Benjamin Franklin Plumbing of Greater Minneapolis Introduce
For residents across the Twin Cities and Greater Minneapolis area, having a reliable and trustworthy plumber is essential, especially when dealing with Minnesota's unique weather and potential plumbing challenges like frozen pipes or sudden sump pump failures. Benjamin Franklin Plumbing of Greater Minneapolis is a local name backed by a national reputation for punctuality, quality, and comprehensive service. They are committed to providing fast, dependable, and high-quality residential plumbing solutions to homeowners throughout the region.
The company is part of the "Northern" group, proudly serving the Twin Cities community. They understand the local needs and are equipped to handle everything from minor faucet repairs to major sewer line replacements and water treatment system installations. Their focus on transparent pricing and guaranteed on-time service aims to eliminate the stress and uncertainty often associated with calling a plumber. By offering a wide array of services and standing behind their work, they strive to be the first and only call Greater Minneapolis residents need to make for all their plumbing concerns, 24 hours a day, 7 days a week. This dedication to customer satisfaction is often highlighted by their clients, who appreciate the professionalism, clear communication, and meticulous cleanup provided by the technicians. For any home, knowing a licensed and insured professional is ready to tackle a plumbing issue with expertise and respect for your property provides invaluable peace of mind.
One of the key values of Benjamin Franklin Plumbing is the high standard of their professional team. Technicians are described by customers as knowledgeable, courteous, and transparent in their assessments and recommendations. For example, customers consistently mention their appreciation for technicians like 'Jade,' who was noted for being nice, polite, and not only fixing the faucet but also taking the extra step to clean up the bathtub. Another review highlights the prompt response, with a team arriving within 30 minutes of the call, and the transparency of the technician 'Matt,' who was "thorough, direct and easy to understand" in communicating the known facts and recommendations. These real-life accounts underscore the company's commitment to treating customers and their homes with the utmost respect.
The Greater Minneapolis service area is extensive, ensuring that many communities throughout the Twin Cities metro area have access to their prompt plumbing expertise. This local presence is coupled with a strong national framework that ensures technicians have advanced training and access to the latest tools and technology. Their ability to handle both routine maintenance and unexpected emergencies makes them a versatile partner for local homeowners.
Whether you are experiencing a running toilet, a leaking water heater, or need a full home re-piping project completed, Benjamin Franklin Plumbing of Greater Minneapolis aims to deliver reliable results with a focus on doing the job right the first time. The company’s comprehensive offerings cover virtually every aspect of a residential plumbing system, providing a single source for all needs.
The company’s commitment extends beyond fixing immediate issues; they also offer maintenance programs to help homeowners prevent future problems. Preventative care is especially important in the Greater Minneapolis climate, where freezing temperatures can lead to significant damage if pipes are not properly maintained. Regular inspections and tune-ups, often available through their customer club membership, help ensure the longevity and efficiency of critical systems like water heaters, sump pumps, and main sewer lines. This proactive approach helps local residents avoid costly emergency repairs down the road, making their services a smart long-term investment for home care.
Location and Accessibility
Benjamin Franklin Plumbing of Greater Minneapolis is situated in a location that allows for efficient dispatching to homes throughout the Twin Cities metropolitan area. The central base of operations ensures technicians can respond quickly to calls from various surrounding communities.
The physical address for the Greater Minneapolis location is:
9431 Alpine Dr B, Ramsey, MN 55303, USA
This Ramsey, MN address positions them to service a large geographic area. The regions they proudly serve include, but are not limited to, the core Twin Cities of Minneapolis and St. Paul, as well as suburbs such as Anoka, Ramsey, Coon Rapids, Maple Grove, Eden Prairie, Bloomington, Blaine, Brooklyn Center, Brooklyn Park, Champlin, Chanhassen, Crystal, Edina, Elk River, Fridley, Golden Valley, Hopkins, Maplewood, Minnetonka, New Hope, Plymouth, Richfield, Robbinsdale, St. Louis Park, Wayzata, and West St. Paul. The wide service radius makes them a convenient option for a vast number of homeowners experiencing plumbing issues in the greater metro region.
Services Offered
Benjamin Franklin Plumbing of Greater Minneapolis offers an extensive range of plumbing services for residential and, in some cases, commercial properties. Their expertise covers installations, repairs, replacements, and routine maintenance for almost every plumbing component in your home.
- Emergency Plumbing Services: Available 24/7 for urgent issues like pipe bursts, severe leaks, or overflowing toilets.
- Drain Cleaning and Clearing: Includes routine drain unclogging, sewer main clearing, and advanced services like Hydrojetting.
- Water Heater Services: Installation, repair, and replacement of traditional tank water heaters, tankless water heaters, and hybrid models.
- Sewer and Water Lines: Sewer line repair, replacement, installation, and trenchless sewer services.
- Pump Services: Installation and repair of sump pumps, well pumps, and other water pumps.
- Water Treatment: Installation and maintenance of water softeners, water filtration systems, and water purification systems for improved water quality.
- Plumbing Fixtures: Repair and installation of faucets, sinks, toilets, showers, bathtubs, and garbage disposals.
- Piping Services: Full home repiping, leak detection, and repair of all types of pipes, including frozen and leaking pipes.
- Gas Line Services: Repair, replacement, and new installation of gas lines for appliances and other needs.
- Boiler Services: Repair and installation by professional technicians.
- Remodeling Plumbing: Installation of new plumbing systems for remodels or additions.
- Plumbing Maintenance: Routine inspections and tune-ups to prevent major issues.
Features / Highlights
The company distinguishes itself in the Greater Minneapolis market through several customer-focused guarantees and operational features. These highlights are designed to ensure an exceptional service experience from the initial call to the final repair.
- On-Time Guarantee: The commitment to punctuality is a cornerstone of their service. They promise to be on time for all scheduled appointments, offering to pay customers $5 for every minute they are late, up to a maximum of $300. This is an exceptional assurance of timeliness, highly valued by busy Minnesota homeowners.
- Straightforward Pricing: All customers receive an upfront, straight-forward price quote before any work begins, with no hidden fees or surprise charges. Pricing is done by the job, not the hour, ensuring financial clarity.
- 100% Satisfaction Guarantee: They guarantee their work. If a customer is not 100% satisfied with the service provided, they commit to redoing the work for free.
- Repairs Guaranteed: All repairs come with a substantial warranty, typically a full two-year guarantee on parts and labor. Water heaters generally come with a minimum six-year warranty.
- Highly Vetted and Skilled Professionals: Technicians are licensed, highly trained, and undergo drug testing and background checks (UWIN Guarantee), providing an extra layer of security and peace of mind for homeowners.
- Courtesy and Cleanliness: Plumbers promise to be friendly and courteous, and they are required to clean up after themselves and wear shoe covers while in your home. Customers are promised not to pay for the service if this standard of cleanliness is not met.
- Wide Service Area: The company serves the entirety of the Greater Minneapolis and Twin Cities region, making them accessible to a large portion of Minnesota homeowners.
- Discounts and Financing: They offer special discounts for senior citizens, military personnel, and first responders, and provide financing options to help manage the cost of larger repairs or replacements.
- Club Membership: The "Heroes Club" and other club memberships offer benefits like priority service, multi-year repair warranties, and discounts on repairs and equipment.
Contact Information
To schedule a service or get more information, residents in the Greater Minneapolis area can use the following contact details:
Address: 9431 Alpine Dr B, Ramsey, MN 55303, USA
Primary Phone: (763) 200-7432
Mobile Phone: +1 763-200-7432
What is Worth Choosing
For any homeowner in Greater Minneapolis, the combination of comprehensive services and exceptional customer guarantees makes Benjamin Franklin Plumbing a standout choice. The cold Minnesota winters demand a robust and reliable plumbing system, and this company provides the expertise to maintain, repair, and install all necessary components, from boiler repairs to frozen pipe services and sump pump solutions. When dealing with a plumbing emergency, time is critical, and their "If There's Any Delay, It's You We Pay" on-time guarantee shows a genuine respect for the customer's schedule that is rare in the service industry. This commitment to punctuality can save homeowners considerable stress and time.
The straightforward, upfront pricing is another compelling factor. Knowing the exact cost before work begins eliminates the fear of being charged for slow work or unexpected labor hours. This financial transparency, coupled with a full satisfaction and multi-year repair guarantee, significantly lowers the risk for the customer. Furthermore, the dedication to a high standard of technician conduct—including thorough background checks, cleanliness, and polite behavior—ensures a secure and comfortable service experience in your home.
Ultimately, Benjamin Franklin Plumbing of Greater Minneapolis offers not just plumbing work, but a complete package of reliability, professionalism, and guaranteed customer satisfaction. For those who value their time, demand transparent pricing, and want assurance that the job will be done correctly the first time by a highly-skilled and courteous professional, they represent a premier option for all residential plumbing needs across the Twin Cities. The consistent positive feedback from local clients, like the appreciation for 'Matt's' clear communication and 'Jade's' exceptional service and cleanup, reinforces that they deliver on their promises.
Benjamin Franklin Plumbing of Greater Minneapolis Photos










Benjamin Franklin Plumbing of Greater Minneapolis Location
Benjamin Franklin Plumbing of Greater Minneapolis
9431 Alpine Dr B, Ramsey, MN 55303, USA
Benjamin Franklin Plumbing of Greater Minneapolis Reviews
I had the Best Plumbing experience. The technician was named " Jade ". Nice, polite. I told him what was going on, he looked at the faucet told me what needed to be done.I agreed. He did a nice job, I recommend, he's the best. And what really made it so over the top, he cleaned up the bath tub.He's a Keeper. Thank You for Good ServiceMs. Brown
August 18 · Yvonne BrownAll around great experience. A team was at my home within 30 minutes of my phone call, I received the name and photo of the employees who'd be coming so I felt safe. Matt was thorough, direct and easy to understand and was great at communicating what was knowable, what was unknown, and what he'd recommend.
October 09 · Claire SpintiAbsolutely fantastic customer service from Bryon Emery! One of the best customer service experiences we’ve had in a very long time. Bryon took the additional time to explain why our drain was clogging (Water Softener build up) and gave us different options for solutions. He answered every question my wife had (which was a lot). Additionally, he took the time to camera our main sewer line (we could see the debris from the clean out he performed earlier). We couldn’t be more impressed Ben Franklin and specifically Bryon! I would highly recommend!
October 08 · John PinkWe had a great experience working with Northern Benjamin Franklin. Scheduling was easy, they notified us who was coming and when they were headed our way, and arrived on time. Bryon analyzed our drain issue and resolved the problem quickly. He answered all our questions and was great to work with.
October 03 · Charles StigenWater heater of 23 years finally died! We decided to pull the plug and have a tankless-on demand unit installed. This is where Jamie comes in and he did a fantastic/professional job. Very thorough and explained it all!Very happy customer 😃
May 10 · Robert Swanson
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