Gibson Plumbing & Mechanical Introduce
For homeowners and businesses throughout Western Kentucky, plumbing and mechanical issues can range from a minor annoyance to a serious emergency. When you need expert, timely service in the Benton region and beyond, knowing a reliable, local contractor is essential. Gibson Plumbing & Mechanical has established itself as a multi-faceted service provider in the Kentucky area, offering specialized expertise in plumbing, remodeling, and septic system services for residential, commercial, and industrial clients.
Operating from their base in Benton, KY, this company provides a broad spectrum of critical services designed to keep Kentucky properties running smoothly. From routine maintenance to complex system installations and emergency fixes, their goal is to offer comprehensive mechanical solutions. Their dedication to a wide service area, which includes Marshall, Lyon, Graves, McCraken, and Calloway counties, ensures that numerous communities across Western Kentucky have access to professional help when they need it most.
While the company aims for professional, high-quality results, as noted in customer feedback, experiences can vary. One customer praised the quick, knowledgeable, and courteous septic tank replacement service, highlighting that the job was completed excellently and the cost was reasonable. However, another customer shared a contrasting experience, advising caution due to a quotation that they felt was excessive and involved suggesting a full water heater replacement when a warrantied part repair was possible, which they successfully completed themselves. These varied accounts underscore the importance for any Kentucky resident to be vigilant, seek transparent pricing, and potentially obtain a second opinion when dealing with major repairs or replacements, regardless of the service provider.
The firm positions itself as more than just a plumber; it acts as a comprehensive mechanical contractor, capable of tackling jobs that cross over into heating, air conditioning, and remodeling, making it a potentially valuable resource for large-scale property improvements or complex industrial maintenance needs in Kentucky.
Gibson Plumbing & Mechanical is centrally located to serve its extensive Western Kentucky client base. The physical address is readily available for clients, ensuring they know exactly where the business is situated and where to direct correspondence or visits, if required.
Location Details:
Address: 5464 US-641, Benton, KY 42025, USA
In terms of physical access for clients, the facility includes a Wheelchair accessible entrance, demonstrating a commitment to serving all members of the Kentucky community. This detail is crucial for local users needing to visit the premises for consultation or payment. The company also accepts Credit cards, providing flexible and convenient payment options for both emergency and scheduled services across the Kentucky region.
Gibson Plumbing & Mechanical provides a wide array of residential, commercial, and industrial services, covering everything from simple repairs to large-scale mechanical projects. Their offerings are comprehensive, addressing nearly every facet of a property’s water, waste, and mechanical systems.
Key services available to Kentucky residents and businesses include:
- 24 Hour Emergency Service: Immediate assistance for urgent plumbing crises.
- Faucet installation and Faucet repair
- Plumbing leak detection and Plumbing pipe repair
- Toilet installation and Toilet repair
- Shower installation
- Water heater installation, including Tankless Water Heaters, and Water heater repair
- Sewer repair and Sewer Lines services
- Septic Tanks And Systems installation and service
- General Plumbing for Residential, Commercial, and Industrial properties
- Gas Lines and Compressed Air Lines
- Building Automation and Process Piping
- Backflow Prevention installation and testing
- Grease Traps maintenance
- Recirculating Pumps and Refrigeration Service
- Storm Sewer and Roof Drains work
- Video Inspections for diagnostics
- Water Filtration systems
In addition to core plumbing, they offer remodeling services, specializing in:
- Bathroom And Kitchen Remodeling
- Complete Bathroom Remodels
The company highlights several features that make them a prominent choice for mechanical and plumbing needs throughout Western Kentucky:
- Broad Service Scope: They serve Residential, Commercial, and Industrial clients, indicating the capability to handle jobs of varying complexity and scale, which is a significant advantage for a regional contractor in Kentucky.
- 24-Hour Availability: Offering 24 Hour Emergency Service ensures that Kentucky residents are not left stranded during catastrophic system failures at any time of day or night.
- Versatility: Classification as a Plumber, Remodeler, and Septic system service provider means they can handle multi-faceted projects, from fixing a leak to entirely remodeling a kitchen or installing a new septic field.
- Diagnostic Capability: The use of Video Inspections for sewer and drain lines allows for non-invasive, accurate diagnosis of blockages and damage, saving time and money for the customer.
- Accessibility: The facility features a Wheelchair accessible entrance.
Residents and businesses in Kentucky can contact Gibson Plumbing & Mechanical using the following information:
Address: 5464 US-641, Benton, KY 42025, USA
Phone: (270) 527-1315
Mobile Phone: +1 270-527-1315
Choosing the right local contractor in Kentucky is about balancing availability, range of services, and a commitment to customer satisfaction. Gibson Plumbing & Mechanical’s most compelling value proposition is its extensive capacity and wide geographical reach. For communities across Marshall, Lyon, Graves, McCraken, and Calloway counties, having a single provider capable of handling everything from a simple Faucet repair to a complex septic system installation or commercial Process Piping is highly advantageous. This 'one-stop-shop' approach minimizes the need to coordinate multiple contractors for plumbing, remodeling, and septic work.
Their 24 Hour Emergency Service is a critical feature, offering peace of mind to Kentucky property owners who face the risk of unexpected issues like burst pipes or sewer backups. Furthermore, the ability to work on Residential, Commercial, and Industrial systems means the company possesses a depth of mechanical knowledge that extends beyond basic home repairs. This comprehensive expertise, combined with services like Backflow Prevention and Video Inspections, positions Gibson Plumbing & Mechanical as a significant and versatile player in the Western Kentucky mechanical services landscape.
Gibson Plumbing & Mechanical Services
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- 24 Hour Emergency Service
- Air Lines
- Backflow Prevention
- Bathroom And Kitchen Remodeling
- Building Automation
- Complete Bathroom Remodels
- Compressed Air Lines
- Gas Lines
- General Plumbing
- Grease Traps
- Machine Repairs
- Plumbing & Mechanical
- Plumbing Fixtures
- Process Piping
- Recirculating Pumps
- Refrigeration Service
- Residential, Commercial
- Residential, Commercial And Industrial
- Roof Drains
- Septic Tanks And Systems
- Sewer And Water
- Sewer Lines
- Storm Sewer
- Video Inspections
- Water Filtration
- Water Heaters
- Water Lines
Gibson Plumbing & Mechanical Details
Accessibility
- Wheelchair accessible entrance
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Gibson Plumbing & Mechanical Photos










Gibson Plumbing & Mechanical Location
Gibson Plumbing & Mechanical Reviews
costcallpayjobchargedcredit cardseptic systemwarrantywellmorning
★ 5★ 4★ 3★ 2★ 1I contacted Jason at Gibson's Plumbing about replacing a septic tank in a tight area. Jason was knowledgeable, informative and courteous. After discussing and agreeing on options, he and his team went right to work after locates were done. He completed the job in one day (and a very cold day at that). The work was excellent, the cost competitive and very reasonable. I highly recommend Gibson's Plumbing and Mechanical for all your needs. Amazing job, guys! Thank you!
December 05 · Ken HoeckBe very careful when dealing with this company, Last year they tried to charge me $1800 for a new water heater when mine was only two years old. They also said to repair my current unit it would cost $800 for parts and labor, when the parts were still under factory warranty and I was able to get them shipped to me for free. In fact, I was able to use YouTube tutorials and do all the repairs myself which I wouldn’t recommend for everyone considering it did take me much, much longer than a professional. It’s just absolutely despicable that they were trying to take advantage of my vulnerable situation. If they had just been honest and charged me to install the warrantied parts they could have still profited but thankfully I could just sense something wasn’t right about them from the beginning.
May 19 · Kara McGrewI am a single mom of two beautiful children, and when I got in touch with Gibson plumbing they called me back the same day and was out at my house the next morning replacing my pump on my well. He was more then happy to help and work with me on getting my water going that same day! I was literally in tears when he was leaving my house. He had two coworkers out to my house with in 2 hours replacing my pump. There aren't words to express this man and this company. I recommend that this company for any plumbing issue. They will have my business for life and I will do nothing but praise everyone of them. Thank you again from the bottom of my heart!Andrea Mosler
January 26 · Evail BurkeenI was charged $800 to replace my non-working sub-pump under my house that they installed May 2018. It may have taken approximately 45 minutes to an hour to remove old pump and connect the new one. The boss man said it was $850 for me to pay by check or credit card. When I told him I was upset for the cost, he said he would take off $50, so I would need to pay $800. I asked him to send me an itemized invoice and the serial number for the new pump the day the work was done, Feb. 22, 2023, today is Feb. 28, and no response on my request. I need the serial number to send in my warranty card. I've even called, but with no success. The invoice they left me is ONLY hand-written for 'Parts and labor $800.' I will NEVER recommend them to anyone because they are gouging people. $800 for a sub-pump when they only had to plug it in and connect the existing drain pipe.
February 28 · Dottie JettI will not call for service again. Please read as this contains 2 reviews. Six months ago I posted the following review: Plumber showed up when expected and did a great job! Price was a little high in my opinion, but my experience is that plumbers are generally expensive.Two weeks ago I called with 2 new issues at the same property. The plumber that showed up didn't know what they were doing. They were inexperienced and misdiagnosed the problem. They claimed they would have to come back. I never heard from him again. I called the office 3 times over 3 days with no answer and no return call. I hired another plumber and the work was completed the same day. My company manages over 150 rental housing units and this is the least professional service provider I have dealt with in a long time. Don't waste your time or money with these people.
August 16 · Wesley Bass
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