All Pro Plumbing Introduce
Finding a reliable, local plumber is a priority for homeowners in Black Mountain, North Carolina, where mountain weather and varied property ages can create unique plumbing challenges. All Pro Plumbing is a local contractor dedicated to serving the community’s repair needs. Based in the heart of Black Mountain, the company focuses on providing essential residential plumbing repair services, ensuring that leaks, faulty fixtures, and other common household plumbing issues are addressed quickly and professionally.
The core business of All Pro Plumbing is centered on essential repair work. They understand that a malfunctioning plumbing component, such as a leaking shut-off valve or a broken pipe, requires immediate and skillful attention. The company’s philosophy appears to be rooted in serving the foundational plumbing needs of the local residential market, striving to be the dependable choice for everyday and unexpected malfunctions that require immediate repair.
While the business has received mixed feedback regarding their service execution and billing practices—specifically, a detailed account of a technician billing for excessive non-working time and failing to complete a simple valve-to-fixture connection—the company also has strong recommendations from long-term clients. These long-standing customers speak highly of the owner and associates, suggesting a foundational level of trust and capability for a wide array of plumbing requirements.
All Pro Plumbing is situated in Black Mountain, NC, positioning them perfectly to serve this close-knit community and the wider Asheville metro area in Western North Carolina. Being locally based allows for responsive service to clients in Buncombe County and neighboring mountain towns, where fast response times can be critical during a plumbing issue.
Physical Address: 730 Holly Ave, Black Mountain, NC 28711, USA
Their location makes them a truly local option, accessible for nearby residents. While specific hours or general payment methods are not explicitly provided in the core data, the business focuses on providing necessary repair services directly at the customer's location to resolve their plumbing concerns efficiently.
As a dedicated plumber, All Pro Plumbing concentrates on repair services, which are the most common needs for local homeowners. While the scope of work is broad, the focus remains on fixing, replacing, and maintaining the existing plumbing infrastructure.
Based on their core function and the nature of work detailed in customer experiences, their service capabilities include:
- General Fixture Repair and Replacement: Repairing malfunctioning components such as shut-off valves for toilets, faucets, and other fixtures.
- Toilet System Repair: Services related to the functionality of toilets, from fixing leaks in the shut-off valve to ensuring proper connection to the tank.
- Water Flow and Integrity: Addressing immediate plumbing failures, such as leaks onto floors and other issues that threaten a home’s structure.
- Standard Residential Repairs: Handling a wide range of common household plumbing issues that fall under general repair services.
- Comprehensive Plumbing Needs: As noted by a long-term client, the company can generally "help with all of your plumbing needs," suggesting a versatile capacity for various repairs, maintenance, and potentially larger projects like water heater service and drain cleaning, which are typical for full-service plumbers in the region.
The versatility of service, from small, urgent fixes like a bad shut-off valve to assisting with general plumbing needs, establishes them as a capable, local resource for Black Mountain residents.
The reputation of All Pro Plumbing is defined by two distinct, yet equally important, characteristics evident in the local feedback:
- Long-Term Local Trust: The company has established strong relationships within the Black Mountain area. Clients who have worked with owner Wade and his associates for "many years" highly recommend them and attest to the company’s reliability and capability to handle a broad spectrum of plumbing requirements.
- Capability for Small, Urgent Repairs: Their prompt response to a leak caused by a bad shut-off valve, which is a common but disruptive household emergency, highlights their capacity for addressing immediate, high-priority repair calls.
- Commitment to Customer Support (Varied Experience): On one hand, the long-term recommendations speak to great customer service. On the other, the detailed experience of overcharging for labor time ("waiting for 1 hour for the glue to dry") and failing to complete a simple connection to the toilet tank demonstrates that service quality and billing practices can be inconsistent and require clear communication on the customer's part.
- Local Expertise: Being situated directly in Black Mountain, their technicians are familiar with the specific plumbing challenges and codes unique to the local mountain environment and older homes common in the area.
The extreme disparity in the provided customer reviews is a significant feature. One review indicates deep satisfaction and loyalty, while the other suggests the customer felt "taken advantage of" due to excessive charges for non-work time. This indicates that prospective customers should always seek clear, upfront communication regarding labor minimums and billing for non-active time on-site.
To schedule a repair service or inquire about any residential plumbing needs in the Black Mountain area of Western North Carolina, please use the contact information provided below. This ensures you are reaching the local team directly for assistance.
- Address: 730 Holly Ave, Black Mountain, NC 28711, USA
- Note: Phone number information was not provided in the original data, suggesting the primary contact method may be through a scheduling system or local dispatch, though the physical address confirms their local Black Mountain base.
For residents of Black Mountain and nearby areas in Western North Carolina, All Pro Plumbing is worth choosing primarily for their established local presence and long-term customer relationships. When a business has earned the trust of local clients over many years—with high recommendations for handling "all of your plumbing needs"—it signifies a core level of competence and service reliability that is highly valued in the community.
They are a local contractor experienced in the essential repairs and services that keep a WNC home running smoothly, from toilet fixes to addressing general leaks. Customers seeking a highly experienced, deeply local plumber who is familiar with the area's infrastructure may find All Pro to be a great fit. However, given the detailed negative feedback on billing for labor time, it is strongly recommended that new customers request a clear, up-front estimate and a detailed breakdown of labor charges to ensure transparency and prevent misunderstandings.
All Pro Plumbing Details
Offerings
- Repair services
All Pro Plumbing Photos
All Pro Plumbing Location
All Pro Plumbing
730 Holly Ave, Black Mountain, NC 28711, USA
All Pro Plumbing Reviews
I do not recommend this company and will never use them again. Here is my experience. I had a toilet with a bad shut off valve and thus water was leaking on to my floor. All Pro sent a technician by the name of Brian. I was billed for 1.5 hours of labor which came to $145.00. It took the technician less than 30 minutes to fix my problem and then he said he had to "wait for 1 hour for the glue to dry." So I roughly paid $100 for the technician to sit out in his truck. Also, I had mentioned to him that I was going to remodel that bathroom in the near future so before he left he asked me if I wanted him to cut the water back on to that toilet and I replied "no just leave it off and I would cut it on if we needed it." Well as he was leaving I went to check the toilet and he had not even installed a pipe to connect the valve with the toilet tank - I could not have cut the water on even if I wanted to. I ran out to catch Brian before he pulled out of my driveway and he did come back in to install a pipe, but did not have a good attitude about it. His comment was "well you said you were going to remodel." The only reason I am even giving this company 1 star is that I have to do that in order for this review to post. I understand that plumbers are expensive, but I feel taken advantage of and that my charges were excessive. My total charge was $17.90 for the part plus $145 for labor = $162.90
January 07 · Beth CaldwellHave been working with Wade and his associates up in Black Mountain for many years and found them to be a great company. They can help with all of your plumbing needs. I highly recommend them!
November 27 · Michael Weil
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