Kaleco Plumbing Introduce
Kaleco Plumbing is a trusted local 'Plumber' serving the Norwood and Greater Cincinnati, Ohio, area from their established location on Williams Avenue. This company has built a strong reputation in the community for providing professional, reliable, and high-quality 'Onsite services,' as demonstrated by the positive feedback from local customers. Established in 1996, their decades of operation show a deep familiarity with the unique plumbing needs and historical infrastructure of the Cincinnati region. They are a full-service provider, focusing on both essential 'Repair services' and fixture installations necessary for renovations and everyday maintenance.
What truly sets Kaleco Plumbing apart is their commitment to being an inclusive and welcoming service provider. The designation of being 'LGBTQ+ friendly' and having a 'Gender-neutral restroom' at their facility highlights a dedication to creating an environment where all members of the Ohio community feel comfortable and respected. This focus on inclusivity, combined with a personalized approach to customer service, often results in the strong client loyalty reflected in their reviews.
One customer, detailing a complex 'bathroom remodel,' praised the team for working "directly with us" when no contractor was involved, highlighting their flexibility and collaborative approach. This type of personalized attention is crucial for Ohio homeowners undertaking renovation projects. The customer continued, noting that Kaleco's excellent work was "an integral part of making my 20 year dream come true!" This feedback speaks volumes about their quality and dedication to ensuring customer satisfaction on large-scale projects.
The company is also recognized for its rapid and empathetic response to emergencies, even during challenging times. Another review noted a "water issue over the holiday season" where Kaleco was "very nice to come over on short notice" and completed the job a couple of days later. They were described as "nice, prompt, and extremely reasonable with what they charged," a combination of qualities—speed, professionalism, and fair pricing—that is highly valued by local users facing unexpected plumbing crises.
While their core listed services focus on common residential needs—'Faucet repair,' 'Toilet installation,' and 'Water heater installation'—their involvement in full 'bathroom remodel' plumbing suggests a much wider skill set that encompasses pipework, fixture placement, and complex system configuration, suitable for a variety of residential and light commercial needs across the Ohio region.
Location and Accessibility
Kaleco Plumbing is strategically located in Norwood, a neighborhood of Cincinnati, giving them a central base from which to serve a broad swathe of Southwestern Ohio. Their physical address is a key indicator of their local commitment and ability to provide timely 'Onsite services' to both residential and commercial properties within the metropolitan area.
Address: 2437 Williams Ave, Norwood, OH 45212, USA
Accessibility: The Norwood location places them near major roadways, allowing their plumbers to quickly reach customers throughout Hamilton County, including Cincinnati, as well as surrounding counties in the service area.
This accessibility is vital for minimizing wait times for 'Repair services' and enabling prompt responses to emergency calls, a significant factor for homeowners and businesses in a densely populated region like Cincinnati.
Services Offered
Kaleco Plumbing specializes in key 'Plumber' services that are essential for maintaining the comfort and function of homes and small businesses in the Ohio area. Their service list, combined with customer reviews, indicates a focus on essential installations and comprehensive 'Repair services':
Water Heater Installation: Professional installation and replacement of water heating units, ensuring reliable hot water supply for residential and commercial customers.
Water Heater Repair Services: Comprehensive 'Repair services' for existing water heaters to address issues like leaks, insufficient heating, or total system failure.
Faucet Repair: Expertise in fixing leaky or malfunctioning faucets in kitchens, bathrooms, and utility areas, preventing water waste and property damage.
Faucet Installation and Replacement: New installation or replacement of all types of faucets and fixtures, often part of renovation or upgrade projects.
Toilet Installation: Expert installation and replacement of 'Water closets,' crucial for bathroom remodels or upgrading older, inefficient units.
Residential and Commercial Repair Services: General 'Repair services' covering common plumbing issues like leaks, clogs, pipe damage, and running toilets.
Plumbing for Remodels: Demonstrated capability to execute the complex plumbing requirements for projects like full 'bathroom remodel,' working directly with clients or alongside other trades.
Emergency Repair: Ability to provide 'Onsite services' on short notice, even during holidays, for urgent water-related issues, as noted in customer feedback.
Features / Highlights
The firm's notable features emphasize their service quality, reliability, and community-minded values:
LGBTQ+ Friendly Environment: Explicitly welcoming to the LGBTQ+ 'Crowd,' prioritizing an inclusive and respectful service experience for all Ohio residents.
Gender-Neutral Facilities: Maintains a 'Gender-neutral restroom' at their location, further reinforcing their commitment to diversity and inclusion in their business 'Amenities.'
Prompt and Reasonable Service: Highly praised in customer testimonials for being "prompt" and "extremely reasonable with what they charged," a key combination for quality 'Repair services.'
Onsite Services: Offers direct 'Onsite services' to homes and businesses, ensuring convenience and minimizing disruption for the customer.
Remodel Expertise: Proven experience working closely with homeowners on complex projects like a "bathroom remodel," demonstrating flexibility and high-quality workmanship in renovation plumbing.
Reliability and Longevity: Operating since 1996, providing long-standing, dependable plumbing solutions to the Greater Cincinnati and Norwood communities.
Professional and Pleasant Team: Consistently described as "reliable and pleasant to work with" and "nice," confirming a high standard for customer interaction.
Contact Information
For scheduling 'Onsite services,' obtaining assistance with a 'Water heater installation,' or requesting urgent 'Repair services' in the Cincinnati area:
Address: 2437 Williams Ave, Norwood, OH 45212, USA
Phone: (513) 351-0333
Mobile Phone: +1 513-351-0333
What is Worth Choosing Kaleco Plumbing
Choosing Kaleco Plumbing is about selecting a local service partner that combines technical excellence with a strong commitment to community values and customer satisfaction. For residents of Norwood and the surrounding Cincinnati area in Ohio, their two decades of expertise in handling everything from simple 'Faucet repair' to detailed 'Water heater installation' and extensive 'bathroom remodel' plumbing makes them a versatile and reliable choice.
What truly elevates Kaleco is their demonstrated human touch. They are an 'LGBTQ+ friendly' business that actively fosters an inclusive environment, ensuring every customer feels respected and comfortable. Their friendly and pleasant demeanor, as repeatedly highlighted in reviews, means that stressful plumbing emergencies are managed with professionalism and courtesy, and their pricing is consistently cited as "extremely reasonable." This is a significant factor for any Ohio homeowner looking for trustworthy, transparent service.
Furthermore, their willingness to work directly with clients on major renovations, providing "excellent work" even without a general contractor, showcases a level of flexibility and dedication that is invaluable for achieving specific project goals. Whether you need a simple 'Toilet installation,' complex remodel support, or prompt 'Repair services' during a holiday, Kaleco Plumbing stands out as a highly-rated, locally invested, and professionally competent 'Plumber' for the Ohio region.
Kaleco Plumbing Services
Plumber
- Faucet repair
- Toilet installation
- Water heater installation
Kaleco Plumbing Details
Service options
- Onsite services
Offerings
- Repair services
Amenities
- Gender-neutral restroom
Crowd
- LGBTQ+ friendly
Kaleco Plumbing Photos
Kaleco Plumbing Location
Kaleco Plumbing Reviews
Just completed the plumbing of our bathroom remodel. We did not have a contractor, so they worked directly with us. They were reliable and pleasant to work with. They did excellent work and were an integral part of making my 20 year dream come true!
March 11 · Laura FergusonHad a water issue over the holiday season, Kaleco was very nice to come over on short notice to see my water issue, came back couple days later and completed the job. They were nice, prompt, and extremely reasonable with what they charged, would use them again
January 12 · RickHighly recommend never using Kaleco Plumbing. They were used by the renovation company who renovated our home and did very shoddy work. Multiple loose fittings in our home that have lead to leaks and damage, incorrect hot and cold hookups in our bathrooms and most importantly incorrect installation of our 3rd floor shower drain that has now lead to significant damage to the ceiling and wall of our 2nd floor master. We have reached out to the company multiple times to make this work right with no response. Terrible quality of work and even worse customer service.
July 16 · Hayley WullenweberKaleco completed a complete overhaul of our plumbing on our Norwood home. In fact, their business is approx. 400 ft from our home. We have had several problems with our 'new' plumbing, which by the way was nearly $10,000 in work. A fitting was not properly tightened on our sink so we unknowingly used it and let water sit on the bottom of our brand new cabinets, ruining the bottom. Also, a shower drain was not properly installed on our 3rd floor causing damage to our wall on the 2nd floor. I have contacted Kaleco and they initially sent someone out to look at the problem. The associate told me to just put a small bead of caulk around the drain that he said was not tightened down properly himself. I went ahead and tried that. 2 weeks later the leak still persisted, but they have completely ghosted us. No response or concern for our home that shares the same neighborhood as their business. I am very disappointed and now left with a very expensive repair for something that should have been fixed correctly the first time! Please consider another plumber before calling Kaleco for your next project.EDIT: In Response to the owner I would like to state the following:Yes he completed the rehab work on our home before we purchased it in 2018. It was a selling feature to us that the home had all new plumbing. We moved in and never used the 3rd floor shower because we always used the shower in the master bathroom (only 2 people living at the home). Lucky us the shower on the 2nd floor doesn't leak!! The quarantine hit and we began using the shower on the 3rd floor of our home as we were home more often. Shortly after the inaugural use of the shower (March 2020) water spots developed and we realized it was due to usage of the shower. I want to reiterate that the leaking was not due to lack of maintenance to our plumbing. The work was NEVER completed correctly in the first place. I thought plumbers were supposed to fix leaks, not start them in your house?? I'm sure that the rehab company (original purchaser of services) did not contact with you any issues because no one lived here to test out the plumbing while things were being fixed up. My old school mentality figured John may be like myself and take pride in his work. I was wrong. He is currently too busy to deal with us. He clearly didn't listen to us as well, because we never stated that this was an "emergency." We simply would like the new plumbing in our house to be installed correctly and not damage other areas of our home.In addition he ignored 3 emails from me, but posted a response to this google review within a couple hours of posting. If you were not interested in helping, just take the time to respond to my initial communications and let me know the situation.
July 16 · Andrew wullenweber
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