Ford Plumbing

- 500 Gee St, Mt Vernon, IL 62864

Welcome to an in-depth look at Ford Plumbing, a local service provider operating out of Mt Vernon, Illinois. For homeowners and property managers in the greater Southern Illinois region, plumbing issues can range from minor annoyances like a leaky faucet to significant problems such as burst pipes or sewer line damage. Understanding the services and operational details of local contractors is essential when seeking professional assistance. Ford Plumbing offers a specific set of repair and installation services designed to address common household plumbing needs. This article aims to provide a clear, factual, and informative overview for local users considering this company for their next plumbing project.

Introduction / Overview of Ford Plumbing

Ford Plumbing is classified as a dedicated plumbing service, aiming to serve the residential and commercial communities surrounding Mt Vernon, IL. As a repair-oriented service, their primary focus is on diagnosing and resolving existing issues within a home's plumbing system. This includes everything from routine maintenance to complex system repairs. Operating in a vital trade, the company's offerings cover the core areas of modern plumbing infrastructure, ensuring water flow, drainage, and hot water systems are functional. They accept credit card payments, a practical feature for many customers who prefer non-cash transactions for unexpected home repairs. The scope of their work revolves around maintaining the integrity and functionality of indoor and outdoor water and waste-removal systems. This commitment to repair services is a cornerstone of their business model, positioning them as a resource for emergency and scheduled fix-it jobs.

Location and Accessibility in Southern Illinois

Ford Plumbing is strategically located at 500 Gee St, Mt Vernon, IL 62864, USA. Mt Vernon serves as a central hub in Jefferson County, making this location potentially accessible for residents across Southern Illinois. Being situated directly within a community like Mt Vernon allows them to offer localized service, which can be a key advantage during plumbing emergencies where prompt response time is crucial. The address places the business within the regional infrastructure, aiding in service deployment to nearby towns and rural areas. For Illinois users, especially those in the 62864 ZIP code and adjacent areas, the local presence can translate to faster call-out times compared to services based further afield. When scheduling a service call, customers can use the provided phone numbers for direct contact.

Services Offered by Ford Plumbing

The service matrix provided by Ford Plumbing covers several essential facets of home and property plumbing maintenance and repair. Their offerings are structured to address both immediate system failures and necessary upgrades or replacements. This comprehensive approach means they handle issues from the smallest leak to major sewer line problems, ensuring they can be a single point of contact for diverse plumbing needs. Understanding the complete list of services helps local users determine if the company is the right fit for their specific repair or installation requirement. The core services are detailed below:

• Drain Cleaning: Essential for resolving slow drains, clogs, and backups in sinks, toilets, and main lines, helping to restore proper water flow and sanitation.
• Plumbing Leak Detection: Utilizing specialized equipment to accurately locate hidden leaks within walls, floors, or underground, which is crucial for preventing extensive water damage and mold growth.
• Plumbing Pipe Repair: Addressing damaged, corroded, or burst piping, including patching, section replacement, or full pipe line overhauls to maintain system integrity.
• Sewer Repair: Handling significant issues related to the main sewer line, which can involve trenchless or traditional excavation methods to fix breaks, blockages, or roots intrusion.
• Toilet Installation: Professional installation of new toilets, which ensures proper seating, sealing, and connection to the waste line for reliable, leak-free operation.
• Water Heater Installation: Expert setup and connection of new water heaters, whether tanked or tankless, ensuring compliance with local codes and optimal efficiency for hot water supply.
• Water Heater Repair: Diagnosis and repair of water heater issues, including faulty heating elements, leaks, pilot light problems, or sediment buildup, to extend the life of the unit.

Features / Highlights

Beyond the technical services, several operational features stand out as being relevant to potential customers. These features relate to the types of work performed and the payment convenience offered to the local Illinois clientele:

• Specialization in Repair Services: A core focus on offering solutions to existing problems rather than solely new construction or large-scale remodeling projects, which makes them highly relevant for urgent breakdowns.
• Acceptance of Credit Cards: Providing flexibility in payment options, allowing customers to easily cover the costs of unexpected or emergency plumbing work without needing immediate cash or check funds.
• Comprehensive Water Heater Services: The inclusion of both water heater installation and repair indicates a deep understanding of one of the home's most essential and complex appliances.
• Sewer Line Expertise: The inclusion of sewer repair highlights a capacity to handle major structural plumbing issues beyond typical in-home fixture fixes.
• Local Mt Vernon Presence: As a Mt Vernon-based entity, they serve the Southern Illinois region with a local's knowledge of regional plumbing codes and common environmental challenges.

Contact Information for Service Scheduling

For residents in Mt Vernon and the surrounding areas needing to schedule service or inquire about specific issues, the company can be reached using the following details. Direct contact is the recommended first step for obtaining quotes or arranging a visit:

• Address: 500 Gee St, Mt Vernon, IL 62864, USA
• Phone: (618) 204-5488

Public Feedback and What is Worth Choosing

In evaluating any local service, potential customers often consult public feedback. It is important to acknowledge that the available customer reviews for Ford Plumbing in Mt Vernon, IL, raise specific and serious concerns. These unverified accounts allege issues with billing transparency, specifically with the difference between quoted and billed hourly labor charges, and dissatisfaction regarding the successful resolution of complex issues, such as leak detection, within the expected timeframe. One account specifically mentioned being charged for breaks during the workday, resulting in a higher-than-anticipated final cost. Another customer reported a cash quote that was significantly exceeded on the final bill for a simple heat tape installation on a frozen pipe, leading to dissatisfaction with the $95 per hour labor charge and the overall experience. Potential Illinois customers are advised to take these public reports into consideration and to prioritize obtaining a detailed, written estimate before any work begins, and to clarify the exact labor rate and billing practices, including charges for travel, lunch, or other break times, to ensure transparency and prevent any misunderstandings about the final invoice.

Despite the reported customer service and billing issues in the public feedback, Ford Plumbing offers a robust technical service profile. What remains a strong point for consideration is the breadth of their technical expertise. For Illinois users in the Mt Vernon region, choosing Ford Plumbing may be worthwhile based on their capacity to handle a wide variety of plumbing challenges. The company's technical scope includes specialized services like dedicated leak detection, comprehensive sewer repair, and full water heater life-cycle support (installation and repair). The acceptance of credit cards also remains a valuable logistical benefit, easing the immediate financial burden of emergency plumbing work. Ultimately, the decision for local Illinois users will hinge on balancing the company's full-service technical offerings against the noted concerns regarding billing practices and customer satisfaction, emphasizing the need for clear communication and verified quotes for all contracted work.

Ford Plumbing

500 Gee St, Mt Vernon, IL 62864, USA