Grand Comfort Plumbing, Heating & Air Conditioning

- 1601 Barclay Blvd, Buffalo Grove, IL 60089

For homeowners and businesses throughout the Chicagoland area, finding a reliable, all-in-one provider for plumbing, heating, and air conditioning needs is essential. Grand Comfort Plumbing, Heating & Air Conditioning, based in Buffalo Grove, Illinois, positions itself as one such full-service solution. The company offers a wide array of services designed to keep Illinois properties comfortable, dry, and functioning smoothly throughout the harsh midwestern seasons. With a license number of IL #055-044592, they serve as a comprehensive contractor for vital home systems.

The firm's offerings span multiple critical areas, including general plumbing repairs, emergency drain and sewer services, and complete HVAC solutions from installation to maintenance and repair. This multi-faceted expertise aims to streamline the process for property owners, allowing them to rely on a single source for some of the most complex and urgent home and business maintenance issues. The company emphasizes a commitment to a wide service area, ensuring that residents across the greater Chicagoland region can access their professional services. This dedication to serving the local community across various needs is a key aspect of their business model.

Customer experiences with Grand Comfort Plumbing, Heating & Air Conditioning are varied, reflecting the diverse range of services they perform. On one hand, the company has received positive recognition for knowledgeable technicians, timely arrivals, and professional work, particularly in drain clearing and up-front pricing for major projects like sewer main replacement. Several reviewers have praised the professionalism, friendly demeanor, and overall quality of the service provided by specific technicians. The business is also noted as being a BBB A+ Accredited Business, a status that indicates a commitment to good faith efforts to resolve consumer complaints.

Conversely, customer feedback also highlights significant challenges with scheduling, communication, and project completion consistency. Reports from some clients describe issues such as technicians not keeping appointments, delays in service, a lack of follow-up on contracted work, and concerns over the quality and adherence to proper installation codes for complex projects like new AC unit installation. Pricing has also been a point of contention, with some customers feeling the costs for standard services like drain clearing were excessive compared to other local companies. As a prospective customer, reviewing the full scope of customer feedback is always recommended to form a complete picture of service reliability and quality.

Regardless of the service needed—from a minor faucet repair to a complete furnace or AC replacement—Grand Comfort aims to be a single point of contact for the essential systems that ensure a home’s comfort and habitability in the challenging Illinois climate. Their business model centers on the promise of highly-skilled professionals handling a breadth of complex tasks.

The company's stated operating hours reflect a dedication to being available when service is most needed. While specific daily hours may vary by search source, indications suggest the company strives for extended hours of service:

• Monday: 7:00 AM CST – 10:00 PM CST
• Tuesday: 7:00 AM CST – 10:00 PM CST
• Wednesday: 7:00 AM CST – 10:00 PM CST
• Thursday: 7:00 AM CST – 10:00 PM CST
• Friday: 7:00 AM CST – 10:00 PM CST
• Saturday: 8:00 AM CST – 7:00 PM CST
• Sunday: 8:00 AM CST – 7:00 PM CST

It is also important to note that 24/7 Emergency Service is a prominent feature of their HVAC offerings, emphasizing availability for urgent issues outside of standard hours, which is a critical need for Illinois residents, especially during severe weather.

The company’s broad service offerings cover virtually every mechanical system within a residential or commercial property. This extensive list is broken down into specific categories of expertise.

The core of their work is focused on three main service types: Plumbing, Heating/Cooling (HVAC), and foundational maintenance like Sewer and Waterproofing.

• Plumbing Services:
  • Drain cleaning, including sewer line cleaning and rodding
  • Sewer repair, replacement, and servicing
  • Plumbing leak detection and pipe repair
  • Water heater installation and repair
  • Installation and repair of fixtures (faucets, toilets, showers, garbage disposals)
  • Sump pump repair and replacement
  • Outdoor plumbing system repair
  • 24 Hour Emergency plumbing service
• Heating & Air Conditioning (HVAC) Services:
  • AC Installation and Air Conditioner Replacement
  • Air Conditioner Repair and Portable A/C services
  • Furnace Repair and Furnace Replacement
  • New HVAC System Installation
  • Boiler Repair
  • Heating repair and Central Heating services
  • Thermostat installation and repair
  • Ductless heating & A/C services
• Maintenance & Cleaning Services:
  • 30+ Point Complete Air Conditioner Maintenance ($79.95)
  • 30+ Point Complete Furnace Tune-up ($79.95)
  • Annual Maintenance plans
  • HVAC duct & vent cleaning ($139.00) and Dryer Vent Cleaning ($139.00)
  • Air Filtration and Filtration Systems installation
• Sewer and Foundation Services:
  • Sewer Main Clearing and Excavation
  • Basement Waterproofing and Foundation Crack Repair
  • Interior Drain Tile System and Yard Drainage solutions

Grand Comfort highlights several features designed to appeal to local Illinois customers looking for comprehensive service and financial flexibility:

• Wide Service Area: Proudly serving homes and businesses throughout the Chicagoland area, including a long list of suburbs, demonstrating an understanding of the region's unique needs.
• BBB A+ Accreditation: The business is an accredited entity with the Better Business Bureau, holding an A+ rating.
• 24/7 Emergency Support: Availability for critical plumbing and HVAC emergencies, which is a necessity given the extreme temperature swings in Illinois.
• Financing Options: The company offers simple, hassle-free financing options, including a reported 0% for 60 months on certain services, to make major HVAC or plumbing projects easier on a customer's budget.
• Extensive Warranties: They advertise Plumbing & Sewer services with a 10 Years Warranty, offering long-term protection for certain key systems.
• Licensed Professionals: The business is registered and licensed in Illinois for plumbing, with license number #055-044592.
• Comprehensive Expertise: They function as a one-stop-shop, combining the specialties of a Plumber, Air Conditioning Contractor, Heating Contractor, Drainage Service, and Waterproofing Service.
• Online Estimates: Service options include the ability to receive online estimates, which can simplify the initial quoting process.
• Promotional Pricing: Advertised specific costs for key services like New Air Conditioner Installation ($2,395.00) and New Furnace Installation ($1,595.00), allowing customers to have a baseline for major system upgrades.

The primary physical location for Grand Comfort Plumbing, Heating & Air Conditioning is in the northern Chicago suburbs, providing a base for servicing the broader region.

Office Location: The address provided is 1601 Barclay Blvd, Buffalo Grove, IL 60089, USA. Buffalo Grove is strategically located near major suburban corridors, allowing the company to dispatch technicians efficiently across Lake and Cook counties. Their service area is extensive, explicitly mentioning towns like Arlington Heights, Barrington, Deerfield, Des Plaines, Glenview, Highland Park, Lake Forest, Mundelein, Northbrook, Palatine, Schaumburg, and many others across the greater Chicagoland area. This wide coverage ensures accessibility for a vast number of homeowners throughout the region.

As a company focused on field service, the office location serves as a central hub for logistics, administration, and potentially a warehouse for equipment and parts. For customers, the key accessibility is through their extensive dispatch network and the provided contact methods.

To schedule a service appointment, receive an estimate, or inquire about emergency repair options, prospective and current clients in Illinois can reach the company using the following details:

Address: 1601 Barclay Blvd, Buffalo Grove, IL 60089, USA

Phone Number: (847) 996-9691

For residents in the Chicagoland area, Grand Comfort Plumbing, Heating & Air Conditioning represents a single company capable of managing a wide variety of essential home services. The most compelling reason to consider them is the sheer breadth of their expertise. Instead of keeping track of separate contractors for plumbing, a new furnace, air duct cleaning, and basement waterproofing, a property owner can use Grand Comfort for all these needs. The convenience of this "one-stop-shop" model, especially when facing a home emergency, can be invaluable. The promise of 24/7 emergency service provides a necessary safety net for dealing with unexpected issues like a burst pipe or a non-functioning furnace during a severe Illinois winter.

Furthermore, the financial flexibility offered, such as various financing programs and up to a 10-year warranty on specific sewer and plumbing work, demonstrates a commitment to making large, necessary home investments more manageable and secure. While customer reviews indicate that consistency in scheduling and service execution can be variable, the company's long-standing operation in the area, their A+ BBB rating, and the proven success in delivering prompt, professional service in many instances (as documented by positive feedback on quick drain clearing and transparent pricing) suggest they remain a significant option in the local market. For complex projects where multiple trades converge, such as a major remodel or a multi-system failure, a single integrated contractor like Grand Comfort can offer distinct logistical advantages.

Grand Comfort Plumbing, Heating & Air Conditioning

1601 Barclay Blvd, Buffalo Grove, IL 60089, USA