David Hutson Plumbing Introduce
For homeowners in the Kingsport and greater Tri-Cities region of East Tennessee, reliable and responsive residential plumbing repair services are essential. Plumbing issues, from a persistent leak to a complete system failure, can cause significant stress and damage. Finding a local, accessible plumber who specializes in routine and emergency household repairs is a top priority for maintaining a safe and functional home.
David Hutson Plumbing, located right in Kingsport, TN, focuses on providing necessary repair services for the local community. The company aims to address a wide range of common plumbing problems that Tennessee residents face, offering a local solution to unexpected household disruptions. Their presence in the community positions them as a go-to option for those in need of immediate service to get their home systems back on track.
However, prospective customers should be aware that the public feedback on this business highlights significant concerns regarding pricing transparency and communication. Specifically, multiple customers have reported difficulties in obtaining estimates before work commenced, and one review detailed a substantial cost for a single hour of labor without a corresponding itemized invoice. Furthermore, reports of unreturned calls and unfulfilled promises for quotes suggest that communication and follow-through can be inconsistent. While all plumbing services are rooted in the goal of providing essential repairs, customers should proceed with caution and proactively request all details in writing before authorizing any work.
Location and Accessibility
David Hutson Plumbing is locally situated in Kingsport, Tennessee, providing a convenient base for serving the local area. Their central location allows for relatively quick mobilization to residential properties throughout the city and surrounding areas, including the communities that make up the Tennessee Tri-Cities.
The company’s listed location is:
634 Gravely Rd, Kingsport, TN 37660, USA
Gravely Road is a well-known thoroughfare in Kingsport, making the business easily identifiable for residents. This local presence is a geographical advantage, enabling them to focus their service area on the needs and common plumbing issues unique to the East Tennessee climate and infrastructure.
Services Offered
As a residential plumber, David Hutson Plumbing provides core repair services designed to resolve the most frequent and urgent issues encountered by homeowners. While comprehensive service details are not publicly itemized beyond "Repair services," a typical local residential plumber's repertoire, aligned with the common needs in the Kingsport area, includes:
- **General Plumbing Repair:** Addressing leaks in pipes, water lines, and fixtures like faucets and toilets.
- **Drain Cleaning and Clog Removal:** Clearing blocked sinks, tubs, and main lines that cause slow drainage or back-ups.
- **Water Heater Service:** Repairing issues with traditional tanked water heaters, which are essential for Tennessee homes.
- **Pipe Repair and Replacement:** Handling burst pipes or deterioration common in older homes, particularly after severe weather.
- **Sewer and Drain Line Repairs:** Dealing with problems in the main lines connecting the home to the public sewer system or a septic tank.
It is strongly recommended that customers contact the company directly to confirm they offer a specific service and, most importantly, to request a detailed, written estimate before any work begins.
Features / Highlights
Based on the available information, the primary features of David Hutson Plumbing are centered on its service type and location:
- **Local Kingsport Service:** The company is situated directly in Kingsport, TN, offering a local service option to residents of the Tri-Cities area who prefer to support local businesses.
- **Focus on Repair Services:** Their core offering is dedicated plumbing repair, which is critical for unexpected and urgent issues that require immediate attention.
- **Accessible Contact Methods:** They provide both a standard phone line and a mobile number, offering multiple ways for local customers to reach them for service inquiries.
It must be noted, however, that the most prominent public 'features' are the customer complaints, which serve as a critical alert to prospective clients. The severe customer reports regarding a significant overcharge and refusal to provide an itemized receipt after the job was complete, as well as multiple reports of poor communication and failure to follow through on promises for estimates, are crucial points for any homeowner to consider before engaging their services. Transparency in billing and consistent communication are fundamental expectations for professional home services.
Contact Information
For residents in the Kingsport, TN, area who wish to contact David Hutson Plumbing regarding repair services, the company can be reached using the following details:
Address: 634 Gravely Rd, Kingsport, TN 37660, USA
Phone: (423) 288-4577
Mobile Phone: +1 423-288-4577
What is Worth Choosing
The decision of which plumber to choose in the Kingsport, TN, area should always be based on a balance of technical capability, reliability, and most importantly, business integrity and transparency. While David Hutson Plumbing is a local business specializing in essential repair services—a clear benefit for local residents—the publicly available customer feedback presents significant red flags that cannot be overlooked by a content writer committed to factual reporting.
The core value of choosing a service provider is peace of mind, which is severely undermined by reports of excessive, non-negotiated charges ($650 for one hour of work), refusal to provide itemized receipts, and a pattern of failing to deliver promised estimates or follow-up calls. For homeowners in Tennessee, unexpected plumbing costs are stressful enough; this stress is compounded when service providers fail to be transparent about costs upfront. The reported practice of only providing an estimate *after* the job is finished is a highly unorthodox and risky business model for customers.
Prospective clients in the Tri-Cities area who consider David Hutson Plumbing should ensure that they receive a comprehensive, detailed, and written estimate or quote *before* authorizing any work. Furthermore, they should explicitly request and confirm that an itemized invoice will be provided immediately upon completion of the service. Without these assurances in place, the evidence suggests that choosing this service carries a significant risk of dissatisfaction due to high, unexpected costs and poor administrative follow-through. It is worth choosing a plumber who offers clear, upfront pricing and a demonstrated history of customer trust.
David Hutson Plumbing Details
Offerings
- Repair services
David Hutson Plumbing Photos
David Hutson Plumbing Location
David Hutson Plumbing
634 Gravely Rd, Kingsport, TN 37660, USA
David Hutson Plumbing Reviews
job
★ 5★ 4★ 3★ 2★ 1Thumbs down. He came out to look at a job & said he would run numbers and would get back with us. We called several times throughout the week and he kept saying he hadn't gotten around to it. Never called to say he couldn't do the job. Just kept us waiting. . . . On absolutely nothing.
May 18 · samantha mcclain🚨 I DO NOT RECOMMEND. USE ANYONE ELSE 🚨David Hutson wouldn’t give an estimate until after the job was finished, was way overcharged for 1 hr of work. ($650 x one hour) Wouldn’t give an invoice when asked for an itemized receipt. Very dishonest and shady. DO NOT USE David Hutson Plumbing 👎 BUYER BEWARE 👎
January 14 · Leah WamplerI didn't get the job but he has helped me on a few and they get stuff done!!!!!
September 13 · Robert BrentsNever returned my calls.
August 02 · David HallNever returned my call
February 07 · Andy Isner
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