Miles Plumbing and Heating

- 718 Waverly Rd, Dimondale, MI 48821

For over 70 years, Miles Plumbing and Heating has been a fixture in the Dimondale and greater Lansing area, providing a wide array of essential services that keep Michigan homes and businesses running smoothly. Established in 1951, this company brings decades of licensed, experienced expertise to both plumbing and heating—a crucial combination in a state like Michigan, where reliable hot water and effective heating are non-negotiable for comfort and safety during the cold months.

Miles Plumbing and Heating is known as a comprehensive contractor, handling everything from minor faucet repairs to major boiler installations and complete kitchen or bathroom remodels. Their longevity in the industry, spanning over seven decades, underscores a legacy of reliability and adaptation to evolving residential, commercial, and industrial needs. They are licensed and experienced, ensuring that all work, whether a simple fix or a complex system overhaul, adheres to the highest professional standards.

The company prides itself on a foundation of strong customer orientation, which is often reflected in their willingness to "go the extra mile" for clients. For example, in a complex case involving a defective water heater, the team was applauded for diligently tracking down the junked unit's serial number to secure a warranty claim for the customer—a demonstration of dedication that extends well beyond the typical service call. This commitment to customer satisfaction, often managed by key personnel like Steve, Pam, and the next generation of technicians, fosters deep community trust.

Whether you are a new homeowner needing a sump pump installed, a business requiring industrial plumbing service, or a clubhouse facing a boiler catastrophe in the winter, Miles Plumbing and Heating has the historical knowledge and current capability to respond. They offer the essential 24/7 emergency service that provides peace of mind during unexpected failures, such as a burst pipe or a complete boiler shutdown in December, ensuring that critical utility functions are restored quickly and efficiently.

While the vast scope of their offerings presents great convenience to customers, potential clients should always ensure clear communication regarding the scope and liability of specialized services, such as drain snaking, as one customer reported an unfortunate and expensive post-service damage experience. However, the overwhelmingly positive feedback regarding major installations, complex troubleshooting, and exceptional customer service—like offering remote, over-the-phone problem-solving—confirms their standing as a valuable, multi-faceted service provider in Central Michigan.

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Miles Plumbing and Heating operates as a key service provider for the Lansing metropolitan area and surrounding regions, including Eaton County, from its base in Dimondale. This central location ensures their licensed and experienced team can efficiently dispatch to residential, commercial, and industrial properties throughout the region.

The business address for Miles Plumbing and Heating is:

718 Waverly Rd

Dimondale, MI 48821

USA

The company maintains regular business hours for routine services, typically operating from Monday through Friday, 8:00 AM to 5:00 PM. Crucially for Michigan residents, they also highlight the availability of 24/7 Emergency Services, demonstrating a commitment to supporting customers when urgent plumbing or heating failures occur outside of standard operating times. Customers can initiate service or emergency calls using their primary business line.

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Miles Plumbing and Heating offers a comprehensive range of plumbing, heating, and renovation services, covering virtually every aspect of a property’s water and climate control systems. Their offerings span repair services, new installations, and significant remodel projects, categorized as:

• Full-Service Plumbing and Repair:
  • 24/7 Emergency Service: Available for immediate response to critical plumbing failures.
  • Drain and Sewer Cleaning: Clearing clogs and providing sewer maintenance, including video camera inspection of pipes.
  • Fixture Repair and Installation: Faucet installation and repair, toilet repair, and shower valve and shower repair.
  • Plumbing Pipe Repair: Fixing leaks and breaks in both residential and commercial pipe systems.
  • Sump Pumps: Installation, repair, and service for sump pump systems, vital for Michigan basements.
• Heating and Water Heater Specialization:
  • Water Heater Repair and Installation: Services for new water heaters, including conventional and tankless models.
  • Boiler Service: Specialization in boiler repair, replacement, and installation for hot water boilers and radiant heat systems.
  • Heating Contractor Services: Installation and servicing of various heating systems (beyond typical plumbing, though closely related).
• Specialized System Services:
  • Backflow Prevention: Installation and device testing for backflow prevention devices to protect water supply purity.
  • Water Softeners: Installation and service of water treatment and softening systems.
  • Appliance Repair: General repair services for water-related appliances.
• Remodeling and Installation:
  • Kitchen and Bathroom Remodeling: Offering comprehensive services as a licensed kitchen remodeler and bathroom remodeler, integrating plumbing and heating needs into the renovation.
  • New Installations: Services for new construction, commercial projects, and full system replacements.

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Miles Plumbing and Heating offers several compelling features that distinguish them in the Mid-Michigan service market:

• Decades of Experience: Serving the Lansing area since 1951, the company boasts over 70 years of operation and 54 years of direct experience, establishing deep roots and extensive local knowledge for residential, commercial, and industrial needs.
• Boiler and Heating Expertise: A noted specialization in boiler repair and replacement, including hot water and radiant heat systems, which is essential for Michigan’s climate.
• Full-Service Contractor: Offering plumbing, heating, and remodeling services under one roof provides customers with a single, experienced point of contact for complex home or business projects.
• Exceptional Customer Advocacy: Demonstrated willingness to "go the extra mile," such as the detailed effort to track a water heater’s serial number for a warranty claim, showcasing a genuine commitment to the customer's best interests.
• Personable and Professional Team: The team, including Steve, Pam, and the younger generation of technicians, is highly praised for being prompt, professional, friendly, and knowledgeable, making service calls a pleasant experience.
• 24/7 Emergency Availability: The provision of round-the-clock emergency services ensures that major plumbing or heating disasters can be addressed at any time, day or night.
• Remote Problem-Solving Support: Noteworthy willingness to "walk you through problem-solving over the phone or via text," demonstrating a commitment to customer care and potentially saving customers the cost of an unnecessary service visit.

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To reach Miles Plumbing and Heating for routine scheduling, remodeling quotes, or 24/7 emergency service in the Dimondale and greater Lansing area, please use the following contact details:

Primary Business Address:

718 Waverly Rd

Dimondale, MI 48821

USA

Primary Phone Number (also for 24/7 Emergency Service):

(517) 646-6222

The company accepts credit cards for service payments, offering convenience to their residential and commercial clients.

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Choosing Miles Plumbing and Heating means selecting a venerable institution in the Mid-Michigan service industry, backed by over seven decades of licensed experience. For Michigan residents, who frequently face urgent demands for both plumbing and heating solutions, the combined expertise is a major advantage, eliminating the need to coordinate two separate contractors during a crisis. Their specialization in crucial systems like boilers and water heaters ensures that the core utilities of any cold-weather home are in expert hands.

The key value proposition lies in the breadth of their service, spanning from emergency leak repairs and drain cleaning to full kitchen and bathroom remodeling. This makes them a true "full-service" provider for both homeowners and commercial operations around Lansing. Furthermore, the outstanding personal service, exemplified by their proactive customer advocacy and willingness to offer remote guidance, demonstrates a level of care that builds long-term relationships.

While one customer noted an issue regarding liability in a drain cleaning scenario, the vast majority of feedback highlights promptness, professionalism, and exceptional outcomes on complex projects, particularly boiler installations and water heater service. For reliable, long-established, and comprehensive plumbing and heating service backed by a commitment to the customer, Miles Plumbing and Heating remains a highly recommended choice in Dimondale and the surrounding Michigan counties.

Miles Plumbing and Heating

718 Waverly Rd, Dimondale, MI 48821, USA