Terry's Plumbing Introduce
For homeowners and businesses throughout the Metro-East area of Illinois, having a reliable local plumber is essential for managing the upkeep and emergency needs of a property's critical water and waste systems. Plumbing issues, regardless of their size, can lead to costly damage and major disruption if not addressed quickly and correctly. Terry's Plumbing, operating from Granite City, IL, presents itself as a local service provider focused on delivering necessary plumbing repair solutions to the community.
The information available indicates that Terry's Plumbing is equipped to handle a variety of common and critical plumbing concerns, positioning them as a go-to resource for everything from minor fixture adjustments to major underground line work. Services range from essential routine maintenance, such as simple Toilet Repair and the installation of new Faucets & Fixtures, to complex, infrastructure-related tasks like Water Main Repairs and Video Camera Line Inspection, which is vital for accurately diagnosing hidden problems within the Sewer Cleaning system. The company confirms that their services are extended to both Commercial And Residential properties, offering versatility in their project scope, and focusing exclusively on Repair services. Furthermore, they offer a Free Consultation, which is a valuable feature for customers looking to assess a plumbing problem without an initial financial commitment.
However, it is crucial for local users in Illinois to conduct thorough research before committing to a service, especially for jobs that involve significant expense or complex diagnostics. While the company's advertised service list covers key areas of concern for the region—particularly Sump Pumps And Battery Backup, which are essential for Illinois basements—customer experiences, as noted in public reviews, should be carefully considered as part of the decision-making process for any local service provider.
Terry's Plumbing is based in the Metro-East region of Illinois, serving customers from their location in Granite City. This strategic positioning allows them to effectively serve the communities in the surrounding Madison County area and across the 618 area code.
- Address: Granite City, IL 62040, USA
Being locally situated in Granite City provides the advantage of rapid response times for emergencies within the immediate 62040 zip code and nearby towns. Local knowledge is a significant asset in plumbing, as it helps technicians anticipate potential issues related to area-specific infrastructure, soil conditions, and municipal codes, particularly concerning Water Main Repairs and the Sewer Cleaning work they provide.
Terry's Plumbing offers a substantial list of services aimed at maintaining the integrity of both home and business plumbing systems in Illinois. Their focus is on repairs and maintenance to ensure systems are fully functional.
- Core Diagnostic and Repair Services: Includes essential services like Plumbing Leak Detection, Plumbing Pipe Repair, and professional Video Camera Line Inspection for accurate problem identification.
- Sewer and Main Line Services: Comprehensive work on critical infrastructure such as Sewer Cleaning and Water Main Repairs, which are vital for property health.
- Heating and Water Supply: Expertise in various Water Heaters, including installation and service for Tankless Water Heaters. They also work on Gas And Water Lines.
- Basement and Flood Control: Installation and servicing of Sump Pumps And Battery Backup systems, a critical defense against basement flooding common in the Illinois region.
- Fixture and Room-Specific Plumbing: Addressing issues in key areas like Bathroom Plumbing, including repairs for Tubs & Showers, Faucets & Fixtures, and essential Toilet Repair.
- General and Exterior Plumbing: Handling routine needs such as Home Plumbing maintenance and repair of the exterior Hose Bib.
- Service Scope: All services are offered for both Commercial And Residential customers.
Based on the provided data, the company highlights its comprehensive service offering and accessibility to local Illinois customers.
- Local Service Area Focus: Dedicated service to Granite City, IL, and the wider Metro-East region, ensuring a focus on local needs and quick service dispatch.
- Comprehensive Range of Services: Covering essential plumbing categories from simple repairs (Toilet Repair) to complex subsurface work (Water Main Repairs, Sewer Cleaning).
- Advanced Diagnostics: Utilization of Video Camera Line Inspection, allowing for precise, non-invasive assessment of pipe and sewer line issues before excavation or repair begins.
- Flood Control Solutions: Specializing in Sump Pumps And Battery Backup systems, acknowledging the common requirement for flood protection in Illinois properties.
- Upfront Consulting: The provision of a Free Consultation allows customers to discuss their plumbing issues and potential solutions with a professional before any fees are incurred.
- Versatile Client Base: Serving both Commercial And Residential clients, indicating a breadth of experience with different types of plumbing systems and scale of work.
Terry's Plumbing can be contacted for services in the Granite City, IL area using the following details. It is important to note the local 618 area code, which serves the Southern Illinois region, including the Metro-East.
- Address: Granite City, IL 62040, USA
- Phone (Primary): (618) 451-8887
- Mobile Phone: +1 618-451-8887
Customers should use these contact points to inquire about their plumbing needs, schedule their Free Consultation, or discuss necessary Repair services.
When selecting a plumber in Illinois, especially in the Metro-East area, local residents should prioritize a company that offers a comprehensive skill set alongside professional customer service. Terry's Plumbing offers a broad array of services that align well with the needs of the region, including crucial work on Sump Pumps, Water Main Repairs, and sewer lines, all of which are common concerns for both older and newer properties in this part of the state. The fact that they offer a Free Consultation and Video Camera Line Inspection is a significant advantage, as it empowers the customer to get a detailed understanding of the problem and potential costs without initial obligation.
However, for potential customers, it is paramount to balance the extensive service offering with the information available regarding customer interactions. While the company's technical capabilities appear robust based on their service list, local Illinois users must be vigilant in their selection. The decision to hire any service provider should always be preceded by a thorough check of their current reputation, licensing, and insurance status through independent sources like the Better Business Bureau or state consumer affairs. This due diligence is especially critical when contracting for high-cost or extensive work such as sewer or water main repairs, where professional execution and clear, honest communication are non-negotiable requirements. Ultimately, a local provider like Terry's Plumbing offers the benefit of quick local access, but a cautious approach is advised for any major plumbing project.
Terry's Plumbing Services
Plumber
- Plumbing leak detection
- Plumbing pipe repair
- Sewer cleaning
- Toilet repair
- Bathroom Plumbing
- Commercial And Residential
- Faucets & Fixtures
- Free Consultation
- Gas And Water Lines
- Home Plumbing
- Hose Bib
- Sump Pumps And Battery Backup
- Tubs & Showers
- Video Camera Line Inspection
- Water Heaters Tankless Water Heaters
- Water Main Repairs
Terry's Plumbing Details
Offerings
- Repair services
Terry's Plumbing Photos
Terry's Plumbing Location
Terry's Plumbing Reviews
price
★ 5★ 4★ 3★ 2★ 1Scammed my Grandma out of $1500 ish, said there was a lead problem in our basement and somehow managed to get insulation where the toilet flows out. They don't know ANYTHING about plumbing and i'd rate them NEGATIVE 5 stars if I could. Now they won't pick up the phone ever, straight to voicemail
June 02 · Jeff BakerWould give ZERO stars if possible!!! My issue was worse after they left!!! Called in thinking I was going to leave a message for them at the office to call me the next day and someone answers the phone by burping in my ear 3 times! Finally says hello and I ask if it’s Terry’s Plumbing the person throws the phone down and starts yelling for someone else to pick it up! Terry the owner FINALLY gets on the phone and is irritated I’m calling his house. I tell him I am pretty sure I am NOT the one at his office who forwarded the phone to his house be mad at them I was going to leave a message. After telling him my issue is WAY worse his response is “WHAT do you expect??? You ONLY spent a $1,025 on this job!!! My guys were only suppose to be there 4 hours and were there all day! I don’t have bionic eyes and can see under the earth!!!” I told him “What I expect for ONLY $1,025 is for it NOT to be WORSE!!!!!” His exact response was “Well after paying my guys I didn’t make any money off of the job!” Pretty sure that is not my fault! His estimator bid the job out at $900 I ended up paying $1,025 and the job was worse and incomplete. The next day we called him and he still can care less and tells us to call Roto-Rooter. After another $475 the job is done RIGHT by Roto-Rooter. Terry can care less about his customers and has NO problem ripping them off. No sorry, no refund no nothing! Horrible business horrible owner.
April 08 · North SideThe woman that answered the phone was very rude every question I asked she acted like i was bothering her so i didn't bother to set a appointment in my opinion when your trying to hire a company the phone call to set your appointment is your first impression anyone that is rude when your soliciting their business is probably a good sign that there service is going to be poor.
January 08 · kristina goughHis plumber have charge us alm$300 and the issue was unfinished, also his plumber drop torch many times in my bathtub and put some major dents.
December 28 · sam patel
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