A Torres & Torres Plumbing-Heating

- 3517 Ocean View Blvd, Glendale, CA 91208

For homeowners and businesses in the Glendale, California region, finding a reliable, versatile contractor to manage essential utility systems is key to property maintenance and peace of mind. A Torres & Torres Plumbing-Heating, also known by the name Al & Robin Torres Home Services, is a local entity providing a broad spectrum of services that encompass not only traditional plumbing but also critical heating and air conditioning (HVAC) solutions. Serving Los Angeles County from their base in Glendale, this company aims to be a single point of contact for keeping your water flowing, your drains clear, and your indoor climate perfectly controlled, year-round.

The scope of work offered by A Torres & Torres Plumbing-Heating is designed to address both minor household annoyances and major system installations. From the annoyance of a leaky faucet to the necessity of a full system upgrade, they emphasize their capability to handle complex tasks across multiple trades. This versatility is a major benefit in Southern California, where climate demands the seamless function of both heating and cooling systems throughout the year, especially with fluctuating California weather patterns. Their service commitment includes all necessary repair services to ensure system longevity and efficiency, whether it's related to the pipes, the furnace, or the air conditioner.

However, potential clients should approach this company with a strong awareness of customer feedback, which points to significant concerns regarding both scheduling reliability and high-pressure sales tactics. One customer reported a severely unprofessional business practice when a scheduled plumber failed to show up on time for a dripping faucet repair. Upon calling, the individual on the phone was "barely apologetic" and insisted on a reschedule for the next day, leading the customer to decide against using their services and leave a negative review due to the inconvenience and lack of professional accountability.

More concerning is a detailed review highlighting highly peculiar and manipulative behavior involving an $8,700 sale for a whole-house water filtration system. The customer described being rushed into signing a credit card application form for Synchrony Financial while she was in a state of shock, having recently lost her husband. The sales process, reportedly conducted by 'Mrs.' and an employee, was completed in approximately ten minutes, and the customer explicitly stated, "Please for the sake of compassion for future clients, do not repeat this kind of sale's behavior again." This review serves as a stark warning about business practices, indicating a need for extreme caution and vigilance, particularly when considering large purchases or financing options through this contractor.

On the other hand, the company has historically shown capability in handling comprehensive remodeling projects and replacing older systems. Past reviews have noted that their crew has been courteous, clean, and provided satisfactory results in major installations, such as replacing an old furnace unit when other contractors only wanted to install a whole new system. This suggests a technical competence across their multi-trade service model, which includes plumbing, heating, and other specialties like light remodeling and air conditioning.

In the Glendale community, a local contractor's reputation is built on reliability, workmanship, and ethical dealings. The strong presence of both positive service and serious sales complaints creates a crucial need for prospective clients to conduct due diligence. While the range of services—from a leaky faucet to full HVAC and remodeling—is appealing for comprehensive home care, the highly critical feedback regarding scheduling and, more seriously, sales conduct must factor heavily into a Californian’s decision-making process. Always ensure that all quotes are detailed, all financing terms are fully understood outside of the contractor's immediate presence, and that the scope of work is documented before any signatures are provided.

Ultimately, A Torres & Torres Plumbing-Heating provides a breadth of essential home services under one roof, which is often a convenience for busy Los Angeles residents. Their acceptance of credit cards further simplifies transaction processes for clients. However, the serious nature of the reported sales tactics means that potential customers should prioritize obtaining clear, pressure-free quotes and exercising their full consumer rights throughout the engagement to ensure a satisfactory and ethical service experience.

A Torres & Torres Plumbing-Heating is situated in a key part of Glendale, CA, placing them in a position to easily serve the immediate and surrounding communities in Los Angeles County. Their location in the 91208 zip code makes them a local option for residents and commercial properties in this well-established area.

The firm's physical address is:

Address: 3517 Ocean View Blvd, Glendale, CA 91208, USA

Operating under the umbrella of 'Plumber' and 'Plumbing-Heating' services, A Torres & Torres Plumbing-Heating offers a multi-faceted range of work, including but not limited to:

• Plumbing Services (General and Specialized Repair services)
• Heating System Service and Repair (HVAC)
• Air Conditioning System Service and Repair (HVAC)
• Drain Cleaning (Addressing issues like a bathtub or shower drain blockage)
• Water Heater Service and Installation (Implied through their dual service offering)
• Leaky Faucet Repair
• Toilet Running or Repair
• General and Kitchen & Bath Remodeling (Including use of sub-contractors for drywall, painting, ceramic tile, and cabinet work)

A Torres & Torres Plumbing-Heating is characterized by the following service features:

• Broad Service Scope: Offers a combination of Plumbing, Heating, Air Conditioning, and light remodeling services, allowing them to manage multiple home systems.
• Repair and Service: Provides comprehensive Repair services across all offered trades, from leaky faucets to complex HVAC issues.
• Long-Standing Operation: The business was reportedly started in 2002, suggesting over two decades of operation in the Glendale area under various names (Al & Robin Torres Home Services, Al & Robin Torres Plumbing & Heating).
• Payment Method: Accepts Credit cards for customer convenience.
• License: Holds a valid contractor license for the state of California (License # 809273).
• Remodeling Capacity: Utilizes sub-contractors for services like drywall patching, painting, ceramic tile, and cabinet work, expanding their project capabilities beyond core plumbing and HVAC.

A Torres & Torres Plumbing-Heating can be reached using the following contact details:

Address: 3517 Ocean View Blvd, Glendale, CA 91208, USA

Primary Phone: (818) 242-6636

Mobile/Alternate Phone: +1 818-242-6636 or (626) 441-4409

What is worth choosing about A Torres & Torres Plumbing-Heating, for a resident in California, is their significant breadth of technical expertise. The ability to call one local contractor for plumbing, heating, and air conditioning issues—which often arise in an interconnected fashion—offers undeniable convenience and efficiency. Their history of over twenty years in business and a valid California contractor license (License # 809273) suggests a deep-rooted presence and legal compliance within the region's service industry. Furthermore, their demonstrated ability to handle light remodeling projects, leveraging sub-contractors, positions them as a good candidate for homeowners looking for comprehensive bathroom or kitchen upgrades that involve both plumbing and structural work. However, any California consumer considering this company must exercise extreme caution regarding their business and sales practices. The serious nature of the reported high-pressure, emotionally manipulative sales tactic is a critical factor that potential customers should fully acknowledge. For those who choose to engage, it is absolutely essential to insist on written, itemized quotes; to conduct any financing review completely separate from the on-site visit; and to be firm in not being rushed into any decisions or signatures. If the customer is confident in their ability to manage the sales process strictly and needs a contractor who can address multiple home systems with a single call, A Torres & Torres Plumbing-Heating offers a practical, multi-trade solution, but this convenience must be weighed against the reported issues of sales ethics and scheduling unreliability.

A Torres & Torres Plumbing-Heating

3517 Ocean View Blvd, Glendale, CA 91208, USA