A-1 Plumbing Services & Repair Specialist Introduce
For homeowners and business operators across the greater Winston-Salem and North Carolina Triad area, maintaining a functional plumbing system is non-negotiable. When a pipe bursts, a drain clogs, or a water heater fails, prompt, reliable, and honest service is paramount. This is where A-1 Plumbing Services & Repair Specialist, a locally trusted plumber, steps in. Known for their fast response and remarkably personalized customer care, this company provides comprehensive solutions for both residential and commercial properties.
Operating out of Winston-Salem, A-1 Plumbing Services & Repair Specialist has built a solid reputation based on professionalism, fair pricing, and a genuine commitment to customer reassurance. As evidenced by numerous customer accounts, they do not just fix a problem; they offer peace of mind. Their expertise spans all common plumbing issues, from simple faucet repairs to complex leak detections and emergency services, ensuring that whether you own an older home with frequent issues or a modern commercial space, your needs are covered 24 hours a day.
The cornerstone of their service philosophy, highlighted in local reviews, is speed and integrity. In an emergency situation, like a burst refrigerator line or a suspected flood, the technicians, including Victor and Scott, have demonstrated a willingness to go above and beyond—providing free, immediate phone consultation and even performing free service checks to calm a panicked customer. This level of dedication makes them a highly recommended choice for plumbing support across the community.
A-1 Plumbing Services & Repair Specialist is strategically situated in Winston-Salem, North Carolina, allowing them to provide timely and efficient service to residents and businesses throughout the city and surrounding regions of the Triad. Their central location is a significant asset, especially when delivering on their promise of rapid response for 24-hour emergency calls.
The official contact and operational location is:
4569 S Main St, Winston-Salem, NC 27127, USA.
Being placed along a major thoroughfare like South Main Street ensures easy access to various neighborhoods and commercial zones within Winston-Salem, as well as quick routes to serve the wider Forsyth County area. For those living in older homes or managing commercial properties where plumbing issues can be unpredictable, their accessibility contributes directly to minimizing water damage and system downtime. This local presence reinforces their image as a community-focused provider dedicated to serving their North Carolina neighbors.
A-1 Plumbing Services & Repair Specialist provides a full spectrum of plumbing work, designed to address virtually any issue that may arise in a residential or commercial setting. Their service list is comprehensive, focusing on immediate repairs, critical installations, and emergency needs.
Core services offered by A-1 Plumbing Services & Repair Specialist include:
- 24 Hour Service: Availability around the clock to handle sudden, critical plumbing emergencies, such as burst pipes or severe leaks.
- Drain Cleaning: Professional services to clear clogs, backups, and slow drains in sinks, toilets, and main lines.
- Plumbing Leak Detection and Pipe Repair: Expert identification of hidden leaks, coupled with the necessary repair or replacement of damaged plumbing pipes.
- Water Heater Repair: Diagnostics and fixes for malfunctioning water heaters, including addressing cracked or leaking units.
- Faucet and Toilet Repair/Installation: Comprehensive service for all fixtures, from fixing a persistent drip (faucet repair) to replacing a leaky or malfunctioning toilet.
- Residential Plumbing: Full service for homeowners, covering all interior and exterior plumbing systems.
- Commercial Plumbing: Specialized services tailored to the higher-volume and often more complex needs of businesses, offices, and industrial properties.
This broad range of capabilities, especially the commitment to 24-hour service and handling both residential and commercial clients, positions them as a versatile and reliable plumbing resource for the entire Winston-Salem community.
The consistent positive feedback from customers in the Winston-Salem area reveals that A-1 Plumbing Services & Repair Specialist excels not only in technical skill but also in customer-centric service—qualities that build long-term trust and loyalty.
The primary features and highlights of their service include:
- Extraordinary Customer Care: The team has a history of going "above and beyond," such as talking customers through immediate shut-off procedures for free and removing a toilet "for free" just to provide visual confirmation that a sub-floor was undamaged, easing customer anxiety.
- Rapid and Responsive Service: In emergency situations, they are consistently noted as the "fastest to respond," a critical factor when dealing with water damage. Their quick response is a primary reason customers remain loyal.
- Fair and Transparent Pricing: They are repeatedly praised for being "extremely fair in their pricing" and for their willingness to "price products for us before giving us a final quote to make sure we can get the cheapest rate." This dedication to affordability builds trust.
- High-Quality Workmanship: Jobs, even those involving unforeseen complications like a leaky shower, are completed "quickly and done well," assuring customers that repairs are long-lasting and effective.
- Professionalism and Tidiness: Technicians like Scott and Victor are described as "very personable" and ensure that they clean up "anything out of place," maintaining a professional and respectful presence in the client's home or business.
- Trustworthy Diagnosis: The fact that customers have stopped calling other companies and trust A-1 for all their plumbing issues, even in challenging older homes, speaks volumes about the credibility and confidence they inspire.
These features highlight a company that excels at both technical execution and the human side of service, making the often-stressful experience of plumbing repair as smooth and affordable as possible.
For Winston-Salem residents and businesses in need of routine service or a 24-hour emergency response, A-1 Plumbing Services & Repair Specialist can be reached using the following information:
Physical Address: 4569 S Main St, Winston-Salem, NC 27127, USA
Phone: (336) 788-5497
Mobile Phone: +1 336-788-5497
With a dedicated service location and two contact numbers, they are poised to manage service requests efficiently across the local area.
In the competitive plumbing market of the North Carolina Triad, A-1 Plumbing Services & Repair Specialist stands out as the definitive choice for homeowners and businesses prioritizing integrity, speed, and exceptional value. For residents in older Winston-Salem homes, which frequently present unique plumbing challenges, this company offers the rare combination of deep experience and empathetic service. They have proven they can manage everything from a burst pipe emergency to a cracked water heater and minor fixture repairs with consistent excellence.
What truly makes them worth choosing is the peace of mind they deliver. The 24-hour availability means that a catastrophic water event, which can be particularly damaging to older construction, can be addressed quickly, minimizing stress and damage. Furthermore, their commitment to providing the cheapest rates on products and offering transparent, fair pricing ensures that customers feel respected and valued—a refreshing approach in the service industry.
By consistently demonstrating technical proficiency, courteous behavior, and an unmatched level of customer reassurance, A-1 Plumbing Services & Repair Specialist has earned a reputation that makes them the first and only call for many in their community. They are not just repair specialists; they are trusted partners in home and business maintenance throughout Winston-Salem, NC.
A-1 Plumbing Services & Repair Specialist Services
Plumber
- Drain cleaning
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Toilet installation
- Toilet repair
- Water heater repair
- 24 Hour Service
- Commercial Plumbing
- Residential Plumbing
A-1 Plumbing Services & Repair Specialist Details
Offerings
- Repair services
A-1 Plumbing Services & Repair Specialist Photos
A-1 Plumbing Services & Repair Specialist Location
A-1 Plumbing Services & Repair Specialist
4569 S Main St, Winston-Salem, NC 27127, USA
A-1 Plumbing Services & Repair Specialist Reviews
callpricemoneysinkquotefair
★ 5★ 4★ 3★ 2★ 1We bought an older home a little over a year ago and have been using A1 Plumbing ever since. When we first moved in, we had a refrigerator line burst and Victor talked my husband through how to shut it off. He never charged us for that phone call. The next time we called, we had a leaky toilet that wasn’t caught during inspection. I was very worried it had leaked through the sub floor (we’d had a flood in our previous home). Scott and Victor were the fastest to respond (this was during Covid and another company we called didn’t even return our call). Scott assured me it hadn’t reached the sub floor but when he saw I was still panicked, he removed the toilet (for free) to show me. Since then they’ve been to our home multiple times for issues ranging from leaky faucets to a cracked water heater. (Like I said - older home) They’re always fast to respond, very personable and extremely fair in their pricing, often pricing products for us before giving us a final quote to make sure we can get the cheapest rate. I trust them for all our plumbing repairs and haven’t bothered to call another company since. 10/10 would recommend and we have recommended them to both family and our neighbors.
September 16 · Kate LucasWe’ve had them out twice and both times we had a great experience. Scott fixed a sink pipe issue quickly and for a great price and it was done well. He then came out to fix a leaky shower and the job involved more than we realized it would, but he fixed it quickly and did a great job and at a great price! They’ve been very responsive and quick to help, great work, cleaned up anything out of place, and excellent prices. They go above and beyond.
January 24 · Daniel ParsonsI had a plumbing issue on an inspection report, while selling my house. I called Victor at 5:15 pm on a Thursday. He answered, even though it was after 5 pm. We discussed my issue and he said he could come the following day but that was not convenient for me. We scheduled for the next day, a Saturday. He showed up on time, assessed the problem and promptly fixed it. His charge was reasonable. It was a very good experience. I would highly recommend Victor and A1 Plumbing.
July 13 · Ellen DepewThief & Unbelievably FoulI used this company 4 years ago and totally forgot it was a bad experience then. I left a comment back then but because I'm leaving this review I can only edit my last review.On November 20, 2017 my water heater started acting up and I call A-1 plumbing, I spoke with Victor about setting up an appointment. When they arrived Victor and his son Scott went into the garage. Scott looked at me and said “you are the guy who left us a bad review a few years ago”. I said I don’t remember that but if I had a problem I would just tell you (that should have been my clue to end the visit). Scott went into the crawl space and told me I needed a new element in the water heater because it was bad, he also said I would eventually need a new water heater because it was leaking and it was old. While I was standing with Victor in the garage he said “I wish my son Scott would get it together but he drinks too much”. I just listened and went into the crawl space with Scott. While Scott was working on the heater he said “I can tell you were to get a heater and I will install it cheaper than what my dad will charge, just slide me a twenty”. I thought this was foul because he is in business with his father. Scott eventually replaced the element and the thermostat. I paid and they told me everything was working fine. This whole encounter was weird but I didn’t really care as long as my water heater was working.The next day I noticed the hot water was not working at all. So I decided to go into the crawl space to see what was wrong and I noticed the pressure valve was completely corroded and split. It was something that was completely noticeable and should have been mentioned while Scott was working on it. I called Victor and sent him pictures, he admitted it was something Scott should have noticed while working on it. The following day they came out and Scott told me the water heater needed to be replaced. Victor said this would not be a good time to do the replacement because it was about to be Thanksgiving and they may not be able to get the heater from the manufacturer so I should wait till after the holiday.When they left I went back into the garage and I noticed a gift (bottle of black berry moonshine liquor) a friend bought me was missing off the counter. I did not jump to conclusions so I searched the house thinking maybe I was the one who misplaced it but I finally realized it was stolen. On November 27, 2017 Victor called me and said they would like to schedule a time to come by and replace the water heater. I cut Victors conversation short and told him I wanted to speak with Scott and I mentioned everything Scott said in the crawl space about undercutting him to my bottle of liquor being stolen. Victor told me he was not surprised and he would have Scott call me. Scott called me shortly after and I asked him if he stole my bottle of liquor and he said no. I told Scott I had a camera set up in the garage and I was going to play it back and if he told me the truth I would leave it alone but if I see him stealing on my camera I would press charges and Scott admitted he stole my liquor. I told him he did a poor job on my water heater which I paid for and on top of that he stole from me which was completely unacceptable.Scott stated he was having a hard time and he was sorry for not doing a better job on my water heater and for stealing my liquor (this conversation is audio recorded). Victor stated that Scott is a good plumber but he was making bad decisions. I decided not to press charges but I would share my experience with other customers and the BBB.To top it all off I still need to get my water heater replaced, I lost time at work, lost money and honestly I feel like I should get my money back for the inconvenience and a new water heater
November 28 · Amir HenryOur first call when we have a sink blockage or any plumbing issue! A1 is responsive, kind, hard working and very affordable (especially in comparison to other rooter or plumbing companies). We are so thankful for their dedication to resolving the problem and highly recommend them for their quality work.
October 10 · Lisa Breeding
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