A-AA terry the plumber

- 12904 Kinsman Rd, Cleveland, OH 44120

For residents across Cleveland and the greater Northeast Ohio area, finding a reliable, experienced plumber is essential for maintaining a safe and functional home. A-AA Terry the Plumber is a local contracting business based in Cleveland, OH, that has established a presence by providing a wide array of specialized plumbing services. Operating out of its Kinsman Road location, the firm offers expertise in both routine repairs and more involved installation and remodeling projects.

The company's primary focus is on all aspects of residential plumbing, from the smallest drip to major fixture replacements. A-AA Terry the Plumber is confirmed to offer general 'Repair services' for existing systems, ensuring that local Ohio homeowners can quickly address urgent problems like leaks or broken appliances. Furthermore, their service list extends to new installations, including essential items like water heaters and bathroom fixtures, a crucial service for older homes common in the Cleveland metro area.

The available customer feedback offers a nuanced view of the business. On one hand, the company and its team, including primary technician Dave, are praised for their technical competence and kind, loyal demeanor. One customer, a property flipper, confirmed the quality of the 'good work' completed on a significant renovation project involving toilet and shower installation, stack replacement, and drain work. The owner, Terry, is also personally highlighted as "one of the kindest humans" and an educational leader, which suggests a strong and positive internal culture and technical mastery.

Conversely, the same customer who praised the quality of work noted a substantial issue with the final cost, which ballooned from a $5,000 budget to a final bill of $13,000, calling the mark-up "huge" and punctuality "so so." This indicates that while the technical quality may be high and the staff personable, prospective customers should be diligent in seeking highly detailed, written estimates and should manage expectations regarding both scheduling adherence and final costs, particularly for complex remodeling or multi-stage projects. The claim of being "licensed and bonded in Shaker" is a significant highlight, especially given Shaker Heights’ known strict building codes, providing reassurance of professional compliance to nearby Ohio communities.

A-AA Terry the Plumber is strategically located in the heart of the Cleveland metro area, allowing for efficient dispatch to both the city and the surrounding suburbs of Cuyahoga County.

The company's official address is: 12904 Kinsman Rd, Cleveland, OH 44120, USA.

This location places the business centrally for serving a wide local clientele. Kinsman Road provides key access to major thoroughfares, enabling the team to quickly reach areas like Shaker Heights, where the company's licensing and bonding are specifically noted, as well as East Cleveland, Garfield Heights, and other residential communities. For an Ohio plumber, this central base is vital for rapid response, which is often a necessity for water-related emergencies. The accessibility supports their core offering of 'Repair services' by minimizing travel time to a client's location.

A-AA Terry the Plumber offers a full spectrum of residential plumbing services, specializing in both the installation of new fixtures and the repair of existing systems. Their confirmed service list includes:

• Faucet Installation: Professional installation of new kitchen and bathroom faucets.
• Faucet Repair: Fixing leaks, drips, and operational issues with existing faucets to conserve water and prevent damage.
• Plumbing Leak Detection: Utilizing expertise to accurately locate and diagnose hidden leaks within the water supply or drainage systems.
• Plumbing Pipe Repair: Correcting damaged, burst, or deteriorated sections of piping, including stack and drain replacements for older Ohio homes.
• Shower Installation: Services related to new shower fixtures and components, including re-locating drains and lines as needed for bathroom remodeling projects.
• Toilet Installation: Fitting and connecting new toilets for replacements or bathroom upgrades.
• Toilet Repair: Addressing problems such as running toilets, clogs, and malfunctioning components.
• Water Heater Installation: Professional installation of new water heaters, an essential service for hot water reliability in Ohio’s varying climate.
• Remodeling Plumbing: Comprehensive plumbing support for bathroom and potentially kitchen renovation projects, as demonstrated by previous client work.

The company distinguishes itself through a combination of local expertise and specific business practices. Key features for Ohio residents include:

• Broad Skill Set: Offering a complete range of services from minor fixture repairs to complex remodeling work, including the movement of drains and replacing main stacks.
• Technical Expertise and Quality Work: Customers, including a professional flipper, acknowledge the high quality of the completed plumbing work.
• Licensed and Bonded in Shaker Heights: This specific credential is a major highlight, demonstrating compliance with the stringent requirements of a key Cleveland suburb, which often implies a higher standard of technical and regulatory adherence across their service area.
• Credit Card Payment Acceptance: Accepting major credit cards for service payments, offering greater convenience and flexibility for local customers.
• Positive Team and Leadership Culture: The owner, Terry, and key staff member, Dave, are noted for being kind, loyal, and technically knowledgeable, reflecting a strong professional team.
• Price Discrepancy Caution: A significant point of caution is the reported issue of final costs drastically exceeding initial budget/estimates for large projects, indicating a potential 'huge' mark-up and a need for extreme vigilance on detailed quotes.
• Punctuality Inconsistency: Public feedback indicates that punctuality can be "so so," suggesting that customers should confirm scheduling multiple times and allow for potential delays.

To connect with A-AA Terry the Plumber for service in the Cleveland area, please use the following contact details:

Address: 12904 Kinsman Rd, Cleveland, OH 44120, USA

Phone: (216) 751-9900

Mobile Phone: +1 216-751-9900

A-AA Terry the Plumber is a compelling option for Cleveland-area residents seeking a local plumbing contractor with a confirmed high level of technical skill. For many homeowners, the assurance of quality work on critical tasks like water heater installation, pipe replacement, and complex bathroom plumbing, backed by a team that is described as kind and knowledgeable, is highly valuable. The company's licensing and bonding in a demanding jurisdiction like Shaker Heights provides a degree of confidence in their professionalism and compliance. Furthermore, the convenience of accepting credit cards streamlines the payment process.

However, potential clients must approach the engagement with extreme care regarding financial transparency and project budgeting. The reported instance of a final bill more than doubling the initial budget for a renovation project is a significant risk factor. This suggests that while the quality of work is not disputed, the company’s pricing structure or estimation process may not align with customer expectations or initial agreements.

Therefore, A-AA Terry the Plumber is best suited for Ohio residents who value technical mastery and a personable team, but only if they are prepared to secure a detailed, itemized quote in writing before any work begins. It is highly recommended that customers request a comprehensive breakdown of all labor, materials, and potential unforeseen costs, ensuring clear communication to prevent an "astronomical" final bill. For routine, smaller jobs like simple faucet repair, the risk is lower, but for larger installation or remodeling work, diligent budget control and price confirmation are absolutely essential.

A-AA terry the plumber

12904 Kinsman Rd, Cleveland, OH 44120, USA