Steve Jones Plumbing

- 913 Leslie Ct, Mason, OH 45040

When a plumbing issue strikes your home in Mason, West Chester, or the broader Northern Cincinnati area, you want a service professional you can truly trust. For nearly two decades, Steve Jones Plumbing has been the go-to resource for homeowners in Southwestern Ohio, operating under a powerful and simple motto: “Plumbing with Integrity.” Since opening their doors in 2008, this local business has dedicated itself to a standard of excellence and honesty that often exceeds customer expectations. They understand that plumbing problems are stressful, and their goal is not just to fix the issue, but to ensure that they are always doing what is best for the homeowner—period.

The foundation of Steve Jones Plumbing’s reputation is built on straightforward, knowledgeable, and reliable service. The owner, Mr. Stephen M. Jones, and his team, including trusted technicians like Todd and Dan, have cultivated a high level of customer loyalty. Customers frequently praise the company for its prompt communication and deep expertise, noting that the team is “always on time, communicated greatly, extremely professional.” This dedication to a high standard of work is evident in their 17+ years of experience in the trade, allowing them to handle everything from a quick faucet leak to a full residential water heater replacement or a complex water line installation.

A defining characteristic of the service offered by Steve Jones Plumbing is their commitment to transparent and customer-focused solutions. They are not simply looking to sell the most expensive option. For example, when one customer called about a water heater, Steve called them back promptly, diagnosed the potential problem over the phone, and arrived a few days later to service the unit. By flushing the heater and even teaching the homeowner how it worked, he “saved me from buying a new one.” This kind of educational, cost-saving, and honest approach is why customers highlight that “honesty and integrity are rare in today's world, but you’ll find that with Steve.” They are prepared to tackle any repair job, from the most minor leaky pipe to extensive bathroom remodels, ensuring that quality workmanship and clear communication are priorities throughout the entire process.

Location and Accessibility

Steve Jones Plumbing is strategically based in Mason, Ohio, which allows them to efficiently serve the growing Northern Cincinnati region and the surrounding counties.

• Primary Address: 913 Leslie Ct, Mason, OH 45040, USA. This location is positioned well for quick dispatch across their service territory.
• Service Area: The company proudly services a large area in Southwestern Ohio, including all of Warren County, Hamilton County, Butler County, and Clermont County. Specific zip codes they cover include 45040 (Mason), 45011, 45014, 45069, 45071, 45241, and 45246, among others in the Greater Cincinnati area.
• Contact Methods: Customers can reach the company directly at their main line, (513) 708-3184, for scheduling appointments and general inquiries. An additional phone number, (513) 206-8338, is also available for customer contacts.
• Local Focus: Being based in Mason gives them a deep understanding of the local community’s needs and the particular plumbing challenges faced by homes in Warren County.

Services Offered

Steve Jones Plumbing provides a comprehensive range of residential plumbing services, from emergency repairs to major installations and remodels. Their offerings are designed to cover nearly every aspect of a home’s water and waste systems.

• Water Heater Services: This is a core specialty, encompassing water heater installation, complete replacement, and repair services for both residential tank-style and tankless units.
• Sump Pumps and Backup Systems: Installation and replacement of standard sump pumps and crucial backup sump pumps to protect basements from water damage.
• Faucet and Toilet Services: Comprehensive repairs and replacement services for all types of toilets, leaky faucets, and other plumbing fixtures.
• Drain and Sewer Maintenance: Expert drain cleaning services to clear clogs and remove blockages, along with professional sewer repair solutions.
• Water Quality and Appliance Installation: Installation and servicing of water softeners and other water treatment systems, as well as the installation and repair of garbage disposals (disposers).
• Pipe and Leak Solutions: Detailed plumbing leak detection, repair of leaky or rattling pipes, and general plumbing pipe repair.
• Remodeling and New Work: Handling new residential plumbing installation, full bathroom remodels, shower installation, and plumbing for home additions.
• Gas Lines: Installation and repair of gas lines, ensuring safe and proper connections for appliances.
• Miscellaneous Fixtures: Installation and repair of hose bibs and other home service plumbing needs.

Features / Highlights

The unique attributes of Steve Jones Plumbing focus heavily on their commitment to ethical practice, customer-first service, and extensive knowledge.

• “Plumbing with Integrity”: Their central motto and core business philosophy, consistently backed by customer testimonials praising their honesty and trustworthiness.
• 17+ Years of Experience: A significant history of service in the Greater Cincinnati area, providing a deep level of residential plumbing expertise.
• Customer-First Approach: Demonstrated by their efforts to repair rather than immediately replace (e.g., teaching customers about their water heater) and providing transparent assessments.
• Prompt and Professional: Known for great communication, timely arrival, and fast, effective service, with many issues like a basement leak diagnosed and fixed in under 20 minutes.
• BBB Accredited: While the specific rating is not noted in all snippets, they are BBB accredited, indicating a commitment to ethical business standards.
• Payment Convenience: Accepts credit cards, offering customers a flexible payment option for services rendered.
• Recycling Efforts: Committed to environmental responsibility by participating in a battery recycling program.

Contact Information

To schedule comprehensive plumbing services in Mason, West Chester, and the surrounding Southwestern Ohio communities, please contact the team using the information provided below.

Address: 913 Leslie Ct, Mason, OH 45040, USA

Phone: (513) 708-3184

Mobile Phone: +1 513-708-3184

What is worth choosing Steve Jones Plumbing?

Choosing Steve Jones Plumbing for your residential needs in the Mason and Northern Cincinnati area is an investment in peace of mind. What truly sets this local operation apart is its unyielding commitment to their motto, “Plumbing with Integrity.” This is more than a slogan; it’s a practice that manifests in tangible ways, such as spending extra time to educate a customer on their water heater to avoid an unnecessary replacement, a level of honesty that is frequently noted and deeply appreciated by the local community. With nearly two decades of local experience, the team, led by Stephen Jones, offers not only the necessary technical skill for complete plumbing replacements, sewer repairs, and the installation of complex gas lines and water softeners, but also a professional courtesy that makes stressful situations manageable. Their reputation for quick response—often within 24 hours for urgent issues—and fast, accurate diagnosis means less downtime and damage for your home. Serving Warren, Hamilton, Butler, and Clermont Counties, Steve Jones Plumbing ensures that whether you’re dealing with a sudden leak, a planned bathroom remodel, or the essential task of sump pump replacement, you receive transparent pricing, expert workmanship, and a customer focus that consistently prioritizes what is truly best for your home.

Steve Jones Plumbing

913 Leslie Ct, Mason, OH 45040, USA