River City Plumbing, LLC Introduce
For residents and business owners throughout Batavia and the wider Fox Valley area in Illinois, dealing with a plumbing problem can be one of the most stressful home emergencies. Whether it is a running toilet, a clogged drain, or a complete water heater failure, swift, professional, and reliable help is essential. River City Plumbing, LLC, centrally located in Batavia, is a dedicated local plumbing specialist that has become a go-to resource for dependable and high-quality plumbing services. Founded by Jeremy Shouse, a veteran plumber with over 20 years of experience, the company operates with the core mission of providing the highest quality in plumbing services and superior customer satisfaction to the community.
The foundation of River City Plumbing’s reputation is built on reliability and technical expertise. They are equipped to handle a full spectrum of plumbing needs, from minor repairs to major renovations and emergency situations. The company takes pride in its modern approach to customer service, utilizing tools like text alerts with a plumber’s picture and estimated arrival time—a feature highly praised by customers for adding peace of mind and professionalism. This focus on communication ensures that when you call with a plumbing issue, you are not left waiting or guessing. The speed of their service is often noted; for instance, customers have reported receiving help exceptionally quickly, even for severe issues like sewer waste backing up into a bathtub, with a technician arriving within minutes. This rapid response is critical, especially when the integrity of your home’s systems is at risk.
As an Illinois-based contractor, River City Plumbing understands the regional plumbing challenges, particularly those related to basements and sewer systems. They are experts in protecting homes from water damage, offering complete Sump Pump Systems, Ejector Pumps, and vital Battery Back-Up Sump Pump Systems. These preventative measures are paramount for homeowners in the Midwest, where heavy rains and seasonal weather can quickly lead to basement flooding and costly damage. Beyond preventative maintenance, they excel at diagnostics and resolution for the most stubborn issues. Their advanced services include Sewer Rodding and using camera technology to investigate blockages, which allowed one customer to clearly identify and resolve a root problem in an older house, along with receiving a suggested yearly treatment to prevent recurrence. This combination of repair and long-term preventative advice is what makes them a truly valuable local partner.
River City Plumbing, LLC holds an Illinois Plumbing Contractor License (#055-044292) and is recognized as a BBB Accredited Business with an A+ rating, reflecting their commitment to integrity and quality work. They provide service for both commercial and residential customers, handling all phases of a property's plumbing life cycle, from new construction planning to complex repairs in historic homes. Their comprehensive offerings also extend to installation and repair of modern convenience systems like Tankless Water Heaters, Reverse Osmosis Systems, and full remodeling services for Kitchen and Basement Bathrooms. The ability to trust one licensed contractor for such a diverse range of services simplifies the process for Illinois home and business owners.
Location and Accessibility
River City Plumbing, LLC is situated in a strategic location within Batavia, IL, which allows them to efficiently serve the Fox Valley Area, including nearby communities like Geneva and St. Charles. Their established local presence ensures prompt service calls for scheduled work and emergencies.
The primary address for their operations is:
1125 Paramount Pkwy E, Batavia, IL 60510, USA
The company maintains convenient operating hours for non-emergency services and appointments:
- Monday – Friday: 7:00 AM – 5:00 PM
- Saturday: 8:00 AM – 4:00 PM
- Sunday: Closed
Importantly, River City Plumbing, LLC offers Emergency Services with limited after-hours availability. While standard business hours apply for general operations, they advise customers to call their phone number for urgent needs, demonstrating a commitment to helping the community through critical plumbing situations outside of the standard weekday schedule.
Services Offered
As a full-service plumbing specialist and repair provider, River City Plumbing, LLC handles a comprehensive list of tasks for residential and commercial properties:
- Emergency and Diagnostic Services: Emergency Services, Gas Leak Detection And Repair, Plumbing Leak Detection and repair, Sewer Rodding, and camera-based Smoke Tests (for odor detection).
- Water Heater and Tankless Systems: Water heater installation and repair, including installation of new water heaters and Tankless Water Heaters.
- Drain and Sewer Management: Drain cleaning, Sewer repair, and clearing blockages in drain lines and pipes.
- Sump and Ejector Systems: Full service for Sump Pump Systems, Sump pump installation and repair, Ejector Pumps, and essential Battery Back-Up Sump Pump Systems.
- Fixtures and Piping: Faucet installation and repair, Toilet installation and repair (including a running toilet), Tubs And Showers service, Garbage disposal installation and repair, and Piping Replacements.
- Advanced Water Systems: Installation of Reverse Osmosis Systems and Water Softener Systems for improved water quality.
- Remodeling and Special Projects: Plumbing for Remodels, including Basement Bathrooms, Steam Showers, and all associated plumbing needs for Tubs and Showers.
- Outdoor and Utility Plumbing: Outdoor plumbing system repair, service for Lawn Faucets, and hookups for appliances like the Washing Machine.
- Preventative Care: Routine Plumbing Inspections and Preventative Maintenance advice to avoid future issues.
Features / Highlights
River City Plumbing, LLC provides a superior customer experience through several key features:
- Highly Experienced Leadership: Founded by Jeremy Shouse, a 20+ year plumbing veteran and former co-owner of Old World Plumbing.
- Exceptional Communication Technology: Utilizes text alerts with technician pictures and real-time arrival updates, enhancing customer convenience and security.
- Rapid Emergency Response: Noted by customers for extremely fast call-out times, often arriving within 20 minutes for severe emergencies.
- Comprehensive Customer Care: Technicians like Karl are known for being personable, knowledgeable, and providing follow-up communication to ensure satisfaction.
- Advanced Solutions: Expertise in essential Illinois home protection systems, including Battery Back-Up Sump Pump Systems and in-depth Sewer Rodding with camera technology.
- Payment Flexibility: Accepts Credit cards and modern NFC mobile payments, making transactions quick and easy.
- Strong Local Recommendation: Highly recommended by other local businesses and recognized for professionalism and quality work in communities like Batavia, St. Charles, and Geneva.
Contact Information
If you are in the Fox Valley area and require expert plumbing services, you can contact River City Plumbing, LLC using the following information:
Address: 1125 Paramount Pkwy E, Batavia, IL 60510, USA
Phone: (630) 429-8704
Mobile Phone: +1 630-429-8704 (Also supports text for efficient communication)
What is Worth Choosing
Choosing River City Plumbing, LLC means relying on a local, trusted company that truly understands the plumbing needs of the Fox Valley community. Their commitment to customer experience goes above and beyond, as evidenced by features like timely text alerts and dedicated personnel. Customers frequently commend their team members for being "extremely polite and professional" and for doing "the job right" in a timely manner. The high quality of service, coupled with competitive, affordable rates, makes them a practical choice for both urgent repairs and planned system installations, such as water heaters or complex reverse osmosis systems. The personal touch, like follow-up calls to check on service satisfaction—a rarity in the service industry—reinforces the feeling that you are being served by neighbors, as one customer noted, reflecting the friendly nature of the Midwest. For reliable expertise, superior communication, and a long-term plumbing partner in Illinois, River City Plumbing, LLC comes highly recommended and is a company you can trust to keep your water running smoothly.
River City Plumbing, LLC Pipe
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Basement Bathrooms
- Battery Back-Up Sump Pump Systems
- City Services
- Drain Cleaning
- Ejector Pumps
- Emergency Services
- Garbage Disposals
- Gas Leak Detection And Repair
- Hours Plumbing
- Lawn Faucets
- Leaking Pipes
- New Water Heater
- Our Plumbing Services
- Piping Replacements
- Plumbing Contractor
- Plumbing Issues
- Plumbing Needs
- Plumbing Repairs
- Plumbing Specialist
- Preventative Maintenance
- Remodels
River City Plumbing can handle the plumbing portion of your kitchen or bath upgrade even breaking up your concrete floor to add a basement bathroom. We have long standing relationships with other trades that we can refer to complete your project from start to finish!
- Reverse Osmosis Systems
- Running Toilet
- Sewer Rodding
- Smoke Tests
- Steam Showers
- Sump Pump Repair
- Sump Pump Systems
- System Installed
- Tankless Water Heaters
- Tubs And Showers
- Washing Machine
- Water Softener System Installed
- Water Softener Systems
- Water Supply
- Your Plumbing
River City Plumbing, LLC Details
Offerings
- Repair services
Payments
- Credit cards
- NFC mobile payments
- Credit cards
River City Plumbing, LLC Photos










River City Plumbing, LLC Location
River City Plumbing, LLC
1125 Paramount Pkwy E, Batavia, IL 60510, USA
River City Plumbing, LLC Reviews
basementquestionshomeprojectsump pumptankless heaterwellRCPbackflowcrew
★ 5★ 4★ 3★ 2★ 1Thank you to Karl who was extremely attentive when I was looking for a plumber for a broken clean out. I truly like that he called and there was an option to text for further communication. He sent Jake and another coworker out first thing in the morning. The text alert with the plumber’s picture and arrival time is also a nice feature. Jake and coworker were extremely polite and professional. They were in and out in 20 minutes. They did the job right. This company came highly recommended from another local plumbing company. I will absolutely recommend this company to anyone in need of plumbing services. Riverside plumbing saved the day! 😊🙏🏼(I was not able to do a second review for a different service)Thank you to Karl once again for coming out to the house yesterday and clearing the blockage that had sewer waste backing up into the bathtub. I called Karl and he was at the house in 20minutes. Extremely personable and knowledgeable. I needed a few laughs after the mess I had been dealing with. I’m glad I went with his advice to have the camera go through the line. Roots in the pipe were a big part of the problem. He suggested a treatment to do yearly to help prevent them from coming back. I am new to the area and have an older house. I knew eventually, I would need a good plumber. I highly recommend Riverside Plumbing. They are professional and get the job done right. They aren’t just a company that forgets once they finish. I received a kind voicemail from Karl, following up to see if everything is going well. That is a first. My partner said folks are very friendly in the Midwest. She was right! Thanks again Karl! We will be a customer for life!
August 27 · Carly M.Our water heater went out and we needed help asap. River City was fast, efficient, respectful, and affordable. They were out the very next morning and we were good to go! Highly recommend River City for any of your plumbing needs.
October 08 · Stefanie DurhamThis was my first time using River City Plumbing. Our basement flooded twice and needed to replace our sump pump. It was 22yrs old and needed to be replaced. Jake and Thomas completed the assessment explaining what failed causing the flood. They both came back to replace it. They were very knowledgeable and friendly. Had a pleasant experience, answered all my questions while also making sure I understood how the system operated and what to expect. I would definitely recommend them and use them again! Great service and passionate about their profession.
August 26 · Tiffany LuzadderThe techs, Mr. Jake and Thomas came and removed the old water heater and installed the new on in an hour and a half time. They did an amazing job very neatly and clean. They were great.Th A know you guys.
August 06 · Mathew KarottuYour two techs were on time. They assessed the problem with my toliet and installed all the necessary parts that need to be replaced . I was very happy with the service and they spent the time with me and went over the diagnostic and answered all my questions . When it came to pricing they were very accommodating. Heather in the office was so helpful go over my payment options and was able to work with me . Thanks for a job well done. I have used River City Plumbing on another occasions and we’ve always been impressed with the job . Your techs are very knowledgeable very pleasant and efficient . I will definitely call you again when the need a rises on my next project .
September 16 · Carol Milke
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