Bonfe's Plumbing, Heating, Cooling & Electrical Services in Minneapolis, MN

Bonfe's Plumbing Heating & Air Services Introduce

For homeowners across the Minneapolis-St. Paul Twin Cities Metro Area, managing the essential systems of your property—from reliable plumbing to efficient heating and cooling—is non-negotiable, especially given the dramatic temperature swings Minnesota experiences. Bonfe's Plumbing Heating & Air Services has been a fixture in the local residential service industry since 1993, offering a comprehensive suite of solutions to keep homes comfortable, safe, and fully functional year-round. Operating as a one-stop-shop for plumbing, heating, air conditioning, electrical, and sewer services, Bonfe aims to simplify home maintenance by consolidating these critical needs under one roof.

The company is committed to providing quick and efficient home service, with a goal of ensuring 100% satisfaction for all customers in the Twin Cities. They emphasize the use of thoroughly vetted and certified professionals, who are trained to provide upfront pricing before any work begins. This commitment to transparency is designed to prevent unexpected charges. Technicians arrive in full uniform, wear shoe covers, and use protective measures to keep work areas clean, which contributes to a professional and respectful service experience for homeowners.

Bonfe's reputation is built on specializing in a full range of residential services, which allows them to perform thousands of service calls annually, addressing everything from a leaky faucet to a complete furnace replacement. This extensive experience translates into deep expertise across various home systems, which is vital when diagnosing complex issues where plumbing, HVAC, or electrical components may interact. They back up their commitment to quality with a strong promise, including an industry-leading Lifetime Warranty on many recommended repairs and installations, offering long-term protection for as long as you live in your home.

However, it is important for potential customers to note that public feedback indicates some concerns regarding the scheduling and pricing aspects of their business model. Some customers have expressed frustration with wide service windows, such as a 7 AM to 7 PM slot, and cancellations that require rescheduling weeks or months out, particularly for routine maintenance services offered under their membership plans. Prospective clients are advised to thoroughly review the terms of any service or membership plans and confirm scheduling availability to ensure it aligns with their expectations for convenience and time management.

Location and Accessibility

Bonfe's Plumbing Heating & Air Services operates from a central location in the northern suburbs of the Twin Cities, allowing them to dispatch teams across the entire metropolitan area. This strategic placement ensures they can reach a wide range of communities from Minneapolis and St. Paul out to the surrounding counties.

Primary Address: 8520 Baltimore St NE, Minneapolis, MN 55449, USA.
Service Area: The company serves the entire Twin Cities Metro area, including Minneapolis, St. Paul, and communities throughout Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, and Washington Counties (e.g., Chanhassen, Chaska, Prior Lake, Savage, Shakopee, St. Anthony, etc.).
Service Hours: They offer regular service seven days a week, typically from 7:00 AM to 10:00 PM. Importantly for Minnesota residents, they provide 24/7 Emergency Services for critical issues outside of regular hours.

Services Offered

Bonfe provides a comprehensive array of residential services, covering the four major mechanical systems of a home: Plumbing, Heating, Cooling, and Electrical, alongside specialized Drain & Sewer services.

General Plumbing Services: Plumbing repair, installation, whole-home repiping, and routine inspections to catch issues early.
Water Heater Services: Repair and installation of both traditional tank-style and tankless water heaters.
Sump & Well Pump Services: Sump pump repair, well pump services, and installation of sump pumps or foundation drains.
Drain & Sewer Care: Drain clearing, rooter service, sewer line repair and installation, camera inspections, and clearing of drain clogs or blockages.
Heating Services: Heating installation, maintenance, tune-ups, and repair for gas furnaces, electric furnaces, hot water heating systems, hot water boilers, and heat pumps.
Cooling Services: Central A/C installation, service, repair, and replacement; ductless mini-split A/C installation and repair; and geothermal heating/cooling installation.
Electrical Services: Electrical repair, installation, home lighting services, circuit breaker installation and repair, and ceiling fan installation. They also offer surge protection.
Water Quality: Water softener repair and installation, and water filtration system installation.
Kitchen & Bath: Repair and installation of kitchen and bathroom plumbing, including faucets, fixtures, sinks, showers, and toilets.
Specialty Services: Gas line repair and installation, leak detection, burst/frozen pipe repair, whole-home winterization, backflow testing and prevention, and indoor air quality services (e.g., humidifiers, air cleaners).

Features and Highlights

The company promotes a number of features designed to enhance customer confidence and service quality.

24/7 Emergency Services: Providing around-the-clock availability for urgent plumbing, heating, cooling, electrical, and sewer issues in the Twin Cities.
Lifetime Warranty: Offering an industry-leading Lifetime Warranty on recommended repairs and installations for as long as the customer lives in the home (a $99 service charge typically applies).
Upfront Pricing: Technicians provide a comprehensive report and a transparent, upfront quote for recommended services, ensuring clients know the cost before work commences.
Comprehensive Diagnostics: A $99 diagnostic charge is offered for the first 30 minutes of service, which is often waived if the customer proceeds with the recommended repair work.
Membership Plans: Offering various tiers of maintenance plans (Bonfe BASICS, PLUS, and TOTAL) which provide preventive maintenance checks, discounts on repairs, priority scheduling, and sometimes repair coverage up to a set limit.
Professional Conduct: Technicians are thoroughly vetted, wear uniforms, and use protective covers for flooring and work areas.

Contact Information

To schedule a service appointment or for emergency assistance in the Twin Cities area, homeowners can reach Bonfe's using the following contact information:

Address: 8520 Baltimore St NE, Minneapolis, MN 55449, USA

Phone: (763) 783-1837

What Is Worth Choosing

For Minnesota homeowners seeking a single provider for the full spectrum of their residential mechanical needs—plumbing, HVAC, electrical, and sewer—Bonfe's presents a compelling option due to its extensive service offerings and long-standing presence since 1993. The convenience of calling one number for diverse issues is a significant advantage, particularly during Minnesota’s peak seasons when both heating and cooling systems are heavily relied upon. Their 24/7 emergency service is a critical feature, providing necessary rapid response to urgent problems like burst pipes during a severe cold snap or a failed air conditioner during a heatwave.

The Lifetime Warranty on repairs and installations stands out as a strong commitment to quality, offering assurance that the work performed is durable and reliable for the duration of home ownership. This can translate into considerable long-term savings and peace of mind. Furthermore, the practice of providing upfront, no-surprise pricing is a professional standard that many customers value.

However, potential customers must weigh these benefits against common criticisms often found in customer feedback, which frequently cite issues with scheduling flexibility (e.g., the wide 7 AM to 7 PM service windows) and significant delays when rescheduling routine appointments, especially those covered by the monthly maintenance plans. Some customers also mention that their services can be considered "overpriced" compared to smaller, local competitors. While the multi-system expertise and strong warranties are substantial features, customers are encouraged to clearly articulate their expectations regarding service timing and to carefully review the financial implications and cancellation policies of their optional membership plans to ensure the service model aligns with their home maintenance priorities and budget. Choosing Bonfe is choosing a large, well-established provider with comprehensive offerings and powerful guarantees, but one must also be prepared to manage the scheduling logistics that can accompany such scale.

Bonfe's Plumbing Heating & Air Services Photos

Bonfe's Plumbing Heating & Air Services Location

Bonfe's Plumbing Heating & Air Services

Minnesota Anoka County Minneapolis Baltimore Street Northeast

8520 Baltimore St NE, Minneapolis, MN 55449, USA

Bonfe's Plumbing Heating & Air Services Reviews

Bonfe has the worst customer service I have ever dealt with. I recommend you never sign up for their monthly maintenance membership. I pay monthly for this service for them to come out once a year to check the air conditioner and furnace for free.They were to come out July 12th and their window of service is ridiculous. You have to wait all day for when they call that they are coming. I gave them from 7am to 1 pm and called to see if still coming. The rep said yes they are , no show at 5 pm. So I called back and the rep informed me they can’t make it today! And the next available opening is SEPT 12th.! I demanded a manager to call me. Rep said Alex will call me the next business day. Now it is August and still waiting for the managers to call or email me. I have called the last 4 days straight. Every time the rep says they are in a meeting or out of office. They assure me they will call by next day. Still nothing. I want a credit for my 2025 payments since I have never got them to provide any service . Let me tell you I will be sure to spread the word with the better Business bureau.
August 08 · Bridget Schuneman
Bonfe is way too over priced. Their arrival slot is ridiculous, 7am to 7pm. Also, don’t get their membership plan. They will schedule you for service and then cancel after you’ve waited all day for them and they’ll say that the next available slot is in 2 months. Don’t waste your money. Instead use a local HVAC company that doesn’t upsell and flake out.
May 13 · JH
Paid $100 for someone to come tell me what I already knew - broken sump pump. They looked at it for 30 seconds and spent the majority of the time going over all of their preposterous pricing options. One of the options - OVER 1k means you also have to go purchase a new sump pump yourself. We went to Home Depot and bought a $150 sump pump and a $20 part. We watched one YouTube video and replaced it ourselves. It was hands down the easiest home project we have ever done. It took us 10 minutes (not even exaggerating) and it’s working perfectly!!!! If you don’t have someone to help, I would recommend calling a local shop first or posting on your Nextdoor app for help (someone said they found someone to help and charged them $75). Really disappointed in humanity that they think 2k is actually worth what they are offering. This place sounds like a total scam. I would never call them again or recommend them to anyone. Not to mention their receptionist was also rude to me.
October 18 · Becca Lawson
Furnace was working intermittently. They came and took a visual look, standing there with their hands in their pockets, said the furnace was old and gave me an estimate for new equipment, $3000.They never actually diagnosed the problem, I told them to leave.Did a little more digging myself and found out my thermostat was bad. Run to menards, $40 and an hour later furnace was working great. I complained to management and after arguing with them for a bit they finally refunded my $79 diagnostic fee.
January 12 · troy johnson
We had them come out to replace our hot water heater after ours gave up and started flooding the basement. Repair/replacement was timely, however it failed inspection with the city. We told them, and they said they would have their supervisor call the city. We never heard back so after a few weeks, we called the city, who said they never heard back from Bonfe and nothing was worked out. We told Bonfe, who said they would take care of it. A few months later, here I am again, calling the city asking about the permit to learn that it is still “failed inspection”.
October 25 · Jack Ball