Rich & Howell Plumbing LLC

- 1580 Creston St, Muskegon, MI 49442

For over 75 years, the residents and businesses of Muskegon, Michigan, have relied on Rich & Howell Plumbing LLC for comprehensive and expert plumbing services. Established as a true local institution in 1946 by Master Plumber Walter Rich and his partner, this family-owned business has deep roots in the community, providing continuous service across residential, commercial, and industrial sectors. In West Michigan, where harsh winters and varied property types demand specialized plumbing knowledge, Rich & Howell Plumbing’s decades of experience stand as a testament to their reliability and expertise.

As a full-service Plumber, the company excels in all facets of plumbing work, from simple faucet repairs to complex boiler and water heater installations. Their longevity in the industry means they are well-versed in the unique challenges of both historic Muskegon homes and modern commercial developments. The current operation, run by the founder's daughter and grandson, ensures that the deep institutional knowledge and commitment to quality customer service are passed down through the generations, maintaining a strong, community-focused approach.

Customer feedback frequently highlights the company’s promptness and problem-solving skills, which are invaluable during a plumbing emergency. One satisfied customer noted, "We decided to call after our own troubleshooting fail! Not only did he show up same day, but he knew how to fix it within minutes. So happy to have such a great resource for future needs! Thank you 😊" This immediate and efficient resolution of complex issues is a hallmark of their professional service. Furthermore, a long-time client, Karen Johnson, praised the consistency, stating, "I have used Rick&Howell for years. Great service and customer service. Reasonable prices." This indicates a high level of trust and loyalty built over decades of fair pricing and quality workmanship.

Beyond standard repairs, Rich & Howell Plumbing distinguishes itself with specialized certifications. They are A.S.S.E. certified to test back-flow preventing devices, an important service for ensuring the safety and purity of the public water supply, often required for commercial properties and certain residential systems in Michigan. This certification highlights their commitment to regulatory compliance and public health protection.

The company is not only a service provider but also a resource for the local community, offering counter sales for repair parts. This unique feature allows DIY homeowners and handymen to access quality components and even receive troubleshooting advice directly from the business owner, Darlene Rich Hornak, who grew up learning the business side of the company. This dual function as a full-service contractor and a local parts supplier firmly positions them as a central hub for all things plumbing in the Muskegon area.

Rich & Howell Plumbing LLC is conveniently located in the heart of Muskegon, Michigan, allowing them to dispatch teams quickly throughout the city and surrounding West Michigan communities. Their central location provides easy access to serve the plumbing needs of Muskegon County.

The official location for Rich & Howell Plumbing is:

1580 Creston St, Muskegon, MI 49442, USA

The company’s deep history and physical presence in Muskegon since 1946 assure local customers that they are dealing with a firmly established, long-term business partner, not a transient service. Their service area encompasses residential, commercial, and industrial clients throughout Muskegon and the surrounding areas.

Rich & Howell Plumbing provides a wide spectrum of residential, commercial, and industrial plumbing solutions, specializing in both new installations and critical Repair services. Their extensive service list includes, but is not limited to:

• Plumbing Fixture Installation

  Professional installation of various plumbing fixtures, including sinks, toilets, and Faucet installation, ensuring proper function and adherence to local codes.

• Plumbing Repair Services

  Comprehensive Repair services for all plumbing systems, including Faucet repair, leak detection, and general troubleshooting for residential, commercial, and industrial properties.

• Plumbing Pipe Repair and Replacement

  Expert services for minor leaks and major replacements, addressing issues with all types of lines and ensuring system integrity. This includes essential Plumbing pipe repair.

• Water Heater and Boiler Service

  Installation, maintenance, and repair of water heaters (both traditional and tankless) and boilers, crucial for comfortable Michigan living. This includes new Water heater installation.

• Back-Flow Prevention Testing

  A.S.S.E. certified testing and installation of back-flow preventing devices, a specialized service that helps protect the municipal water supply from contamination.

• General System Maintenance and Troubleshooting

  Providing service for all plumbing fixtures and hot water heating systems, alongside offering repair parts and advice at their counter sales location.

Rich & Howell Plumbing LLC distinguishes itself with several key factors that benefit its Michigan customer base:

• Deep Family History

  Continuously family-owned and operated since its founding in 1946, offering over 75 years of specialized plumbing expertise to the Muskegon area.

• A.S.S.E. Certified Expertise

  Professionally certified by the American Society of Sanitary Engineering (A.S.S.E.) to test and service back-flow preventing devices, ensuring safety and compliance.

• Diverse Service Capability

  Handling residential, commercial, and industrial plumbing and hot water heat repair and maintenance, demonstrating a versatile skill set for various property types.

• Convenient Payment Options

  Accepts modern payment methods, including Credit cards and NFC mobile payments, providing flexibility and convenience for customers.

• Prompt and Knowledgeable Service

  Customer reviews praise the technicians for showing up on the same day and quickly diagnosing and fixing problems within minutes, highlighting efficiency.

• Local Parts Counter

  Offers counter sales for repair parts and direct troubleshooting advice from the business owner, supporting both contractors and DIY customers in the community.

For any homeowner or business in Muskegon and West Michigan, choosing Rich & Howell Plumbing LLC is a decision to invest in experience, reliability, and local commitment. Their foundation, established in 1946, means they have weathered every type of plumbing challenge Michigan has to offer, from frozen pipe emergencies to complex industrial system failures. The family's enduring involvement ensures that customers are treated with the respect and fair pricing that have kept the business successful for more than seven decades. The availability of modern payment methods like Credit cards and NFC mobile payments is a significant convenience, making transactions quick and secure in the field.

The combination of their specialized skills—particularly the A.S.S.E. back-flow certification—and their deep involvement in the community via the parts counter makes them a valuable and multifaceted resource. When a plumbing crisis hits, the ability to get a technician who can "fix it within minutes" on the "same day" is priceless. Customers seeking high-quality, long-lasting repairs and installations at a reasonable rate will find Rich & Howell Plumbing LLC to be a dependable and knowledgeable service partner in the West Michigan region.

To connect with Rich & Howell Plumbing LLC for service or repair parts, please use the following contact information:

Address: 1580 Creston St, Muskegon, MI 49442, USA

Primary Phone: (231) 773-9102

Mobile Phone: +1 231-773-9102

Rich & Howell Plumbing LLC

1580 Creston St, Muskegon, MI 49442, USA