Collier Plumbing / Water heater Repair Experts Introduce
For residents and businesses in Upland, California, and the surrounding Inland Valley, finding a reliable and experienced plumbing partner is essential for maintaining a functional property. Collier Plumbing / Water Heater Repair Experts stands out as a local plumbing company with a strong focus on water heating solutions, complemented by a wide array of general plumbing services for both the residential and commercial sectors. With deep roots in the community and years of specialized experience, this company aims to be the go-to resource for all your home and business plumbing and water heating needs.
The foundation of Collier Plumbing's expertise lies in its highly specialized work with water heaters. They have served as the Inland Valley Warranty Representative for all major water heater manufacturers for over 18 years, a distinction that speaks directly to their professional approach to troubleshooting, repairs, and installations. This factory-backed trust ensures that when you choose Collier Plumbing for your water heater service, you are receiving the highest level of technical competence and authorized warranty work. They are well-versed in handling all types of water heaters, from traditional tanks to modern tankless systems, and have demonstrated their commitment to prompt, knowledgeable, and affordable service.
Beyond their recognized specialty, the company offers a comprehensive suite of general plumbing services, ensuring that whether you have a minor leak or need a full system overhaul, they possess the skills and equipment to address the issue. The goal is to cover all "Everything Plumbing" needs for their clients in the Upland area. Their wide scope of work ensures that they can be a single source for various projects, simplifying the maintenance and repair process for property owners.
Their history in the area dates back over a significant period, demonstrating a consistent presence and commitment to the Upland community. The company was locally started in July 1997, showing decades of operational experience in the region. This longevity suggests a deep understanding of the local plumbing systems, common issues specific to the area, and a vested interest in the satisfaction of their neighbors. The business is managed by John Collier, whose name is associated with the company’s services and mission.
It is important for prospective customers to know that the company focuses on delivering their core offerings and does not claim to provide certain additional conveniences that some other companies may offer. Publicly available information indicates that Collier Plumbing does not offer 24-hour emergency services, nor does it offer a senior discount or eco-friendly accreditations. Customers seeking services are encouraged to call during standard business hours for quotes and scheduling. The business is committed to transparent service and accepts a variety of payment options.
While the majority of older customer reviews are positive, praising fast service, professional knowledge, and reasonable prices, it is always recommended for new customers to check recent feedback as business operations and customer service practices can evolve over time. One instance of customer feedback mentions a past issue with a manager's conduct regarding warranty labor pricing, which is a reminder for clients to always clarify all quoted costs, especially labor fees associated with warranty-covered parts. Conversely, a recent glowing testimonial highlights the technician's professionalism, speed, and overall positive experience with water heater repair, demonstrating their capacity for excellent service.
Location and Accessibility
Collier Plumbing is conveniently located in the Inland Valley area of Southern California, making it easily accessible for residents and commercial property owners throughout Upland and neighboring communities. Being locally established in Upland provides a strategic advantage for prompt scheduling and timely arrivals for service calls.
The company's primary office location is:
945 North Fourth Avenue, Upland, CA 91786
This central Upland location allows their technicians to efficiently service the 91786 zip code and the wider Inland Valley region, which is where they are known to provide their comprehensive plumbing and water heater expertise.
Services Offered
Collier Plumbing offers an extensive range of plumbing and water heating services for residential, commercial, and industrial properties. Their expertise covers both new installations and critical repairs.
- Water Heater Services: Water heater repair, replacement, and installation for Any Water Heater brand, including specialized Tankless Water Heater Installation and Repair.
- Water Heater Warranty Service: Official Inland Valley Warranty Representative for ALL Water Heater Manufacturers, offering professional troubleshooting, repairs, and installations.
- Pipe and Repiping: Copper Repipe and general Repairs Pipe.
- Leak Detection and Repair: Electronic Leak Detection, Gas Leak repair, Slab Leak Detection, Wall Leaks, and Underground Repair.
- System Installations: New Plumbing, Plumbing Installs, and Water Lines Installed for New Home and Residential Home projects.
- Drain and Sewer Services: Sewer Repair.
- Fixture Repair and Installation: Repairs Toilets and Shower Valve services.
- Water Quality Solutions: Installation of Whole House Water Filtration Systems.
- Gas Services: Repair and installation of Gas Lines.
- Specialty Services: Pressure Regulator Replaced, Heater System service, and general Plumbing Work.
- Drywall Repair: Offered as a complementary service to fix walls after necessary plumbing repairs like slab or wall leak fixes.
- Commercial/Industrial Services: Plumbing support for Commercial Plumbing, Commercial Water Heaters, and Industrial Plumbing needs.
- Repair or Replace: Offering options for either repairing an existing unit or providing a full replacement.
Features / Highlights
Collier Plumbing has several key features that set them apart as a plumbing and water heater service provider in the Upland, CA area.
- Authorized Water Heater Warranty Experts: The company's primary highlight is its status as the Inland Valley Warranty Rep for ALL major Water Heater Manufacturers, a testament to their specialized knowledge and professional reliability in the field.
- Long-Standing Local History: Having started locally in 1997, the company possesses decades of experience serving the Upland and Inland Valley communities, building a deep understanding of local plumbing infrastructure.
- Comprehensive Plumbing Scope: They offer a vast array of services, including residential, commercial, and industrial plumbing, copper repiping, leak detection, and sewer repairs, living up to the statement, "We Do Everything Plumbing!"
- Focus on Water Heater Needs: Their expertise extends to all aspects of Water Heating, from traditional tanks to Tankless Waterheaters, making them a specialist in a critical home utility.
- Commitment to Professionalism: Older customer reviews frequently praise the professional and knowledgeable nature of the technicians, noting their punctuality and efficiency in completing jobs.
- Free Estimates: Collier Plumbing offers free project estimates, allowing customers to understand the potential costs of their repairs or installations upfront before committing to the service.
Contact Information
To inquire about services or to schedule an appointment with Collier Plumbing / Water Heater Repair Experts, please use the following contact details:
Address: 945 North Fourth Avenue, Upland, CA 91786, USA
Phone: (909) 931-4535
What is worth choosing
When you are facing a plumbing issue in the Upland area, especially one involving your water heater, Collier Plumbing offers a compelling combination of deep specialization and broad general plumbing capability. What makes this company worth considering for your next service call is their unique and officially recognized expertise in water heater repair and installation. Being the trusted warranty representative for major manufacturers means their technicians are factory-trained, highly knowledgeable, and equipped to handle the most complex water heating issues, ensuring your unit is repaired or replaced correctly and under warranty specifications. This level of specialization in a critical home appliance is a significant advantage for any homeowner.
Furthermore, their longevity in the Southern California region, with a business history extending back to 1997, demonstrates a stable and experienced operation. This history instills confidence that they will stand behind their plumbing work. Their comprehensive service list, which includes everything from simple toilet repairs to complex slab leak detection and full commercial plumbing services, means you do not need to call multiple contractors for different plumbing problems. Whether you're a homeowner needing a quick fix for an old water heater or a commercial property manager needing a new system installed, Collier Plumbing has positioned itself as a single, qualified source for almost every plumbing need. For dependable service from water heater experts in Upland, they remain a strong local choice.
Collier Plumbing / Water heater Repair Experts Services
Plumber
- Water heater repair
- Any Water Heater
- Commercial Plumbing
- Commercial Water Heaters
- Copper Repipe
- Drywall Repair
- Electronic Leak Detection
- Gas Leak
- Gas Lines
- Heater System
- Hot Water
- Industrial Plumbing
- New Home
- New Plumbing
- Plumbing Installs
- Plumbing Needs
- Plumbing Systems
- Plumbing Water Heater
- Plumbing Work
- Pressure Regulator Replaced
- Repair Or Replace
- Repairs Pipe
- Repairs Toilets
- Residential Home
- Residential Plumbing
- Sewer Repair
- Shower Valve
- Slab Leak Detection
- Tankless Water Heater Installation And Repair
- Tankless Waterheater
- Underground Repair
- Wall Leaks
- Warranty Service
- Water Heating
- Water Lines Installed
- Waterheater Installation
- Whole House Water Filtration Systems
Collier Plumbing / Water heater Repair Experts Details
Offerings
- Repair services
Payments
- Credit cards
Collier Plumbing / Water heater Repair Experts Photos




Collier Plumbing / Water heater Repair Experts Location
Collier Plumbing / Water heater Repair Experts
945 N 4th Ave, Upland, CA 91786, USA
Collier Plumbing / Water heater Repair Experts Reviews
pricecallpolite
★ 5★ 4★ 3★ 2★ 1The manager (??), James (if that is his name as he wouldn't let me speak with anyone else and he answers each time I called), lacks customer service skills. "Have a good life," hanging up the phone, and then not picking it up when you call back is about as childish as anyone can be when I simply said that their pricing was high as there was a warranty but he said I had to pay for the labor to which I simply said if I have to pay that I would rather work w/my plumber.Noticing the majority of any "good" review is not current. That should tell you something...
January 01 · Ida SomeroMy GE wasn't heating to temperature. I called this morning, had a technician about 2 hrs later. He offered to adjust the thermostat but this is a low cost 6 yr old heater from Home Depot and I didn't trust it. So even though I appreciated the offer to adjust I asked for it to be replaced. Nick had the part on the truck and he made the repairs in about 30 minutes. This is the second time I have used Collier and I am sold. They are now my plumber company of choice. I was so happy my wife told me to tone down my review or no one would believe me. So this is my review, "toned down."
November 16 · Don AthertonThis is horrible Customer service, before and after charged money, she is two different kinds of person. She, Norma, has broken her twice promises for my payment Invoice. When she charged money very fast and polite, after charged money, oh my God, so many excuses, "I am super busy.", no answer my phone. gave me the promise and not completed. I had made so many phone calls and finally she block my phone number. I only asked her to email me my Invoice. They replaced my Water Heater on 04/12/2019 at Glendora. So far, I am not receive my Invoice yet. Maybe she did this way, because she asked me to pay $50 additional transportation fee and I said "No". Because we are agreed $525 to do this job( Replace Water Heater and transportation). REPEAT AGAIN, I ASK MY PAYMENT INVOICE ONLY.
April 23 · Jose ChenCalled 1 week ago to request a quote for installing a water conditioning system. I got a quote, confirmed it twice, and purchased the system. When it arrived, I called back to schedule an appointment to install it. When I asked about the installation quote I was given before, the dispatch person started laughing at me and said they don't sell anything at that price. I asked if he remembered speaking with me when I got the original quote, and he just continued to laugh. When I asked for an updated quote, he told me to go F myself and hung up. At first I thought this was accidental, so I called back and politely requested an updated quote for installation again, he repeated the exact same profanity and hung up on me. Based on similar reviews below, this behavior seems to be a pattern. I informed the water conditioning OEM and they will be taking this business off their recommended installer list.Updated to respond to the false feedback from the business owner: I did not call back "10 minutes later pretending to be someone else," I called back ~2 minutes after he hung up on me because I thought we had been accidentally disconnected. I started the second call by affirming who I was, that we had just spoken 2 minutes earlier, that I thought we had been accidentally disconnected, and that I only wanted to understand what the updated quote would be. The fact that the business owner just lied about this interaction and takes no responsibility for telling me to "go F myself" twice only underscores the legitimacy of customer feedback about abusive behavior that others reported here and on Yelp. It's 2020 and the internet never forgets, so I've attached a screenshot proving the timestamps of the calls, and I also have a witness who listened to the second call on speakerphone who can confirm the chain of events and the profanity used by the dispatch person.
March 06 · Graham CarrollNot good after my new water heater service. After my new water heater installed by this company, they don't want to do anything and answer my questions. Same time I call another plumber company, on the phone they show me how to correct the problem when I don't have hot water, even they are not doing any service for me.
January 04 · Po Po
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