Muetzel Plumbing, Heating & Cooling

- 1661 Kenny Rd, Columbus, OH 43212

For residents and businesses across the Central Ohio region, finding a reliable and professional service provider for essential plumbing, heating, and cooling needs is paramount. In Columbus, one name stands out as a long-standing, family-run pillar of the community: Muetzel Plumbing, Heating & Cooling. Serving Central Ohio since 1967, this established local business has built a reputation not just on technical expertise, but also on a commitment to customer service and professionalism that is evident in their customer interactions.

Muetzel Plumbing, Heating & Cooling began its humble journey from a two-car garage on the Southside of Columbus, founded by three brothers with a clear mission: to provide the businesses and residents of Central Ohio with reliable and professional service. The business is now led by the second generation, with a third generation actively learning the trade, ensuring the family tradition of quality continues. This deep, multi-generational commitment to the community helps explain why an impressive 95% of their revenue comes from repeat or referred customers—a clear indicator of the trust they have earned. Whether you are an industrial manufacturer, a property manager, a general contractor, or a homeowner, the promise remains the same: every customer receives the utmost care and professionalism.

Their service is comprehensive, acting as a one-stop shop for plumbing, heating, and cooling services. This dual expertise means that they can handle complex projects that involve both water and climate control systems, providing seamless coordination and accountability for the client. The company is equipped for both new construction and repair or maintenance of existing systems, with a team of around 50 employees and over 40 years of experience in both residential and commercial sectors. They take pride in their attention to detail, as highlighted by a customer who praised their use of protective flooring and indoor booties, showing a high level of respect for the client's property. Furthermore, their rapid response to unexpected challenges—like a contractor's machine breakdown on a job—demonstrates their dedication to completing work efficiently and to the customer's satisfaction.

The company also strongly emphasizes design-build services, meaning they can manage a project from its initial design phase right through to its completion. This is especially valuable for large-scale projects, including industrial, commercial, and multi-family residential developments, where integrated system design is critical for efficiency and longevity. Their portfolio includes high-profile projects in the Columbus area, such as work for a major manufacturing facility and a large, well-known retail store, demonstrating their capability to handle demanding and complex mechanical systems.

Muetzel Plumbing, Heating & Cooling is strategically located to serve the greater Columbus area and Central Ohio. Their main base of operations can be found at:

• 1661 Kenny Rd, Columbus, OH 43212, USA

This location provides them with convenient access to major routes, allowing their technicians to be dispatched efficiently across the region for both scheduled appointments and emergency calls. For customers visiting their premises for inquiries or consultations, the facility is designed to be accessible, offering a wheelchair accessible entrance.

As a full-service provider, Muetzel Plumbing, Heating & Cooling offers an extensive range of solutions to cover nearly any plumbing, heating, or cooling issue for both residential and commercial clients. Their offerings include:

• Plumbing Services: Covering everything from routine maintenance to major installations.
• Water Heater Service: Including repair, maintenance, and replacement of water heaters.
• Drain Pipe Installation and Repair: Expert services to ensure proper drainage and prevent backups.
• Pipe Jetting / Sewer Cleaning: Utilizing high-powered equipment to clear stubborn blockages and roots from pipes.
• Gas Line Installation and Repair: Safe and certified installation and maintenance of gas lines for appliances and heating systems.
• HVAC Repair Service and Installation: Comprehensive services for heating, ventilation, and air conditioning systems.
• AC Unit Installation and Maintenance: Keeping Ohio homes and businesses cool and comfortable.
• Maintenance & Repairs: Routine check-ups and emergency fixes for all systems.
• Design Build Projects: Integrated planning, design, and construction of mechanical systems for new or remodeled properties, specializing in industrial and commercial settings, including process piping.
• Onsite Services: All work is performed directly at the customer's location, offering maximum convenience.

The commitment to quality, longevity, and customer-first service defines the Muetzel experience, setting them apart in the competitive Central Ohio market. Key highlights include:

• Long-Term Local Presence: Serving Central Ohio with reliability since 1967.
• Family-Owned and Operated: Commitment to personal service with a Muetzel overseeing every aspect of the business.
• Dual Expertise: Proficient in both Plumbing and HVAC/Heating & Cooling services.
• 24-Hour Emergency Service: Essential support available around the clock when a plumbing or HVAC crisis hits.
• Residential and Commercial Focus: Equiped to handle the unique needs of both homeowners and large commercial/industrial facilities.
• High Customer Retention: 95% of revenue from repeat or referred customers, reflecting strong customer satisfaction.
• Professionalism and Cleanliness: Technicians are known for being courteous, using protective measures like booties and floor coverings, and maintaining a tidy worksite.
• Flexible Payment Options: Accepts various methods including credit cards and NFC mobile payments.

To schedule a service, request an estimate, or inquire about emergency support, local users can reach Muetzel Plumbing, Heating & Cooling through the following channels:

• Address: 1661 Kenny Rd, Columbus, OH 43212, USA
• Phone: (614) 299-7700
• Mobile Phone: +1 614-299-7700

While the business operates with standard daytime hours for scheduled work, it is important for customers to note the availability of 24-hour emergency service for urgent situations outside of regular business times.

For Central Ohio residents, choosing Muetzel Plumbing, Heating & Cooling means opting for peace of mind. Their decades of service, combined with a modern approach to technology and customer care, make them a premier choice. Customers consistently praise their integrity—noting that technicians, like the one who offered recommendations without unnecessary upselling on a water heater, prioritize the client's best interest. The exceptional level of professionalism, from timely communication to meticulous attention to detail on-site, transforms a stressful repair into a smooth, positive experience. For any plumbing or HVAC need, large or small, residential or commercial, Muetzel is a trusted Ohio partner known for delivering quality work that exceeds expectations, securing a life-long customer base one service call at a time.

Muetzel Plumbing, Heating & Cooling

1661 Kenny Rd, Columbus, OH 43212, USA