For residents and businesses in Southwest Virginia, finding reliable and prompt plumbing assistance is essential to maintaining the functionality and safety of their homes and facilities. When a leak springs, a drain backs up, or a water system malfunctions, having a trustworthy local service provider can make all the difference in preventing minor issues from becoming costly disasters. This is where **Johnny On the Spot**, a local plumber focused on providing essential **repair services** to the **Lebanon, Virginia** community, comes into the picture as a foundational local business.
Operating out of the heart of Russell County, Johnny On the Spot positions itself as a specialized provider for critical plumbing needs. The company's core focus is on repairs, addressing the day-to-day emergencies and wear-and-tear issues that are common in any Virginia home or commercial property. In a region known for its rolling hills and a mix of historic and modern construction, plumbing systems—especially older ones—frequently require professional attention to keep them operating smoothly. The emphasis on repair work signals a commitment to solving immediate, functional problems that directly impact the daily lives of local citizens.
As a local Virginia-based business, a core value proposition of Johnny On the Spot is its proximity and dedication to the residents of Lebanon and the surrounding Russell County areas. While many plumbing companies operate on a regional scale, a deeply local service provider often offers a more tailored understanding of the unique infrastructural challenges, climate considerations, and building codes specific to Southwest Virginia. The very nature of a local plumber means they are often the first call during a time-sensitive issue, providing a service that is indispensable to the community's well-being and maintenance.
Johnny On the Spot is physically located at **1762 Middle Valley Rd, Lebanon, VA 24266, USA**. This address places the business firmly within the municipality of Lebanon, which proudly serves as the county seat of Russell County. For local users, this information is paramount, as it confirms the company’s status as a nearby service that can be called upon without the long transit times associated with services based in distant cities like Roanoke or other larger hubs in Virginia.
The location on Middle Valley Road provides a central point of operation for dispatching teams throughout Lebanon and the broader Southwest Virginia region. Lebanon is often referred to as the 'Heart of Southwest Virginia,' and its infrastructure relies on a network of highways, including US 19, which provides crucial connectivity across the county and to adjacent areas. For homeowners in Russell County—whether they are closer to Cleveland, Honaker, or even areas bordering Tazewell and Washington Counties—the Lebanon base is strategically placed to serve the diverse geography of the region, which includes both town centers and more rural residential settings.
The local presence ensures that the plumber understands the particular challenges faced by properties in this part of Virginia, such as dealing with water from well systems, issues related to varying soil conditions, or preparing and repairing plumbing for the significant seasonal temperature fluctuations that can stress pipes. For a Virginia resident facing a plumbing emergency, the ability to confirm that the service is truly local and familiar with the **24266** zip code brings significant peace of mind. Knowing the service is locally invested, rather than a franchise from a far-off metropolitan area, often translates to a faster, more community-focused response.
The primary stated expertise of Johnny On the Spot is in the field of **plumber** services, specifically focusing on **repair services**. This core focus means the company is primarily dedicated to fixing existing issues and restoring system functionality rather than specializing in large-scale new installations or complex remodeling. For the average Virginia homeowner, repair services are the most commonly needed type of plumbing work, typically involving time-sensitive situations that need immediate and expert attention. Although specific service details were not provided, the scope of a professional plumbing repair service typically encompasses an array of crucial residential and commercial needs. These general service areas include, but are not limited to:
- **Leak Detection and Repair:** Addressing drips, running toilets, and minor pipe leaks that can cause water damage and lead to significantly higher utility bills.
- **Clogged Drain Clearing:** Utilizing professional tools to clear blockages in sinks, tubs, showers, and main sewer lines caused by hair, grease, or foreign objects, restoring proper drainage and preventing backups in the home or business.
- **Fixture Repair and Maintenance:** Fixing or replacing internal components of faucets and toilets, such as cartridges, washers, flappers, and flush valves, to stop leaks and ensure efficient operation.
- **Water Heater Diagnostics:** Repairing issues with existing water heaters, which may include sediment flushing, thermostat replacement, or fixing pressure relief valve malfunctions, ensuring the continuous supply of hot water for the household or facility.
- **Pipe Repair:** Addressing pipe breaks or bursts, which are particularly relevant in the winter months in the mountains of Southwest Virginia, including the repair of copper, PVC, or PEX piping.
By specializing in the repair category, Johnny On the Spot aims to be the go-to provider when local residents need an existing problem fixed quickly and correctly, ensuring minimal disruption to their daily lives and maintaining the integrity of their property’s essential systems.
The experience of hiring any local service provider is often defined by the intersection of technical competence and customer interaction. The feedback available for Johnny On the Spot suggests a varying customer experience, which is an important consideration for any prospective client in the Virginia area. By synthesizing the provided customer reviews, key features and points for local consideration can be highlighted:
- **Focus on Essential Repair Services:** A dedication to fixing existing problems, which is often a more urgent need for local homeowners than extensive new installations. This specialism can lead to efficient diagnosis and resolution of common plumbing failures.
- **Reported Staff Professionalism:** One customer review explicitly highlights that the staff is **"friendly and professional,"** indicating that, at least in some experiences, the service provided by the team is courteous and meets expected professional standards.
- **Local Presence in Lebanon, VA:** The firm is a dedicated business operating out of Russell County, providing a genuine local option for those in need of immediate assistance in Southwest Virginia without relying on out-of-area companies.
- **Customer Service Variances:** A significant point of feedback from a different customer noted a highly negative experience, stating that **"Customer service is awful"** and that they were **"spoken to disrespectful."** This conflicting information indicates that customer experience may vary, and prospective clients may want to consider this feedback when scheduling a service.
- **Accessibility via Phone:** The company offers multiple contact numbers, including a primary landline and a mobile number, providing multiple avenues for local customers to reach out during a plumbing issue.
Residents of Lebanon, Russell County, and the surrounding parts of Southwest Virginia can contact the service using the following verified public information. Having both a landline and a mobile number available can often improve accessibility for urgent repair needs.
- Address: 1762 Middle Valley Rd, Lebanon, VA 24266, USA
- Primary Phone: (276) 794-9668
- Mobile Phone: +1 276-794-9668
This physical address anchors the business squarely within the Virginia community, making it a verifiable local service for people in the 24266 area code and those who live along or near the Middle Valley Road corridor.
For a Virginia resident in need of plumbing assistance, choosing Johnny On the Spot comes down to prioritizing **local expertise and a focus on essential repair work**. What makes this service a noteworthy consideration is its deep roots in Lebanon, VA. When a local family has a pipe burst, they need a technician who knows the quickest way to their address and is familiar with the types of residential construction common in Russell County. The company’s specialization in "Repair services" is highly valuable, as it suggests their staff are routinely dealing with and fixing the most common and disruptive plumbing malfunctions that impact homes and businesses. This is often far more critical for the average resident than seeking out a company focused solely on large-scale new construction projects.
While the conflicting customer reviews suggest a need for potential clients to manage expectations regarding the service interaction, the fact remains that a positive experience was highlighted, noting the staff as **"friendly and professional."** This indicates that high-quality, professional service is achievable with this local company. For those in Lebanon who value the convenience and responsiveness of a true local business, Johnny On the Spot provides a focused, nearby option dedicated to addressing their immediate repair needs. Choosing a local business ensures that the money spent supports the Russell County economy and often results in a faster response time, a critical factor when dealing with water damage or sewer issues. Ultimately, the decision rests with local users weighing the benefit of specialized, local repair services against the reported variances in customer interaction quality, ensuring they make the best choice for their specific plumbing emergency.













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