All Pro Plumbing, Inc - (now) TOPTEC Introduce
For homeowners and businesses across Northern Illinois, a reliable plumbing and home service provider is essential. In the McHenry area, the name that has evolved to meet a comprehensive range of needs is TOPTEC Heating, Cooling, Plumbing & Electrical. This company has roots in the local plumbing sector, with one of its predecessor or related entities being known as All Pro Plumbing, Inc. While the details of the transition from a local entity named All Pro Plumbing, Inc. to the modern TOPTEC are not fully detailed in public records, TOPTEC is recognized as a family-owned Home Comfort Services company that has been proudly serving the northern suburbs of Chicago with multiple locations, including one right here in McHenry, since 1993.
The firm’s philosophy, which the "TOPTEC" name reflects, is the integration of "TOP" quality and ethical practices with skillsets and expertise in today's "TEChnology." The goal is to provide services and solutions—from a simple drain cleaning to complex sewer repair—designed with ultimate comfort, reliability, and performance in mind for their customers. This commitment to a full spectrum of home services sets the McHenry office apart as a crucial resource for any residential or commercial property maintenance need. The company offers a wide array of services that extend far beyond traditional plumbing, establishing itself as a multi-disciplinary comfort solutions provider in the region.
TOPTEC Heating, Cooling, Plumbing & Electrical has positioned itself as a comprehensive home services provider, building upon a foundation of plumbing expertise. While the original All Pro Plumbing, Inc. in McHenry may have focused primarily on pipe and drain work, the current organization offers an integrated approach to all essential home systems: plumbing, heating, cooling, and electrical. This holistic model is a significant benefit to customers, allowing them to rely on a single, trusted company for nearly all their property's mechanical and utility needs, simplifying maintenance and emergency response.
The importance of a trustworthy plumber cannot be overstated, especially when facing a burst pipe or an overflowing toilet in the middle of the night. With the resources of TOPTEC behind its plumbing division, the McHenry location is equipped to handle emergency situations with speed and professionalism. Furthermore, the company has an established reputation in the wider northern Illinois area, having been in service for decades and maintaining a history of professional industry recognitions and dealer statuses, suggesting a strong commitment to industry standards and customer satisfaction in their core services.
The McHenry office provides local and convenient access to the firm's wide-ranging expertise for residents in McHenry County and the surrounding areas. The physical address for the satellite office is a key point of contact for local service requests and inquiries. Being situated locally ensures that their certified technicians can be dispatched quickly, which is absolutely vital during a plumbing or HVAC emergency, especially when dealing with the unpredictable Illinois weather.
The McHenry satellite office address is:
2912 IL-120, McHenry, IL 60051, USA
For immediate assistance or to schedule service, customers can reach the team by phone. The primary contact number is (815) 578-9597, which is also the mobile phone number available for easy communication. The company’s comprehensive service area in northeastern Illinois means they are a consistent presence for both routine maintenance and unexpected failures throughout the northern suburbs.
The plumbing division of TOPTEC offers an extensive list of services for both residential and commercial clients. These services cover everything from routine maintenance and minor repairs to major system replacements and 24-hour emergency response. Their comprehensive list ensures that almost any water or drain issue a property owner faces can be expertly handled.
- Emergency Plumbing Services: Available 24 hours a day for urgent issues like burst pipes, significant leaks, and major sewer backups.
- Sewer and Drain Services:
- Drain cleaning, including stubborn clogs and slow drainage issues.
- Sewer cleaning and maintenance, including root removal.
- Advanced techniques like video inspection and camera inspection for accurate diagnosis.
- Sewer repair and replacement, including trenchless sewer replacement options.
- Sewer line rodding and hydrojetting for deep cleaning.
- Water Heater Services:
- Water heater installation, repair, and replacement.
- Tankless water heater maintenance and installation.
- Water tank repair.
- Plumbing water heaters.
- Fixture and Appliance Repair/Installation:
- Toilet installation and repair.
- Faucet installation and repair for kitchen and bathroom sinks.
- Shower and tub repair and installation.
- Garbage disposal installation.
- Water softener installation and repair.
- Laundry room fixture installation.
- Pipe and Leak Management:
- Plumbing pipe repair and gas pipe services.
- Water leak detection and repair, including challenging plumbing leak detection.
- Water line installation and repair.
- Pipe thawing and water damage mitigation.
- Pumping Systems:
- Sump pump installation and repair.
- Ejector pump installation and repair.
- Specialized Services:
- Residential and commercial plumbing for general plumbing needs and larger projects.
- Property management services.
- Preventative maintenance plans to ensure system longevity.
Beyond the specific repair and installation services, the company operates with a set of core features that enhance the customer experience and underscore their commitment to quality in the McHenry community and beyond.
- 24-Hour Emergency Service: Providing prompt and reliable service anytime, day or night, for critical plumbing and sewer emergencies.
- Comprehensive Home Comfort Solutions: The company is a full-service provider, also offering extensive Heating, Cooling, and Electrical services, which means customers have a single point of contact for most home system needs.
- Focus on Technology and Quality: The "TOPTEC" philosophy emphasizes high-quality service and technicians skilled in modern technology, including video inspection for sewer lines.
- Flexible Payment Options: Accepting major credit cards for convenience, making it easier to manage unexpected repair costs.
- Reputation and Experience: Operating as a family-owned business serving Northern Illinois for over 30 years since 1993, which suggests extensive local experience and stability.
- Women-Owned Identity: The business identifies as women-owned, contributing to diversity in the trade services sector.
- Commitment to Customer Service: Customer reviews reflect a mix of experiences, indicating strong appreciation for the on-time, professional, and courteous service provided by technicians, as well as a stated dedication from the company to provide sales, repairs, and installations with helpfulness and professionalism.
For residents and commercial property owners in McHenry, having reliable contact information for a trusted home service provider is a must.
The current office location for this area is:
Address: 2912 IL-120, McHenry, IL 60051, USA
For all scheduling, emergency requests, and general inquiries, you can call the following number:
Phone: (815) 578-9597
In a competitive market like Northern Illinois, choosing a service provider with an established history and a broad service portfolio is a key decision for homeowners. The evolution of All Pro Plumbing, Inc. into the multi-faceted TOPTEC Heating, Cooling, Plumbing & Electrical offers customers a single source for comprehensive home system maintenance. This integration of plumbing, sewer, HVAC, and electrical expertise means that complex issues involving multiple systems, such as a water heater replacement that requires both plumbing and electrical work, can be handled seamlessly by one unified team.
Furthermore, the emphasis on 24-hour emergency service is a non-negotiable for Illinois residents, who rely on functional plumbing and heating systems year-round. This commitment to being available around the clock provides significant peace of mind. While it is important for potential customers to review all available feedback, including reports of exceptional technician work and professionalism, as well as critical customer service issues regarding billing and follow-up, the company’s lengthy tenure and wide range of certified services make them a notable presence in the McHenry area's home services landscape. The ability to accept credit cards for payments also adds a layer of convenience during unexpected and often expensive emergency repairs. Ultimately, for those in McHenry seeking a full-service provider capable of handling everything from a simple faucet repair to a complex sewer line replacement, the current services offered by TOPTEC, with its deep roots in local plumbing, present a compelling option.
All Pro Plumbing, Inc - (now) TOPTEC Services
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer cleaning
- Sewer repair
- Shower repair
- Sump pump installation
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank repair
- 24 Hour Emergency Service
- Bathroom Sinks
- Camera Inspection
- Courteous Service
- Emergency Plumbing Services
- Emergency Services Available
- Faucets & Sinks
- Gas Pipe
- General Plumbing
- Home Services
- Kitchen Plumbing
- Kitchen Sink
- Leak Detection
- Pipe Work
- Plumbing And Sewer
- Plumbing Issues
- Plumbing Projects
- Plumbing Services
- Plumbing Water Heaters
- Preventative Maintenance
- Property Management Services
- Residential And Commercial Plumbing
- Restaurant Services
- Root Removal
- Sales, Repairs, And Installations
- Sewer & Drain Repair
- Sewer And Drain Cleaning
- Sewer Lines
- Sewer Repair And Replacement
- Showers And Tubs
- Sink Back Ups
- Slow Drainage
- Sump / Ejector Pumps
- Tankless Water Heater Maintenance
- Toilet Repair
- Trenchless Sewer Replacement
- Video Inspection
- Water Damage
- Water Heater Repair And Replacement
- Water System
All Pro Plumbing, Inc - (now) TOPTEC Details
From the business
- Identifies as women-owned
Service options
- Online estimates
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
All Pro Plumbing, Inc - (now) TOPTEC Photos





All Pro Plumbing, Inc - (now) TOPTEC Location
All Pro Plumbing, Inc - (now) TOPTEC
2912 IL-120, McHenry, IL 60051, USA
All Pro Plumbing, Inc - (now) TOPTEC Reviews
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★ 5★ 4★ 3★ 2★ 1This opinion is based on my personal dealing with Michelle, the owner. Also, read her other reviews. There are a lot of reviews to support my experience with this person.*****ZERO STARS*****Michelle, the owner, is a person who you should avoid doing business with. She is very sleazy to deal with. I was selling my father’s house, and in need of having his sump pump replaced, so my realtor suggested I call Michelle. After speaking with Michelle for a few minutes, she offered me a first responders discount for the work. I was thankful, and asked that she have her guy go out the next day to install the pump. She sent me the bill the next day, but there was no discount. Not a big deal, but I called her and asked about receiving a receipt for the work performed (for proof of completed work, and for warranty purposes). I mentioned the discount, and she told me she made a mistake by not applying it. Again, no big deal. Mistakes happen to everyone. She told me she would put the credit thru and send me a new, updated receipt. Days and days went by, and still no credit, and no receipt. Meanwhile, I kept asking about it, and she kept PROMISING to correct the mistake, but never did. Finally, after days and days of outright lying to me, she blamed it on an emergency in her family, but that was long after we had spoken several times already.I have all of the text messages to prove her many lies and attempts to put me off. To make a long story short, I had to waste my time filing a dispute with my credit card company just to get the money owed tome. After seeing all of my correspondence with Michelle, even the credit card company laughed at the ridiculous situation, and they promptly refunded my money.Michelle is a terrible business owner and should be avoided at all costs. If you doubt my review, just look around at the other reviews that have had very similar issues with her blatant dishonesty. There are too many honest and deserving businesses out there that actually care about their customers to waste a dime on this place.AVOID THE HEADACHES…TAKE YOUR BUSINESS ELSEWHERE!
April 08 · Cary GalanisI rarely write reviews, but the world needs to know about All Pro Plumbing. I requested a free estimate for plumbing work. They came to my house, carefully looked at my issues and provided the estimate with absolutely NO pressure. A few days after reviewing the estimate, I scheduled the work. The service provided by John and Pat was exceptional. The charge was less than the estimate! They really worked hard to keep the cost down. All Pro's prices were far better than other companies and service is superior. From the first call to Michelle, to the prompt estimate, to the perfect service- All Pro is unmatched.
April 09 · Douglas KowalewskiGot good service from All Pro Plumbing for plugged up drain lines. Glad to see they are back having now joined Toptec. Toptec has great plumbers and reasonable prices!
January 15 · B CarlsonHorrible company. DO NOT use them! Michelle lied to me, left us with no hot water for 4 days. Called another plumber, honored our warranted water heater that All-Pro installed. He will be out tomorrow to install our new water heater. Matched their labor cost and honored warranty. If you want a plumbing job done, DO NOT call this BOZO company, they are Shiesters!!!
March 19 · Angellos KotisPoor quality of service. They cut open my walls and pipes and then left it undone. I had to unnecessarily replace pipes and patch dry wall, which delayed the project. The wall trim for she shower head hangs over because they placed it to high. To top it off the little bit of pipe work that was done leaks and we're going to have someone come out to fix it.They claim they called to come back and finish the job but we never received any calls.
August 10 · Michelle Eddy
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