Residential Plumbing, Heating & Cooling Introduce
As homeowners and business operators in Portage and the surrounding Southwest Michigan region know, maintaining the critical infrastructure of a property requires reliable, comprehensive service. Residential Plumbing, Heating & Cooling, based in Portage, MI, aims to serve this essential role by providing a broad spectrum of services that cover two of the most vital home systems: plumbing and HVAC (Heating, Ventilation, and Air Conditioning).
This company's core offering focuses on the installation, repair, and maintenance of both plumbing and climate control systems for residential and commercial properties. From the cold, demanding Michigan winters that require flawless furnace performance to the plumbing leaks that can cause significant damage at any time of year, Residential Plumbing, Heating & Cooling positions itself as a single source for these essential trade services.
The firm has a business history in the Michigan community, incorporated in 1976 and opening its Better Business Bureau file in 1996, indicating a long-standing presence in the Portage area. The scope of their work is extensive, covering everything from simple faucet repairs and toilet installations to complex re-piping, gas line work, and complete heating and cooling system installations. This wide array of capabilities suggests a commitment to ensuring properties remain safe, functional, and comfortable throughout Michigan's variable climate conditions.
However, potential customers performing due diligence, as is standard practice for any skilled trade hire in Michigan, should note that public feedback suggests a need for careful consideration regarding the company's customer service and billing practices. While the technical scope of services is vast, reports of unexpected cost increases, professionalism concerns, and disputes over payment methods have been shared by local users. It is always recommended for homeowners to secure a clear, written agreement and thoroughly discuss all aspects of the service and payment process before initiating work.
Residential Plumbing, Heating & Cooling is centrally situated to serve the Portage and broader Southwest Michigan community. Their physical address and operational base are located at 2332 Byrd Dr, Portage, MI 49002, USA. This location offers easy access to the Kalamazoo metropolitan area and surrounding townships.
As a company offering both plumbing and various HVAC contractor services, their reach is generally focused on residential and commercial clients in and around Portage. The service area typically includes, but may not be limited to, Kalamazoo County and its immediate neighbors. Given that they service both plumbing and HVAC systems—which are subject to Michigan's state-level skilled trades licensing requirements—their operation is governed by the state’s rigorous standards designed to protect homeowners.
Prospective customers can easily initiate contact for service or inquiries using their primary contact lines. The company primarily provides on-site services, meaning their technicians travel directly to the customer's home or commercial location to perform necessary repairs, installations, and maintenance.
Residential Plumbing, Heating & Cooling is positioned as a comprehensive contractor, specializing in the two distinct but often co-dependent areas of Plumbing and HVAC. They cater to both residential and commercial clients, offering an extensive list of repair, replacement, and installation services.
Key services across their specialties include:
- Plumbing Installation and Repair: This covers routine fixes for Faucet installation and repair, Toilet installation and repair, and essential Home Plumbing Repair.
- Water Heater Systems: Specialization in Water Heater Installation and Repair, including traditional Gas Water Heaters, as well as modern Tankless and On Demand Water Heaters and Tankless Boilers.
- Pipe and Leak Management: Expertise in Plumbing leak detection, Plumbing pipe repair, Piping Replacement, and Re Piping services to handle burst pipes and full Waterline Repairs.
- Kitchen and Bath Services: Comprehensive solutions for Bathroom Plumbing Repairs, Kitchen Sink issues, Garbage Disposals, and full Kitchen And Bathroom Remodeling projects.
- HVAC and Climate Control: Full Air Conditioning Unit and Air Conditioning Installation services, along with crucial Heating System and Furnace Repair to manage Michigan's diverse weather.
- Gas and Safety Services: Licensed work on Gas Lines Repaired, Installed, And Tested, and necessary Gas Leak Repairs.
- General Fixtures and Accessories: Installation of Shower installation and Shower Pans, along with Sinks, Faucets And Drains, and exterior Hose Spigots.
- Preventative and Routine Care: Offering Preventative Maintenance and Routine Maintenance plans for both plumbing and heating/cooling systems to ensure long-term functionality.
The company's full-service approach, which encompasses all these listed areas, means they are equipped to handle almost any interior utility failure or upgrade a property may require.
Residential Plumbing, Heating & Cooling emphasizes its multi-faceted capability as a key feature, providing solutions across multiple skilled trades under one roof. This convenience is often highly valued by property owners who prefer a single point of contact for complex issues involving both water and air systems.
Core operational features include:
- Integrated Service Model: Offering a combination of Plumber, Air conditioning contractor, Heating contractor, HVAC contractor, Air conditioning repair service, and Furnace repair service, which is ideal for comprehensive residential and commercial system management.
- Broad Repair and Installation Expertise: The scope of offerings includes not only basic repairs but also critical installations such as Water Heaters And Boiler Systems, advanced Tankless Boilers, and comprehensive Air Conditioning Installation and Hvac Installations.
- Accepts Credit Card Payments: Provides the convenience of modern payment processing by accepting Credit cards for services rendered.
- Onsite Service Focus: As a service company, they specialize in Onsite services, bringing their tools, expertise, and repair capabilities directly to the customer's location.
- Residential and Commercial Coverage: Capable of handling both Home Plumbing Repair and larger Commercial & Residential Plumbing projects.
However, in Michigan, where professionalism and transparency are paramount, customers performing a background check on any contractor should consider the entirety of the company's publicly available profile. It is a critical step in the hiring process for services that affect home safety and value.
For residents and businesses in Portage, Kalamazoo, and the Southwest Michigan area needing plumbing or HVAC assistance, the contact information for Residential Plumbing, Heating & Cooling is as follows:
Address: 2332 Byrd Dr, Portage, MI 49002, USA
Phone: (269) 383-0313
Mobile Phone: +1 269-383-0313
In the competitive home services market of Michigan, a service provider must demonstrate both technical proficiency and unwavering customer commitment to be truly worth choosing. Residential Plumbing, Heating & Cooling offers a high level of convenience and breadth of skill due to its combined plumbing and HVAC contractor capabilities. This means that a single call can address a complex problem that might involve both systems—a significant logistical advantage for property owners facing simultaneous issues or planning remodels. The history of incorporation dating back to the 1970s suggests resilience and experience in the local market, and the detailed list of technical services confirms a robust skill set in critical home systems.
The ability to handle a complete scope of services, from a routine Faucet repair to a complex Gas Lines installation, is invaluable. Furthermore, the company’s acceptance of Credit cards simplifies the transaction process, offering a practical benefit to busy homeowners.
However, the necessity of a positive service experience cannot be overstated, particularly in the local Michigan community where word-of-mouth reputation is essential. For any service involving significant financial investment, such as a new Water Heater Installation or Kitchen And Bathroom Remodeling, the utmost clarity and transparency are expected. Given the publicly shared concerns regarding billing discrepancies, unexpected charges, and customer interactions, Michigan residents are strongly advised to take proactive measures. These measures should include obtaining a detailed, written quote or contract outlining all costs and labor estimates prior to commencement of work, and clarifying accepted forms of payment. By prioritizing clear, upfront communication and documentation, customers can best manage their expectations and ensure a professional, mutually satisfactory service experience when utilizing a contractor in the skilled trades sector.
Residential Plumbing, Heating & Cooling Services
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Shower installation
- Toilet installation
- Toilet repair
- Water heater installation
- Air Conditioning Unit
- Attic Venting
- Bathroom Plumbing Repairs
- Burst Pipes
- Commercial & Residential Plumbing
- Conditioning Installation
- Furnace Repair
- Garbage Disposals
- Gas Leak Repairs
- Gas Lines Repaired, Installed, And Tested
- Gas Water Heaters
- Heating And Cooling Installation
- Heating System
- Home Plumbing Repair
- Hose Spigots
- Hvac Installations
- Hvac Repair
- Kitchen And Bathroom Remodeling
- Kitchen Sink
- Pipe Repairs
- Piping Replacement
- Plumbing Installation
- Plumbing Remodeling
- Plumbing Repair And More
- Plumbing Replacement
- Plumbing Water
- Plumbing, Heating & Cooling Services
- Preventative Maintenance
- Re Piping
- Routine Maintenance
- Shower Pans
- Sinks, Faucets And D
- Sinks, Faucets And Drains
- Tankless And On Demand Water Heaters
- Tankless Boilers
- Water Heater Installation And Repair
- Water Heaters And Boiler Systems
- Water Heating
- Waterline Repairs
- Your Plumbing
Residential Plumbing, Heating & Cooling Details
Service options
- Onsite services
- Online estimates
- Language assistance
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Residential Plumbing, Heating & Cooling Photos








Residential Plumbing, Heating & Cooling Location
Residential Plumbing, Heating & Cooling
2332 Byrd Dr, Portage, MI 49002, USA
Residential Plumbing, Heating & Cooling Reviews
officepaymentcostscustomer satisfactionfairphone
★ 5★ 4★ 3★ 2★ 1As I peruse the reviews and comments concerning Residential Plumbing, Heating & Cooling, I've made the decision not to choose their services. It's evident that this company has significant room for improvement when it comes to providing quality customer service. I appreciate the insight shared in these reviews, which has led me to explore other options for my needs.Although I haven't engaged with Residential Plumbing, Heating & Cooling personally, the accounts I've come across from those who have dealt with them have been troubling. These customers have encountered unprofessional behavior, unexpected and questionable increases in costs, and complications related to billing and payment processes.It's disheartening to note that some clients have experienced being unheard and poorly treated, which is contrary to the values of transparency, fair pricing, and professionalism that we expect from businesses in today's marketplace. This raises serious concerns about the company's practices.In a rather concerning turn of events, my own grandfather had an unfavorable encounter with Residential Plumbing, Heating & Cooling last year, involving issues with pricing. This appears to be a recurring problem, and the fact that these concerns have not been adequately addressed is indeed alarming.I hold the belief that a dependable and reputable service provider should consistently deliver quality work while prioritizing customer satisfaction. While my personal experience may be lacking, the disheartening narratives I've come across, coupled with my grandfather's unfortunate experience, have made me cautious about considering Residential Plumbing, Heating & Cooling for any future services.-Devin B
October 13 · Devin BradleyOn October 13, 2023, I had a deeply disappointing experience with Residential Plumbing, Heating & Cooling. The ordeal began when my friend contacted the company for plumbing services and received a quote for labor costs over the phone. To our dismay, upon receiving the final bill, we discovered it was nearly double the initially agreed-upon price.To rectify this discrepancy, my friend attempted to pay with a money order, a legitimate and commonly accepted form of payment. However, the situation took a troubling turn when the individual at the front desk declined the money order and went as far as threatening to involve law enforcement, citing trespassing.What's more, Residential Plumbing, Heating & Cooling arbitrarily added undisclosed charges to the bill, straying far from the professionalism one expects in business transactions. Such actions are not only unprofessional but unethical. The practice of unilaterally increasing costs and then refusing legitimate payment methods is unacceptable.What further escalated this unfortunate experience was the company's threat to send the bill to collections. This heavy-handed approach only compounds the negative impression of Residential Plumbing, Heating & Cooling. In a competitive business landscape, customer satisfaction and fair dealings should be paramount, but the company's actions demonstrated the opposite.Throughout this encounter, their customer service was not only unprofessional but also disrespectful, with unprofessional remarks and a dismissive attitude towards customer concerns. It was disappointing to witness a business conduct itself in this manner.Given my experience, I cannot in good conscience recommend Residential Plumbing, Heating & Cooling to anyone. A one-star rating would be generous, considering the multiple shortcomings in professionalism, transparency, and customer service. Potential customers in the southwest region should exercise caution when considering this company for their plumbing and heating needs.
October 13 · Kenneth BellWhat a fantastic experience! The moment i got on the phone with Kait, I knew I had struck gold. She sent Dustin over to check out my furnace and he went over everything with a fine tooth comb, making sure I understood everything. He even taught me how to change the filter. I'll definitely use this company again. As a single female homeowner, it feels so good to have a company I can trust. Five Stars all the way!
February 05 · AngelHad a fantastic experience with Bob and his team. My A/C went out and they were at our house within 24 hours to begin the replacement process. Professional and easy to work with. Office staff is awesome as well, big shout out to Kait.
June 06 · Adam RossI made an appointment with this company. The day of the service I was contacted by the company to inform me the plumber had an emergency service and that they would have to reschedule. We agreed to reschedule the next day between 4pm-6pm. I was contacted the next morning to confirm the date and time. That afternoon the plumber called me around 12 noon from his personal cell to inform me that he had finished up a service from earlier and was able to come by. I informed him that we would not be home and that we need to maintain the scheduled time between 4pm-6pm. He confirmed that would be fine. Long story short, the plumber never came. I called both the company and the plumber’s personal cell SEVERAL TIMES and no one answered. I am beyond frustrated at this point as my kitchen sink has not drained for over a week.
April 21 · Mischa King
More Plumbers Near Me
Dan Wood Company4.0 (2965 reviews)3950 E Milham Ave, Portage, MI 49002, USA
Quality Plumbing and Drain5.0 (15 reviews)2972 Business One Dr, Kalamazoo, MI 49048, USA
Alliance Plumbing5.0 (55 reviews)2938 Business One Dr, Kalamazoo, MI 49048, USA
Helmus Plumbing Services, Inc.4.0 (49 reviews)2830 S 26th St, Kalamazoo, MI 49048, USA
Drain Monkeys4.0 (107 reviews)8322 Newells Ln, Portage, MI 49002, USA
Great Lakes Plumbing4.0 (90 reviews)860 Gibson St, Kalamazoo, MI 49001, USA
WHITNEY SERVICES4.0 (486 reviews)523 Oak St, Kalamazoo, MI 49007, USA
Roto Rooter Plumbing Service4.0 (2734 reviews)5189 King Hwy, Kalamazoo, MI 49048, USA
Zimmerman Plumbing and Heating Service4.0 (475 reviews)5189 King Hwy, Kalamazoo, MI 49048, USA
Portage Plumbing Services5.0 (378 reviews)W Q Ave, Kalamazoo, MI 49009, USA
DrainwRx5.0 (27 reviews)5770 Venture Park Dr, Kalamazoo, MI 49009, USA
ER Plumbing LLC5.0 (4 reviews)6085 Fairgrove St, Kalamazoo, MI 49009, USA
Categories
Top Visited Sites
Mr. Plumber by Metzler & Hallam4.0 (448 reviews)
G.W. Gill Plumbing and Heating4.0 (18 reviews)
Chavez Plumbing & Rooter Inc4.0 (163 reviews)
Aspen Plumbing Services5.0 (66 reviews)
Village Plumbing4.0 (4 reviews)
Northline Plumbing, LLC5.0 (1 reviews)Trending Plumber Insights Posts
How to Replace a Shower Niche Drain: Step-by-Step Guide for Homeowners
How to Replace a Shower Glass Door Without Causing Leaks
How to Replace Copper Pipes with PEX Safely – Expert Guide
Common Causes for Low Hot Water Volume and Solutions for Homes and Businesses
How to Replace a Showerhead with Low Flow Design for Water Conservation
How to Replace a Fuel Line in a Gas Appliance
