The Water Heater Guys

- 630 S Central Ave Suite B11, Marshfield, WI 54449

For homeowners and businesses across Central Wisconsin, a reliable supply of hot water is non-negotiable—especially when facing a cold Midwest winter. When your water heater breaks down, you need a specialist, and you need them fast. That's where The Water Heater Guys step in. Based in Marshfield, WI, this family-run business has carved out a reputation as the region's dedicated expert in water heating solutions, led by a professional Master Plumber, Jonathan. They understand that a malfunctioning water heater is more than an inconvenience; it is a true emergency that requires immediate, expert attention.

While their name emphasizes their specialty, The Water Heater Guys are fully licensed Master Plumbers capable of handling a variety of essential residential and commercial plumbing needs. Their commitment is rooted in providing fast, expert service, ensuring that Central Wisconsin customers—from Marshfield and Stevens Point to Plover and beyond—can count on reliable hot water and functioning water systems. The core of their philosophy revolves around transparency, quality workmanship, and responsiveness, a business model that has earned them the trust of local customers who appreciate their efficiency and upfront pricing.

By focusing on specialized services, including water heater repair, replacement, maintenance, and related water treatment systems, they ensure a level of expertise that often surpasses general plumbing contractors. This dedication allows them to offer high-quality, same-day solutions for urgent needs. The team’s professionalism, cleanliness on the job site, and ability to clearly explain complex issues make them a highly recommended service provider in the community.

Location and Accessibility

The operational base for The Water Heater Guys is strategically located to serve a wide area of Central Wisconsin, ensuring prompt service where it is needed most. Their physical address is: 630 S Central Ave Suite B11, Marshfield, WI 54449, USA.

From this central location in Marshfield, a hub of Wood County, they can efficiently dispatch their expert plumbing teams to a large service area. Public information confirms their commitment to serving numerous Central Wisconsin communities, including Stevens Point, Plover, Whiting, Amherst, and Junction City. This wide reach is crucial in a region where reliable plumbing expertise may not be readily available in every small town. Their focus is on ensuring that all customers, whether residential or commercial, receive timely, professional attention. The company emphasizes its goal to strive for service within 24 hours for all customers, and even hours for burst pipe emergencies, making their local accessibility a major selling point for those facing a sudden crisis.

Services Offered

The Water Heater Guys specialize in water systems, offering targeted, expert services for installation, repair, and maintenance. While water heaters are their core focus, their team consists of Master Plumbers who are fully equipped to handle other critical household and commercial plumbing components. Their comprehensive service list includes, but is not limited to:

• Water Heater Installation and Replacement: Full services for installing new units, including gas, electric, atmospheric, power vent, direct vent, and tankless water heaters. This includes proper disposal of old units.
• Water Heater Repair: Expert troubleshooting and repair for all types of water heater issues, such as leak repair, gas valve replacement, T&P (Temperature and Pressure) valve replacement, and thermocouple/thermopile replacement.
• Water Heater Preventative Maintenance: Essential services to extend the lifespan and efficiency of units, including water heater flushing, anode rod inspection, pressure relief valve testing, and system inspection/tune-ups.
• Emergency Water Heater Services: Providing swift, reliable 24/7 emergency response for urgent problems like rapid leak containment and critical part replacement, often with same-day solutions.
• Water Tank Installation and Repair: Servicing and installing residential and commercial water tanks, including pressure tanks, which are vital for well systems.
• Water Softener Installation and Service: Providing comprehensive residential water filtration and softener services to ensure top-quality water.
• Sump Pump Installation and Repair: Crucial services for flood prevention and basement protection, particularly in the Wisconsin climate.
• Plumbing Pipe Repair and Plumbing Leak Repair: General plumbing repairs focusing on water line issues and addressing leaks quickly to prevent water damage.
• Residential and Commercial Plumbing: General plumbing services for homes and businesses, with a specialization in water lines up to 2 inches, offering after-hours, weekend, and holiday services for commercial clients.

This highly focused yet comprehensive list ensures that customers receive specialized expertise in the areas where it is most needed, particularly for water system failures.

Features / Highlights

The reputation of The Water Heater Guys in Central Wisconsin is built on several customer-centric features and operational highlights that make them a standout choice for plumbing and water system services. These qualities align with the needs of local homeowners and business managers who value efficiency and trust.

• Master Plumber Expertise: The company is led by Master Plumber Jonathan and employs a team of experienced, licensed, and insured plumbers, ensuring all work meets the highest professional standards.
• Water Heater Specialization: With hundreds of water heaters installed in the past year alone, they possess unmatched expertise in installation, repair, and maintenance for all types and brands, including gas, electric, and tankless units.
• Commitment to Speed and Emergency Service: They strive for service within 24 hours and aim to respond to burst pipe emergencies within hours, frequently offering same-day service for urgent repairs and replacements. They are known to answer phones quickly and even offer after-hours, weekend, and holiday commercial services.
• Upfront and Transparent Pricing: Customers appreciate that they receive a quote for standard installation over the phone, with a guarantee that the total price will be communicated and approved before any non-standard work begins, eliminating 'surprises on the bill.'
• Price Match Guarantee: They offer competitive pricing, often including a price match guarantee to ensure customers receive the best value for expert service.
• High Customer Satisfaction and Professionalism: Reviewers consistently describe the technicians as knowledgeable, friendly, courteous, and very professional. They take time to explain the work clearly and answer all questions to the customer's understanding.
• Commitment to Cleanliness: Technicians take pride in their work and ensure the job site is clean after completion, removing old units and leaving the area tidier than before they arrived, as noted by satisfied customers.
• Worry-Free Warranty: All installed water heaters come with a minimum 6-year parts warranty and a 1-year labor warranty, providing peace of mind for their customers.

These features demonstrate a dedicated focus on technical specialization, speed of service, and ethical business practices, positioning them as the premier water heater and related plumbing experts in their service area.

Contact Information

For residents and commercial entities in Marshfield, Stevens Point, and across Central Wisconsin seeking expert water heater or essential plumbing services, The Water Heater Guys can be reached directly using the following information. They emphasize quick communication and a rapid response, making direct contact the best way to address urgent needs.

Address: 630 S Central Ave Suite B11, Marshfield, WI 54449, USA.

Primary Phone: (715) 348-2902.

Customers can call or text this number. The company makes a point of answering their phones quickly, even for emergencies, and maintains extended service hours, with public data indicating they are open seven days a week from 7:00 AM to 8:00 PM to accommodate the demanding schedules of their Central Wisconsin clientele.

What is Worth Choosing

Choosing The Water Heater Guys is a decision to prioritize specialized expertise, speed, and ethical service for the most critical water systems in your Wisconsin property. In the challenging climate of Central Wisconsin, where a lack of hot water is an immediate crisis, their primary value lies in their proven ability to provide same-day service for emergencies. This level of responsiveness, striving to be on-site within hours for critical leaks, is essential and often hard to find among general contractors. Their specialization—with a Master Plumber leading the team and a track record of hundreds of water heater installations annually—ensures that the diagnosis, repair, or replacement of your unit is handled with unmatched proficiency.

Beyond technical skill, the company’s transparent business model provides significant assurance. Their commitment to upfront pricing, where the final cost matches the quote, eliminates the anxiety of unexpected expenses. This honesty, combined with their courteous and educational approach—taking the time to explain the job to the customer's full understanding—builds immediate trust. Furthermore, their services extend beyond the water heater itself to other vital components like sump pumps, water softeners, and pressure tanks, making them a dedicated expert for the entire home water infrastructure.

For any Central Wisconsin resident looking for a professional, reliable, and highly efficient plumber with a core focus on ensuring continuous hot water and clean, functional water systems, The Water Heater Guys are the definitive choice. Their dedication to cleanliness, the peace of mind offered by their warranty, and their deep local service area commitment make them an invaluable partner for home and business maintenance throughout the region. When you need a fast, reliable solution that takes the worry out of your water system problems, choosing the focused expertise of The Water Heater Guys is simply the best option.

The Water Heater Guys

630 S Central Ave Suite B11, Marshfield, WI 54449, USA