Anderson Shortell, Inc. Introduce
For New York residents in the Olean region and across the Southern Tier, Anderson Shortell, Inc. stands as an institution of residential and commercial service. With a history spanning over 110 years, this company is not just a plumbing contractor; it is a full-spectrum home and business comfort provider. Identifying proudly as a veteran-owned business, Anderson Shortell offers expertise in plumbing, heating, air conditioning, and refrigeration, serving as a comprehensive 'one-stop shop' for mechanical needs across residential, commercial, and industrial sectors.
Their enduring presence in the community is a testament to their commitment to offering prompt, courteous, and high-quality service. They maintain a fully stocked showroom floor with a large inventory of parts, ensuring efficiency in repairs and installations. Anderson Shortell’s mission centers on providing peace of mind through emergency availability and a team of knowledgeable, licensed, insured, and bonded technicians, ready to tackle any issue from a leaky faucet to a complete HVAC system overhaul.
Location and Accessibility
Anderson Shortell, Inc. is conveniently located in Olean, New York, making it easily accessible for clients throughout Cattaraugus County and Northern Pennsylvania. Their main office building serves as the dispatch point for all on-site services, ensuring technicians can respond quickly across their wide service area, which is vital for urgent heating or plumbing issues typical in the Western New York climate.
The company’s dedication to serving the community extends to ensuring their facility is welcoming to all customers. The business confirms that its location includes the following accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This attention to physical accessibility reflects a broader commitment to customer service and convenience. The principal location for service and inquiries is:
2105 Hastings Rd Office Building, Olean, NY 14760, USA
Services Offered
Anderson Shortell, Inc. is distinguished by the sheer breadth of its service offerings, covering multiple critical home and commercial systems. Their expert technicians specialize in a vast array of repair, installation, and maintenance tasks categorized under several key trades:
- Plumbing and Water Systems:
- Drain cleaning, including advanced Hydro-Jetting and sewer repair services.
- Trenchless pipe relining and pipe replacement, offering solutions without extensive digging or wall damage.
- Plumbing leak detection and comprehensive plumbing pipe repair.
- Installation and repair of faucets, toilets, showers, and garbage disposals.
- Hot water system expertise, including water heater installation and repair, as well as service for tankless hot water heaters.
- Outdoor plumbing system repair and water treatment services.
- Heating and HVAC (Heating, Ventilation, and Air Conditioning):
- Full A/C system maintenance and repair, including commercial rooftop AC units.
- Heating system installation, repair, and ongoing maintenance.
- Ductless heating and A/C services (Mini-Split systems).
- Thermostat installation and repair.
- Geothermal energy and air source heat pump services.
- Air Quality and Ductwork:
- HVAC duct and vent cleaning, installation, and repair.
- Installation of air filters and complete air purification systems.
- Specialized Services:
- Septic system services.
- Residential, Commercial, and Industrial service contracts.
- Plumbing for remodels and specialized bathroom safety installations.
Features / Highlights
The core qualities that make Anderson Shortell, Inc. a prominent choice in Western New York include:
- Over a Century of Experience: Being in business for over 110 years speaks volumes about their stability, expertise, and deep roots in the community.
- Veteran-Owned Status: The business proudly identifies as veteran-owned, often appealing to clients who prioritize supporting service members and the values of integrity associated with military service.
- 24-Hour Emergency Service: They offer emergency services 24 hours a day, providing essential peace of mind for sudden breakdowns in heating or urgent plumbing disasters.
- Comprehensive Expertise: Few local companies offer such a wide range of services, effectively consolidating plumbing, heating, cooling, and air quality under one certified roof.
- Advanced Technology: The company utilizes high-tech video and locating equipment for diagnostics, along with modern solutions like trenchless pipe relining and Hydro-Jetting.
- Flexible Payment Options: They accept credit cards for payment convenience. They also may offer a senior discount, which is a valuable feature for budget-conscious homeowners.
Contact Information
For New York residents in the Olean area needing immediate service, scheduling a quote, or general inquiries, the company can be reached using the following information. As a provider of critical home services, clients are encouraged to contact them directly by phone for the most immediate response, especially for emergencies.
Address: 2105 Hastings Rd Office Building, Olean, NY 14760, USA
Phone: (716) 372-3456
Mobile Phone: +1 716-372-3456
What is Worth Choosing
Choosing Anderson Shortell, Inc. means selecting a long-established, locally rooted, veteran-owned provider for all major home mechanical systems. The convenience of having a single contractor capable of handling everything from a new septic system installation to annual A/C maintenance is invaluable for busy homeowners and commercial property managers in the Olean area. Their century-plus operating history, coupled with a commitment to offering trenchless and diagnostic technologies, positions them as both experienced and modern.
It is important for potential customers in New York to engage with them professionally, securing a clear, upfront quote for both parts and labor, especially for large jobs like HVAC system replacements or major repairs. While the business has a strong positive reputation for professional, timely work, as noted in customer feedback for jobs like furnace and plumbing replacements, new customers should always clarify the billing structure—whether flat-rate or time-and-materials—and inquire specifically about any diagnostic or estimate fees before work begins to ensure transparency and manage expectations regarding the final cost.
Ultimately, the extensive service list, emergency availability, and deep expertise across plumbing and HVAC make Anderson Shortell, Inc. a powerful and highly competent option for those seeking a reliable, full-service contractor in the greater Olean, NY, region.
Anderson Shortell, Inc. Bathroom
Heating Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat repair
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- A/C
- Air Filters
- Air Purification System
- Air Source Heat Pumps
- Bathroom Safety
- Drain Cleaning & Repair
- Drain Issues
- Geothermal Energy
- Geothermal Heating
- Heating Heaters
- Hot Water Heaters Repair
- Mini Split
- New Heating Systems
- Pipe Relining
- Pipe Replacement
- Plumbing Bathroom
- Plumbing Contractors
- Plumbing Contracts
- Plumbing Plumbing
- Plumbing, Heating, Air Conditioning, And Refrigeration
- Repair Sewer
- Residential, Commercial, Industrial
- Sewer Pipes
- Tankless Hot Water Heaters
- Trenchless Pipe Relining
- Water Heater Repair & Installation
- Water Treatment
Anderson Shortell, Inc. Details
From the business
- Identifies as veteran-owned
Service options
- Onsite services
- Online estimates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Anderson Shortell, Inc. Photos










Anderson Shortell, Inc. Location
Anderson Shortell, Inc.
2105 Hastings Rd Office Building, Olean, NY 14760, USA
Anderson Shortell, Inc. Reviews
pricefurnacecallheatingjobtechnicianhot water tankvoicemailair conditioningquote
★ 5★ 4★ 3★ 2★ 1I have used Anderson Shortell several times over the past three years. From furnace replacement to plumbing issues they have consistently done wonderful work for me. I have always been given a quote and the work was always done in a timely and professional manner. Joe and Ron recently completed a plumbing/shower replacement for me and I am so pleased with the outcome! Thank you!
August 19 · Catherine BusbeyAfter much consideration, I’ve decided to move forward with a review of Anderson shortell inc. I called them out to come out and check my rooftop AC unit, which was not putting out any cold air. They came out within four hours looked at my unit and told me it needed to have a condenser fan motor replaced, and the coils cleaned. I okayed the work at which point they started the repair work. When they were finished cleaning the coils and replacing the condenser fan motor they also told me that it was low on refrigerant and needed 2 pounds added to the system. They billed me $2680 for the work at which time I thought it was a little excessive but paid it without hesitation. my AC worked again and that’s all that matter to me. Three days later the system stopped working so I called them back out and they told me someone would be out within four hours. No one ever showed up nor did I ever receive a call from them. Fortunately for me, the weather cooled down and I was not in need of my AC at that time. Three days later my AC unit started working on its own again. But again in 10 days, it stopped working and would no longer turn on. I called them out again and insisted they come out at which point they sent somebody out within four hours. They arrived and checked my AC system and told me that it needed a new blower motor thermostat wire and a New 75 amp fuse. This time they quoted me a price of $5084.42. Stating it would take approximately 12 hours to complete the work. Myself being a former HVAC worker knew this was an excessive price for the repairs needed. what got me upset was the fact that when they were out three weeks prior they saw the condition of my thermostat wire and failed to tell me about it and left it in a condition that would require the unit to fail again at some point in the near future Telling me they knew it would fail and I would have to call them back for another service call which is totally unacceptable. That should’ve been taken care of on the first visit when such an obvious problem would result in my AC unit failing again. I told them not to come back and that I would come out of retirement to make my own repairs. Total parts were $2100 for the blower fan motor thermostat wire and 70 amp fuse. They were going to charge me nearly $3000 for labor alone and told me it would take up to 12 hours to complete. I completed it in one hour and 55 minutes. This company is out to scam people and are a predatory company. They pray on people when they are most vulnerable when AC units are not working and it is terribly hot and people are left with no choice but to pay whatever they’re told to pay. Fortunately for me, I had the experience to do the work myself, but there are many people who fall victim to their predatory tactics. This type of business practices are uncalled for and I just wanted to tell my story so that people understand how this company does business! I would highly suggest if you are in need of AC repair you call someone else and I understand that there are a few people around This area to do the work and that’s unfortunate. Please do not fall victim to this company and their predatory tactics. Also, it should be noted that if they come out and give you a repair estimate you will be billed outrageously. Service technician by the name of Ben came out looked at my system for no more than 30 minutes and Determined a blower fan motor was bad and gave me the estimate which was ridiculously outrageous. I decided not to go with them and do the work myself and received a bill from them For $324 for the estimate. Just be aware that if they come out to give you an estimate and you decide not to follow through with the repair, You will still get this enormous bill. I would not had a problem of paying A fair price for an estimate that took 30 minutes. $324 is not a fair estimate! People beware of their predatory business practices. Stay away from them and use someone else!
August 14 · Ubaldo De LunaAnderson Shortell is the epitome of professionalism.I had a window ac unit installed.First, Jen coordinated everything; she was wonderful, courteous, and helpful.Next, I spoke with Chris who identified, scope design, components, and specified what was to be delivered.Then, Zach installed, verified, and tested all ac features and functions.Overall, I am extremely Happy with all of their services. Everyone was friendly and courteous, and provided very fast timely services.I Highly recommend Anderson Shortell.Betty D
May 09 · Betty J Dombek (Sweet Pea)Buyer beware! Ask about their rates before hiring. Was charged 425.00 for them to use my shovel for 15 minutes, peek inside my septic tank and then told to call another company as they could not help me with my issue. Maximum time spent at my house was 30 minutes and I’m being generous with that estimate. I called the company to complain about this outrageous charge and told I should have asked about the cost before hiring and I was paying for their expert opinion and training not the time spent at my home. This call was made during normal business hours and not an emergency call or off hours. They didn’t bill me for 3 months and then put late fees on my bill but agreed to remove the late fees. Bottom line… they are the most expensive plumbing service I’ve ever experienced and have poor billing practices. You may not see a bill for months then surprise you months later. I regret not calling others in the area first.
May 28 · Brad PecherzewskiI've had Anderson Shortell check my furnace and A/C several times. Mario came Tuesday, September 9th. He was very through and also explained what he was doing to me. I appreciated his courtesy and would recommend Anderson Shortell to others.
September 10 · Sarah Lyons
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