Charles Conner Plumbing Introduce
Residents across Minnesota, especially in the Burnsville area and the broader Twin Cities metro, understand that plumbing and heating are essential, year-round necessities. Dealing with the unique challenges of freezing winters, aging infrastructure, and reliable water systems requires the attention of a highly responsive and technically proficient local plumber. Charles Conner Plumbing, located centrally in Burnsville, positions itself as a provider of a diverse array of essential plumbing and heating services for the community.
The company offers comprehensive services that range from emergency repairs to large-scale installations, aiming to cover nearly every aspect of a home’s water and heating systems. According to service descriptions, they handle everything from simple toilet repairs and sink installations to complex sewer cleaning and water heater services. A key offering for the often-chilly Minnesota climate is their expertise in both plumbing and heating systems, making them a dual-purpose resource for maintaining household comfort and functionality.
However, potential customers should be aware that customer experiences shared publicly contain significant warnings regarding service reliability and professionalism. Two separate customer reviews highlight severe issues with punctuality and scheduling, noting multiple delays and no-shows. One reviewer detailed a string of rescheduling and postponements that led to canceling the service entirely. The other noted a similar pattern of being over an hour late on two separate occasions for the same job. For a region that relies heavily on scheduled and dependable service, especially for urgent plumbing needs, such inconsistency in scheduling is a critical factor for local users to consider.
Beyond scheduling concerns, there are alarming reports regarding highly unprofessional conduct. One customer shared disturbing, unprompted text messages sent by the plumber that appeared to involve illegal substance references, leading to the immediate cancellation of service. This customer also reported the plumber showing up uninvited after being told to leave and allowing an unleashed dog onto private property. Another customer, who was seeking drain cleaning, described a "Saturday night Live Skit" of a service call, including the plumber not having the correct equipment, needing the customer's physical assistance to complete the work, and the plumber's dog running loose in the neighborhood.
The technical competence was also questioned in the context of one customer's main drain clog. After failing to resolve the issue with faulty equipment and inappropriate methods, the plumber allegedly demanded an unreasonable fee of $1500. For comparison, the customer reported that a competitor, Roto-Rooter, resolved the identical clog the very next morning in one hour for $400, highlighting a stark contrast in effectiveness and pricing fairness. These detailed accounts of service quality and professional behavior should be weighed heavily by any potential customers in the Minnesota area.
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Charles Conner Plumbing is situated in the south metro area of the Twin Cities, providing a base for serving the communities throughout the region, including Burnsville, where many homes rely on dependable service providers.
The listed location for the business is:
**2800 Selkirk Dr apt C 105, Burnsville, MN 55337, USA**
This location allows for accessibility across Dakota County and into the greater Minneapolis-St. Paul metro area. While the physical address is in a multi-unit complex, the services are mobile, meaning the technician travels to the customer's residential or commercial property for on-site repair and installation work.
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Charles Conner Plumbing offers a broad spectrum of repair and installation services for residential and possibly commercial properties, covering both standard plumbing needs and specific heating requirements essential for Minnesota's climate. The general scope of services includes:
- **Plumbing & Heating:** Comprehensive plumbing services combined with expertise in heating systems, a crucial service for local users.
- **Water Heater Installation:** Repair, maintenance, and installation of water heaters, ensuring reliable hot water for homes.
- **Water Leak Repairs:** Diagnosis and repair of leaks, including common issues with pipes and fixtures, preventing water damage.
- **Sewer Cleaning:** Service to address clogs and blockages in main sewer lines.
- **Drain Installation & Repair:** Services for all drain lines, including installation and necessary repairs to maintain flow.
- **Fixture Installation:** Installation of new plumbing fixtures such as bathtubs, showers, sinks, and hose bibs.
- **Toilet Repairs:** Fixing leaks, clogs, and malfunctions with residential and commercial toilets.
- **Water Filter Services:** Installation and servicing of water filtration systems.
- **Plumbing Contractor:** General contracting for plumbing and water-related projects.
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The operational features of Charles Conner Plumbing are centered on offering accessibility and financial convenience for necessary repair services:
- **Online Estimates:** The company offers online estimates for services, providing customers with an initial pricing idea before a commitment is made.
- **Repair Services Offered:** A core focus on repair work for existing plumbing and heating systems.
- **Credit Card Payments:** Accepts credit cards for payment, offering financial flexibility for customers dealing with unexpected repair costs.
- **Wide Service Range:** Provides services covering a broad area of the Twin Cities metro, extending from their Burnsville base.
- **Plumbing and Heating Integration:** Offers specialized service in both plumbing and heating systems, addressing key infrastructure needs in a cold climate.
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For residents in the Twin Cities area needing plumbing assistance, Charles Conner Plumbing can be reached at the following contact points:
**Primary Phone:** (763) 545-1133
**Mobile Phone:** +1 763-545-1133
**Address:** 2800 Selkirk Dr apt C 105, Burnsville, MN 55337, USA
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When selecting a plumber in the Minnesota area, local users prioritize trustworthiness, technical reliability, and professional conduct. While Charles Conner Plumbing offers a wide array of vital services, including essential plumbing and heating work, and provides the modern conveniences of online estimates and credit card payments, potential clients must exercise a high degree of caution based on multiple customer reports.
The most valuable feature of this business may be the comprehensive range of services, which theoretically allows a homeowner to address both a broken water heater and a plumbing clog with a single contractor. However, this potential benefit is severely undercut by documented instances of poor scheduling, failure to bring necessary professional equipment, requiring customer assistance, and extremely unprofessional behavior.
For the average Minnesotan facing a plumbing emergency, the risk of multiple delays, unresolved technical issues, overcharging for inadequate service, and outright unprofessional conduct—as detailed in customer reviews—makes it difficult to confidently recommend Charles Conner Plumbing. The local market offers numerous alternatives that demonstrate reliable scheduling, appropriate equipment, and professional standards, which are essential for peace of mind, especially when dealing with high-cost services like sewer cleaning or water heater installation. Customers seeking guaranteed results and a professional, timely experience are strongly advised to compare this information with other, more positively reviewed and highly rated local service providers in the Burnsville area before making a final decision. The documented case where an equivalent service was provided for a fraction of the cost by a competitor underscores the importance of thorough due diligence in the local plumbing market.
Charles Conner Plumbing Services
Plumber
- Bathtub & Shower Installation
- Drain Installation
- Drain Line Repair
- Heater Installation
- Hose Bib Replacement
- Plumbing & Heating
- Plumbing Contractor
- Plumbing Services
- Plumbing Services Including
- Plumbing Water Heaters
- Plumbing Work
- Sewer Cleaning
- Sink Installation
- Toilet Repairs
- Water Filter Services
- Water Heater Installation
- Water Heaters
- Water Leak Repairs
Charles Conner Plumbing Details
Service options
- Online estimates
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
Charles Conner Plumbing Photos

Charles Conner Plumbing Location
Charles Conner Plumbing
2800 Selkirk Dr apt C 105, Burnsville, MN 55337, USA
Charles Conner Plumbing Reviews
pricecallmorningshowergaspressure valvewater softenerdogsump pumpafternoon
★ 5★ 4★ 3★ 2★ 1I would not recommend this business, like at all. First day he canceled, had to take his dog to the vet. Fine, understandable. However on the second day he postponed 3 different times. Honestly I was willing to look beyond his tardiness but prior to him arriving I recieved texts he said were intended for his gf in which he described meeting with a dealer to aquire "a big piece of rock. Candy rock candy. I like the rock candy." This is verbatim, I have the messages to prove it. I'm no expert but I'm willing to wager those are drug references. After I recieved those texts I told him not to bother showing up and I'd seek service elsewhere. He showed up anyway and let his dog out of the vehicle unleashed onto my property. He's lucky my dogs were not out as they are dog aggressive and would have eaten his chihuahua. I went outside and told him to leave immediately. He sent me unintelligible rambling. Completely unprofessional and unacceptable. Would not recommend to anyone.
September 20 · Joe HovlandPlease beware. Chuck showed up at my house over an hour late 2 times. He did not have the correct blade to snake through the main drain. He needed me to assist him. The last machine he brought did not push the snake through he had to push it through. He brought his dog to our house for the second visit. He did not resolve my issue and demanded $1500.00. I did not pay him that amount. Oh yes His dog ran away from him twice. He ran through the neighborhood screaming his dogs name “Jake”It was an absolute Saturday night Live Skit. Roto Rooter came the next morning on time resolved the clog in 1 hour charged $400.00 please beware.
May 29 · Joe ClubbCharles and his team were extremely timely, professional and effective helping us deal with an emergency leak in the piping under our kitchen. They dealt with the problem very quickly and helped us understand what was going on every step of the way. Would highly recommend and will definitely be giving them a call with any future plumbing needs!
July 26 · Park WalterChuck was very prompt, efficient, and very professional. And the rates are very reasonable. Highly recommended! Thanks Chuck!!
April 21 · KIM DONNELLYThis is my first time using Charles Conner Plumbing Inc. services and I definitely will use their service again for my plumbing needs. I contacted Charles on Wednesday 10/19 to investigate issues with my water pressure. I was not expecting to receive services until later or next week; however, Charles was able to squeeze an appointment in for me in his schedule. He is very responsive to both calls and texts; even communicated to me that he was running late after being at another client longer than anticipated. Upon investigation he reported that my main water line was corroded and needed replacement; in addition to, he suggested replacing the valves for easier access/use. At that moment he provided me a quote that was reasonable for the work needed to be done.Charles arrived on 10/24 to perform the service as it was the only day the city had someone available to come shut off the main water supply to my home. He arrived earlier than expected and I am glad he did, because the work he needed to do took longer due to other discoveries with my plumbing. Charles was very communicative during the entire process and also took care of the other issues he found. After the work was completed, he had me inspect the quality to ensure I was satisfied and showed me how to do follow-up on his work thereafter. The quote was only $100 more than the original due to ending up needing longer time to work and assisting in tackling the other issues he found.I highly recommend Charles and will continue to work with him in the future.
October 25 · Andrew A
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