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BHS Plumbing LLC ico

BHS Plumbing LLC
- 1601 Brookfield Ave, Green Bay, WI 54313

Plumber ★4.0

1601 Brookfield Ave, Green Bay, WI 54313, USA

4.0
Working with BHS has been incredibly frustrating from the start and should have thrown up red flags. After paying my 50% invoice down it took me nearly three weeks and a threat of a refund to get a response. We scheduled that the guys would be there at 8am, they didn't end up showing up until 10:30 with zero communication from anyone. I ended up messaging Bruce to find out what was going on. They then had to leave about an hour and a half after showing up because they didn't have the supplies needed.Part of the work being done was re-running the condensate line from flexible tubing to PEX. The guys only ended up doing a portion of it and terminated it back into the floor drain which was not what was communicated with Bruce. I explained things and they extended it but kept the drain pipe outside of the wall. I have no idea why. They didn't end up putting the little colored washers on the new washing machine hookups either. Since the PEX is white I couldn't tell which is which.I spoke with Bruce in person about it and he let me know he'd come and fix the issues and I tried to work with him and let him know that since the condensate drain was working he could come out and fix it the following week instead of trying to squeeze me in.Over a month later Bruce finally ended up having to come back out to fix the issues that the guys left. The tubing to my condensate pump was not tightened properly and ended up leaking water everywhere in my basement. Thankfully we're going through a remodel and there was no flooring or anything down but it soaked all of our belongings down in that area. He ended up having to make a return trip to fix that issue and finally fix the condensate pump tube that was outside of the wall.Keep in mind, the guys were originally there to do the work on July 17th 2023, it didn't finally get fully resolved until Tuesday, September 5th 2023.Through this entire process I've been incredibly reasonable and tried to be flexible and I've been taken advantage of at every turn. I paid over $2200 for half my invoice for all the plumbing work which also included a shower install too. The last time the manufacturer of the shower heard from Bruce was Sept. 5th. My whole project has been waiting on him to get the one piece shower ordered and delivered.I followed up with BHS via text message on Oct 31st requesting my invoice to be updated and that I'd like to cancel any remaining work due to the previous experience we've had. I did not get a response. I sent a follow up email on Nov. 2nd and I also have not gotten a response to that either.I don't take lightly to writing one star reviews but the lack of ANY communication, professionalism, so many apologies, and frankly being treated like I don't matter as a customer has caused this one. - Nicholas Martin
BHS Plumbing LLC Overview Intro Services Detail Photos Location Reviews

BHS Plumbing LLC Introduce

For residents and property owners in Green Bay and the surrounding Brown County, navigating home maintenance and renovation projects requires a plumbing partner who is both skilled and reliable. BHS Plumbing LLC, operating out of Green Bay, Wisconsin, positions itself as a local contractor offering a focused range of essential plumbing and remodeling services. The company is structured to address critical household needs such as water heater installation, sump pump maintenance, and comprehensive plumbing solutions for full-scale bathroom renovations.

As a local Wisconsin business, BHS Plumbing LLC is registered with the Brown County Home Builders Association (BCHBA), signifying a commitment to the local construction and home improvement community. This affiliation suggests their involvement in projects that range from routine residential repairs to larger installation work required for new construction or remodeling. Their service offerings revolve around key components of a home's water system, ensuring hot water availability and protection against basement flooding—two crucial concerns for homeowners in Northeast Wisconsin.

The firm's work involves the technical repair and installation of piping systems, including modern materials like PEX. They manage projects that dramatically improve the aesthetics and functionality of living spaces, evidenced by their involvement in full bathroom renovations. This dual focus—on essential system reliability (water heaters and sump pumps) and on aesthetic enhancement (renovations)—makes them a versatile option for local users looking to upgrade or simply maintain their plumbing infrastructure.

While the company aims for high quality, as demonstrated by the beautiful results mentioned in some customer accounts—where personnel are praised for making a bathroom “BEAUTIFUL” and being "amazing at what he does"—the customer experience can, at times, vary significantly. For instance, some clients report lengthy delays, unexpected communication lapses, and the need for significant follow-up to resolve initial installation mistakes. These issues highlight the importance of clear, consistent communication and diligent project oversight throughout the entire process, especially for complex or multi-stage projects like bathroom installations.

The owner, Bruce Schroeder, and other key staff members are noted by customers for their involvement in the process, sometimes stepping in directly to answer questions and resolve complications. When things go well, customers appreciate the personal attention and the responsive nature of the team, which delivers impressive final results. However, prospective clients in the Green Bay area should prepare for due diligence, ensuring all project specifications are clearly documented and communication channels remain open from the initial invoice payment through to the final sign-off.

Location and Accessibility

BHS Plumbing LLC is strategically located in Green Bay, WI, providing them with a central point to serve residential and commercial clients across the city and the wider Brown County area. Their location facilitates access to service calls across Northeast Wisconsin.

  • Address: 1601 Brookfield Ave, Green Bay, WI 54313, USA

This address positions the company within a commercial area of Green Bay, enabling quick dispatch for repair services and easy access for local suppliers. Their business operations, including initial contact, scheduling, and project consultation, are managed via direct phone and email contact, serving the local population looking for expert plumbing help. The company’s engagement with local associations, such as the Home Builders Association, further confirms their embedded presence in the Green Bay contracting landscape.

Services Offered

BHS Plumbing LLC focuses on essential residential and commercial plumbing needs, offering both emergency and planned repair/installation services. Their core capabilities include:

  • Water Heater Services: Installation, replacement, and repair of water heaters, ensuring a reliable hot water supply.
  • Sump Pump Systems: Installation, maintenance, and repair of sump pumps, which are vital for basement flood prevention in the Wisconsin climate.
  • General Plumbing Services: Routine and emergency repair services for various fixtures, pipes, and systems.
  • Plumbing Installations: Installation of new plumbing fixtures and systems, including re-piping work (e.g., replacement of flexible tubing with PEX lines).
  • Renovation Plumbing: Comprehensive plumbing work required for bathroom remodeling projects, including new shower installation.
  • Fixture and Fitting Work: Installation and connection of appliances like washing machine hookups.
  • Condensate Line Management: Expertise in running and installing proper condensate lines.
  • Payment Convenience: Accepts credit cards for services rendered.

Features / Highlights

BHS Plumbing LLC presents a mixture of service highlights, combining technical skill with an appreciation for customer service, though the delivery of these highlights can be variable.

  • Remodeling Expertise: Proven capability to deliver high-quality plumbing work for full bathroom renovations, resulting in aesthetically pleasing outcomes.
  • Owner Involvement: The owner, Bruce, has been known to personally engage with customers, answering questions, addressing concerns, and ensuring complex issues are ultimately fixed.
  • Dedicated Staff: Key team members are highly praised by customers for their professional skills, with one review highlighting an employee, Justin, as "amazing at what he does."
  • Core System Focus: Strong experience in critical home systems including water heaters and sump pumps, which are essential for year-round home safety and comfort in Wisconsin.
  • Local Builder Association Member: An active member of the Brown County Home Builders Association (BCHBA), indicating involvement and commitment to the local construction industry.
  • Accepts Credit Cards: Offers convenient payment options for large project invoices and repair services.

Contact Information

To connect with BHS Plumbing LLC for your residential or commercial plumbing project in the Green Bay area, use the following contact details:

  • Address: 1601 Brookfield Ave, Green Bay, WI 54313, USA
  • Phone: (920) 621-1797

What is Worth Choosing BHS Plumbing LLC

For Green Bay residents considering BHS Plumbing LLC for their home improvement or repair needs, the decision hinges on the company's established technical capabilities combined with a careful approach to project management. What is highly commendable is their ability to execute complex work, such as the plumbing for a full-scale bathroom renovation, with results that customers describe as "BEAUTIFUL." When the service is on point, the dedication from personnel like the owner, Bruce, and key technicians ensures a satisfying outcome, particularly for the finished aesthetics of a remodel. This makes them a strong consideration for local users prioritizing the look and function of an upgraded space.

The firm's strength in core plumbing infrastructure—water heaters, sump pumps, and internal piping repairs—is invaluable to Wisconsin homeowners. Proactive maintenance and professional installation of these components are essential for protecting property from the harsh conditions common to the region. Furthermore, BHS Plumbing LLC’s willingness to ultimately correct issues, even when they require a follow-up visit after a service leak, demonstrates an underlying commitment to standing by their work and resolving customer problems.

However, potential customers must be aware that the customer experience can be inconsistent. The detailed accounts of communication delays, unscheduled late arrivals, multiple trips due to missing supplies, and the lack of response to requests for final documentation indicate a need for improvement in operational consistency and client communication protocol. To maximize the chances of a successful and stress-free project, customers are advised to maintain proactive communication, document all project scope details clearly, and confirm timelines rigorously. For those willing to be actively involved in managing the process, BHS Plumbing LLC offers the necessary technical skill and a personal touch from the owner’s team to achieve high-quality results for renovations and critical plumbing installations in the Green Bay area. Ultimately, the company is worth choosing for the quality of the final plumbing installation itself, provided customers are prepared to diligently track the project's timeline and communication flow.

BHS Plumbing LLC Services

  • Plumber

  • Water Heaters
  • Sump Pumps
  • Plumbing Services

BHS Plumbing LLC Details

  • Offerings

  • Repair services
  • Payments

  • Credit cards
  • Credit cards

BHS Plumbing LLC Photos

BHS Plumbing LLC Picture 1BHS Plumbing LLC Picture 2BHS Plumbing LLC Picture 3BHS Plumbing LLC Picture 4BHS Plumbing LLC Picture 5BHS Plumbing LLC Picture 6BHS Plumbing LLC Picture 7BHS Plumbing LLC Picture 8

BHS Plumbing LLC Location

BHS Plumbing LLC

1601 Brookfield Ave, Green Bay, WI 54313, USA

BHS Plumbing LLC Reviews

An average rating of ★4.4 from 13 user reviews.

pumpquestionsrenovation

★ 5★ 4★ 3★ 2★ 1

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