Big Tom's Plumbing & Drain Inc. Introduce
For decades, residents and businesses across the Ohio region, particularly in and around Akron, have relied on professional, expert assistance to handle their essential plumbing and drain needs. When a pipe bursts, a drain clogs, or a new water heater is needed, you need a local partner with deep experience, integrity, and a commitment to prompt, quality service. Big Tom's Plumbing & Drain Inc. has been that steadfast partner in the Akron community since 1974, establishing a reputation for tackling plumbing problems—big and small—with professionalism and efficiency.
Operating as a family-owned business for nearly five decades, this company has built its foundation on exceptional service and strong customer satisfaction. They understand that a plumbing or drain issue is often an unexpected and disruptive emergency, which is why their service model is designed to provide timely and comprehensive solutions for both residential and commercial properties in Northeast Ohio.
From the moment you need a plumber to the completion of the job, the team at Big Tom's Plumbing & Drain Inc. focuses on providing transparent, honest service. Whether it is a simple faucet repair or a complex sewer line replacement, they bring decades of accumulated knowledge and skill to ensure your plumbing systems are functional, reliable, and up to code, protecting your home or business investment.
This Ohio-based plumber is known not only for its technical expertise but also for its customer-first approach, as evidenced by customer feedback praising their honesty, fair pricing, and rapid response to urgent situations. In a densely populated area like Akron, having a dependable local plumber available when you need them most is invaluable, and Big Tom's Plumbing aims to be that trusted name.
Big Tom's Plumbing & Drain Inc. is strategically located in the heart of Akron, Ohio, making their services highly accessible for local residents and commercial property owners in Summit County and the surrounding areas. Their main operational base is:
1505 E Market St, Akron, OH 44305, USA
This central Akron location allows the company's service vehicles and professional technicians to quickly dispatch to service calls across the region. For local users in Ohio facing a plumbing emergency, accessibility is key, and their presence on East Market Street ensures they are well-positioned for rapid response times, a critical factor for resolving urgent drain and plumbing issues.
For non-emergency needs, this central location also serves as an easy-to-find hub for business operations. Ohio customers appreciate having a local company they can rely on, one that is firmly established within their community. Big Tom's is committed to serving the plumbing and drain cleaning needs of both residential and commercial buildings throughout their service regions.
Big Tom's Plumbing & Drain Inc. offers a comprehensive suite of plumbing services designed to address virtually every need in a residential or commercial setting. Their expertise covers everything from routine maintenance and minor repairs to major installations and emergency interventions. Their wide-ranging service list ensures that you only need one call for any plumbing or drain problem you encounter.
Services offered include:
- Drain cleaning and All Drain Services (including kitchen sink drains, laundry tub, and floor drains)
- Sewer cleaning, Sewer repair, Sewer Line Replacement, and Camera Sewer inspections
- Plumbing leak detection and Plumbing leak repair
- Faucet installation and Faucet repair
- Toilet installation and Toilet repair
- Shower installation and Shower repair (including Tub Installed services)
- Garbage disposal installation and Garbage disposal repair
- Water heater installation, Water heater repair, and Hot Water Tank Installation (including Commercial Hot Water and Tankless Hot Water systems)
- Sump pump installation and Sump pump repair/Sump Pump Replacement
- Plumbing pipe repair and Replacement of broken underground lines
- Main Water Service and Main Shutoff Valve service
- Gas Line services, including Gas Line Pressure Testing and installation/repair
- Backflow Preventer Installation and Backflow Testing
- Jetting Services for stubborn clogs and buildup
- Stack Replacement and Downspout Drains service
- Fixture Installation and Check Valve replacement
- Emergency Service for urgent plumbing problems
- Service Calls and Free Consultation for major projects
- Repair/Replace broken sewer line
What sets Big Tom's Plumbing & Drain Inc. apart for Ohio customers is a combination of experience, reliability, and an ethical approach to business. They focus on delivering not just a quick fix, but a long-lasting, high-quality solution. The company's nearly five decades of history serving the Akron area is a significant indicator of their stability and consistent quality of work. Furthermore, they pride themselves on treating customers with courtesy and respect.
Highlights of their service:
- Decades of Local Experience: Proudly serving the Akron, Ohio community for over 45 years since 1974.
- Residential and Commercial Plumbing: Equipped to handle the diverse plumbing and drain needs of both homes and businesses.
- Emergency Service Availability: Recognizing that plumbing problems are often emergencies, they offer services to address urgent issues promptly. Customer testimonials highlight a rapid response, even on holidays or weekends.
- Honest and Transparent Service: A strong commitment to integrity is shown through reports of honest diagnosis and fair pricing, often saving customers money by repairing rather than rushing to replace.
- Comprehensive Drain Expertise: Offering advanced solutions like Camera Sewer inspection and Jetting Services, alongside standard drain cleaning and snaking underground lines.
- Versatile Payment Options: For customer convenience, the company accepts major Credit cards and NFC mobile payments.
- Broad Service Capabilities: Specializing in all types of repairs, installations, and maintenance for water systems, drains, gas lines, and fixtures.
To schedule service, request a consultation, or address a plumbing emergency, Ohio residents can contact Big Tom's Plumbing & Drain Inc. using the following details:
Address: 1505 E Market St, Akron, OH 44305, USA
Phone: (330) 253-2233
Mobile Phone: +1 330-253-2233
Their daytime office hours are typically Monday through Friday, 8 AM to 4 PM, with emergency services available outside of regular business hours upon request through their 24/7 answering service. This ensures that a true plumbing emergency is not left unattended and can typically be handled swiftly, often within a couple of hours.
When selecting a plumber in the Akron, Ohio area, local users are often looking for a combination of expertise, speed, and trustworthiness. Big Tom's Plumbing & Drain Inc. consistently demonstrates these essential qualities. They stand out not just as technicians who can fix a leak, but as partners who offer peace of mind.
One customer's experience highlighted this commitment to integrity when a technician correctly identified a fixable part rather than pushing for a costly replacement set that the customer had already purchased, saving them a significant amount of money. Another user praised their ability to come out and fix a major main line backup on an urgent, same-day basis, solving an immediate crisis when other companies quoted several days' wait time. This kind of rapid, efficient, and professional response is exactly what you need in a plumbing emergency.
Furthermore, their experience working with residential and commercial properties means they are well-versed in the specific plumbing challenges faced by structures across Northeast Ohio. From dealing with the rigors of an Ohio winter that can impact pipes to handling complex commercial hot water systems, their team is prepared. Choosing Big Tom's Plumbing & Drain Inc. means selecting a company with a strong local legacy, a wide range of services, and a dedicated team ready to deliver quality workmanship and exceptional customer service every single time.
Big Tom's Plumbing & Drain Inc. Inside
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Sewer cleaning
- Sewer repair
- Shower installation
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- All Drain Services
- Backflow Preventer Installation
- Backflow Testing
- Camera Sewer
- Check Valve
- Commercial Hot Water
- Downspout Drains
- Drain Cleaning/ Inspection
- Drain Replacement
- Emergency Service
- Faucet Installation
- Fixture Installation
- Floor Drains
- Free Consultation
- Gas Line
- Gas Line Pressure Testing
- Heavy Lifting
- Hot Water Heater Installation
- Hot Water Tank Installation
- Install, Repair
- Installation Installation
- Jetting Services
- Kitchen Sink Drains
- Laundry Tub
- Laundry Tub Installed
- Main Shutoff Valve
- Main Water Service
- Our Plumbing Services
- Plumbing And Drain
- Plumbing Problems
- Pressure Testing
- Repair/Replace broken sewer line
- Repair/Replace broken underground
- Residential And Commercial Buildings
- Residential And Commercial Plumbing Services
- Residential And Commercial Properties
- Residential Drain Cleaning
- Service Call
- Service Calls
- Sewer Line Replacement
- Snake Underground lines
- Snake clogged sewer lines
- Stack Replacement
- Sump Pump Replacement
- Tankless Hot Water
- Tub Installed
Big Tom's Plumbing & Drain Inc. Details
Offerings
- Repair services
Payments
- Credit cards
- NFC mobile payments
- Credit cards
Big Tom's Plumbing & Drain Inc. Photos










Big Tom's Plumbing & Drain Inc. Location
Big Tom's Plumbing & Drain Inc.
1505 E Market St, Akron, OH 44305, USA
Big Tom's Plumbing & Drain Inc. Reviews
pricecallbasementfaucetjobmorninggentlemanqualitydrainsthe future
★ 5★ 4★ 3★ 2★ 1We could not be more thrilled with the work done. We were nervous it couldn’t be fixed and it would cost an arm & a leg. Had our bathtub faucet replaced because our old one was just out of the wall. Even went out and got a brand new set. The gentleman that came was honest and said I can fix it and you can return that other one. Even replaced a vanity one so we have a stopper again. We appreciate the honesty, the rate and the knowledge. It didn’t cost us even a fraction what I thought it would. I highly recommend your company always and you helped do our bathroom addition last year.
April 13 · Shaleena Hale10/10 experience!We had an emergency backup in our main line on our daughter’s first birthday. We called numerous places and no one could come out day of and someone even said they couldn’t come to us until 4 days later.We called Big Tom’s and someone was about our house within the next two hours and fixed our problem in 30 minutes. They were nice, efficient and professional. Would def recommend.
May 31 · Seraphina LoweExcellent service, Professional, Reasonably priced! I had a sewer line issue, Sunday morning! STRESSED, could be an understatement. I called Big Tom’s plumbing and drain- they gave me the run down of what to expect. Joe called me and told me he would be there that day! Let’s say I was able to wash and flush the toilet at the same time the end of the day! Extremely happy with my service! Thank you Joe!
May 05 · Desteny JadeExcellent service. They responded quickly and did a great job. Joe was pleasant, professional, hard working, knowledgeable, and respectful. This wasn't the first time we've used their services and would definitely call them again if needed. I highly recommend Big Tom's Plumbing & Drain.
April 17 · Christine GilleyWe had Big Tom's come out for our yearly backflow prevention test today. They sent a plumber by the name of Joe Stoltz out here and he was very friendly, knowledgeable, and professional! They answered my call immediately and got me on their schedule quickly. I also knew the cost upfront for the service, which can be very helpful for some people. They even gave me a little welcome gift! Overall, I was very satisfied with this company, I will refer them to anyone looking for a plumber, and I will definitely use them in the future!
July 23 · Maegan Lowe
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