Murphy Plumbing Services Introduce
For residents and property owners across the prestigious Beverly Hills and surrounding Los Angeles areas, maintaining a home or business requires access to exceptionally reliable and honest service professionals. Murphy Plumbing Services, with a prime focus on repair and installation, stands out as a responsive and customer-centric plumbing provider. The service is spearheaded by dedicated professionals like Cesar and Harry, whose commitment to thoroughness and integrity has earned them significant praise from local clientele.
In a region where a quick, professional response is often hard to find, Murphy Plumbing Services is noted for its exceptional customer service. One customer highlighted the responsiveness, stating, "Cesar is very responsive and ALWAYS calls back if he cannot answer the phone and you leave a message. He also works with you and sends photos and the invoice if you cannot be there in person. I find his positive customer service attitude very refreshing in an area where we have been often left high and dry." This dedication to clear communication and accommodating customer schedules, even when the property owner is out of town, is a major differentiating factor.
Their expertise spans from diagnosing complex, hidden leaks to managing critical appliance installations. In one complex case, a customer contacted them for a major water consumption issue. The review noted: "The major culprit turned out to be the plumbing for the pool equipment. The total with military discount was $720, which included the 2 days he spent looking for and then fixing the leak, as well as replacing the cartridge in the master bath shower as it was defective and the temp could no longer be adjusted. I thought this was more than reasonable as I was very much worried that it would be sky high." The ability to diagnose obscure issues, provide a comprehensive fix, and offer value-added services like the military discount speaks volumes about their professional caliber.
Murphy Plumbing Services is strategically located in Beverly Hills, California, allowing for excellent accessibility across the Westside and Greater Los Angeles area. Their address places them right in the heart of one of California's most demanding service markets, enabling them to provide swift and focused service to a discerning customer base.
Location and service area details:
- Based in Beverly Hills, CA 90211, USA.
While the nature of their business is primarily by appointment, their location ensures local familiarity with the varied and often older plumbing infrastructure found in Beverly Hills and neighboring communities. This central positioning is vital for reducing response times for urgent service calls.
Murphy Plumbing Services provides a complete array of general and specialized plumbing solutions for homes and businesses. Their service is characterized by a detailed, diagnostic approach to ensure all potential causes of a plumbing problem are thoroughly investigated and resolved, rather than simply treated superficially. They handle both planned installations and unexpected failures with professionalism.
Services Offered:
- Water Heater Installation and Repair: This includes handling gas water heater replacements and new installations, ensuring efficiency and correct drainage systems, such as installing drain pans.
- Advanced Leak Detection and Repair: Specializing in locating and fixing leaks, including those related to high water consumption reports and complex issues like plumbing leaks for pool equipment.
- Emergency Plumbing Repairs: Dedicated service, as evidenced by a technician named Harry, who successfully completed middle-of-the-night water heater repairs, including replacing necessary parts like a thermocouple.
- Appliance Connection and Troubleshooting: Correctly connecting and ensuring the proper function of appliances like dishwashers to existing garbage disposal units, addressing installation faults such as missing knockouts.
- General Plumbing Diagnostics: Fine-tuning and addressing minor water wasters to help customers reduce utility bills.
- Shower and Fixture Repair: Comprehensive maintenance, including replacing defective parts like master bath shower cartridges to restore proper function and temperature adjustment.
- Routine and Complex Repair Services: Addressing all types of plumbing needs, whether a small repair or a significant system malfunction.
The core features of Murphy Plumbing Services revolve around their exceptional customer service and professional integrity, which are highly valued in the competitive California market. They provide tangible benefits that go beyond simple technical skills.
Features / Highlights:
- 24-Hour Emergency Repair Service: Availability for urgent, middle-of-the-night repairs, ensuring immediate assistance for critical failures like water heater malfunctions.
- Highly Transparent and Reasonable Pricing: Commitment to fair and upfront costs, often exceeding customer expectations for complex, multi-day work.
- Military Discount Offered: Providing a significant discount to service members, veterans, and their families, as explicitly noted in customer reviews for major service jobs.
- Flexibility with Customer-Supplied Equipment: Allowing clients to purchase their own new water heaters or other components (e.g., from Lowe's or Amazon) to save money, with the plumber handling the pick-up and installation.
- Exceptional Communication: A professional standard of always calling back, sending photos, and managing invoices remotely for customers who cannot be present.
- Thorough, Multi-Day Diagnostics: Dedication to spending the necessary time—even two full days—to locate and fix difficult-to-find leaks and complex plumbing problems effectively.
- Value-Added Installation: Providing complementary services during major installations, such as installing a drain pan at no additional cost during a water heater replacement.
For all inquiries, service requests, and plumbing emergencies, Murphy Plumbing Services can be contacted using the following information. Given their commitment to being responsive, you can expect a prompt return call if your initial attempt goes to voicemail.
- Address: Beverly Hills, CA 90211, USA
- Primary Phone: (310) 896-3795
- Mobile Phone: +1 310-896-3795
Choosing Murphy Plumbing Services is an excellent decision for Los Angeles-area residents who prioritize honesty, comprehensive problem-solving, and professional customer care. In an area often plagued by contractors who are unresponsive or fail to show up, the consistent reliability and responsiveness of professionals like Cesar and Harry are a major asset. Their demonstrated ability to work with customers' schedules, offer military savings, and tackle issues ranging from minor repairs to major pool equipment plumbing leaks—often with unexpected value adds like complimentary drain pan installation—provides a level of trust and financial transparency that is highly valuable. The fact that they successfully perform emergency, after-hours repairs and ensure the use of the correct parts confirms their readiness to handle any plumbing crisis, day or night. For serious, complex, or urgent plumbing needs, Murphy Plumbing Services represents a professional, dependable, and highly recommended local California choice.
Murphy Plumbing Services Details
Offerings
- Repair services
Murphy Plumbing Services Photos
Murphy Plumbing Services Location
Murphy Plumbing Services Reviews
cost
★ 5★ 4★ 3★ 2★ 1So far I have done business with them 3 times...Our tenant called us because the newly installed dishwasher was not draining and water was leaking outside near the laundry room. Cesar went to the house that afternoon and it turned out that the handyman had not removed the knockout on the garbage disposal before hooking up the dishwasher - it does say to do that on a sticker in big red letters, that you have to remove to install it. At any rate, if we had been in town, I would have installed it myself. The water leak turned out to be due to the water heater element overheating as it was at the end of its life cycle. Not mad-it was the original one and held up for 15 years. Service call was $75,Cesar allowed me to purchase the gas water heater from Lowe's (I found a $50 off coupon and was able to apply it to a sale item) and he went to pick it up. He also installed a drain pan at no additional cost. I found the right one on amazon, but it was on back order and would not have arrived in time for the installation.Our tenant called a couple of weeks ago to tell me that DWP had contacted her because of unusually high water consumption, which pointed to a leak. It was a no brainer for me to call Cesar. He thoroughly investigated all possibilities. He fine-tuned some minor water wasters. The major culprit turned out to be the plumbing for the pool equipment. The total with military discount was $720, which included the 2 days he spent looking for and then fixing the leak, as well as replacing the cartridge in the master bath shower as it was defective and the temp could no longer be adjusted. I thought this was more than reasonable as I was very much worried that it would be sky high.While the nature of this business dictates by appointment only, Cesar is very responsive and ALWAYS calls back if he cannot answer the phone and you leave a message. He also works with you and sends photos and the invoice if you cannot be there in person. I find his positive customer service attitude very refreshing in an area where we have been often left high and dry waiting on someone to get back to us or making appointments and then not showing up.
October 28 · ken HendersonThey came out and repaired my water heater in the middle of the night. Great job done by Harry. He had the part with him wonderful work and didnt cost me an arm and a leg to replace my thermocouple.
October 22 · Todd BennetConnley was very professional. Would highly recommend him. He was able to address the problem directly with no run-arounds and was upfront with prices. It works great now, better than ever. Very happy with the work done.
September 09 · Marsabil Ketthy
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