Mr Rooter Plumbing Introduce
For homeowners and businesses throughout the greater Cook County, Illinois area, a reliable plumbing system is essential. When a routine drain clog turns into a water emergency or when it’s time to upgrade an aging water heater, you need a trusted professional who is available and equipped to handle the job. This is where Mr Rooter Plumbing of Cook County, located in Elk Grove Village, IL, steps in as a full-service provider.
Operating as a key resource in the local community, this company is classified not only as a comprehensive plumber but also as a specialist in drain cleaning, septic system service, and water purification solutions. With years of experience serving the region, their focus is on providing high-quality, professional repairs and installations for both residential and commercial clients.
A central part of their commitment to customer service is ensuring clear communication, including providing upfront pricing and reviewing repair or replacement options with you before any work begins. This commitment allows customers to make informed decisions that suit their budget and specific needs.
Mr Rooter Plumbing of Cook County is based out of Elk Grove Village, making it a centrally located and accessible service provider for much of the surrounding Cook County area. For non-emergency needs or correspondence, the physical business address is:
30 Martin Ln, Elk Grove Village, IL 60007, USA
However, the nature of plumbing work means that accessibility is primarily defined by their availability to travel to your location. They are known for providing onsite services and are ready to dispatch licensed and insured service professionals for all your plumbing concerns. Their service model is geared toward maximum convenience, offering appointments with flexible timing to fit a busy Illinois resident's schedule.
The scope of services provided by Mr Rooter Plumbing of Cook County is extensive, covering nearly every aspect of residential and commercial plumbing. From routine maintenance to major system overhauls, their certified professionals utilize industry-leading methods to diagnose and resolve issues. The services fall into several key categories:
- Drainage and Sewer Services: This includes all forms of drain clearing, from simple clogs to complex sewer issues. Services provided are Drain Cleaning, Clogged Drains, Auger Drain Line, Hydroscrub®—Jetting (Hydro Scrub Hi Pressure cleaning), Sewer Cleaning, Sewer Repair, Trenchless Sewer Line Repair, Sewer Line Repair And Replacements, Sewer Backup or Clogged, Sewer System Backups, Floor Drain Backing Up, Floor Drain Backup, and Plumbing Video Camera Inspection/Sewer Video Inspection for precise diagnostics.
- Water Heater Services: They offer comprehensive solutions for your home's hot water supply, covering Water Heater Installation, Water Heater Repair, Water Heater Repair And Replacements, and installation of Tankless Water Heaters.
- Fixture Repair and Installation: A full range of services for common household and commercial fixtures, including Faucet Installation, Faucet Repair, Shower Installation, Shower Repair, Toilet Installation, Toilet Repair, and the repair and installation of Garbage Disposals.
- Pipe and Leak Services: Specialized in addressing leaks and necessary pipe maintenance, offerings include Plumbing leak detection, Plumbing pipe repair, Leaking Pipes, Water Line Repairs, Water Line Replacement And Installations, Replacement Main Water Line, and repair and replacement for Frozen Pipes.
- Sump Pump and Basement Drainage: Essential services for protecting Illinois homes from basement flooding, such as Sump Pump Repair, Sump Pumps, Battery Back Up Sump Pump, Ejector Pump Repair, and handling a Basement Flood.
- Specialty Services: Beyond general plumbing, they also handle specialized needs like Gas Line Repair, Septic system service (Septic Tank Pumping), and Water purification company services (Water Softeners and Water Filters).
- Plumbing Maintenance: Proactive services to maintain system health, including Plumbing Diagnosis And Inspection, Plumbing System Maintenance, Plumbing Repairs, and Plumbing Replacement And Installations.
Mr Rooter Plumbing of Cook County differentiates itself through a commitment to professional standards and customer-centric policies. These features are designed to provide Illinois customers with peace of mind and reliable service:
- 24/7 Emergency Service: They are available around the clock, 365 days a year, to handle unexpected emergencies like burst pipes, major leaks, or sewer backups.
- Upfront, Honest Pricing: Customers receive a detailed, honest price quote for the work before any repairs begin, ensuring there are no hidden fees.
- Courteous, Uniformed Professionals: The team consists of respectful, licensed, and insured professionals who prioritize customer satisfaction.
- Focus on Customer Education: Technicians take the time to inspect the issue thoroughly and show customers exactly where the problem lies, reviewing all options for repair or replacement.
- Accepts Credit Cards: For convenience in payment, the company accepts credit cards.
- Inclusion: The business identifies as LGBTQ+ friendly.
- Comprehensive Warranty: They back their service with a reliable warranty as part of the Neighborly Done Right Promise.
If you are in need of plumbing services or would like to discuss a repair or installation project for your Cook County property, you can contact the Elk Grove Village office directly:
Address: 30 Martin Ln, Elk Grove Village, IL 60007, USA
Phone: (847) 686-3200
Mobile Phone: +1 847-686-3200
Whether you are calling in the middle of the night for an emergency or scheduling a routine maintenance check, their team is prepared to take your call and dispatch a service professional to your home or business.
Choosing a plumber in the busy Chicagoland area often comes down to a balance of expertise, availability, and transparent business practices. Mr Rooter Plumbing of Cook County is positioned as a dependable choice because of its commitment to these three pillars. When you're dealing with the stress of a plumbing issue, the last thing you want is ambiguity about the problem or the cost. Their policy of transparent, upfront pricing eliminates that stress, allowing you to choose the best solution for your home and budget before the work starts.
The company's full spectrum of services—from simple faucet repair to advanced trenchless sewer line replacement and water purification—means that you rarely need to call a different contractor, regardless of the complexity of your issue. This comprehensive service model is backed by licensed and insured professionals, providing an extra layer of confidence in the quality and longevity of the repair work.
Furthermore, local testimonials often highlight the professionalism and communication skills of their staff, such as James, Maria, and Matt, who have been noted for keeping customers well-informed throughout the process. This dedication to customer experience, even when handling complex, multi-day projects, speaks to a genuine commitment to client comfort and satisfaction. While occasional feedback regarding service execution or pricing details can occur in any service industry, the overall operational goal remains focused on delivering expert, reliable, and respectful service to all residents and commercial clients in Cook County, Illinois. For any plumbing job, large or small, Mr Rooter Plumbing of Cook County aims to be the only call you need to make.
Mr Rooter Plumbing Services
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer cleaning
- Sewer repair
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Auger Drain Line
- Basement Flood
- Battery Back Up Sump Pump
- Clogged Drains
- Drain Cleaning
- Ejector Pump Repair
- Floor Drain Backing Up
- Floor Drain Backup
- Frozen Pipes
- Gas Line Repair
- Hydro Scrub Hi Pressure
- Hydroscrub®—Jetting
- Leaking Pipes
- Plumbing Contractors
- Plumbing Diagnosis And Inspection
- Plumbing Repairs
- Plumbing Replacement And Installations
- Plumbing System Maintenance
- Plumbing Video Camera Inspection
- Replacement Main Water Line
- Rooter
- Roto
- Sewer Backup or Clogged
- Sewer Line Repair And Replacements
- Sewer System Backups
- Sewer Video Inspection
- Sump Pump Repair
- Sump Pumps
- Tankless Water Heater
- Toilet Backup
- Toilet Overflowing
- Trenchless Sewer Line Repair
- Water Damage Restoration
- Water Heater
- Water Heater Installation
- Water Heater Repair And Replacements
- Water Line Repairs
- Water Line Replacement And Installations
Mr Rooter Plumbing Details
Service options
- Onsite services
- Online estimates
Offerings
- Repair services
Crowd
- LGBTQ+ friendly
Payments
- Credit cards
- Credit cards
Mr Rooter Plumbing Photos










Mr Rooter Plumbing Location
Mr Rooter Plumbing
30 Martin Ln, Elk Grove Village, IL 60007, USA
Mr Rooter Plumbing Reviews
jobcalltechniciansewercamerabasementgarbage disposalsump pumpworkbackup
★ 5★ 4★ 3★ 2★ 1Mr Rooter team was great to work with throughout my whole project. My experience with everyone I came in contact with was always professional and very courteous. From James to Maria who always responded promptly to my calls and especially Matt and his team, my experience could not have been better. I was always kept up to date and informed regarding all that was involved with my project. Matt went out of his way to make sure I was well informed and always responded quickly with any and all of my concerns. He wanted to make sure I was comfortable with all that information and guidance he was communicating. If you should ever be in need of any plumbing service your only call should will be to Mr.Rooter of Cook County and ask for Matt if he is available.
August 24 · Robert MKaiden and Jonah came by to replace my garbage disposal and they did a great job and all. The only problem is that they did not put in a new part from the box. They came back but I shouldn't of had to call them back in the first place. I paid 318 for the whole job for a garbage disposal I provided. Had to downgrade my review because of this. The picture is how they left it at first.
September 13 · Crystal SwakeWe contacted Mr. Rooter Plumbing after noticing sewer gas smell coming from our catch basin and because they offer a free estimate on the work. When Mr. Rooter showed up at our house, they did not immediately start routing the pipes, instead they were waiting for the contracted pump truck to arrive. We agreed, despite never receiving a free estimate, and signed off for Mr. Rooter use the pump on the catch basin, so they could get to work routing the pipe. Mr. Rooter scheduled an appointment for the next day. Mr. Rooter's office reached out to confirm the appointment slot and never showed up to our house. This was highly inconvenient because I had stayed home from work so I could be available for Mr. Rooter. I talked to the Mr. Rooter office about coming out in the morning on the next day and had numerous phone calls, which eventually resulted in Mr. Rooter not coming to my house. Eventually, Mr. Rooter arrived to route the line, weeks after they pumped, so some water had returned, and they sent a camera into the pipes and the footage revealed there was some damage to the pipe, near the street. Despite charging $648 to manually cable the line, Mr. Rooter said that hydro jetting the line for another $1,300 would be necessary. We just wanted the roots cleared from the pipes, but we also needed the camera footage.We had done some work five years earlier and the Village of Oak Park had worked on the parkway, so I wanted those images to show our former plumber and the village. The workers said they would send me the images, but nothing arrived by email.The worker had an iPad with the footage so it could have been easily sent. They had no problem immediately sending an invoice. The Mr. Rooter employees were out in their trucks smoking cigarettes and I approached again saying that I really needed that footage and they assured me that they would send it. Eventually the Mr. Rooter workers took off and I did not receive the images. I called the office again and eventually sent me some of the images, but not a single photo of the damage to the pipe. This led to multiple emails back and forth and countless excuses. Mr. Rooter came back to hydro jet the line. We contacted our former plumber, who came out despite the fact that Mr. Rooter never provided us with the images of the damaged pipe and sent his own camera into the line. The plumber's footage showed that the pipes were still filled with roots. This is an independent contractor who came to our house and examined the pipe on his own dime. We have been in contact with Mr. Rooter demanding a refund on incomplete work, but their operators have just given us a run around. Mr. Rooter's services are a BIG SCAM. They come and do work that accomplished NOTHING and then convince you to sign up for additional "more effective" work. And yet the workers spent a great deal of time just smoking cigarettes in their trucks in front of our house. They claim to have years of EXPERTISE and yet they cannot complete a simple job. Mr. Rooter is DISORGANIZED, SLOPPY, and INCOMPETENT. DO NOT USE THIS SERVICE! THEY RELY ON FINE PRINT TO JUSTIFY POORLY DONE WORK!
July 14 · Chad NackersI recently had Mr. Rooter out to perform maintenance on a clogged laundry drain, and the experience was outstanding from start to finish. The technician arrived promptly, was professional and courteous, and took the time to explain what was causing the issue. He cleared the clog efficiently and ensured everything was flowing properly before wrapping up. I really appreciated the thoroughness and respect for my home—he even cleaned up the work area afterward. Highly recommend Mr. Rooter for anyone needing reliable, knowledgeable plumbing service!
May 09 · Lisa MarieAfter noticing a leak in my basement roof I pinpointed it to my kitchen sink food disposal unit. One call later my technician Greg was scheduled and arrived on time next day. He was on point with explaining the repair and even gave me weekly maintenance tips to keep the new unit in order. Excellent service as always!!
June 17 · Atanu Das
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