Axsom-Franke Plumbing

- 1225 11th St, Columbus, IN 47201

For over 50 years, homeowners and business owners across Central Indiana have come to depend on a trusted name for their complex plumbing, well, and utility needs: Axsom-Franke Plumbing. Located right in the heart of Columbus, IN, this company has established a reputation not just as a standard plumber, but as a full-service mechanical contractor and utility specialist. In the demanding climate of Indiana, having a contractor who can handle everything from a simple clogged drain to advanced commercial installations and septic system maintenance is invaluable, and Axsom-Franke Plumbing aims to be that comprehensive solution for local residents.

The scope of work handled by the team at Axsom-Franke Plumbing is exceptionally wide, covering nearly every aspect of water, waste, and gas systems for both residential and commercial clients. They understand that in Indiana, home and business systems—especially wells and septic systems—require specialized expertise to handle unique local challenges. The company prides itself on transparency and experience, ensuring that customers are fully aware of the costs upfront and that the work is completed correctly the first time. Their extensive experience, spanning five decades in the region, equips them with the knowledge to tackle projects of any size, from a minor fixture repair to major new construction and remodel plumbing.

### Location and Accessibility

Convenient accessibility is paramount when dealing with plumbing and utility issues. Axsom-Franke Plumbing maintains a central presence in Columbus, Indiana, making their team easily deployable across the local and surrounding Central Indiana service areas. Their long-standing location serves as the hub for their extensive operations.

The physical address for Axsom-Franke Plumbing is:

1225 11th St, Columbus, IN 47201, USA

This central position in Columbus, IN, allows their crews to efficiently manage both scheduled appointments and emergency calls. Customers can connect directly with the office via phone for immediate assistance or to schedule service. The team is known for taking on jobs large and small, ensuring that whether a property owner is facing a massive commercial build-out or a single leaking faucet, the service is professional and attentive. Knowing that a company with deep roots and five decades of local knowledge is nearby is a major benefit for property owners throughout Indiana.

### Services Offered

Axsom-Franke Plumbing offers one of the most comprehensive arrays of services in the Columbus area. Their classification as a Plumber, Septic System Service, Well Drilling Contractor, and Mechanical Contractor illustrates their expansive capabilities. This versatility is a key reason why many Indiana residents and business managers choose them as a single source for multiple complex needs. Their services cover all types of plumbing, utility installation, and related home improvement projects, ensuring they can manage every aspect of your system from the water source to the final fixture.

Key services available include:

• General Plumbing Repair and Installation: Comprehensive residential and commercial repair work, including plumbing pipe repair, repair of fixtures and leaks, and installation of new plumbing fixtures, showers, bathtubs, and toilets.
• Water Heater Services: Installation and repair of both standard tank water heaters and modern tankless water heater systems for reliable hot water.
• Drain and Sewer Cleaning: Expert service for clogged drains, sink drain cleaning, main sewer line clearing, and professional sewer cleaning services.
• Septic and Sewage Management: Septic system installations, repair, maintenance, and the installation/troubleshooting of sewage pump systems.
• Well Services: Well drilling (shallow well only) and the installation and repair of pump systems, alongside essential pump maintenance and replacement services.
• Gas Line Expertise: Installation and repair of gas lines for both residential and commercial use, including running gas lines for home appliances and outdoor features like gas fireplaces.
• Water Treatment Systems: Installation of Puritan Water Softeners, Reverse Osmosis Systems, and other commercial water filtration solutions to improve water quality.
• Remodeling and New Construction: Providing plumbing services for kitchen and bathroom remodels, as well as full plumbing and utility installations for new commercial and residential construction projects.
• Commercial & Industrial Services: Specialized services including the installation and cleaning of grease traps and grease interceptors, installation and repair of water mains and water meters, fire hydrants, sanitary sewer mains, and force mains.
• Excavation and Utility Work: Utilizing backhoe, trencher, and dump truck services for major underground work, along with expertise in horizontal boring, underground utilities location, and underground boring for service lines.

The extensive nature of these offerings ensures that customers rarely need to hire a second contractor, a true convenience for complex construction or multi-faceted repair work in Indiana.

### Features and Highlights

Axsom-Franke Plumbing’s long tenure in Central Indiana allows them to highlight several features that appeal directly to local customers looking for a reliable, experienced company. Having been in business for over five decades, they emphasize knowledge and scale.

• Over 50 Years in Business: A major feature that signifies a deep-seated presence and experience within the Central Indiana region, offering knowledge of local infrastructure and building codes.
• Residential and Commercial Dual Focus: Capable of handling projects for homeowners and large commercial entities, providing comprehensive services like commercial construction plumbing and grease trap management.
• Specialized Utility Services: They go beyond standard plumbing by offering in-house services for well drilling (shallow well only), septic systems, and utilizing heavy equipment (backhoe, trencher, dump truck) for large-scale utility and sewer line work.
• Emergency Service Available: Recognizing the critical nature of plumbing and utility failures, they offer emergency repair services for both residential and commercial clients to address urgent needs swiftly.
• Payment Flexibility: Accepts credit cards for services rendered, offering convenient payment options for customers.
• Commitment to Transparency: The company is committed to providing customers with upfront pricing, discussing any additional costs needed clearly, and explaining the required work to ensure there are no surprises. They also offer a free consultation for certain projects.

It is important for prospective customers to consider all available public feedback. While the company has a decades-long history, recent direct feedback regarding customer service interactions has been negative. One review mentioned speaking with a staff member who was described as irritable and condescending when questions were asked, leading the customer to advise others to think twice before using the company. Another recent review focused on poor customer skills, citing a representative who allegedly hung up on a caller requesting scheduling help and expressing frustration over the lack of assistance with future appointment availability. Prospective customers should weigh the company's technical experience and broad service list against these recent communication concerns when making their choice.

### Contact Information

To inquire about services, request emergency assistance, or discuss a remodeling project, Axsom-Franke Plumbing can be reached through the following contact methods:

• Address: 1225 11th St, Columbus, IN 47201, USA
• Phone: (812) 372-3797
• Mobile Phone: +1 812-372-3797

They encourage customers to call to discuss their specific needs, whether it involves a complex well system, a commercial grease trap cleaning, or a simple plumbing repair in a home setting.

### What is Worth Choosing

In the Indiana service landscape, Axsom-Franke Plumbing presents a unique profile that is worth considering for specific, large-scale needs. The primary and most compelling reason to choose them is the depth of their technical capability and their unmatched service range in the local market. For complex projects—such as new commercial construction, major underground utility work requiring trenching and boring, comprehensive septic system installations, or specialized well work—their 50+ years of experience and ownership of heavy equipment are major advantages that few other local plumbers can match. They are truly a mechanical and utility contractor disguised as a plumber, offering an integrated solution for property owners who have needs that extend far beyond a typical leaky faucet.

Furthermore, their commitment to working with various essential systems—including natural gas lines for both residential and commercial use, water softeners, and reverse osmosis systems—makes them a powerful one-stop shop for comprehensive property utility management. The ability to handle everything from a residential dishwasher hookup to industrial water meter installation is a significant feature, saving Indiana businesses and homeowners the hassle of coordinating multiple specialized contractors.

However, when considering Axsom-Franke Plumbing, prospective clients in the Indiana region must weigh the company's extensive technical skills against the recent negative feedback concerning customer interaction and scheduling. While the technical expertise for large and complex jobs is clearly present, the recent reviews indicate potential issues with front-end communication and customer service attitude. For jobs that require high levels of client interaction and detailed scheduling sensitivity, customers should proceed with an awareness of this feedback. Ultimately, Axsom-Franke Plumbing is best suited for those who prioritize a contractor with deep, specialized experience in underground utilities, well/septic systems, and commercial plumbing, and who are seeking a highly experienced team to tackle projects too large or complex for a general residential plumber. Their commitment to offering upfront pricing is an added benefit that provides financial clarity on these larger projects.

Axsom-Franke Plumbing

1225 11th St, Columbus, IN 47201, USA