Superior Plumbing Inc. Introduce
For residents and property owners across California, particularly those in the bustling Inglewood and greater Los Angeles area, selecting a reliable plumber is a vital decision that affects property integrity and financial security. Superior Plumbing Inc., operating locally in Inglewood, CA, has established a physical presence and offers essential repair services to the community. However, public records and customer feedback suggest that potential clients should proceed with extreme caution and conduct thorough due diligence before engaging their services.
The information available indicates that Superior Plumbing Inc. focuses on foundational plumbing repair services crucial for maintaining a California home or business. These core offerings include basic plumbing pipe repair and essential water heater repair, services that every property eventually requires. While the scope of work seems narrow based on the provided data, these services are integral to managing common maintenance issues in the region.
The company, sometimes referred to as 'Superior 1 Plumbing, Inc.' in regulatory profiles, has been in operation since at least April 1, 2006, according to the Better Business Bureau (BBB) records. Business management is identified as Albert Juarez. However, the available customer feedback is critically negative and raises significant red flags regarding the company's operational integrity and pricing practices, which is paramount information for any California user seeking service.
A documented customer review details serious allegations of excessive bidding—such as a reported $3,400 bid to snake a toilet—and subsequent fraudulent charging of a credit card for work that the former client attests was never requested or performed. This charge, for $625, allegedly occurred after the customer had already fired the company, and even after the property had been sold. Such claims of unauthorized transactions and extremely high quotes are severe indicators of potential misconduct and must be weighed heavily by anyone considering using this plumber.
Furthermore, public records from the Better Business Bureau show that the company is "NOT BBB Accredited" and has been subject to an Advertising Review where the BBB requested substantiation for claims such as a “Lifetime guarantee on all repipes” and “Now 20% off.” As of mid-2023, the company had reportedly failed to substantiate, modify, or discontinue these advertised claims, suggesting a potential lack of transparency regarding their warranties and pricing, which are key considerations for financially savvy Californian consumers.
Superior Plumbing Inc. maintains a physical location in the city of Inglewood, California, placing it directly within a key South Bay area of Los Angeles County. This central positioning is typically an advantage for local dispatch, allowing plumbers to quickly access nearby residential and commercial properties that require immediate service.
The official physical address is:
Address: 1617 Centinela Ave, Inglewood, CA 90302, USA
The location is registered in the 90302 zip code, near major arterial roads like Centinela Avenue, offering the potential for rapid deployment throughout Inglewood, Lennox, Hawthorne, and other surrounding communities. Although some information suggests various 'Superior Plumbing' entities across California and North America, this specific Inglewood location serves the immediate Los Angeles market. Customers seeking service in this area should verify that they are contacting the specific local branch.
The provided, specific service data for Superior Plumbing Inc. confirms their primary focus is on vital repair work. While plumbing encompasses a wide range of services, this company advertises the capability to address two of the most common and necessary issues faced by property owners.
The core services officially listed for Superior Plumbing Inc. include:
- Plumbing Pipe Repair: Addressing leaks, bursts, or general wear and tear on the piping infrastructure, crucial for preventing water damage and maintaining system integrity throughout a California property.
- Water Heater Repair: Essential maintenance and repair for water heating units, ensuring a consistent supply of hot water, which is a necessity for all residential and commercial buildings.
- General Repair Services: The company's offerings are generally categorized as repair services, indicating their primary business is fixing existing issues rather than extensive new installations or remodels, though specific details beyond the two core services remain limited in the public record.
While the available data points to these primary services, the broader plumbing needs of the California community often require more—such as drain cleaning, fixture installation, and sewer line work. Customers should be sure to inquire directly to confirm the company's ability to handle specific or complex projects before scheduling a call.
When evaluating any local business, it is important to look beyond basic services and assess the company's operating practices and customer satisfaction record. In the case of Superior Plumbing Inc., the primary 'highlights' are cautionary warnings derived from public feedback and regulatory scrutiny:
- Non-Accreditation by BBB: The business is listed by the Better Business Bureau of Los Angeles & Silicon Valley but is explicitly "NOT BBB Accredited."
- Unsubstantiated Advertising Claims: The company has failed to substantiate claims of a "Lifetime guarantee on all repipes" and promotional discounts ("Now 20% off") when challenged by the BBB, suggesting a potential lack of transparency in their marketing.
- Allegations of Excessive Pricing: A customer review cites an extraordinary bid of $3,400 just to snake a toilet, indicating a risk of being quoted highly unreasonable, non-competitive prices for routine services.
- Serious Fraud Allegations: The most significant caution is the public claim of a $625 fraudulent charge for work not performed, raising serious questions about the company's billing practices and financial integrity. The customer reported disputing the charge and involving the contractors board.
- Business Longevity: The company has operated since at least 2006 (under the name Superior 1 Plumbing, Inc.), suggesting a long-standing presence in the market, though this history is accompanied by the noted negative feedback.
- Accepted Payments: The company does accept various forms of payment, although the exact methods (credit card, cash, check, etc.) are not detailed beyond the general mention of 'Payments.' Given the customer warning, prudence is strongly advised when providing any sensitive payment information.
Prospective customers in the Inglewood, CA area can reach out to Superior Plumbing Inc. using the following contact details, but should be prepared to conduct thorough price comparisons and to ask detailed questions regarding billing and warranty policies.
Physical Address: 1617 Centinela Ave, Inglewood, CA 90302, USA
Phone Number: (323) 932-7070 (Identified as the main number for Superior 1 Plumbing Inc. at this address)
Alternate BBB Listing Phone: (310) 216-7370
For any interaction, California consumers are advised to document all communications, obtain all quotes in writing, and clearly understand any authorization terms before allowing work to begin or submitting payment information.
The information gathered about Superior Plumbing Inc. does not present a strong case for readily choosing their services over other local options in the competitive Southern California market. The core purpose of a professional content piece is to be informative, and in this instance, the factual data requires a transparent warning to the consumer.
While the company offers necessary services like plumbing pipe repair and water heater repair, and is centrally located in Inglewood, the potential risks outweigh the general benefits. The public records detailing failure to accredit with the BBB, inability to substantiate advertised claims, and a severe customer accusation involving an exorbitant bid and alleged fraudulent credit card activity are critical factors that should deter an uninformed choice.
California consumers value honesty, transparency, and competitive pricing, particularly for home services. The available data suggests a severe deficiency in these areas for Superior Plumbing Inc. Consequently, while the company exists and offers repair services, what is truly "worth choosing" is the exercise of caution. Customers should use this information to inform a process of meticulous research, obtaining competitive bids, and reviewing the most current consumer board and regulatory data before entrusting any plumbing work to this particular entity in Inglewood. The experience of other customers strongly suggests that extraordinary vigilance is required to protect one’s property and finances.
Superior Plumbing Inc. Services
Plumber
- Plumbing pipe repair
- Water heater repair
Superior Plumbing Inc. Details
Offerings
- Repair services
Payments
- Credit cards
Superior Plumbing Inc. Photos
Superior Plumbing Inc. Location
Superior Plumbing Inc.
1617 Centinela Ave, Inglewood, CA 90302, USA
Superior Plumbing Inc. Reviews
Don’t give these crooks your credit card number. They will hold onto it and fraudulently charge it for work that was never done and then swear you called them and asked for them to come out. I fired them in mid 2018 after Sam gave me a bid for $3,400 to snake a toilet. Then low and behold, I find a charge on my credit card May 21, 2019 for $625!!!! I called the office and they said I called Albert to the building. I explained I deleted all their contacts after they gave me a ridiculous bid of $3400 to clear a toilet. She insisted I had called. The kicker!!! I sold the building and no longer owned it the day they are claiming I called!!! I have disputed the charge with my credit card company and will be calling the contractors board Tuesday.
May 26 · rochelle c- April 27 · Vanessa Garcia
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