Jay's Plumbing Service, LLC Introduce
When a leaky pipe or a backed-up drain disrupts your life in Wausau, Wisconsin, you need a plumbing team that is fast, reliable, and deeply experienced. Jay's Plumbing Service, LLC is a premier local plumbing contractor dedicated to providing comprehensive and honest service to both residential homeowners and commercial businesses across the greater Wausau area. Known for delivering big company experience with small company service, the team, which often includes the knowledgeable duo of Jay and Randy, is committed to exceeding customer expectations on every job, from the most minor faucet repair to extensive remodeling projects.
Jay's Plumbing Service, LLC stands out in the Central Wisconsin region not just for the breadth of their services, but for the depth of their professionalism and trade knowledge. The owner, Jay, is noted to be a former Marine with over 30 years of experience in the plumbing trade, a background that instills discipline, precision, and an unwavering commitment to getting the job done right the first time. This level of experience means they can quickly diagnose and efficiently solve complex issues that might stump less seasoned contractors, ensuring long-term solutions for your plumbing infrastructure.
Customers consistently recognize the company for its integrity and customer-first approach. One notable instance involved a local business emergency where the team arrived quickly, carefully assessed the issue, and—finding that no major plumbing work was actually required—refused to charge for the visit. This commitment to honesty and kindness showcases the company’s dedication to the community rather than just chasing a paycheck. Whether you are dealing with an urgent leak in a basement or planning a complete kitchen or bathroom overhaul, Jay’s Plumbing Service, LLC is positioned as the trustworthy local expert for all your water and waste system needs.
They offer a full spectrum of plumbing solutions designed to keep Wausau properties safe and functional. Services cover all aspects of plumbing maintenance, installation, and repair, including specialized areas like water heater systems, sump pumps, drain cleaning, and crucial backflow prevention measures. By focusing on quality workmanship, using professional and high-quality equipment, and offering clear communication, Jay's Plumbing Service, LLC ensures that residents and business owners have a reliable partner for all their routine and emergency plumbing demands. They are the full-service professionals ready to tackle any issue, ensuring your plumbing runs perfectly.
Jay's Plumbing Service, LLC is centrally located in Wausau, allowing for swift and efficient service delivery throughout the city and surrounding Central Wisconsin communities. Their local presence is key to providing prompt response times for customers experiencing unexpected plumbing issues.
The official location for Jay's Plumbing Service, LLC is:
2514 N 3rd Street, Wausau, WI 54403, USA
Operating as a full-service plumbing solution, the team serves the Greater Wausau Area, ensuring that residential and commercial clients across the region have access to their experienced and licensed professionals. Customers can easily schedule appointments by phone, knowing they are calling a team with local knowledge and commitment.
Jay's Plumbing Service, LLC offers a comprehensive range of plumbing services for new installations, repairs, and routine maintenance, catering to both residential and commercial clients. Their offerings ensure all aspects of a property’s water and drainage systems are covered.
Core services provided include:
- Water Heater Services: Installation, service, and repair of most major brands of water heaters, providing hot water solutions for the home.
- Drain & Sewer Services: Complete drain cleaning, unblocking services, pipe replacement and repair for drains, floor drains, and sewer repairs.
- Bathroom Plumbing: Comprehensive services including bath tub, shower installation and repair, toilet installation and repair, and fixing/unblocking bathroom sinks.
- Kitchen Plumbing: Installation and repair of kitchen sinks and faucets, garbage disposal installation and repair, and appliance hook up and connections.
- Pipe & Leak Management: Detection and repair of leaky pipes and pipe leaks, installation of new pipes, and general plumbing pipe repair.
- Fixture Installation & Repair: Installation and repair of all faucets, sinks, showers, toilets, and other plumbing fixtures.
- Sump Pump Solutions: Installation, maintenance, and repair services for sump pumps, essential for basement protection, particularly in Wisconsin homes.
- Remodeling Projects: Full-service plumbing solutions for remodeling projects, including new installations for kitchen and bathroom renovations.
- Water System Integrity: Services include backflow testing, backflow prevention, and RPZ (Reduced Pressure Zone) installation and repair to protect water quality.
- General Repair & Service: Residential and commercial repair and service work, including solutions for low water pressure and general troubleshooting of plumbing issues.
- Irrigation Plumbing: Specialized services for irrigation systems.
- Ice Dam Removal: A specialized service often needed in colder Wisconsin climates.
The features and highlights of Jay's Plumbing Service, LLC reflect their dedication to high-quality service, customer trust, and professional expertise in the Wausau area.
- Decades of Trade Experience: The team, including Jay, brings over 30 years of experience in the plumbing trade, ensuring knowledgeable and effective solutions for any plumbing problem.
- Residential and Commercial Expertise: They are fully equipped and licensed to handle plumbing repairs and installations for both residential homes and commercial business properties.
- Honesty and Integrity: Jay's Plumbing Service, LLC is highly praised by customers for their exceptional honesty, exemplified by their refusal to charge when no work was required, a rare and valued trait in the service industry.
- Quick Response and Professionalism: Customers report a quick response time and appreciate the friendly, professional, and courteous demeanor of the technicians like Jay and Randy.
- Full-Service Solutions: They offer an extensive range of services, from fixing a simple leaky faucet to undertaking complex sewer repairs and remodeling work, positioning them as a one-stop-shop for all plumbing needs.
- Military Background and Discipline: Jay’s background as a former Marine contributes to the disciplined, precise, and highly reliable nature of their workmanship.
- Accepts Credit Cards: For ease and convenience, especially during unexpected repair costs, the company accepts credit card payments.
- Focus on Long-Term Fixes: The team focuses on quickly finding underlying issues, not just temporary fixes, ensuring that components like toilet fixtures and pipes are "solid once again," as one satisfied customer noted.
For scheduling appointments, emergency service inquiries, or general consultation for a plumbing project in Wausau and the surrounding areas, please contact Jay's Plumbing Service, LLC using the following information.
- Primary Address: 2514 N 3rd Street, Wausau, WI 54403, USA
- Primary Phone: (715) 573-5888
- Mobile Phone/Alternative Contact: +1 715-573-5888
Customers are encouraged to call to consult with their experts first, especially when dealing with problems that have become too significant or complex to handle without professional assistance.
Choosing Jay's Plumbing Service, LLC for your residential or commercial needs in Wausau is choosing a partner defined by reliability, extensive experience, and rare ethical conduct. What is truly worth choosing about this company is the combination of deep, practical knowledge—evidenced by Jay’s three decades in the trade—and a strong, visible commitment to customer welfare. Unlike many larger, less personal companies, Jay’s Plumbing operates with a hands-on, highly responsive model that local residents depend on for fast, high-quality solutions.
The detailed customer reviews serve as compelling evidence of their value. When a plumbing emergency strikes, speed is crucial, and the team's ability to arrive quickly, diagnose problems fast, and complete repairs efficiently is a major asset. The fact that they go the extra mile, often identifying and fixing other unseen problems during a repair, highlights their thoroughness and dedication to preventing future issues, which saves Wisconsin homeowners money and stress in the long run.
Furthermore, their dedication to ethical business practices—such as refusing payment for a non-issue—builds an extraordinary level of trust in the community. For a Wausau resident or business owner, knowing your plumber is highly knowledgeable, professional, and operates with absolute honesty is the ultimate assurance. Whether the task is routine drain cleaning, a vital water heater installation, or the specialized requirements of a full bathroom remodel, Jay's Plumbing Service, LLC offers full-service plumbing solutions that make them the highly recommended plumber for life.
Jay's Plumbing Service, LLC Services
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Plumbing leak detection
- Plumbing pipe repair
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Appliance Hook Up
- Bath Tub
- Floor Drains
- Garbage Disposals
- Hot Water Solutions
- Kitchen Plumbing
- Leaky Pipes
- New Installations
- Pipe Replacement And Repair
- Plumbing Reviews
- Plumbing Sinks
- Plumbing Solutions
- Plumbing Water Heaters
- Sewer Repairs
- Sink And Faucet Installations And Repairs
- Sump Pumps
- Toilet Installations
- Toilet Plumbing
- Water Heating
- Your Plumbing
Jay's Plumbing Service, LLC Details
Offerings
- Repair services
Payments
- Credit cards
Jay's Plumbing Service, LLC Photos




Jay's Plumbing Service, LLC Location
Jay's Plumbing Service, LLC
2514 N 3rd Street, Wausau, WI 54403, USA
Jay's Plumbing Service, LLC Reviews
jobwater heatercallpricequalitycast iron pipesolidhonestyintegritybasement
★ 5★ 4★ 3★ 2★ 1I own a local business, and we had an emergency this morning when someone accidentally flushed a bottle down our only office toilet. With over 100 people coming through the office today, we desperately needed it fixed. I called Jay’s Plumbing, and they were at our office within an hour. Jay and Randy carefully checked the trap, confirmed the bottle had passed through, and reassured us the toilet was safe to use. The most impressive part? He refused to charge us for the visit since no plumbing work was needed. That kind of honesty, professionalism, and kindness is rare. Jay’s Plumbing is fast, reliable, and truly cares about people. I cannot recommend them enough!
September 08 · Chelsea JarvisCalled these guys randomly because I needed a plumber to fix our basement bathroom area. Quick response! After giving them quick rundown of our issues they figured out what was wrong fast. Jay and Randy were very friendly and professional. Jay is a former Marine and has worked in the trade 30+ years. They quickly found other problems we hadn't seen when they were finished with the leak- which didn't take much time either. Our basement is dry already this evening and our toilet fixtures and pipes are solid once again. I couldn't pay them fast enough. They are my plumbers now for life. HIGHLY recommended.
June 06 · Jason RumbaughWorst experience ever. I was given a firm quote and scheduled the work to be done. I was then told it would be several hundred dollars more. The owner, Jay, would not honor the original firm quote. This is unprofessionsal and unacceptable as a business. This is the classic bait and switch. I will never call or recommend this plumbing company.Update: I posted the above review and I received a phone call from Jay's Plumbing and he left me a voicemail, which I have saved. He called me a bold face liar and said I was a sinner and I should go to confession to confess my sins. UNBELIEVABLE!
April 23 · Nancy GrimmWe bought our home in July of this year and water was leaking in the basement from the old cast iron pipe. They came and saw the leaking from the main iron pipe which lead up to the bathroom sink. They were the only ones that actually came to our home to inspect and gave us a price. While everyone else in town gave us an some really extreme prices and that's with out even coming to actually look first to see what the problem was. Plumbers are extremely booked out so it might take a few days before they can come fix the problem but thats with all plumbers. They changed out the pipes from basement, made a few small cuts to the wall to get into the pipes to change them out but no big deal. Great price, great service, very knowledgeable and extremely genuine people. The job was well done and they did a great job. We felt they gave us a great price and did not try to rip us off because we aren't knowledgeable in plumping services. Thank you Jay's Plumbing Service!
November 24 · Ka Bao MuaA Shameful Experience – Avoid This BusinessI absolutely would not recommend using this company. From the very start, it was clear that the intent was to upcharge the project and push the budget to its maximum, rather than provide honest and fair service. This is not a business that operates with integrity.My fiancée and I are in the process of completing home improvement projects on her house, which she solely owns. We reached out to Jay’s for a plumbing quote as part of a larger renovation. Initially, the contractor spoke with my fiancée, who provided all the necessary details about the project. However, shortly after their conversation, he called me instead.Right away, the call was unprofessional. There was no introduction or identification of who was calling, and the background noise made it nearly impossible to understand what he was saying. He immediately began questioning me about my fiancée’s plans and decisions, despite her being the homeowner and the one who had already provided all the relevant details.It became obvious that his priority was upselling rather than addressing the actual work needed. He kept pushing for options that weren’t even physically possible given the available space. When I reiterated that those limitations were non-negotiable and that my fiancée had already made her decisions, he abruptly demanded to know our total budget for the entire project—despite never having visited the home, assessed the work, or provided any kind of quote.Having worked with many contractors, we have never been pressured to disclose our budget upfront before receiving an initial estimate. When I assured him that we had the financial means and that other contractors had provided reasonable quotes within our affordability, he simply stated he wasn’t interested in providing a quote at all—then hung up on me.This was an unprofessional, frustrating, and completely unnecessary encounter. If you’re looking for a business that values honesty, professionalism, and respect for its customers, do not waste your time with this one.
February 25 · cody hornik
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