Paul Henderson Plumbing

- 12400 N Meridian St #150, Carmel, IN 46032

For over three decades, Paul Henderson Plumbing has been a cornerstone of reliable plumbing service for residents in Carmel and the wider Central Indiana region. Founded in 1989, this locally owned small business prides itself on providing comprehensive solutions, whether you are dealing with a stressful, burst pipe emergency or planning a major home renovation. The company operates under the guiding principle of being "co-caretakers" of your home, focusing on cost-effective repairs and quality workmanship rather than unnecessary upselling.

As both a full-service plumber and a certified pump and water softening equipment supplier, they offer a deep expertise that addresses some of Indiana's most common residential concerns, particularly hard water issues and basement flooding risks. Their reputation is largely built on a commitment to transparency, which includes offering free estimates and being known for "fair and reasonable pricing." Technicians are often praised in reviews for their pride in their work and their ability to clearly explain the process, ensuring homeowners feel informed and comfortable with the service provided.

While the company maintains an overwhelmingly positive reputation—with staff like front office manager Jessica being described as "great and very responsive"—they also value honesty in addressing customer feedback. This dedication to acknowledging and learning from all customer experiences demonstrates a continuous commitment to maintaining high standards and professionalism, which is crucial for earning and keeping the loyalty of the Central Indiana community.

Paul Henderson Plumbing is strategically located to efficiently serve the highly-populated and rapidly developing Northern suburbs of Indianapolis and the surrounding areas. Their office is situated conveniently in the professional corridor of Carmel, putting them at an ideal hub for rapid deployment across Hamilton and Marion Counties.

The official address for the main office is:

• 12400 N Meridian St #150, Carmel, IN 46032, USA

This prime location, coupled with a commitment to offering 24/7 Emergency Service, means they are well-positioned to handle urgent plumbing issues from Westfield and Fishers down into the greater Indianapolis metro area. While their standard office hours run from Monday to Friday, 8:00 AM to 5:00 PM, the availability of emergency service ensures that Central Indiana residents have a professional resource for unexpected crises outside of normal business operations.

Paul Henderson Plumbing provides a comprehensive menu of services, positioning them as experts in both daily maintenance and major system overhauls. Their specialization extends into key areas essential for Indiana homes, including water quality and basement protection.

• Emergency and System Diagnostics:
  • 24/7 Emergency Service for urgent plumbing needs.
  • Plumbing leak detection and specialized plumbing leak repair.
  • Service Call and Regular Maintenance options.
  • Repair services for Clogged Drain and Clogged Pipes.
  • Expert repair for Frozen Pipes, a necessity in Indiana winters.
• Water Heating and Water Quality:
  • Water heater installation and water heater repair (including Replacement Of Water Heaters and New Water Heater systems).
  • Tankless water heater installation and repair.
  • Water softener installation and repair, as a certified water softening equipment supplier.
  • Resolution of Water Heater Leaks and general Water Heater Problems.
• Pump and Drainage Management (Plumber and Pump Supplier):
  • Sump pump installation and sump pump repair (including Sump Pump & Backup Systems).
  • Installation and service for Sewage Lift Pumps.
  • Outdoor plumbing system repair.
• Fixture, Pipe, and Remodeling Services:
  • Faucet installation and faucet repair (Faucet Installed services).
  • Toilet installation and toilet repair (including repair for Running Toilets).
  • Shower installation and shower repair.
  • Garbage disposal installation and garbage disposal repair.
  • Plumbing pipe repair and Pipes Repiping services.
  • Services for Additions And Remodeling, including full Bathroom Remodeling projects.

The company has cultivated a business model that is heavily focused on customer satisfaction and ethical service practices:

• Cost-Effective Problem Solving: Technicians like Sean are highlighted for never trying to upsell and always attempting to fix the problem in the "most cost effective way," saving customers time and money.
• Veteran Experience and Longevity: The company has been in continuous operation since 1989, building a foundation of local knowledge and expertise over decades of service in Central Indiana.
• Commitment to Transparency: They offer Free Estimates and operate with an ethos of integrity and fairness, ensuring customers are fully aware of costs and scope of work before proceeding.
• Convenient Payment Options: To make the transaction seamless, the company accepts major Credit cards and modern NFC mobile payments.
• Expert Team and Office Support: While the quality of service may vary by technician, the office staff, like Jessica, are consistently praised for being "great and very responsive," providing excellent communication and scheduling support.

For professional and friendly plumbing service, whether for an emergency or a scheduled installation in Carmel and the surrounding Central Indiana region, you can reach Paul Henderson Plumbing using the following information:

• Address: 12400 N Meridian St #150, Carmel, IN 46032, USA
• Phone: (317) 872-3535
• Mobile Phone: +1 317-872-3535

For Indiana residents, particularly those in the Carmel area dealing with the state’s notoriously hard water, Paul Henderson Plumbing offers a powerful, specialized solution. As both a plumber and a dedicated water softening equipment supplier, they provide end-to-end expertise on water quality that general plumbers may lack. This specialization is a major advantage for protecting your home’s appliances and improving water comfort.

Beyond their technical skills, the core value proposition is the promise of finding "creative solutions" at a fair price without the high-pressure sales tactics. The reputation for having technicians who take "great pride in his work" and are focused on the customer’s long-term interests is a crucial factor in building the decade-long relationships many of their clients enjoy. While the occasional mixed review regarding a specific technician highlights the importance of open communication, the company’s track record, with decades of service and thousands of positive reviews emphasizing cost-effectiveness, professionalism, and integrity, solidifies their position as a highly trusted local plumber. For reliable water heating, quality water softeners, and a plumbing service maintenance plan, Paul Henderson Plumbing remains a premier choice for homeowners seeking a relational, not transactional, plumbing partner.

Paul Henderson Plumbing

12400 N Meridian St #150, Carmel, IN 46032, USA