Bilz Plumbing & Mechanical: West Michigan's Century-Old Plumbing Experts

Bilz Plumbing & Mechanical Introduce

When searching for a plumber in West Michigan, few companies can match the profound history and expansive expertise of Bilz Plumbing & Mechanical. Established in 1864, this contractor has been an integral part of the region's infrastructure for over 150 years, proudly serving the Tri-Cities area (Grand Haven, Ferrysburg, and Spring Lake) and the wider West Michigan community. This isn't just a repair service; Bilz Plumbing & Mechanical stands as a trusted authority in both plumbing and complex mechanical contracting for residential, commercial, and industrial clients.

The company’s deep roots and longevity translate directly into a level of knowledge and reliability that is invaluable to Michigan residents. Their team understands the unique challenges posed by the state's climate, from frozen pipes requiring quick 24-hour emergency service to the critical need for home winterization on seasonal properties. While they are fully equipped to handle common residential issues—like fixing a leaking faucet, installing a new bathroom vanity, or quickly replacing a dead water heater—their capabilities extend far into the complex world of commercial and industrial applications, including process piping and managing industrial water heaters.

One of the most defining characteristics of Bilz Plumbing & Mechanical, frequently highlighted in customer testimonials, is their unwavering integrity. In a recent example, a customer received an unexpected refund for an overpayment, a sign of honesty that builds immense trust. Furthermore, their staff, from the courteous office team to the neat and professional technicians, is dedicated to clear communication. For instance, if a job requires specialized equipment they don't possess—like a specific sewer line cleaning tool—they are completely upfront and provide reliable referrals to trusted subcontractors, ensuring the customer's problem is solved effectively and promptly.

Location and Accessibility

Bilz Plumbing & Mechanical is centrally located in the Tri-Cities area, allowing them to provide efficient service throughout West Michigan. Their physical location in Ferrysburg is the operational hub for dispatching expert technicians across their wide service area, which includes Grand Haven, Spring Lake, and beyond. This local base ensures quick response times for critical plumbing issues across the region.

The official address for the main office is:

235 2nd St, Ferrysburg, MI 49409, USA

While the business hours for non-emergency operations are Monday through Friday, a crucial service they provide to the community is their 24 Hour Emergency availability, offering peace of mind when unexpected disasters strike on nights or weekends.

Services Offered

As both a Plumber and a Mechanical Contractor, Bilz Plumbing & Mechanical offers a comprehensive range of services tailored to the diverse needs of the Michigan community. Their scope of work covers everything from minor residential repairs to major industrial systems.

Emergency and Repair Services: Offering 24 Hour Emergency response for critical issues, including plumbing leak detection, shower repair, and drain cleaning.
Water Heater Expertise: Complete services for all heating needs, including Water Heater Install, Water Heater Repair And Replacement, and handling Commercial Water Heaters.
Residential Installation & Renovation: Full Bathroom Install, including installation of Bathroom Vanity, Tubs & Showers, Faucets, and Toilets And Other Fixtures for kitchen and bathroom remodels.
System Installation and Replacement: Services for new construction plumbing, repair or replace water service, and running Gas Piping and Drain Lines.
Seasonal Preparedness: Critical services like Home Winterization and Winterize seasonal homes, protecting plumbing systems from the harsh Michigan cold.
Commercial and Industrial Specialization: Extensive Commercial Plumbing and Industrial Plumbing services, including complex Commercial Piping, Process Piping, and Industrial Applications, along with the ability to Run Air Lines and Run gas lines.
General Contracting Support: Working seamlessly with General Contractors on major projects to deliver all necessary Plumbing & Mechanical work.
Outdoor Plumbing: Repair and maintenance for outdoor plumbing system repair.

Features / Highlights

Bilz Plumbing & Mechanical distinguishes itself through a history of excellence and a commitment to customer-focused service:

Over 150 Years of Service: Founded in 1864, this is one of West Michigan's most established contractors, offering unmatched historical knowledge of local infrastructure and building needs.
Mechanical Contracting Expertise: Beyond standard plumbing, the company operates as a full Mechanical Contractor, capable of handling complex industrial systems, process piping, and the installation of gas and air lines, which is crucial for commercial and industrial clients.
Community Landmark Project: They have a proud history of civic involvement, notably being trusted to plumb the World Famous Grand Haven Musical Fountain in both 1963 and again in 2013, a testament to their reliability and skill.
Dedicated to Integrity: Demonstrated integrity through instances like issuing refunds for customer overpayments, showing an honest and ethical approach to business that builds long-term customer relationships.
24-Hour Emergency Availability: Providing crucial 24 Hour Emergency services to the community for unexpected plumbing failures, ensuring help is available around the clock.
Financial Convenience: Accepts credit cards for easy and convenient payment processing.
High Standard of Professionalism: Customers consistently praise the office staff as knowledgeable, courteous, and professional, and describe the technicians as "neat, polite, and hard working."

Contact Information

For service requests, consultations on new construction, or immediate emergency needs, the professional team at Bilz Plumbing & Mechanical is ready to take your call. Their long-standing commitment to the West Michigan community makes them a reliable first choice.

Address: 235 2nd St, Ferrysburg, MI 49409, USA

Phone: (616) 842-1336

Mobile Phone: +1 616-842-1336

What is Worth Choosing Bilz Plumbing & Mechanical

For anyone in West Michigan—whether a homeowner, business owner, or industrial facility manager—Bilz Plumbing & Mechanical offers a combination of heritage and breadth of service that is truly worth choosing. You are not just hiring a plumber; you are engaging a company with over 150 years of demonstrated service, a firm that has literally helped build and maintain the infrastructure of the Grand Haven area, including plumbing for the iconic Musical Fountain.

What makes them the superior choice is their dual capacity as both a Residential Plumber and a specialized Mechanical Contractor. This means they can handle everything from a simple drain cleaning or faucet installation to a complex industrial process piping installation for a major facility. For residential clients, their expertise in Michigan-specific services like Home Winterization is invaluable for protecting seasonal homes and avoiding devastating frozen pipe damage when the temperatures drop. The peace of mind offered by their 24-hour emergency service is unmatched.

Furthermore, the culture of honesty and professionalism—evidenced by customer reports of upfront communication, accurate referrals when necessary, and even unexpected refunds—assures customers that they are dealing with a business built on strong, ethical values. When your plumbing or mechanical system is on the line, choosing a company with this depth of experience and integrity in Ferrysburg and the wider West Michigan region is simply the wisest decision.

Bilz Plumbing & Mechanical Pipe

Plumber
Drain cleaning
Outdoor plumbing system repair
Plumbing leak detection
Shower repair
Water heater installation
Install Bradford White water heaters
24 Hour Emergency
Bathroom Install
Bathroom Vanity
Commercial Piping
Commercial Plumbing
Commercial Water Heaters
Drain Lines
Faucets
Repair and replace all types, inside and outside
Gas Piping
General Contractors
Home Winterization
Industrial Applications
Industrial Plumbing
Kitchen & Bathroom
New Construction Plumbing
Plumbing & Mechanical
Plumbing Work
Process Piping
Repair or replace water service
Residential Commercial
Toilets And Other Fixtures
Tubs & Showers
Repair and replace
Water Heater Install
Water Heater Repair And Replacement
Winterize seasonal homes

Mechanical Contractor
Run Air Lines
Run gas lines

Bilz Plumbing & Mechanical Details

Offerings
Repair services

Payments
Credit cards
Credit cards

Bilz Plumbing & Mechanical Photos

Bilz Plumbing & Mechanical Location

Bilz Plumbing & Mechanical

Michigan Ottawa County Ferrysburg 2nd Street

235 2nd St, Ferrysburg, MI 49409, USA

Bilz Plumbing & Mechanical Reviews

An average rating of ★4.4 from 94 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I called this morning after noticing signs of a main sewer line blockage. Maddie responded right away and was very helpful. Unfortunately, Bilz didn’t have the equipment needed to clean the line properly, but they were upfront and honest about it. Maddie recommended two other companies they subcontract work to, and one of them was able to get the job done right away. Thanks to Bilz for the quick response and referral to Keil Sewer Solutions!
October 06 · Brian McCauley
Bilz exceeded my expectation. Our water heater went out when I was out of town which my wife had to handle the process of replacement. Bilz prioritized our work because we were entirely without hot water. The office staff were knowledgable, courteous, and professional. The techs who came to our house we neat, polite, and hard working. To top it off after we paid our bill we got a check in the mail less than a week later with a refund of overpayment. They did not have to do this. We would have never known, but this company has integrity too. Highly recommend.
August 13 · Phil Bacalia
My family has been loyal to Bilz Plumbing for years and had consistently positive experiences—until recently. We were excited when an individual I was personally involved with got a job there, as it seemed like a great opportunity.He was staying at my apartment through the end of the month and had already moved some of his belongings using a company vehicle while in uniform, which surprised me. He told me he would return with a U-Haul at a time we both agreed on, as he was moving out of town and had another job lined up. He also mentioned his last day with Bilz was this Wednesday and that he was no longer involved with coworkers or the company beyond wrapping up final tasks.So you can imagine my surprise when another Bilz employee began aggressively pounding on my apartment door. He was also in uniform and driving a company vehicle. I didn’t know him and was shocked when he said he was there to collect the belongings of the other employee involved. I calmly explained that no pickup had been arranged, the items weren’t packed, and I wasn’t comfortable letting a stranger into my home.Instead of respecting my boundaries, this escalated individual refused to leave. He threatened to call the police and claimed I was preventing the other employee from getting his belongings, which I believe was inaccurate. I made it clear the employee was welcome to come himself, just not an unfamiliar third party who was not involved.Throughout the incident, the individual I was involved with was trying to reconcile things with me and repeatedly asked this employee to stop. The confrontational employee ignored both of us, told us to stop talking, and yelled over us—creating an unnecessarily chaotic scene. He even got into an argument with my mom when she arrived, who has also been a longtime Bilz customer.This employee continued making comments and acted as if he had authority, even claiming more Bilz employees were on their way in company vehicles. This felt inappropriate and like an attempt to intimidate, especially since it escalated a personal matter with company resources after hours.The police arrived at the scene. This escalated employee was the one who thought their involvement was necessary, and the officers stood by if needed. Thankfully, the situation was resolved.This wasn’t the only concern. The individual I was involved with had mentioned being around vaping, smoking, and marijuana use at work—even though he wasn’t trying to be involved—but found it difficult given the work environment. I’m not sharing this to cause trouble, but in hopes the company is aware of this and can improve moving forward.I understand situations like this can be complicated and that there are multiple sides to every story, especially when emotions run high. I’m sharing my experience to provide my perspective and in hopes it helps improve things for the future.It was incredibly disappointing that this kind of behavior occurred while employees were representing the company. I didn’t expect it to be handled this way.Because of this experience, we will no longer be using Bilz Plumbing and hope others take this into consideration when choosing a company they can trust.This review reflects my personal experience and perspective.Thank you for your response. We’ve trusted Bilz for years and respected their reputation, so we felt this recent incident was very disappointing.Sharing this review was difficult and personal, but we felt it was important to be transparent about our experience.This involved Bilz employees at my home after hours, in uniform, and using company vehicles — so it reflects on the company.I believe this review belongs in the forum, as anyone who has had contact with Bilz should be able to share their perspective.I hope this is taken as constructive feedback and helps encourage continued professionalism and respect.I appreciate your time and hope this feedback supports ongoing positive experiences for all involved.
June 07 · J
MAKE SURE to get a bill RIGHT AWAY. These people did 15 minutes of work on our pipes just to charge me 2 hours of labor. Workers also did not even try to acknowledge and talk to us before walking straight into our back yard. Ann does not listen to a single bit of information given, and apparently we have to pay labor on their drive that took 30 minutes(they are only an 8 minute drive from my house). Oh and they completely cut off our main water shut off without even asking or even stating what they did when they were finished. Complete S show. She finally knocked it down to the correct price after we had asked for the owners info.(no one threatened to sue anyone) ANN is just an idiot who can’t read and put two and two together. There was a block of ice THAT WAS LEFT THERE AFTER THEY FINISHED. ITS STILL UNDER THE TRAILER. NOBODY MET ME ST THE DOOR UNTIL THEY FINISHED. This company lies and lies. Find somewhere better to go.
March 07 · Blake Smalley
They did an excellent job and willingly responded to my questions and remarks. AND……. the bill was only a bit more than some plumbers charge just to show up. BILZ is permanent on my contract list.
February 08 · Louise Peterson