 24/7 emergency service is a major advantage, but it’s their human touch that sets them apart. The stories of their prompt and caring response to emergency situations, particularly for the elderly, underscore that Thompson Brothers Plumbing is not just a business focused on the bottom line; it’s a family committed to serving its community with integrity and a true sense of urgency. Their transparent, flat-rate pricing for standard jobs ensures financial clarity, eliminating the stress often associated with unexpected plumbing costs. For trusted, professional, and compassionate plumbing solutions in the Louisville Metro area and surrounding Kentucky communities, Thompson Brothers Plumbing offers an unmatched blend of experience and ethical practice. They accept credit cards for payment convenience.

Thompson Brothers Plumbing

436 Roberts Ave, Louisville, KY 40214, USA