River City Plumbing, LLC

- 1125 Paramount Pkwy E, Batavia, IL 60510

For residents and business owners throughout Batavia and the wider Fox Valley area in Illinois, dealing with a plumbing problem can be one of the most stressful home emergencies. Whether it is a running toilet, a clogged drain, or a complete water heater failure, swift, professional, and reliable help is essential. River City Plumbing, LLC, centrally located in Batavia, is a dedicated local plumbing specialist that has become a go-to resource for dependable and high-quality plumbing services. Founded by Jeremy Shouse, a veteran plumber with over 20 years of experience, the company operates with the core mission of providing the highest quality in plumbing services and superior customer satisfaction to the community.

The foundation of River City Plumbing’s reputation is built on reliability and technical expertise. They are equipped to handle a full spectrum of plumbing needs, from minor repairs to major renovations and emergency situations. The company takes pride in its modern approach to customer service, utilizing tools like text alerts with a plumber’s picture and estimated arrival time—a feature highly praised by customers for adding peace of mind and professionalism. This focus on communication ensures that when you call with a plumbing issue, you are not left waiting or guessing. The speed of their service is often noted; for instance, customers have reported receiving help exceptionally quickly, even for severe issues like sewer waste backing up into a bathtub, with a technician arriving within minutes. This rapid response is critical, especially when the integrity of your home’s systems is at risk.

As an Illinois-based contractor, River City Plumbing understands the regional plumbing challenges, particularly those related to basements and sewer systems. They are experts in protecting homes from water damage, offering complete Sump Pump Systems, Ejector Pumps, and vital Battery Back-Up Sump Pump Systems. These preventative measures are paramount for homeowners in the Midwest, where heavy rains and seasonal weather can quickly lead to basement flooding and costly damage. Beyond preventative maintenance, they excel at diagnostics and resolution for the most stubborn issues. Their advanced services include Sewer Rodding and using camera technology to investigate blockages, which allowed one customer to clearly identify and resolve a root problem in an older house, along with receiving a suggested yearly treatment to prevent recurrence. This combination of repair and long-term preventative advice is what makes them a truly valuable local partner.

River City Plumbing, LLC holds an Illinois Plumbing Contractor License (#055-044292) and is recognized as a BBB Accredited Business with an A+ rating, reflecting their commitment to integrity and quality work. They provide service for both commercial and residential customers, handling all phases of a property's plumbing life cycle, from new construction planning to complex repairs in historic homes. Their comprehensive offerings also extend to installation and repair of modern convenience systems like Tankless Water Heaters, Reverse Osmosis Systems, and full remodeling services for Kitchen and Basement Bathrooms. The ability to trust one licensed contractor for such a diverse range of services simplifies the process for Illinois home and business owners.

Location and Accessibility

River City Plumbing, LLC is situated in a strategic location within Batavia, IL, which allows them to efficiently serve the Fox Valley Area, including nearby communities like Geneva and St. Charles. Their established local presence ensures prompt service calls for scheduled work and emergencies.

The primary address for their operations is:

1125 Paramount Pkwy E, Batavia, IL 60510, USA

The company maintains convenient operating hours for non-emergency services and appointments:

• Monday – Friday: 7:00 AM – 5:00 PM
• Saturday: 8:00 AM – 4:00 PM
• Sunday: Closed

Importantly, River City Plumbing, LLC offers Emergency Services with limited after-hours availability. While standard business hours apply for general operations, they advise customers to call their phone number for urgent needs, demonstrating a commitment to helping the community through critical plumbing situations outside of the standard weekday schedule.

Services Offered

As a full-service plumbing specialist and repair provider, River City Plumbing, LLC handles a comprehensive list of tasks for residential and commercial properties:

• Emergency and Diagnostic Services: Emergency Services, Gas Leak Detection And Repair, Plumbing Leak Detection and repair, Sewer Rodding, and camera-based Smoke Tests (for odor detection).
• Water Heater and Tankless Systems: Water heater installation and repair, including installation of new water heaters and Tankless Water Heaters.
• Drain and Sewer Management: Drain cleaning, Sewer repair, and clearing blockages in drain lines and pipes.
• Sump and Ejector Systems: Full service for Sump Pump Systems, Sump pump installation and repair, Ejector Pumps, and essential Battery Back-Up Sump Pump Systems.
• Fixtures and Piping: Faucet installation and repair, Toilet installation and repair (including a running toilet), Tubs And Showers service, Garbage disposal installation and repair, and Piping Replacements.
• Advanced Water Systems: Installation of Reverse Osmosis Systems and Water Softener Systems for improved water quality.
• Remodeling and Special Projects: Plumbing for Remodels, including Basement Bathrooms, Steam Showers, and all associated plumbing needs for Tubs and Showers.
• Outdoor and Utility Plumbing: Outdoor plumbing system repair, service for Lawn Faucets, and hookups for appliances like the Washing Machine.
• Preventative Care: Routine Plumbing Inspections and Preventative Maintenance advice to avoid future issues.

Features / Highlights

River City Plumbing, LLC provides a superior customer experience through several key features:

• Highly Experienced Leadership: Founded by Jeremy Shouse, a 20+ year plumbing veteran and former co-owner of Old World Plumbing.
• Exceptional Communication Technology: Utilizes text alerts with technician pictures and real-time arrival updates, enhancing customer convenience and security.
• Rapid Emergency Response: Noted by customers for extremely fast call-out times, often arriving within 20 minutes for severe emergencies.
• Comprehensive Customer Care: Technicians like Karl are known for being personable, knowledgeable, and providing follow-up communication to ensure satisfaction.
• Advanced Solutions: Expertise in essential Illinois home protection systems, including Battery Back-Up Sump Pump Systems and in-depth Sewer Rodding with camera technology.
• Payment Flexibility: Accepts Credit cards and modern NFC mobile payments, making transactions quick and easy.
• Strong Local Recommendation: Highly recommended by other local businesses and recognized for professionalism and quality work in communities like Batavia, St. Charles, and Geneva.

Contact Information

If you are in the Fox Valley area and require expert plumbing services, you can contact River City Plumbing, LLC using the following information:

Address: 1125 Paramount Pkwy E, Batavia, IL 60510, USA

Phone: (630) 429-8704

Mobile Phone: +1 630-429-8704 (Also supports text for efficient communication)

What is Worth Choosing

Choosing River City Plumbing, LLC means relying on a local, trusted company that truly understands the plumbing needs of the Fox Valley community. Their commitment to customer experience goes above and beyond, as evidenced by features like timely text alerts and dedicated personnel. Customers frequently commend their team members for being "extremely polite and professional" and for doing "the job right" in a timely manner. The high quality of service, coupled with competitive, affordable rates, makes them a practical choice for both urgent repairs and planned system installations, such as water heaters or complex reverse osmosis systems. The personal touch, like follow-up calls to check on service satisfaction—a rarity in the service industry—reinforces the feeling that you are being served by neighbors, as one customer noted, reflecting the friendly nature of the Midwest. For reliable expertise, superior communication, and a long-term plumbing partner in Illinois, River City Plumbing, LLC comes highly recommended and is a company you can trust to keep your water running smoothly.

River City Plumbing, LLC

1125 Paramount Pkwy E, Batavia, IL 60510, USA