SKMES

- 3600 Papermill Dr NW, Knoxville, TN 37909

For the business, institutional, and industrial sectors across the East Tennessee region, maintaining complex building systems requires a partner with specialized expertise across multiple critical trades. SKMES (ShoffnerKalthoff Mechanical Electrical Service), now operating under the Comfort Systems USA Shoffner brand, fills this vital role as one of the region's leading comprehensive mechanical, electrical, and plumbing (MEP) contractors. Unlike typical residential plumbers, SKMES focuses on the demanding needs of large-scale facilities, schools, hospitals, and industrial plants, where system reliability is non-negotiable.

SKMES combines deep local experience, dating back over 50 years through its predecessor companies, with the vast resources of Comfort Systems USA, a national leader in the field. This unique combination allows them to handle projects of immense complexity, from the initial design and construction of entire building systems to the ongoing 24/7 service and maintenance required to keep Tennessee's major facilities running efficiently. Their expertise spans not just standard plumbing, but also intricate process piping, HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration), electrical systems, and cutting-edge DDC (Direct Digital Control) building automation.

The company takes pride in being a single-source provider, meaning clients do not have to coordinate between separate plumbing, electrical, and HVAC companies. This integrated approach is especially valuable in industrial construction and post-construction service, ensuring all trades work together seamlessly. This commitment to delivering complex, high-quality solutions has established them as a cornerstone of the construction and facility management landscape in Knoxville and the surrounding tri-state area.

SKMES, operating as Comfort Systems USA Shoffner, is strategically headquartered in Knoxville, Tennessee, positioning them to efficiently manage and deploy resources across their large service territory which includes East Tennessee, Southwest Virginia, and the Western Carolinas.

The primary corporate and service office location is:

3600 Papermill Dr NW, Knoxville, TN 37909, USA

Located conveniently off Papermill Drive in a major Knoxville business hub, this central facility ensures excellent accessibility for their teams responding to industrial, commercial, and institutional service calls. Furthermore, the company maintains multiple offices in the region, including a separate Knoxville Service location, to ensure rapid response times across their service area.

The facility features a wheelchair accessible entrance, demonstrating a commitment to accessibility for all visitors and partners. For direct contact regarding large projects, service requests, or general inquiries, Tennessee clients should use the following information:

Main Office Phone: (865) 523-1129
Mobile Phone: +1 865-523-1129

SKMES provides a comprehensive suite of mechanical, electrical, and plumbing services, with a distinct specialization in commercial, industrial, and institutional applications. Their service capabilities cover the entire lifecycle of a building system, from installation to long-term maintenance.

Key services provided by SKMES include:

• Plumbing Systems: Installation, maintenance, and repair of complex plumbing systems for large facilities, including advanced commercial-grade fixtures and appliances.
• Process Piping: Specialized expertise in the installation, maintenance, and repair of intricate piping systems essential for industrial and manufacturing processes.
• Industrial Construction: Comprehensive services for major industrial projects, offering integrated solutions across plumbing, electrical, and mechanical trades.
• HVAC Service & Repair: Full heating and air conditioning services, including installation and repair of large-scale Air Conditioning Systems, heating repair, and continuous HVAC Service and Maintenance.
• Electrical and Building Services: A full range of electrical services, often integrated with plumbing and HVAC solutions, as part of overall Building Services and system installations.
• DDC Controls and Automation: Expertise in Direct Digital Control systems, providing services for building automation to ensure efficient and reliable system operation.
• System Maintenance: Offering tailored Service and Maintenance programs for all mechanical, electrical, and plumbing installations to ensure system longevity and prevent unexpected downtime.
• Sheet Metal Fabrication: In-house capabilities for custom sheet metal work, often required for specialized HVAC systems and other mechanical installations.

The core features of SKMES revolve around their high-level technical proficiency and integrated approach to facility management for the Tennessee commercial and industrial markets.

Notable features and highlights include:

• Integrated MEP Solution: Functioning as a single-source provider for Mechanical, Electrical, and Plumbing (MEP) systems, which streamlines project management and service delivery for complex facilities.
• Industrial and Commercial Focus: Specialization in high-stakes environments such as industrial construction and institutional building services, which requires expertise in process piping, DDC controls, and large-scale HVACR.
• Robust Service and Maintenance Programs: A dedicated service organization focused on post-construction support, offering comprehensive service and maintenance contracts to ensure the long-term, efficient operation of installed systems.
• Strong Corporate Stability: The company benefits from being part of Comfort Systems USA, one of the nation’s largest mechanical contractors, lending significant resources, training, and stability to its local operations.
• Employee Longevity and Expertise: The company is noted for having long-tenured employees (some with 30-50 years of service), which indicates deep institutional knowledge, consistent quality, and a commitment to retaining highly skilled tradespeople.
• Accessibility and Payment: The corporate office features a wheelchair accessible entrance, and the company accepts credit cards, offering convenience for invoicing and transactions.

For commercial, industrial, and institutional clients in Knoxville and East Tennessee seeking expert mechanical, electrical, and plumbing services, please use the following contact information for SKMES (Comfort Systems USA Shoffner):

Company Name: SKMES (Comfort Systems USA Shoffner)
Address: 3600 Papermill Dr NW, Knoxville, TN 37909, USA
Primary Phone: (865) 523-1129
Mobile Phone: +1 865-523-1129

For urgent service requests, the company maintains dedicated after-hours service lines to ensure immediate support for critical system malfunctions that impact facility operations.

For institutional, commercial, and industrial facility managers in the Tennessee Valley, choosing SKMES is worthwhile because of their specialized capacity to handle system complexity and their proven track record in high-demand environments. Their work goes far beyond simple fixture repair; they are experts in process piping and DDC controls, which are critical for the functionality of manufacturing, healthcare, and educational facilities. This depth of knowledge means they can not only fix a mechanical problem but also understand how that repair impacts the entire integrated building system.

The fact that SKMES is a consolidated provider of mechanical, electrical, and plumbing services offers tremendous value to business clients. Having a single contractor responsible for the primary systems of a building simplifies project logistics, reduces the potential for communication errors between separate trades, and ensures clearer accountability for system performance. When time is money—as it always is in commercial and industrial settings—relying on a company that can deliver integrated, comprehensive solutions safely and efficiently, as indicated by their culture of employee longevity and training, is paramount.

Ultimately, Tennessee businesses and institutions choose SKMES for peace of mind. They are investing in a contractor with the experience and national backing to complete the most demanding industrial construction and maintenance projects, guaranteeing the long-term reliability and energy efficiency of their crucial building systems.

SKMES

3600 Papermill Dr NW, Knoxville, TN 37909, USA