Richards Plumbing & Heating Introduce
For Central Wisconsin residents in the Stevens Point area, securing reliable, professional service for both plumbing and crucial heating systems is a necessity, not a luxury. Operating from its location on WI-66, Richards Plumbing & Heating presents itself as a contractor specializing in essential home systems. The company falls under the general classification of a "Plumber," but its comprehensive offerings clearly extend into the vital area of heating and HVAC (Heating, Ventilation, and Air Conditioning) contracting, a dual focus that is highly relevant to properties across the often-cold Wisconsin landscape. Their business is positioned to handle both fundamental plumbing issues, offering various "Repair services," and installation work related to new construction and remodeling.
The company’s ability to address both water-related issues—such as pipe repairs and water heater work—and gas-powered or forced-air heating installations positions them as a versatile contractor for significant home projects. Based on available public data, Richards Plumbing & Heating has been associated with large-scale projects, including "Additions and Remodels" and new furnace installations. However, potential customers should be aware that customer feedback highlights areas where service could be improved, specifically concerning responsiveness, pricing transparency, and the critical importance of job completion and safety checks, particularly relating to gas system installations.
Richards Plumbing & Heating is conveniently situated at 5368 WI-66, Stevens Point, WI 54482, USA. This main road location offers excellent accessibility for service calls throughout Stevens Point, Plover, and the surrounding areas within Portage County. For local users, the address signifies a business rooted in the community, providing accessibility for both scheduled service appointments and drop-in consultations, although it is advisable to call ahead given the feedback on responsiveness. The strategic location along a key Wisconsin state highway facilitates travel to various project sites, whether they are focused on residential plumbing repairs or larger, complex commercial or remodeling jobs.
Their focus on serving the Central Wisconsin area means they are familiar with the local building codes, unique infrastructure challenges, and the demands placed on plumbing and heating systems by the Wisconsin climate. However, customers are advised to utilize the provided telephone numbers to confirm service availability and scheduling, ensuring that urgent needs are acknowledged promptly.
Richards Plumbing & Heating offers a wide range of services spanning general plumbing, heating, and construction-related work, positioning them as a multi-trade contractor. Their explicit and implied service offerings include:
- General Plumbing Services: Basic "Plumber" functions, covering routine installations, maintenance, and "Repair services" for fixtures, faucets, and general water lines.
- Water Heater Services: Repair, replacement, and installation of various types of water heaters, ensuring a reliable supply of hot water for Wisconsin homes.
- Pipe Repair and Maintenance: Addressing various leaks, breaks, and routine maintenance of residential piping systems, including specialized services like "Pipe Repair" and potentially Catch Basin Repair.
- Heating and HVAC Services: As "Heating Contractors," they handle the installation and maintenance of residential heating systems, including furnace installation, replacements, and services related to natural gas connections.
- New Construction Plumbing and Heating: Providing rough-in and finish plumbing services for new homes or commercial buildings, often involving complex system design and installation.
- Home Additions and Remodels: Integrating new plumbing, heating, and ductwork systems into significant home renovation projects, such as "Room Additions" and "Home Additions," requiring comprehensive trade coordination.
- Specialized Systems: Potential expertise in components like "Water Well Drilling" and plumbing/heating solutions related to specialized systems, such as geothermal heating, depending on the project scope.
Richards Plumbing & Heating’s primary features revolve around their comprehensive skill set in combining plumbing with heating services, a highly practical offering in Wisconsin. Key highlights include:
- Dual-Trade Expertise: The combination of a certified "Plumber" and "Heating Contractors" under one roof provides a convenient option for homeowners undertaking major renovation or new construction projects that require simultaneous work on both systems.
- Experience in Large Projects: They have experience managing the complexities of "Additions and Remodels," suggesting capability in high-value, long-term construction projects rather than just simple service calls.
- Local Wisconsin Licensing: The company is licensed in the State of Wisconsin, a mandatory requirement that assures compliance with state regulations and standards for professional trades.
- Core Repair Services: They provide essential "Repair services," ensuring that existing systems can be fixed effectively rather than immediately requiring expensive replacements.
- Residential and Commercial Capabilities: Their range of services suggests an ability to handle the needs of both residential homeowners and commercial clients in Central Wisconsin.
To reach Richards Plumbing & Heating for scheduling service or to inquire about their "Repair services" and installation capabilities, customers can use the following contact information:
Address: 5368 WI-66, Stevens Point, WI 54482, USA
Primary Phone: (715) 344-7989
Mobile Phone: +1 715-344-7989
Prospective customers are encouraged to use both the primary and mobile numbers due to reported issues with contact and follow-up.
When selecting a contractor for complex home renovations or new system installations in Stevens Point, the integrated expertise of Richards Plumbing & Heating in both plumbing and heating systems is a clear advantage. For projects involving major structural changes or system upgrades, having a single contractor capable of handling the entire scope of water and thermal systems can simplify coordination and reduce project timelines. Their experience with "Additions and Remodels" highlights a capacity for detailed, comprehensive work.
However, users must weigh the scope of services against the critical feedback regarding customer service and professionalism. The reports of poor communication, failure to return calls, and significantly high charges compared to competitors are serious considerations. Most critically, the reported safety lapse involving a gas leak on a recently installed furnace underscores the non-negotiable importance of contractor diligence and adherence to safety protocols, such as pressure testing. While the company offers a valuable dual-trade service, potential clients should establish clear expectations for responsiveness, request a detailed breakdown of costs upfront to assess value, and diligently verify that all required safety checks and inspections are completed and documented before final payment. For simpler service calls requiring immediate attention, customers may find better value and faster response times elsewhere, but for complex, long-term construction projects where dual expertise is needed, Richards Plumbing & Heating's technical scope remains a defining factor.
Richards Plumbing & Heating Details
Offerings
- Repair services
Richards Plumbing & Heating Photos
Richards Plumbing & Heating Location
Richards Plumbing & Heating
5368 WI-66, Stevens Point, WI 54482, USA
Richards Plumbing & Heating Reviews
Horrible customer service, tried calling him 3 times. Never returned a phone call. The biggest issue is, we purchased a new house that Richard's plumbing and Heating put the furnace in. Since he never returned a phone call I contacted another company to finish the job he started. What they found was a gas leak. The company I contracted stated that it was so loose that they could tighten the pipe by hand. Clearly Richard's didn't pressure test the system as they are required. Further more the inspection tag was still on the meter, which contractor's are supposed to remove after they pressure test the system. Do not use Richard's plumbing and heating.
September 05 · Ken SeubertFirst of all very hard to get a response from. Left messages on business phone and cell phone. Finally answered cell phone after several attempts. Calls were never returned from messages left.Statement for services was received two months after the service call. His charges were very high for compared to the other plumbing company that I have also done business with recently. He charged an hourly rate of $75 in addition to a service call of $130. The other company charged an hourly rate only, of $85. The job was done well, but the responsiveness, value, and professionalism is lacking.
February 01 · Sherma
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